Duerden's Inc.

4.6 · 92 reviews
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Scott Balling
Reviews 1
2020-09-12 18:52

We had 7 kitchens with one being custom. Duerdens...

We had 7 kitchens with one being custom. Duerdens is wonderful. Starting with the sales, Kathy and Todd helped with finding just what I needed and wanted. Chris was extremely helpful in making sure we were ready to install. So gracious to move things around when we were not ready. Then the d...

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Kristine Brown
Reviews 1
2020-09-09 20:40

Such a great place to purchase kitchen appliances ...

Such a great place to purchase kitchen appliances and mattresses. I have purchased several times here and they have great customer service and installation. I purchased a French door refrigerator about 9 months ago and this past weekend we moved. The movers we hired could not figure out how to get t...

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Aaron Reeder
Reviews 1
2020-09-08 02:27

I've been ordering from Duerden's in Bountiful for...

I've been ordering from Duerden's in Bountiful for a number of years. What a great company to work with. They're always so helpful and knowledgeable and on top of that, extremely accommodating. I had a very difficult refrigerator install and their guys made it work and did it without damaging the ap...

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Fred Anderson
Reviews 1
2020-09-06 02:38

We had a combination build-in. They came out and m...

We had a combination build-in. They came out and measured at no cost. Home Depot, Lowes charge, locking you in to buying from them to get charge applied.`
Duerden's price checks, they match.
They check all sales promotions that are going on by manufacturers.
They install professionally and are ve...

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3 Spanish Words Tres palabras de espanol
Reviews 1
2020-09-05 23:11

These guys went the extra mile for me... And then ...

These guys went the extra mile for me... And then went one more to help me out with getting my matress home. I was expecting a hell of a time getting my mattress in the free time I had. It was as quick and easy as a trip to the supermarket.They are not like any retail store ive ever been to before....

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Amy Thorp
Reviews 1
2020-09-05 00:16

We purchased a Wolf range from Duerden s and were ...

We purchased a Wolf range from Duerden s and were so impressed by the service! Brent was wonderful in showing us our options around the store and being totally honest. We drove from Sandy again the next week to purchase as they made us feel so comfortable. The range was delivered early and the emplo...

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Ken Tuttle
Reviews 1
2020-09-01 19:43

I absolutely love this place. I will not buy my ap...

I absolutely love this place. I will not buy my appliances anywhere other than here. They have always taken good care of me.I have woken up in the morning with back pain every morning for the past 15 years until I bought a bed here. I now wake up in the morning without back pain! I can't say enough ...

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James Devereaux
Reviews 1
2020-09-01 03:36

While looking for a new washer and dryer, I ended ...

While looking for a new washer and dryer, I ended up at Duerdens. I decided I wanted to shop locally rather than a big box store. I went in and met with an amazing salesman who help me find what I was looking for and give me a no pressure quote. I was told that as long as the item was still in stock...

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David McKay
Reviews 1
2020-08-21 00:35

My wife and I had the pleasure of working with Tod...

My wife and I had the pleasure of working with Todd to purchase our new appliances. His knowledge helped us to make the decisions that were best for us and our circumstances. We appreciated his willingness to check and beat competitors prices. The installation team was quick and professional. We...

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Sally Francom
Reviews 1
2020-08-12 15:03

I recently remodeled my kitchen and the staff spen...

I recently remodeled my kitchen and the staff spent A LOT of time with me and my husband on our appliances choices. We are thrilled with our new appliances and the installation crew were so polite and professional. They also took the time to teach us how to maximize the use of our new appliances. I ...

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Liss Bryant
Reviews 1
2020-08-09 14:10

My old refrigerator went out suddenly, leaving me ...

My old refrigerator went out suddenly, leaving me in quite a bind. I tried Home Depot but they said they were at least 8 days out on delivery. I was frustrated, but I'm sure glad because I decided to try Duerden's. The salesman, Travis, was awesome. He helped me find a better fridge than the one...

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Russell Spjut
Reviews 1
2020-08-03 17:46

I went in today and they were incredibly busy due ...

I went in today and they were incredibly busy due to the holiday. Despite that Brent made sure to acknowledge that I was there and they would be with me soon. He ended up being the one to help me and apologized for the wait saying that they never want to have anyone waiting (which was only 10 min - ...

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Christee Nabor
Reviews 1
2020-08-02 09:52

We are so thankful for Duerden's! Brent and his te...

We are so thankful for Duerden's! Brent and his team are so professional, personable and knowledgable. We needed every appliance for our new build. Brent helped us pick out the very best appliances, never pressured us or felt "salesy" and educated us on the different features of the appliances. He ...

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Allen Sudweeks
Reviews 1
2020-07-14 06:59

We weren't expecting to make our purchase quite ye...

We weren't expecting to make our purchase quite yet when we went into Duerden's, but the salesman was so refreshingly knowledgeable that we ended up making our purchase after all.

