I went to Kitchen World looking to add a peninsula to my existing kitchen cabinets. They had a large selection and better expertise in cabinetry and butcher block tops than any of the big box stores I went to before. Sam (kitchen designer) had a good eye for detail to match the style of my cabinets....
We have been to the store twice to look at cabinets for 2 bathrooms and huge kitchen remodel. Our first experience was horrible, not 1 person greeted us and when we did find someone, they were extremely rude. We went back thinking maybe we had a bad sales person. Wrong. Not 1 employee could talk ...
My experience at kitchen world was top-notch. Every time I walked in I was greeted by a friendly person at the front counter, asked how they could help me, and offered me assistance. My designer, Amy Anderson, was professional, very well versed in her knowledge of all of the products in the showro...
I love Kitchen World! The staff is amazing, like a big family!
We were walking in the store in the kitchen department looking for countertops. We were considering buying a sink and faucet to include to our countertops. However, when we asked for assistance we found out we have to wait 5-10 days for pricing on the countertops or to even get a worker to help us. ...
We walked into Kitchen World as skeptics, thinking they were going to be "expensive salesmen". Walking around the showroom, we noticed the exceptional craftsmanship and quality of the cabinetry, and thought this was all way over our head. We sat down with a designer, who drew up a design that fit pe...
Very pleased with our new kitchen cabinet renovation from Kitchen World. The staff was friendly and welcoming. Rob our sales consultant was patient with our many questions, knowledgeable and accommodating. He came to our home twice during the process to design and measure for the job. We have recei...
Simply put..very disappointing. I went today because I had unexpected free time with my busy work schedule this does not happen often. I walked into the store today with everything one needs to get a quote. I told the lady at the front desk I know exactly what I want showing her a folder of all m...
We shopped around to other kitchen designers, but chose Kitchen World because of Don Cotler.
Don knows his product inside and out and did not try and upsell us. He stated the facts about each product and discussed the pros and cons of each to make the decision process clean. He genuinely cares wh...
The service and knowledge from the Kitchen World team is excellent and the quality of the products has exceeded our expectations. We love our kitchen and bath cabinetry so much we will not shop anyplace else!
We love our new Cambria countertops. Every facet of this purchase met our expectations from the professional staff to educate us on choices through the installation.
My husband and I stopped into Kitchen World last October as we were considering remodeling/updating our kitchen, however we were unsure if it was something we could afford. We were immediately greeted upon entering the showroom and although we did not have an appointment we were able to sit down wit...
Very satisfied! A know a kitchen remodel is stressful, but these people know how to get you through it. They were very helpful in explaining that this was a project, to be patient with the whole process- they set my expectations, then exceeded them! If any issues arose, they took care of them imm...
My husband and I remodeled our kitchen using Homecrest cabinetry from Kitchen World. The selection of styles and finishes is incredible! Remodeling a kitchen seemed
overwhelming but after browsing around kitchen world, then meeting with a designer we started with cabinetry and everything else fell ...
The sales woman was extremely rude and condescending. I will never spend my money here.
Experience started out as a bust but they were finally able to rectify my problem. It took a few days but the end result was great. Would recommend this company to anyone.
Our experience with Kitchen World and Shawn was the best. We worked with KW on a remodel in the past, then built a house using the builder's supplier and the quality did not compare. So when it was time for another remodel we came only to KW! We are so please with the look and features of our cabine...
Excellent customer service. Recommend highly. Selection of choices of countertops, sinks & faucets were extraordinary. It was fun choosing. My new kitchen is absolutely beautiful. Just what I wanted. The installers were polite, professional as well as friendly. I wish there were more stars because t...
My husband and I recently renovated our kitchen (and by that I mean a total overhaul!), and decided to purchase cabinets from Kitchen World based on a recommendation from my in-laws. We had a wonderful experience with our designer Tom and my husband and I are very happy about our decision! The custo...
Highly recommended!! Kitchen World and Alex were beyond helpful. I went in with a predetermined designed for my kitchen remodel and Alex was able to slightly change the design for the better with all their experience. The quality of the products they carry and the superb customer care will bring me ...
