If I could give 0 stars I would. Our daughter and ...

If I could give 0 stars I would. Our daughter and son-in-law just moved into a townhouse that is managed by KRS. Neal Gallagher is the man at KRS who rented it to them. Upon moving in this past weekend, we found the carpet to be sopping wet in the corner of the living room due to a roof leak. Our daughter called Neal immediately and he said 2 people would call her back - no one called. Neal will not answer his phone or respond to her texts. Called the office in Richmond, and the receptionist would not let us speak to Neal's supervisor - or anyone for that matter. Do NOT rent from these people or trust them to do anything they say they will do.