We got all the help we needed along the way, and when delivery day came, the delivery guys were fun and more than hel...

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Sheri E.
Reviews 1
2020-07-06 11:40

I needed appliances for my new home. Duerden's kno...

I needed appliances for my new home. Duerden's knowledge and experience is second to none. From features and benefits, to sizes and dimensions, they had the answers to all of my questions. I had a concern with one of my new appliances a few months later, and they went above and beyond to get the mat...

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Todd Jones
Reviews 1
2020-06-26 19:38

I would give one star except that would not be fai...

I would give one star except that would not be fair due to the many great experiences I have had over the years. Recently buying a dishwasher and range was a big disappointment as the delivery ended up being almost one week later than what I was told. I was also told that the owner would call me t...

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michaelmartin74
Reviews 1
2020-06-23 15:44

Professional service. Willing to price match big b...

Professional service. Willing to price match big box stores. We ordered a washer and dryer and it came earlier than expected. Their customer service is great and they re locally owned. I plan on doing business with them moving forward.

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Gianni Versace
Reviews 1
2020-06-20 06:58

My wife and I have shopped at every Wolf Dealer in...

My wife and I have shopped at every Wolf Dealer in the Salt Lake & Bountiful area. Duerden's was our last stop.
Because of the knowledgable sales person, Brent, and their competitive pricing, and Brents relaxed (no pressure) style, we chose to purchase our new Wold Dual fuel range and a four slice ...

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aaron farnham
Reviews 1
2020-06-17 06:37

Todd was fantastic he took the time to understand ...

Todd was fantastic he took the time to understand our needs and then recommended the appliances that fit our lifestyle. Even after the sale and delivery he answered any questions we had and gave us tips for a better cooking and cleaning experience.

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Lynette J
Reviews 1
2020-06-16 08:13

I would leave 10 stars if I could. The entire sta...

I would leave 10 stars if I could. The entire staff at Duerden's was excellent to work with! They explained everything we needed to know about all the Bosch appliances we bought for our kitchen remodel. Their customer service is awesome. Great job Duerden's. You made us lifelong customers!

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Heather Meheather
Reviews 1
2020-06-10 20:34

Sales and buying experience was fine and the gentl...

Sales and buying experience was fine and the gentleman was knowledgeable. However, that said, I was shocked that we spent over $5,000 for a range (and microwave) and the range was dropped off without any kind of wrapping or protecting. No box or cardboard, or even some bubble wrap or plastic to prot...

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Stephen Tumblin
Reviews 1
2020-06-07 12:42

We began a few years ago looking for a new refrige...

We began a few years ago looking for a new refrigerator. We were so impressed with the knowledge and service at Deurden's that we have returned for other appliances. Deurden's was always competitive with other stores, both local and online. Even if they were not the absolute least expensive (whic...

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Nathan Long
Reviews 1
2020-05-24 07:18

I always start at the big box stores but airways e...

I always start at the big box stores but airways end up at Duerden's. Always more willing to work with you and they match pricing of the box stores or are less expensive than the box stores. No pressure from sales staff and they always know their stuff. Went for a dishwasher and ended up also gettin...

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Stephanie Michaelis
Reviews 1
2020-05-20 13:34

Amazing company with amazing staff. I keep going b...

Amazing company with amazing staff. I keep going back because of their excellent customer service! They have always been amazing to help me find exactly what I need (and they don t try to sell me what I don t need). The service team is great and very knowledgeable! They are careful and make sure to ...

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Colton Matheson
Reviews 1
2020-05-09 08:27

The customer service here is absolutely the best. ...

The customer service here is absolutely the best. We had a complicated situation and Duerden's handled it very quickly and were more accommodating than we had any right to expect. This may not have been their intent when they decided to accommodate us, but they have earned a customer for life. Their...

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Melanie Steiner
Reviews 1
2020-04-28 19:15

Very knowledgeable sales staff. The experience sho...

Very knowledgeable sales staff. The experience shopping there (and it s not just the cookies) :) has always been great. My delivery crew was the best. Hauled out my old beast of a washer with a smile and took the time to explain the new washer functions. Super impressed. Called up the store immedi...

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Stephanie Stocking
Reviews 1
2020-04-26 06:48

They ordered the wrong size stove top twice...eac...

They ordered the wrong size stove top twice...each time we had to wait for Weeks for the order to come in... then the 3rd time after a substantiol amount of time and several extended promised dates, I went to sears and had it in 4 days.
I had called several times, they never contacted me, and they...

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Brandon Bingham
Reviews 1
2020-04-23 00:20

If you need anything in the appliance world, call ...

If you need anything in the appliance world, call Todd and his team. They know what they are talking about, are incredibly professional, and truly make sure you feel important as the customer. Todd and his crew helped us with our new home and the many challenges that presented themselves throughout ...

