Eye on Nellis

4.1 · 96 reviews
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Linda Gater
Reviews 1
2020-08-28 06:28

Extremely affordable, very personable, explains to...

Extremely affordable, very personable, explains to you in a language that you understand and makes sure you have no questions unanswered . The desk staff were overall friendly as well as professional. The actual Dr. actually took the time to give you a diagnosis with plain information and shared opt...

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Lana Marie
Reviews 1
2020-08-12 17:14

Very pleasant staff for a Saturday. Everyone had a...

Very pleasant staff for a Saturday. Everyone had a wonderful disposition. The Dr. answered my question thoroughly in a manner I could understand. The gentleman that fitted me for my glasses was very informative and helped me to pick the glasses I will enjoy being seen in. I recommend anyone needing ...

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Donnadean Nicholson
Reviews 1
2020-08-05 00:42

Dr Gupta,Rachel

Dr Gupta,Rachel
Is a very professional eye doctor, very professional, very polite too her patient.
Dr. Gupta knows her job. Yes I would refer her to other people in a heart beat. Her staff are very professional they make you feel welcome.

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Keith Blalock
Reviews 1
2020-07-21 11:48

Nothing there receptionist are all rude and if it'...

Nothing there receptionist are all rude and if it's not cause my daughter can't see.. I would leave... We are a walk in and Sam was so nasty telling us that there appointments have priority and are wait could be 20 minutes up to 5 hours and the doctor doesn't come in till 11am but the schedule on th...

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Kalie M
Reviews 1
2020-07-19 09:15

I found this place about 5 years ago and have been...

I found this place about 5 years ago and have been taking my two daughters ever sence, i am very satisfied with their whole team very friendly and respectful staff, even tho this pandemic is going on they still manage to keep us safe and comfortable makes you feel good knowing their trying everythin...

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Paula Arias
Reviews 1
2020-07-11 09:42

This is my 2nd year coming to this place. The doct...

This is my 2nd year coming to this place. The doctor is amazing! Her front desk lady could learn a little more on customer service skills. A smile and politeness won't kill you....the process after was good. The lady that helped picked my glasses was nice. Just train your front desk staff a little b...

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Maribel Hernandez
Reviews 1
2020-07-09 17:59

I got to my appointment at 9:45 they called my nam...

I got to my appointment at 9:45 they called my name and I waited for 15-20mins only because Saturday s are more busier. Which is reasonable because most people don t work Saturday s. I love the fact they are open on Saturday s. The doctor got straight to the point with everything and she was extreme...

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arnold wood
Reviews 1
2020-07-09 07:17

Horrible experience appointment was at 1:30 got th...

Horrible experience appointment was at 1:30 got there at 1:15 didn't get call to the back till 2:10 then they put me in a small room where there was nothing but mothers and children the children were screaming loudly and I was still 5 people behind so I just walked out worst experience ever what is ...

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Crystal Crys
Reviews 1
2020-07-09 01:58

My family recently moved in from out of state. We ...

My family recently moved in from out of state. We were first time patients here today. I read through hundreds of reviews looking for a good place to go that accepted our insurance &wasn't going to be across town. The reviews I read here was what helped me make my decision. I want disappointed. Ever...

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Shelby Ortega
Reviews 1
2020-06-24 04:54

Was so busy in there with only the one Dr. When I ...

Was so busy in there with only the one Dr. When I finally received my glasses they were blurry and the insurance wouldn't fix it without me paying for them. Thanks Dr. Good job! Will never go here again or give a recommendation for them either!

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Demarri Vasquez
Reviews 1
2020-06-21 03:52

I love Dr. Gupta, I have been going to her for ove...

I love Dr. Gupta, I have been going to her for over 10 years. The only thing concerning was one employee wouldn t wear his mask, that was the only thing I wasn t comfortable with. Other than that the rest of the staff was amazing!

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Jana Middlebrook
Reviews 1
2020-06-07 23:28

I never had to wait long. Dr. Gupta is a great eye...

I never had to wait long. Dr. Gupta is a great eye Dr. One day I went in there thinking I had an appointment. My appt was for the next day. She brought me right in without saying a word. When I found out,I felt so stupid. But nobody said a word.

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Jonathan Mercado
Reviews 1
2020-06-07 15:36

This business should really consider alternatives ...

This business should really consider alternatives on how to keep their clients instead of losing them.
I purchased prescription glasses on Aug of 2016 and the manager stated if I were to "break" my glasses in anyway that they would be replaced.
My glasses came with a defect that my glasses fell of...

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Ellavampyrella
Reviews 1
2020-06-03 12:06

I don' understand why there are so many good revie...

I don' understand why there are so many good reviews. I think that the bad reviews are getting deleted because this is the second time I am leaving a review, I can't find my initial review. The front desk staff was snotty, I felt like I was a bother but they were still polite. It was weird. The doct...

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Nina & Cliff A
Reviews 1
2020-05-17 08:54

My family has been coming here for a few years now...

My family has been coming here for a few years now. No complaints. The fellow who helped us was very nice. He answered all of our questions and was very friendly. The business license they have up has expired, however, their license is active. I checked the Nevada Secretary of State.

