Courteous and attentive to my needs. Kelly Essling...
Courteous and attentive to my needs. Kelly Esslinger does property management the right way that is good for me and the tenants.
Courteous and attentive to my needs. Kelly Esslinger does property management the right way that is good for me and the tenants.
Trying to relocate from state to state is very stressful these days. It was great working with Mr Jim Jones at KRS Holding Co. Mr Jones was able to find me exactly what I needed and he found me exactly what I wanted. He also provided excellent and safe tour options of the properties during this pan...
Our first experience at KRS Holdings turned out to be a great time. Due to Rosemary Salinas. She was able to give us her full attention and I knew right off the bat, that's she's diligent in her work. My partner and I appreciated that and her kindness. Kudos to you all at KRS Holdings.
Always have a great experience when dealing with KRS holdings! I have used them several times when looking for properties to rent and Kelly Esslinger has been a true pleasure to deal with everytime! Would recommend Kelly Esslinger and KRS to anyone I know looking for somewhere to rent.
I talked to keyana about a problem with a payment...She listened and helped me more than she knows...Thanks Keyana you are GREAT!!
Great experience with the team at KRS Holdings especially Rosemary Salinas who connected me to a leasing agent to check what properties you have available, I am in the process to get one apartment at Wentworth. Thanks for your help.
I am currently a tenant with KRS Holdings, and have had the pleasure of working with both Gregoria, and James Bristol. After literally looking for a place for over a month, I found great richmond rentals, and KRS. I spoke with James on the phone, after sending in my application and it being approve...
Kelly Esslinger is wonderful to work with. He is very knowledgeable about the Richmond area and helped to find me the right place to live. He doesn't give up till he finds the right place for you!
Coming into this uncertain season with rental income being disputed by renters because of COVID-19. I was so glad to be connected to KRS Holdings. They were able to get me over $16,000 in rental income thru the Mortgage Relief Program. I did little to nothing, KRS took care of it all.
Real-Estate...
Mary was very helpful when showing me the cary street property, thank you Mary!
Miss Rosemary Salinas is such a sweetheart very nice an sweet an will do what ever she can to help you all she knows how we all love her
Dana is extremely attentive and professional and it is a pleasure to work with her.
Just got off phone with Miss Ampy. Thank you for your help once again, I truly appreciate it.
so far i have no negative or positive.. waiting to see if the professionalism has improved
I m up at 5am Friday, July 12th, 2019 thinking I ll make breakfast, eat, then go on a jog for some fitness all before the sun is up. First I have to do the few dishes in the sink - wrong, the sink is stopped up. No problem because I m very handy. I get the plunger and go to work trying to unclog the...
Worst customer service I have experienced. They want to make multiple applications for a single property and will not show you available options until they run your credit and take 40 dollars. They offered the open house option to where I drove 2 hrs and due to traffic showed up 30 mins late and the...
We gave 30 day notice when we bought our new house. Although they want 120 days notice. We moved out on time and after we reminded them (later in this review) the inspector released our deposit because we took care of the house.
Two weeks later we never heard from them about the deposit and I had...
AWFUL, TERRIBLE, MONEY SCAVENGERS.
if you work for this company you should be ashamed of yourself.
Pat Hill in the maintenance department is a pleasure to work with. She takes my concerns seriously and gets the job done.
Diane in maintenance is fabulous! She s helped me resolve so many of my maintenance issues. Thanks for the help Diane
Wonderful experience with Lynette Carpenter. Always professional and pleasant to work with. She is very knowledgeable about the KRS Holding facility and the brand. I have always had exceptional service from them.
Radiance is super helpful and timely in her communication. She's helped me work through a few urgent requests in a professional and timely manner.
Interaction with office staff was wonderful, especially with Keyana,GREAT SERVICE!!!!
