Todd Jones

Review of Duerden's Inc.

I would give one star except that would not be fai...

I would give one star except that would not be fair due to the many great experiences I have had over the years. Recently buying a dishwasher and range was a big disappointment as the delivery ended up being almost one week later than what I was told. I was also told that the owner would call me to make things right, but that didn't happen. Honestly I wasn't looking for much (if anything) and the call would have gone a long way. The delivery crew was a bright spot. Very nice and professional. The install on the dishwasher was bad and we are paying a third party to do it correctly. Brent (as always) did a great job to respond to my concerns and he didn't even sell me the appliances. Even after sending a letter addressing my concerns, I never heard from ownership. I have purchased many products over the years and it was hard to believe this was the same Duerden's.