These guys did in 5 minutes what every senior Appl...

These guys did in 5 minutes what every senior Apple tech couldn t accomplish in 6 hours.

FileVault destroyed my data and made my harddrive unmountable, inaccessible, and unable to format it.

There was nothing Apple could do for me. I had a $2000 paperweight.

Erving and Joy took great care of my computer and provided answers to every one of my extremely technical questions. They fixed it in approximately one hour and went above and beyond what they were paid to do to ensure my SSD was functioning perfectly and would not fail me again anytime soon.

They have gained a lifelong customer and Apple has lost a patron of the Apple Store because the level of service here is 1000x what I usually see at the Genius Bar.