They dont even deserve 1 star...worst customer service...this place is a ripoff from the moment you park (I think soon they are going to start charging for parking)...they charge you $90 for just diagnosing what is wrong with your
computer and if you need your computer urgently they charge you $1...
PST will be our new go to for any computer repair. They replaced a faulty graphic card ( including shipment of part) and increased RAM in less than 24 hours. Great place.
These people deceived me and are straight liars. I went to get my screen fixed, the lady in the front Joy told me it would be $180 to fix it on rush order.. I specifically asked her if it would cost more money after that to fix it and her response was only if it requires additional work..
The next ...
Great service here! Joy was VERY helpful over the phone, easy explanations of processes and what she thought was going on. Advised me to take all needed precautions to protect my data BEFORE I came in! Once inside, greeted with kindness and diagnosed my phone within 10 minutes.
Will visit again!!
Jan never disappoints! She knows her stuff. She's got integrity. I trust PST.
Had a Genius appt on 12/13 due to minor water incident three weeks prior . Drove in from out of town to get my Mac fixed for a yacht party I was scheduled to dj for . Over the phone everyone was very nice . In person the lady tech was very rude . She told me that my Mac book wouldn t turn on and I ...
Hands down the most efficient & trustworthy people! Joy was so sweet and got the job done fast and correctly!
All I can say is how lucky I am to have found this gem of a place. You can clearly see the staff works as a team and with all of their knowledge and experience put together I think they blow the "genius bar" away. The part I loved the most was how honest they were with me. No promises but straight u...
WARNING, PST IS A RIPOFF!!!
We took my iPad to PST computers for repair. THEY CHARGED ME $90.00 IN ADVANCE. They had it 2 days, and we paid EXTRA because PST said it needed an LCD display. The day after we picked it up it was not working, AGAIN.
I phoned PST and spoke to Roy (VERY RUDE). He told m...
I have used their services many times over the years. They have ALWAYS fixed the issues and some were very difficult. Will always go to them no matter how difficult the problem is.
Never used them before but intend to in the future! They did a great job fixing my phone.
Avoid this company, extremely difficult to work with. I wish I bought a new computer versus all the time, energy and money wasted working with them. Very unprofessional, took my device and billed me about $300 for work I was never forewarned about or quoted for approval. Continuously lied about when...
I had the iTunes Logo and power cord displayed on my iPhone 5S. It would not do anything. I read on the internet that most likely I would lose everything on my phone. They gave me a new operating system and saved everything.....at NO CHARGE!!
I cant believe apple actually "recommends" this place.. I will be contacting them..
These people are a complete ripoff, do not take your computers here..
Ubreak IFix is a much better option..
Excellent customer service and communications. I scheduled an appointment (earliest was 1 week) and Cooley came to my car and took my Mac in to run free diagnostic. My vintage Mac needs a new battery so not sure whether I replace or buy new device but highly recommend this service center. Only certi...
PST computers is AWFUL, and my experience with them has been extremely unpleasant. I am appalled by the poor customer service and visible damage done to my laptop. A week ago, Apple referred me to PST computers for keyboard issues. Trusting in their recommendation, I brought my laptop to PST. Ervin ...
These guys are great! Knowledgeable, efficient, reasonably priced and so helpful. My Macbook had a full glass of water dumped on it during a critical work period and they were able to completely bring it back to life without loosing any files. I will always try them first!
Apple store sent me there, and it was a good experience, reliable, patient and fixed the problem i had, good price too.
Everyone at the shop is patient, kind, helpful, honest and able to fix my apple. I will now be bringing in my pc for repair. Thank you so much to all the staff. You are wonderful! Thank You to the Apple team, Joy. They tell you what you need and nothing more. I would recommend them to everyone!
My experience here with Ervin was the best he is very professional, efficient and friendly. He was able to solve my iPhone issue in minutes very well recommended!!!!!
Fixing computers it s not an easy thing and there s many places out there that are sketchy. I was very surprised at the level of service and the price was almost 50% of what the Apple Store quoted me furthermore they only needed a few hours to fix the problem where as the Apple Store had a three day...