Love our new kitchen. They have great choices for any style and budget. And stand behind their product and installation. Would highly recommend.
We could not be happier! We recently had new kitchen cabinets and counters installed by Kitchen World. We worked with Jeanette who came out to the house, measured things up and then worked with us to slightly change the design of the kitchen, and kept us well within our budget. She was excellent!!...
My husband and I had the most outstanding experience at Kitchen World. Our contractor recommended we see Sam C. For our kitchen remodel. We couldn't be happier with Sam! He not only has a great eye for design, he's knowledgeable, professional and a delight to work with. He was always available ...
I would rate 0 stars if I could. Terrible customer service.
Spent $7,000 on beautiful cabinets and new counter. Small hiccup, but Kitchen World steppes up to the plate and got us the pieces needed and when the doors bowed, had them replaced quickly. Easy pick up and great help loading up. Professional delivery. Quality company that cares about their client a...
We are very happy with our kitchen makeover put together by Kitchen World designer, John Paul Balbierz. He helped us in so many ways! JP came out to our home in Hamburg, to measure our kitchen, saw various details that needed to be addressed, and answered all our numerous questions and concerns. ...
IS there a rating higher than 5? I wish, you deserve it. Thank you so much for handing all the details, coming up with ideas that I didn't think of, and overall making me and my husband SOOOO happy! Sam rocked it, and the ladies that allowed me to keep borrowing all the samples - Thank you! I c...
John was Great to deal with and took care of all our needs. His suggestions for our new kitchen were so helpful.
We highly recommend Kitchen World as a must stop when shopping for kitchen cabinets. We purchased cabinets for our kitchen upgrade this year and were very delighted with the customer care we received from Don Cotler and the other staff members. Don was extremely helpful in assisting us with our cabi...
Great designer/ consultant,Becki Visco. Great work and great support!! Would use them again!!
we love our new kitchen cabinets...they were great to work with and customer service has been excellent!
Worst experience ever. Purchase 12,00 dollar kitchen cabinets that are worth about 6,000. The cabinets were not level on top. They had twisted doors. Ect......Dove tails broke and that came apart. On top of all that it tool 2 months for them to send a guy to fux them and he nver showed. Tried to rea...
This was our first kitchen experience and it couldn t have been better! The staff were great, the showroom offered a wide range of styles and it really was a one stop shop. The candlelight brand holds up to even my rough and tough toddlers!
Great cabinets. They did not make them. Bought commercial stove, 3 yes later not working, they do not stand by anything they sell, at all. Do Not and I mean do not by appliances from them. They r thee middle man. Give them ur money. That is all they want!!!!!!
We had a wonderful experience with Kitchen World with our kitchen remodel. We chose Candlelight Cabinetry out of Lockport for our cabinets. Beautiful workmanship and local! We would recommend Kitchen World to anyone considering a remodel.
I am very disappointed at the level of unprofessionalism! We went into the showroom filled out the paperwork to have a designer call us and were never contacted. Then I called to inquire about something and the gentleman took my name and number and said he would call me back within 10 minutes and n...
Timeline.
Aug 30, 2016 10:34am
I have been using kitchen world for all of my Flips and Rental Renovations. From beginning to end, I have been extremely happy working with Don Cotler from kitchen world. Being someone who has shopped around and used many different products, I can say kitchen world i...
A nightmare to experience!
I walked in and the sales rep took some time with me and she sounded promising. I had to make another appointment with her-OK. She made the appointment for a Monday October 11, Veterans day. This is a very busy day for the stores. I got there about 5 minutes early and wa...
Our kitchen was built in 1979. My husband and I saw your television ad on TV. We came into your showroom on Transit and was amazed at what you offered for remodeling kitchens. I met with Dave Gardner and can honestly say he made remodeling our outdated kitchen an adventure.
I had no idea where t...
Jennnifer at Kitchen World was great. Helped us determine a great combination of color for our kitchen. I would never have selected the combination on my own and it turned out beautiful. Coordination with the countertop company was terrific and her recommendations were great. Would not hesitate ...
