Julie Sequeira

Review of Schomp BMW

I have to amend my rating since I have now been co...

I have to amend my rating since I have now been contacted by the Allstate office in their dealership. When I politely told her that I was not interested she was extremely pushy and wanted me to get a quote with their agency. I don't recall EVER giving Schomp service the ability to share my information with another entity in the dealership. And she had a lot more than just my name and phone number. VERY FRUSTRATING!!

I have a 2008 X3 with about 70,000 miles - I did not purchase new and I have always been hesitant to take it to the dealer for work but I had an issue that I was able to diagnose from the Bimmer Forum and because it was something pretty specific I wanted to take it to Schomp since I was sure they could do it right the first time. I worked with Lorenzo and he listened to me about what the problem was and what I thought the solution was (the forum was correct) and he got that problem solved quickly and the price was good as well. What impressed me more was that I had an oil leak and even though I had told my regular shop about it I was told that they found nothing but Schomp did find it. I will go back for all my BMW maintenance needs because they know what they are doing. Lorenzo is great!! And so are the guys doing the work in the bays that you don't get to meet!!