We have lived in one of their properties for 3 years now and every year gets worse. We are located in hampton and we're thrilled when we were notified that KRS was opening a hampton office for convince! NO ONE is EVER at the office or answers the phone. The neighboring offices confirmed they have ne...
Reece Gordon goes out of his way to be the best leasing agent possible
Rebekah our is very diligent and firm. She ensures that any repairs I need are handled . If I have a complaint or concrern she is there with a listening ear. I hope the residents continue to work with her on the positive changes being made. Nice place to live comforatably.
What a great experience with James Bristol at KRS Holdings Inc. office. He is always smiling and doing everything in his power to help. I like pay my rent at their office and talk with James he is a very nice person.
Very Shady business! I worked with Kelly Esslinger, he would only respond thru text. He claims he was always busy with a client although it s COVID-19 happening. Property was 15 Saxony in Hampton. This company is credit driven and although they say they will work with you ... It s a Lie. Credit must...
James Bristol helped to find my new apartment, He made a stressful time very easy, thanks for taking the time to answer my questions.
Ive been renting from them for 3 years and they got new management thats here to help you in your tough times. Mrs. Matthews helped me with my rent during this covid 19 pandemic. I was behind due to covid 19, Mrs. Matthews set me up with a rent relief program and got my back rent paid in full. Thank...
Whatever you do, please do not rent from these people. I had the absolute worst experience with them, and I didn't even pick their company. I used to live at the Villas of oakwood, they purchased some apartments which included mine. I was not fond of this because I was in the middle of my lease and ...
We were so thankful for the help we received from Jessie sungren, we were new to this area of town and needed advice. She was able to show us many options within our budget in the surrounding area.
DO NOT WASTE YOUR TIME. My application money was stolen and they communicated by text message which was unprofessional in the first place. I hate them! James Bristol is a slumlord.
Rosemary salinas at KRS holdings is amazing. She helps a lot , very polite and always smiles
Rosemary Salinas at KRS Holdings , she is so helpful and really seem to care about people, she is very professional and takes care about the business, thanks for the help
KRS HOLDINGS is an amazing company. I recently moved to Richmond and needed a place to stay quickly. KRS holding help me find a wonderful place that was cost efficient and spacious enough for me and my family. I would gladly recommend them to anyone looking to rent a place.
Keyana was very helpful and provided great help with my problem
I have lived in one of the KRS communities for 6 years and they have been great, especially during these hard times. I lost my job due to covid and they assisted me in applying for the rental relief program. I was approved in just a few weeks and it has been a huge help. Justin was really communicat...
Excellent experience and great, knowledgeable staff!!! Made the home buying process much easier.
Very nasty people, they add unnecessary fees. The maintenance is horrible. They don t follow the law they just try to get money out of you any how.. I had to get rid of my service dog which is bs because they said we aren t allow to have pets. They said I had to pay $500 which I did and still had to...
The absolute WORST EVER i just moved into my apartment witch WAS NASTY AND DIRTY all my blinds were destroyed my STOVE is dirty the maintenance guy Anthony was nodding off as he was changing my light as if he was on something. All my closet doors were off track My a/c do NOT WORK. I ve been requesti...
I want to highlight 1 person in particular, Radiance Cooper has been my saving grace with the management of my property and relationship with KRS. If it were not for her, I would have left some time ago. If possible, I would suggest everyone get the opportunity to work exclusively with Radiance, or ...
Kelly Esslinger was awesome to work with. He was on time and helpful showing places. I was out of town and he took extra time telling me places to visit. Real southern hospitality!
Craig Wise was great to work with and very accommodating to our needs when we needed to terminate our lease. We were not happy with our apartment at all, but I would recommend Craig as a leasing agent if you do decide to rent from KRS. He definitely quelled the stress when things came up and when er...
I have had nothing but positive experiences with KRS Holdings. I had to move out of my home on short notice, and they immediately started showing my home and rented it out in a couple of weeks. From the leasing agents, to the maintenance department, to the client service specialist, they have alwa...