Wonderful service with lots of knowledge. Took great care of my laptop and returned it clean and well treated.
Since all the Apple stores are closed, we were referred here by Apple Support to get a battery replacement for my MacBook Air, and we made an appointment online. We were greeted by the most unpleasant and rude woman we have encountered in a long time. She treated us so condescendingly and impatientl...
They were amazing! The diagnosed an issue that the Genius Bar completely overlooked.
I was able to use my laptop within minutes of coming in.
Thrilled with their service!
Davis totally took care of me!
Their staff is immensely polite and professional. I did not expect this level of high-quality service and engaged conversation in South Florida to be honest !! They are so good at fixing the immediate problem but also knew about misc issues affecting my laptop, gave me so many options to choose from...
Absolutely great service.... MacBook Pro screen and battery died. Joy helped me to find a way to get the repairs done at a lower rate than anticipated and got it fixed 6!!! days sooner than expected. They could have easily charged me more but Joy made sure I got the best rate.
Don't hope I'll ever ...
Excellent Customer Service & Support - I brought in my Apple MacBook that had a severely swollen battery. The staff took a good look at it and replaced the battery. The repair was timely and the follow-up was fantastic. We encountered a small snag, but Joy (the technician) quickly took care of it. H...
Called this morning to make an appointment to get my laptop fixed. Ervin talked me though the fix on the phone. DONE. Very friendly and would recommend this place. Thanks PST!!!
Very helpful in directing me to get my portable hard drive repaired
From the moment I walked in until I left I was treated very well . The staff is very professional and polite .
Joy was wonderful she goes out of her way to help everyone . I will take all my computer issues here
Keep up the good work.
Robert
Nice people got me the parts i needed in mins. Thanks
These guys did in 5 minutes what every senior Apple tech couldn t accomplish in 6 hours.
FileVault destroyed my data and made my harddrive unmountable, inaccessible, and unable to format it.
There was nothing Apple could do for me. I had a $2000 paperweight.
Erving and Joy took great care o...
After a certain squad told me my two-year-old laptop was too old to repair, these guys fixed it in less than a week. Fast, professional, and friendly service. Will absolutely use them again if needed.
The Best in computer support and repairs by far, the only place I have gotten consistent service in 15yrs
Went here with my iphone to change the battery to avoid the lines at the Apple store and to support a local small business. First, my appointment wasn't an appointment because they don't actually carry iPhone batteries. It was a trip over to pay to order a battery. Fine. I get a call when the batter...
I was referred to this company by Apple. I brought my MacBook Pro in for issues that I m having with it. They charged me $95 which was fine at the time. I was told that I would receive the laptop the next day. They called me and told me there were more issues than they thought. When I asked what was...
DO NOT GO HERE.. HORRIBLE CUSTOMER EXPERIENCE.. Charge 90 to diagnose. Said they would call after one hour to let me know the issue, if any. AFTER 24 hours, I called them, and they said that it would be 7-10 days before they would get to my Mac , as I only paid for standard service.. Standard, what ...
they are very deceiving about their fees.. never go here. RIPOFF..
I have a strong feeling all of their positive reviews are fake as well..
I had an appointment set for next week, but decided to call and ask about a suggestion. Joy took the call and suggested an anti malware check.
Quick and easy fix.
After I spoke to Apple and many other so called 'experts', Joy in 2 minutes solved my problem.
KUDOS KUDOS and more KUDOS to Joy and P...
Hands down the best place to bring your Mac to get fixed, repaired, maintenance, tips etc. They handle everything for us from updating our office of 10 iMac's to configuring our Mac Mini server.
Great customer service and quick turn around time. PST has earned our company's business and we highly...
PST Computers/Joy "care" for my two 2012 MacBook Pro Laptops and keep them in pristine condition. Joy recently upgraded one of them with a 1 TB solid state hard drive and 16 GB of RAM and I couldn't be more pleased with the increased speed and performance. Joy's competence and attention to detail ...
