Horrible experience appointment was at 1:30 got th...

Horrible experience appointment was at 1:30 got there at 1:15 didn't get call to the back till 2:10 then they put me in a small room where there was nothing but mothers and children the children were screaming loudly and I was still 5 people behind so I just walked out worst experience ever what is the point of having an appointment time when they don't follow that schedule