We have dealt with Jim Jones for years now and he is always helpfull and curtious. He has always mad moving an easy experience.
Erin Gwinn at Chicago manor office has been amazing... She's been a big help with our moving process thanks a lot Erin!
We moved here on July 1st from another state. We were able to secure a wonderful rental home in a great neighborhood with the help of KRS Holdings. The communications lines were always open through the process. Special thanks to Andrea and Jackie were very helpful.
Pat was extremely helpful. She really has made my experience with KRS Holdings very pleasant.
Dont what ever you do, dont rent from this place....dont...go somewhere else. Base housing is better then this.
Rosemary at KRS holdings has a great customer service, always kind and polite
Kelly was great to work with. From the initial contact to finalizing the lease Kelly was always very professional and would highly recommend him and KRS!! Thanks Kelly
I live in the place for over 3 years never once asked for maintenance which is rare cuz everything worked perfectly. They always show up in a timely fashi, Tony in particular is one of the best representative i ve ever worked with. His customers service is on point. Communication is phenomenal and t...
Rosemary Salinas at KRS Holdings is always someone i look forward to talking to. A pleasure to work with you thanks to the KRS team
Y'all need to start calling Radiance "Radiation" cuz she bomb AF
I had a great experience working with Jamie Bright very professional in handling my property. No game playing, clear and concise during discussions, his professional opinions and suggestions were accurate and extremely helpful. Business was handled seamlessly without any unexpected hurdles or surpri...
Their customer service is great, they were very helpful!
Went to an opening they had for one of their rental properties. The agent James Bristol accepted a $200 check deposit to reserve the house. Even though he mentioned it'd be illegal for him to hold on the check rather than deposit it immediately, he accepted then check, did not cash it and thus multi...
Great customer service, Jessie Sungren out of colonial heights, Va. Fast and gets stuff done
I was very pleased with the efficiency in which they helped me find the perfect home for me and my family. Keyana Ampy really helped my experience to be as easy as possible. I will definitely be recommending them to family and friends!
KRS Holdings is absolutely amazing!! Pat took her time made sure I had the place I needed. By her being empathetic to my needs, I felt we connected building a working relationship I can trust. I really appreciate the outstanding customer service.
KRS is a wonderful company and Dana Ross is a great asset to their company.
James Bristol at KRS holdings was a great help, Good leasing agent.
Lynette Carpentar is an honest, kind, and diligent worker. She is an asset to KRS Holdings.
I would recommend this company to anyone searching for a new property to lease. They were professional and helpful and Keyana was outstanding.
I lived with KRS Holdings for two years and they were decent as a rental company for that point in time. Almost every time that we put in a work order, it would be forgotten and we'd have to call and remind them. However, it would eventually get done and the maintenance team was always very nice!
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Worst 3 years of my life!! If you are looking to turn your house into an investment property, look elsewhere!! I have spent more money in management fees than I have collected in rent. If something breaks there is a $75 trouble call fee + whatever they deam necessary. they do not disclaim why it cos...
Rosemary at KRS Holdings helped me through all the process, she was offering solutions to all my concerns and helped me find a place we call home now!
You guys rock! Thank you so much Diane Tefel for always providing excellent customer service and making sure our maintenance needs are met!
James is an incredible leasing agent he is very knowable about the Richmond market if you are a property owner you definitely need to use him to rent your property
Very nice and well located properties in KRS Holdings, great prices and a really nice and accessible offices location. At the corporate office i received a very good service and kindness with Rosemary Salinas. What a great combination!
Kelly Esslinger is very professional and communicates very well. If he didnt answer when I called he got back to me within 24 hours every time. I would definitely recommend him!!!
KRS Holdings has managed my properties for a few years now. They have always done amazing work. Recently I ve been working with Radiance in Owner Relations and she has been truly delightful. She always professional, and continues to help me see the value in the services KRS Holdings provides. Thank ...