Rob is excellent! His knowledge and Customer service are fantastic! He is the reason we choose Kitchen World for our Kitchen remodel!
Excellent. Kitchen is a large task to take on when remodeling, but Emily was great at listening and putting together the perfect kitchen. Good quality cabinets at good prices.
My contractor, Sullivan Interior Finishing, directed me to Kitchen World for my kitchen design. Designer, John Paul, at Kitchen World did a fantastic job, I love my new kitchen! Kitchen World also made the process very simple. I highly recommend them!
Friendly. Products looked nice. Will know more as process continues.
left my house a mess, holes in the ceiling, wires hanging, freaking terrible, I wouldnt let them do my dog house
The designer at Kitchen World was very professional, our kitchen is beautiful, the installer is very talented, but beware of the after sales customer support. Our frig was scratched and dented during installation- they did not cover our brand new appliances during installation and we ended up with s...
This is the most unprofessional company I have encountered. The greeter is generally rude and apparently the designers have the same "better than you" attitude. Recently my husband and I visited the store in hopes to have a complete kitchen remodel, however that will not be happening...at least fr...
I highly recommend Kitchen World for your cabinetry. About 7 years ago, we gutted our bathroom completely down to the studs. Our plans were to redesign the way the bathroom looked and to make more room in the bathroom. We had a hand-sketched layout of our bathroom but were unsure of ourselves and d...
Writing review before the kitchen has been installed just for the planning and employee involvement during the pandemic. We have been working with Randal and since the very beginning he has been AMAZING! Completely INVESTED in our kitchen. Excited for us and could tell that he s been doing this for ...
The customer service we experienced at Kitchen World was appalling. We went in the first time and the front desk receptionist glanced up and didn't even offer a "hello". After wandering around no one approached us and we went up to reception and asked a couple questions. She was rude and indicate...
From the moment we walked in the door, we were greeted and made to feel we mattered. We met with john Paul and he listened to what we wanted and needed in our remodel. He put together a plan that would transform our kitchen into a beautiful space.
Even the crew that did the construction were prof...
Our Candlelight cabinets are absolutely beautiful! The salesperson however, is a different story. Thankfully the manager, Steve, made everything right. Five stars for Steve and Candlelight!
Nice cabinets, terrible communication. Our original "designer" chose cabinets for our kitchen with no regard for preservation of storage space - we actually lost so much storage we have to keep some of our dishes in the basement now. He didn't mention that he was downsizing our cabinets, and we didn...
It's been three years since Kitchen World installed our new kitchen. It looks as great today as it did then! Great experience all around. Highly recommend for quality materials and workmanship.
My wife Carole and I had our Kitchen recently remodeled with Kitchen World. The design, done by Lauren, was just perfect and satisfied all our goals. The workmanship was outstanding... Paul did a great job! The quality of the cabinets and counter tops was superb... I highly recommend Kitchen World!
We started our kitchen remodeling project this past summer. Looked at the big box stores and then sat down with the Kitchen World staff. Service and respect was completely different compared to the orange or blue stores. Worked with Shawn throughout our project. From our initial visit, the kitchen m...
Awful service! My wife and I walked in and told them exactly what we were looking for and we were told that they quartz materials were in the back somewhere by the lady at the front desk and were left to ourselves to A. find the pieces and B. figure out what were looking at exactly. We tried to see ...
We recently remodeled our kitchen. Everyone we dealt with at Kitchen World was friendly and informative. Will be going back to order an island and maybe more cabinets.
Working with one of Kitchen World's designers was so helpful to understand how we could best utilize our space when remodeling our kitchen. He offered many suggestions that we did carry through in our design and we are thrilled with the remodel and the added space it provided. The look and quality o...
A friend referred us to Kitchen World for our kitchen remodeling. The salesman recommended was Sam, who was very helpful from the planning stages to the completion of our project. Everything was on time and worked out as perfectly. We are completely satisfied!
Dan and Chris
I'm a truck driver that brought cabinets in there you guys as crew that unload the trucks are vantastic