Host Marriott & Host Marriott Services

4 · 632 reviews
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M
Mr. Incredible
Reviews 1
2020-09-27 15:28

We spent $110 to stay one night and $50 for room s...

We spent $110 to stay one night and $50 for room service. However, they require me to pay for Internet? I've never stayed at a hotel that requires me to pay for internet. For that reason alone we give it 1 star. It's 2016, they need to stop being greedy and get with the program. We will definitely n...

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Grace Kim
Reviews 1
2020-09-26 23:09

If you can, avoid this hotel. DO NOT ever STAY in ...

If you can, avoid this hotel. DO NOT ever STAY in this hotl!!! The front desk of this hotel is MALFUNCTIONED and they will never apologize about what they did wrong. It s like their motto is nothing is possible . This front desk can handle only a simple and single day reservation. When the reservat...

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Terry Pasley
Reviews 1
2020-09-25 05:10

Showe water starts out yellow every day. During my...

Showe water starts out yellow every day. During my 2 week stay I experienced 3 fire alarms. The first was just after midnight a few days into my stay. The alarm wakes you up very loudly saying "may 8 have your attention please (twice) There has been an emergency reported in the building, please stan...

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Monte Christo
Reviews 1
2020-09-24 07:46

I stay here regularly and always pleased. Just wan...

I stay here regularly and always pleased. Just wanted to give a shout out to Karen at the front desk. In December I left a nice water bottle in my room. It s now June. Karen kept my water bottle on her desk for me these 7 months waiting for me to come back and claim it! Thank you so much for the ama...

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Drew Noecker
Reviews 1
2020-09-23 20:28

On the positive side, the staff of this hotel was ...

On the positive side, the staff of this hotel was very friendly, and the restaurant had a very good Cobb Salad.

On the negative side, the airport shuttle took a long time to arrive at the Arrivals area (even though the hotel is within a ~2 mile drive of airport). And also, the renovations being i...

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Steve Purkapile
Reviews 1
2020-09-22 16:23

Hard to say if our room selection was due to using...

Hard to say if our room selection was due to using points but it was very small and overlooking the parking lot (versus the lake). As a Platinum Elite, thought we might still get a better room selection. While they have switched to bamboo flooring, it was not very well swept. They are renovating ...

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Joey Visbal
Reviews 1
2020-09-22 01:12

Overall not too bad. The room (king size bed) was ...

Overall not too bad. The room (king size bed) was a little small but it worked overall. The tv system they have was terrible and plugging a computer into their system was shoddy and wouldn't let you display just the pc input... But forced a side by side tv and PC input on the screen simultaneously. ...

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Michele Puckett
Reviews 1
2020-09-20 21:27

I've been stay here for 2 decades. The new renovat...

I've been stay here for 2 decades. The new renovations are awful. Every room I stay in the glass shower leaks and about 2 inches of water accumulates on the floor. If you call for towels to mop up the mess you can expect to call 3 times at More

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Preston Schaaf
Reviews 1
2020-09-19 20:17

No free internet or breakfast really hinders the r...

No free internet or breakfast really hinders the rating of an otherwise nice hotel. Large TV, clean room, bed was comfortable. Accommodations for shuttle service were helpful and prompt. Very close to the airport. Only stayed one night, didn't use many of the amenities.

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Mike Steward
Reviews 1
2020-09-18 17:17

Comfy Bed, food, convenient to airport and nice gy...

Comfy Bed, food, convenient to airport and nice gym. Nice location with park setting and trail around lake. Word of caution for the showers with a sharp metal that sits at 5 9 which is terrible for a 6 tall person. Hit my head 3x and split it once. It is camouflaged with chrome and easy to for...

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Drew Cranmer
Reviews 1
2020-09-17 11:33

Decent hotel for the price and location. It's defi...

Decent hotel for the price and location. It's definitely in need of updates, but it appears renovations are scheduled for 2016 or early 2017. Parking was free, but WiFi was $9.95 a day (There was no in-room, wired Internet connection.) Breakfast seemed pricey, so we ate elsewhere. The Business Cente...

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Frostie Uhles
Reviews 1
2020-09-17 01:00

We enjoyed the room. We managed to get one facing ...

We enjoyed the room. We managed to get one facing the water, and the view was beautiful. Clean beds. Clean bathroom. I was disappointed that I couldn t purchase regular milk for my toddler (all they offered was Muscle Milk) in the market area, and when I attempted to ask, I wasn t helped. And they d...