Everyone has been helpful & maintenance is very responsive.
I had a wonderful experience working with Mr Jones. He was always helpful and curtious. He worked quickly and professionally.
I must say that Dana in the Richmond office is always so polite and consistently responds to me in a timely manner with any concerns I have.
Best experience! The hunt for a place to call home isn t always the smoothest adventure, however, this success story is unique. I am grateful for the assistance and quality customer service that Jamie Bright shared with us. We found the perfect place; suiting all of our needs, perfectly. Thank y...
I needed to find a home for rent for my family. James Bristol worked tirelessly to find us the perfect house. It is beautifully maintained, meets all of our requirements, and is a priced fairly. I hope to be in this home for a while, however if I need to rent a house in the future, I will not hesita...
James Bristol was an outstanding leasing agent! He was patient and supportive from beginning to end, readily available even with my complicated work schedule, great with communicating, and always put our needs and desires first as if they were his own! We love our new place and are so thankful for ...
I really enjoy working with Jamie and the entire staff at KRS Holding. They currently manage 15 units of ours. Jamie has been excellent with providing good tenants in a timely manner. Not to mention, at or above market rental rate. Thanks Guys!
Thank you Keyana for taking time to sit down and explain some things on my lease. Your patience with me is greatly appreciated.
Contacted them over 5 times for the last 6 months saying that at this time I am not interested. This morning I am still receiving emails. If they cannot respect, honor and still ignore my requests, I fear when I am ready to work with a rental company the requests from me and the tenants will be ig...
I talked to Iana Wood and she was by far the most pleasant and helpful when I made the call to Krs holding made me have a better understanding of my concerns
Moving can be a stressful experience but Krs made the decision to move a little less stressful. I liked Jim Jones because he was professional, understanding, and always returned my calls.
KRS Holdings is currently managing two properties for me. The team of professional provides a full sevice proeprty management experience. They work hard to place quality tenants. They also have a team of professionals that handle all the aspects of property management greatly reducing the workloa...
Dealing with this company was a complete mess. After being ran in circles, I had finally found a home, got approved with a co-signer and signed the lease to the house only to be called days later and told that the house was being sold after I had already signed a lease. Then, the woman I was workin...
KRS Holdings is the management behind "Great Richmond Rentals". They do not OWN our building (we have no idea who does) but they do "manage" our building. While the lady who seems to manage their maintenance department is very nice, she doesn't do a very good job actually getting maintenance done.
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I took over somebody's lease in the Fan. Alex told me everything I needed and I was in the property within a week from applying.
I called James Bristol to ask for a 4 bedroom house in a decent school district. He immediately directed me to a beautiful house in a highly rated school district. The application process was painless and he was responsive to questions. We're moving in this weekend! I'd definitely recommend James Br...
I really enjoy my experiences with Ashton Square Apartments and KRS Holdings. It is so wonderful to know that there are still affordable well maintained apartments for people on a fixed income. I appreciate the office staff and all their efforts to make Ashton Square feel more like home to me.
My experience was great. My leasing agent Kelly was very helpful and pleasant to work with. I would highly recommend him and KRS to all my friends and family
Rosemary Salinas is a diligent worker and a great asset to KRS Holdings, LOVE IT
Always A Wonderful Experience With KRS Holdings, Lynette Carpenter Is Always a great help.
James Bristol helped me with all my questions and was also so kind and patient. He is very confident and a true professional.
If I could give 0 stars I would. Our daughter and son-in-law just moved into a townhouse that is managed by KRS. Neal Gallagher is the man at KRS who rented it to them. Upon moving in this past weekend, we found the carpet to be sopping wet in the corner of the living room due to a roof leak. Our da...
Kelly Esslinger was my agent!!! He was knowleable and happy to help with my search and we found a great location
Anything i see needed to be done, i ask my landlord and they check it out. The apartments is relatively safe area and is on
the busline