This is my 2nd year coming to this place. The doct...

This is my 2nd year coming to this place. The doctor is amazing! Her front desk lady could learn a little more on customer service skills. A smile and politeness won't kill you....the process after was good. The lady that helped picked my glasses was nice. Just train your front desk staff a little better. The phone calls trying to make an appointment was difficult. I called a couple times at different times and days and it was hard to get a live person. The willingness to help me find an appointment because I'm an existing customer was like pulling teeth! Hopefully it will be better when I take my kids in the summer.