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Katelyn Van Kampen
Reviews 1
2020-09-13 15:11

At first site, it s a very nice hotel. Unfortunate...

At first site, it s a very nice hotel. Unfortunately, the rooms are a different story. It was cold outside, so they put the entire building on heat so the temp in our room wouldn t go below 77. Also, bathroom is very small. For the amount we paid, we at least expected to be able to control the temp ...

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Lindsey Schleiger
Reviews 1
2020-09-12 06:45

In an effort to be efficient they have some sort o...

In an effort to be efficient they have some sort of system where the outside temperature determines whether the room has air condition available. As I write this review my room temperature keeps increasing but I have no way to cool it. Wouldn t be much of an issue if there were windows to open but a...

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Kayla Juhl
Reviews 1
2020-09-12 00:03

For a basic room it was okay. The room was clean. ...

For a basic room it was okay. The room was clean. The bathroom door had seen better days. The Wi-Fi was awful. Couldn't use most of my apps on my phone using the Wi-Fi. Staff was mostly pleasant but I got a sense that they didn't think we belong in that nice of a hotel. Food in the restaurant is exp...

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Andrew Culbertson
Reviews 1
2020-09-08 21:00

Concierge service was great they served good food....

Concierge service was great they served good food. top floor rooms were nice and view over the lake and of the airport is awesome. They are renovating their location but it didn't seem like there was any big fuss however I didnt stay there for an extended period

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Amanda Johnson
Reviews 1
2020-09-07 00:11

Dirty. They don't clean. Had to pretty much clean ...

Dirty. They don't clean. Had to pretty much clean my own room after several requests to change rooms due to uncleanliness. Domeone from our group found dirt in the bed the first night there. I would not reccomend this hotel if you have options. At breakfast buffet, waffle mix was saved from day befo...

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jim phillips
Reviews 1
2020-09-06 20:55

Disappointing experience. Only bright spots were ...

Disappointing experience. Only bright spots were the shuttle drivers and breakfast waitress. I'm gold with Marriott and when checking in I got an argument about lounge access -- was told it would be another$30, even though it was supposed to be included in my room rate. I had to find my confirmat...

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Logan Smith
Reviews 1
2020-09-01 12:01

I travel about one a month for work. I typically s...

I travel about one a month for work. I typically stay at Hilton properties, however, this hotel was well rated and located in close proximity to the Kansas City International Airport. The hotel is clean, well appointed, and maintains a restaurant with decent food and a nice bar.

The one problem w...

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L Lissimore
Reviews 1
2020-08-28 03:03

This is one of my favorite hotels when I travel to...

This is one of my favorite hotels when I travel to the area. Recent renovations are well done and the view from the restaurant is quite lovely in the evening. The concierge club is spacious with nice selections. The staff is top notch and the shuttle runs on time. By the way, the shuttle will also p...

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sofee h
Reviews 1
2020-08-27 14:17

I ve been staying at this MCI MARRIOTT for years. ...

I ve been staying at this MCI MARRIOTT for years. I must command the staff members for their over and beyond customer service they deliver on a daily basis. I am continually amazed by the front desk peeps as well as the shuttle drivers and the dining experience the hotel staff strives to make the be...

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Lee Mortensen
Reviews 1
2020-08-25 22:17

Newly remodeled (very nicely finished) rooms, but ...

Newly remodeled (very nicely finished) rooms, but apparently very hap-hazardly done. All rooms should have microwave, however apparently they forgot to install the cabinet for it in my room. They provided me one quickly. Remodeling is still ongoing in various areas of the hotel. I don't have a s...

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Daniel Hoormann
Reviews 1
2020-08-25 16:40

My fiance came out here for an event and asked me ...

My fiance came out here for an event and asked me to come I told her I could not because of work. The plan was to fly down here surprise her with myself and the ring *which she didn't think was going to be ready for another few days*. So I told the amazing staff how I wanted to propose to her becau...

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Cindy Gonzales
Reviews 1
2020-08-23 22:49

We normally stay at the Marriott on the Plaza and ...

We normally stay at the Marriott on the Plaza and will definitely be going back to the Plaza Marriott. We stayed here overnight to be closer to where our daughter and granddaughter are living. We have been gold star concierge for years to say that we definitely where not treated as such. We entered ...

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