1. What type of bills do you pay with Plastiq?
Monthly Rent for housing
2. Why do you use Plastiq?
There were circumstances that I wanted to pay with my credit card for its benefits, but some company or store did not accept credit card as one of the payment methods or they would charge ridiculo...
I used Plastiq to pay my rent - saved me a lot of time (no longer having to write and mail a check!) and allows me to earn credit card rewards much more quickly.
With Plastiq I can pay any bill using my credit or debit card. I use Plastiq each month for rent, but also for hospital bills after my son was born.
I've been using Plastiq to pay my rent now for over a year and it has been great! The first time I made a payment I just had to send in a copy of my lease, which wasn't a big deal. From then on it has been smooth sailing. My credit card gets charged each month and I just rack up the rewards points o...
I wish the fees weren't prohibitive, but I understand why they add an extra fee so that they can stay in business. It works well, and is probably the better credit-card payment service out there.
Love! Best credit card payment product I've used. Fee is lower than other comparable services. Have never had a payment go bad.
Great service when it works.
Credit card companies seem to change rules every three months causing problems/failed payments through Plastiq. These issues (or at least Plastiq's notification to me about them) seem to occur one to two days before scheduled payments which causes obvious issues.
W...
Plastiq is very easy to use to pay your bills. I used it to pay my monthly rent and i can track it. In the meantime, I can use it to meet the spending requirement of my credit cards
They have problems with getting funds to vendors when Visa cards are used and they won t refund or investigate lost payments the send. American Express as well as Visa have limited there use due to ongoing problems with Plastiq. Be sure to read the reviews on Plastiq Facebook and BBB pages before yo...
Just signed up, and used the service to pay a creditor who normally insists on sending cashier's check or bank wire (which is slow, and expensive through my bank). Saved me an in-person trip to the bank, which is gladly worth the fee I paid.
One star deducted, as I couldn't use the specific card ...
I d watch out this company does not back up their payment guarantee they will look for any opportunity to skirt out of paying fees when checks get lost in the mail!
Smooth experience. I use it to pay rent with my CC. Customer service is very responsive and helpful too. No problems at all so far.
Used the Plastiq service only to meet minimum spend requirements on a new credit card. My card was charged twice, and when I reached out to "customer service" via email, they stated that the initial transaction was suspended and to call the bank because "they have no intention of taking the money" H...
Won't recommend using this service. It is hard to have your questions answer and took forever to pay summer camp tuition. Give up.
Terrible company. Late payments to vendors, non-existent customer service. Can t reach by phone and they don t respond to emails. Ridiculous lead times to pay bills.
Stay away!
1. What type of bills do you pay with Plastiq?
I am paying my monthly rent with Plastiq now.
2. Why do you use Plastiq?
I want to pay the rent by credit cards, but my landlord accepts check only. So I have begin to use Plastiq.
3. How was your experience with Plastiq?
Good. Plastiq made my ...
I use Plastiq to pay an invoice every month (because the company doesn't take credit cards). It's expensive... BUT on TOP of that - Their website has been down for over a week. They don't have a customer service department to call. When you submit a request on-line, you receive auto generated rep...
Plastiq is a great service that allows me to pay for my bills with credit card, even if the business doesn't take card. I'd definitely recommend this service.
Zero complaints. Plastiq did exactly what I needed. Super easy. Super fast. I looked around - their fees were the lowest I could find. From sign-up to sending my payment was literally less than 5 minutes. I'd totally use them again.
Horrible. While you can enter a credit card on Amazon or setup your bank account for Paypal quite easily, this service requires a photo of your ID and a photo of you holding your ID. Then after that, when you go to pay the vendor they then want to know everything about the vendor and why you are p...
SCAM! Number is out of service. They took my money and did not provide the service they claimed to offer. DO NOT USE
Very high fees - Almost 4% of the bill I wanted to pay!!
Horrible customer service who simply disconnected me when I wanted to delete my personal and bank information!!! They just deleted my account!
Unacceptable way of managing personal information. There are many other cheaper and more customer ...
Excellent communication and transaction. I was able to make an extra mortgage payment with my master card to synovus mortgage. The payment arrived on time, and a confirmation email was sent.
Incompetent customer service, can not even do a simple wire transfer.
I love how easy it is to make payments and send money. I paid a supplier and the whole process was super quick and simple. This is a great product.
TL:DR - If you have a very simple transaction and aren't trying to really use their promotions you're probably alright. If you have anything they even think is a duplicate, don't use them or you will be screwed and going in circles for days.
I have and am still having a difficult time getting Pla...
I am a recent user of Plastiq, just started 3 months ago. As others have mentioned during the 1st payment i had to send my lease but that wasn't a problem. I like the easy of use of sending payments. The only feature i wish they had was some notification for tracking the payment cycle like when th...
Great service. Better than others and more personable. Recently signed up for Plastiq Accept and can now receive payments from customers through the link. Works greats and never have had a problem!
A one time customer used Plastiq to mail me a check payment. They have a statement printed on the check that says it is void after 30 days. I received the check after 30 days. My bank can t deposit a voided check even though Plastiq says the funds are available for 90 days. It is impossible to talk ...