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Alyn Jimenez
Reviews 1
2020-05-08 10:15

they froint desk are very nice and also the people...

they froint desk are very nice and also the people who help u pick up the glasses,but the lady doctor i think shes indian i dont rember her name shes very rude i was trying to explain her my problem with the glasses she didnt even pay attentio to me she ignores me she was not polite at all it seems ...

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Candice Davis
Reviews 1
2020-05-05 01:55

I have never had a bad experience at Desert Eye Ca...

I have never had a bad experience at Desert Eye Care!! Dr Gupta and the staff , especially Dulce and Jennifer, always provide EXCELLENT customer service. Dr. Gupta is very knowledgeable ,and gets right to business , so the waiting time is not very long. They also have gone above and beyond with keep...

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Hardik Patel
Reviews 1
2020-05-02 12:03

Great experience! I am myself is working as Infect...

Great experience! I am myself is working as Infection control officer in large acute care hospital. This place has great plan in place to reduce transmission of Covid. Great to see high awareness of the staff. All checkmark in place. Kudos

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James Zachman
Reviews 1
2020-04-19 08:07

11:40 appt, there were 2 customers inside, plenty ...

11:40 appt, there were 2 customers inside, plenty of room, i was told to wait in the heat outside. After 20 minutestthey called, i was at bank next door, they couldnt wait 5 minutes for my business to be completed. I have been a customer tbere for 10 years, very unprofessional. I will ge elsewhere n...

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Veronica Rios
Reviews 1
2020-04-13 21:20

Very Rude

Very Rude
I never will go back at that 'place again.
the front fat hispanic girl is very very rude.

very Grocera
I never plan to return to that place.
the fat Hispanic woman who is in front attending is very Grocera
He doesn't know how to understand Hispanic people well.
it's from people wh...

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Sarah Cabrera
Reviews 1
2020-04-13 14:59

I took my friend to pick up her glasses and they ...

I took my friend to pick up her glasses and they took 30 minutes to call her to pick up her glasses and the girl up front told me thats not her area of work and said she doesn't know when they will call her back WORST CUSTOMER SERVICE EVER!!!

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Andrea S
Reviews 1
2020-04-09 15:40

I can never remember her name but the optician is ...

I can never remember her name but the optician is a sweet woman. Everything was done quick and she's just pleasant to talk to.
Rafael is the coolest guy in there too. When it was time to pick out the glasses, he took his time to find a frame suitable for me since I was so picky (sorry!) it took abo...

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Gabriel Ramirez
Reviews 1
2020-04-08 13:18

The wait was ok but when my daughter went in for...

The wait was ok but when my daughter went in for her eye exam the doctor was getting mad because my daughter would get the letters wrong because she couldn't see ? My daughter even told me mom did you notice the doctor's tone when she was asking me to say the letters ? Not sure if the doct...

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Cristina Leon
Reviews 1
2020-04-02 09:59

Social distancing it's driving all of us insane, f...

Social distancing it's driving all of us insane, from mandatory mask to exaggerating safety makes clients feel anxious. If you don't have a mask they have them for sale for $2, hand sanitizer it's a big plus at any place to be made to wear gloves to be seen it's out of limit. Dr was quick at evalu...

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Amy Joshua
Reviews 1
2020-03-25 12:54

Dr. Gupta is great! Very personable and extremely ...

Dr. Gupta is great! Very personable and extremely thorough. She takes the times to completely get a medical history and she always offers options when available such as progressive lenses. Each visit, there is at least a 30 minute wait past my appointment time. Once I am with Dr. Gupta, she gets the...

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esmeralda garcia
Reviews 1
2020-03-13 15:45

I took my 12 year old for a yearly eye exam filled...

I took my 12 year old for a yearly eye exam filled out the necessary paperwork which only took less than 5 minutes there was really not much to fill out. The service was fast and efficient although the wait for ordering the glasses took longer.

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ladyj jones
Reviews 1
2020-03-08 02:02

Had a appointment for 1pm arrive at 12:30pm though...

Had a appointment for 1pm arrive at 12:30pm thought being early would be on time as soon as I came in and tried to check in she said no you have to wait for your time on my time at 2:45 i was still waiting for the doctor i was very upsetting never going back never got to see the doctor The staff are...

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Ann Hope
Reviews 1
2020-02-25 18:21

The guy with the long hair he was really nice he w...

The guy with the long hair he was really nice he was really helpful to me and my daughter he picked the right kind of glasses for her because I had no clue which ones to get her I hope he's there when I come back so he can pick out my glasses.

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Raquel Rodriquez
Reviews 1
2020-01-22 07:55

The staff is very nice and sweet other than doctor...

The staff is very nice and sweet other than doctor. She is very rude and has no patience or manners when it comes to children. It was my son s very first eye exam and she yelled at him because he was didn t know what to do and struggled. She didn t explain it thoroughly and went to fast. Someone ple...

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kimberly hicks
Reviews 1
2020-01-01 06:21

Desert Eye Care i had an appointment on August fir...

Desert Eye Care i had an appointment on August first and that was my first time there since this pandemic started. I was greeted at the door by an awwwwwwsome eye care employee i can't think of her name right off but she knows who she is. She explained to me in detail everything from the time she op...

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