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John Margetts
Reviews 1
2020-04-22 19:15

Duerden's is the best (and only) place to purchase...

Duerden's is the best (and only) place to purchase appliances. I am a long time resident of Bountiful and have been buying our appliances from them for over 17 years. The reason I keep coming back is because of their excellent customer service and fair prices. Last year, they provided a whole hom...

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Mike Fonger
Reviews 1
2020-04-18 15:21

The staff here is truly some of the best people we...

The staff here is truly some of the best people we've dealt with when it come to appliances. We purchased all of our new appliances and bed from these company and they guided us thru the process and helped us find the perfect fit for our new home.

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Keyisme
Reviews 1
2020-04-14 21:04

When I purchased a Mattress here back in 2010, I w...

When I purchased a Mattress here back in 2010, I would have rated it 5 stars that year and the next 2 years after. I loved our mattress. They had fantastic customer service from the guys in the store to help you figure out what you wanted, and after shopping at about 10 other mattress stores and mos...

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Paul Franzen
Reviews 1
2020-04-11 09:07

WOW! I ve driven by this place for years, but have...

WOW! I ve driven by this place for years, but have never stopped in until today. I regret waiting so long to visit this store.

These guys have an excellent selection. A wide range of appliances, including high end SubZero and Wolf. My wife and I walked out amazed by the service, knowledge, speed ...

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John B
Reviews 1
2020-03-16 07:41

We were promised a rebate and it never arrived. A...

We were promised a rebate and it never arrived. After a year of waiting for it, we finally gave up. The rebate company said they mailed it twice and yet we never received it. They refused to follow up and so we are out $1,000. Buyer Beware!!!! Of course Duerden's says its not their problem but ...

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Rebecca Pond
Reviews 1
2020-03-14 08:20

We've been so pleased with our purchases at Duerde...

We've been so pleased with our purchases at Duerden's Appliance over the years. Our last purchase was our washing machine. One of the best things about Duerdens is the personalized help we received getting all of our questions asked. We love that you can go in and "test drive" new appliances to see ...

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Wendy Cowan
Reviews 1
2020-03-12 04:47

I appreciate the professionalism of all the employ...

I appreciate the professionalism of all the employees. Brent was so helpful and knowledgeable when choosing my appliances. Greg and company did a super job with delivery and installation and training me on the new features. They price match any competition plus you get a more personal touch. I highl...

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M. Klein
Reviews 1
2020-02-24 17:23

In the past four weeks have had a dishwasher and a...

In the past four weeks have had a dishwasher and a washer dryer set installed by Duerden's. Best experience by any crew that I can remember. From the owner and his personal service, the salespeople being knowledgeable and friendly, to the installers who took great care in what they did. I can't reco...

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Lasmy Tea
Reviews 1
2020-02-18 09:12

The only reason there are any stars here is due to...

The only reason there are any stars here is due to install team and Raine. I get it is a pandemic and supply lines are choked but DO NOT lie about the product we are getting. NOT one of the sales people mentioned out fridge was the floor model. We were constantly told the fridge arrived with a disco...

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Kyle Wilson
Reviews 1
2020-02-13 04:09

Has an excellent experience here purchasing a frid...

Has an excellent experience here purchasing a fridge, oven, microwave and dishwasher set for our kitchen remodel. Good pricing (they price match) and very knowledgable staff. Will come back for next time. Best pricing comes twice per year. We purchased during their Black Friday sale (I think)

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Rachel Clegg
Reviews 1
2020-02-07 06:45

I very rarely write a review, however, with the in...

I very rarely write a review, however, with the incredible service and experience we had with Deurden's, I had to share. Brent and his team took such great care of us and followed up with any questions or concerns we had before, during and after we purchased our appliances. They had the best prices,...

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Ben Brimhall
Reviews 1
2020-01-25 13:11

Duerden's has it all when it comes to appliances. ...

Duerden's has it all when it comes to appliances. With a large selection of brands, a friendly and knowledgeable associate will explain all the pros and cons of each so that you can decide what suits you best. They'll also go online and price match the big box and furniture stores before you complet...

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Brett Mills
Reviews 1
2020-01-22 02:37

Purchased an extensive appliance package for our n...

Purchased an extensive appliance package for our new home of Wolf, Subzero, and other products. We have worked with other vendors in the past for these appliances in other homes and had a great experience. We relied on Todd for insight on hood and grill specs for our project and now have many erro...

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Riley Unsicker
Reviews 1
2020-01-11 07:03

Duerden's is fantastic! My wife and I needed every...

Duerden's is fantastic! My wife and I needed everything for a new house. As we shopped around for a fridge, washer and dryer, mattress and later a dish washer we were sorely disappointed by other retailers. When we went to Duerden's, they quickly showed us there great selection and gave us some gre...

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