Joy spoke to me as if she was a substitute teacher and then took 8 days to "diagnose" the problem only to tell me she's shipping it off for repairs. 2 other gentlemen were nice. If you go here DO NOT let Joy touch your property.
I had a great experience here !! Joy was an absolute delight to work with. I m a bit computer illiterate so when I had questions Joy was very patient in answering them for me. I will definitely come back again not only because computer was fixed perfectly , a great price and a timely matter but mo...
I knew this place were there since more than 18 years ago but never come in. This time, for the first time for iPhone battery replacement (made an appointment TODAY via Apple.com. Much faster than any other shops including Apple Stores. Costed $30 because of the known issue). Seems to be an old-styl...
Dropped off a computer for diagnostics, it has been 6 weeks and several phone calls with no progress.
Customer service is non-existent here. They have a good reputation for service, but somehow I missed it.
Thank you PST COMPUTERS Inc. in Fort Lauderdale! My iphone kept shutting off because the phone battery was
D-E-A-D! I brought my phone in Friday (extremely important in my day to day work life) unfortunately they were not able to replace the phone battery. Sooo..... they walked me through purchasin...
Friendly and extremely competent staff that saved my ass when I needed some tech support. Were able to help me when the apple store sent me away.
This is undoubtedly the best place for any computer repairs in South Florida. Joy is a delight and will always take extra time to explain various option/solutions to your computer problem. I am a Production Designer and I always need my Macs to be at full speed, Joy ensures that this is always the c...
Joy and PST did a Fantastic Job upgrading my Bosses IMAC with an SSD and 32 GIG of RAM for my Boss. I would highly recommend PST Computers for all your Computer Needs. They are reasonably priced and professional.
Bought my computer to be fixed on a Thursday for a screen replacement and got it back on that next Wednesday.. didn t take long for them to fix it up .. Although it was pricey to fix the screen (585.00) it was worth having my Mac back to normal !!! Didn t have an issue with the customer service sinc...
My new iPhone XR screen's broke and I was trying to avoid the Apple store at all costs. PST computers did an excellent job and I will be moving all future iphone (or computer repairs) in with them. Joy and Ervin were especially helpful!
The staff was really helpful and quick to get to the problem, and they call you whenever there's an update in the status of the repair. You just have to pay attention if you're driving there because the entrance to the parking lot is easy to miss, and the sign is not that big.
I run an e-commerce business. Late Wednesday night my new Mac crashed, was not able to boot. Called Apple, needed to wait 6 days to get in! I took my computer to PST. Joy and Tim took care of me. I picked up my computer this AM, and it is running better than ever. PST is a 1st Class operation, I am ...
I have been working with PST since the 1990's. Hands down the best MAC people I know. I am still using my laptop that was drowned in milk 5 years ago that all others said could not be fixed! They are honest, fair with cost and extremely helpful with offering advice. Thank you PST!!
Been there twice, once to repair my MacBook keyboard and once to replace the screen entirely. On both occasions the service was very fast and the Macbook was returned like NEW!! Highly recommend them to anyone in the area. :)
I was nervous reading reviews online but I called prior to visiting and their pricing/system seemed reasonable. I brought my MacBook Pro in with a loose hinge, I thought the worst. I waited 20 mins and they fixed it, FOR FREE! How lovely. This made my day, I will only be coming here from now on. Tha...
The service provided here is amazing! My Macbook hasn't been working for months. I was originally quoted $700 from other establishments and Best Buy's geek squad refused to work on my computer. I worked with Joy and Andrea(I believe her name is) and they were awesome! They were so nice and professio...
Joy was very helpful with my phone repair after Apple was not. I ll be coming here instead of the overcrowded Apple store in the future!
100% the BEST place to bring a Mac to be fixed in Fort Lauderdale! Excellent customer service. Extremely knowledgable staff. I will bring ALL of my apple products to PST Computers going forward!!
Great place for computer repair despicable since they are apple care certified. Took them three days for panel replacement
awful experience. I came to y this place while still under apple care because they were apple authorized. that was my first BIG mistake. I thought they could take care of me. i worked with joy, she did not call back. she took my money and claimed she was cleaning my computer from a liquid spill. ...