Cyberworks

3.5 · 59 reviews
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Betty Kossik
Reviews 1
2020-09-25 03:25

Love this place. It's LOCAL. I bought an external ...

Love this place. It's LOCAL. I bought an external hard drive here. They support community action projects and they take old printers for free! I'm surprised there aren't more excellent reviews here, because everyone I talk to says this place is the best. The staff is always friendly and helpful, eve...

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NoSweat PVP
Reviews 1
2020-09-06 16:44

Last Friday, I brought in my pc to get it diagnose...

Last Friday, I brought in my pc to get it diagnosed for a crashing issue, so I paid the diagnostic fee of $60 , they told me it was the hard drive going bad, so I bought a new ssd for $70, my computer was still crashing, so I was then told it was my update of windows, so we paid $86 for a better win...

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Gary Miller
Reviews 1
2020-08-25 17:38

My 8-year old laptop hard drive quit. Wouldn't bo...

My 8-year old laptop hard drive quit. Wouldn't boot up. I Thought I lost all my data. Took it in to Cyber Works on Tuesday morning. They installed a new hard drive, upgraded me to Windows 10 and recovered all my data the same day. All for under $300. Outstanding!

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Dennis James
Reviews 1
2020-08-22 08:56

Called Cyberworks to my business to look at my rou...

Called Cyberworks to my business to look at my router problems. A guy name Kyle came out looked at my ubiquiti and told me they were junk and suggested to change everything. I'm not sure where this kid went to school but there top of the line. So i go to the store to talk to the owner see if he has ...

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Michael Garsow
Reviews 1
2020-08-14 09:57

An employee of Cyberworks destroyed my computer du...

An employee of Cyberworks destroyed my computer during a repair, however the owner ended up making things right by purchasing a new computer for me. This is why I gave a 4 out of 5.

Lesson learned:
As with anything, it's important that you do your research prior to servicing your technology so ...

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bodhi winter
Reviews 1
2020-07-18 08:51

If zero stars were a review option, I would use it...

If zero stars were a review option, I would use it. Smug, arrogant "service". I had to take my computer elsewhere after they had "fixed" it. It is worth driving an hour or two NOT experience this place, its attitude, and incompetence.

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Barbara Schoenleber
Reviews 1
2020-07-10 03:08

I spilled sticky liquid, and a lot of it. They wer...

I spilled sticky liquid, and a lot of it. They were the only repair service that would guarantee they'd open it up and let the fluid out immediately. The keyboard couldn't be salvaged but they gave me a fair price. Would definitely use them again!

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Terry Chenobi
Reviews 1
2020-07-05 15:51

I took my PC into cyberworks becuz my computer was...

I took my PC into cyberworks becuz my computer was 'fcked by the memz trojan.' They were able to save my computer and all my data. I didnt just get 'fcked by the memz trojan.' At first I asked a fellow in India to fix my computer, but instead he put explicit pictures of Paula Abdul in my downloads f...

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Tony Reale
Reviews 1
2020-07-05 00:47

A few years back I went there to troubleshoot my c...

A few years back I went there to troubleshoot my computer. I knew I either needed a new power supply or new motherboard. I explained to the sales associate that I was able to do the repair myself but wanted to purchase the parts locally so I could easily return the item if I needed the alternate par...

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Betsy Koski
Reviews 1
2020-06-07 17:42

Joe did an amazing job promptly fixing the MacBook...

Joe did an amazing job promptly fixing the MacBook Air that I purchased here last week.

My computer at a truly reasonable price had a charger that went bad. They replaced the charger at no cost due to my 6 month warranty which was included with the price.

This is a superb shop, and I am happy ...

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Lou Cannella
Reviews 1
2020-05-28 06:34

My laptop would only boot up as far as the desktop...

My laptop would only boot up as far as the desktop and was erratic and often not responsive after that.

I called and then dropped it off there. The morning of the next working day I got a call from Joe telling me the findings and outlining options.

The hard drive was frozen. Joe replaced the...

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zookle
Reviews 1
2020-05-27 17:58

DO NOT BUY PARTS FROM HERE. They have very little ...

DO NOT BUY PARTS FROM HERE. They have very little selection and what they do have is INSANELY marked up. They are asking $399 for a $250 CPU (Ryzen 1700). Their service may be good, but please, get your components elsewhere. With Amazon existing i would have thought they would be competitive (+10% m...

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Courtney Dix
Reviews 1
2020-05-24 03:46

Brought in my PC and they fixed what I needed them...

Brought in my PC and they fixed what I needed them to fix but screwed something else up. Had to bring it back. And it was a vicious cycle. They had my PC longer than they should have. Quoted me a week it was almost a month with no response when I called to ask about it.

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Michael Olski
Reviews 1
2020-05-21 20:07

I am a long time computer hardware geek. Looking ...

I am a long time computer hardware geek. Looking back I have to wonder exactly what benefit all the knowledge from online searching, review reading, and specification comparing has brought to me. More and more it seems it has been just a waste of time. I've got a business to run and my time shoul...

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Linda Treige
Reviews 1
2020-05-18 01:51

I had a great customer experience at Cyber Works t...

I had a great customer experience at Cyber Works today! I brought in my old Dell laptop as I had a potential buyer & just wanted to charge it up and clear out personal records. Zach helped me with that & also let me know the true value of my Dell. He stopped by several times while it was charging an...

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jason Malach
Reviews 1
2020-05-11 05:33

EVERYTHING is 25-40% MORE EXPENSIVE than Amazon or...

EVERYTHING is 25-40% MORE EXPENSIVE than Amazon or Newegg. Even if you overnight the product its still cheaper. Very Very Poor selection in store. Its like they buy their products at a closing sale than jack the price up. Employees don't know much about computers, only have basic knowledge.

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Amanda Irwin
Reviews 1
2020-05-04 07:28

Can't stand to do any sort of business with a man ...

Can't stand to do any sort of business with a man who exudes so much arrogance. No thanks! Off to Camera Corner where I should have went to begin with! Owner definitely needs to have a talk with staff about customer service and appropriate attitudes to have while working in customer service.

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Art Gerstner
Reviews 1
2020-04-22 23:06

I am not a tech guy. I rely on Cyberworks for all...

I am not a tech guy. I rely on Cyberworks for all of the computers in our family. They are friendly, knowledgeable, and honest. I have been a dedicated customer for nearly 10 years and they have always treated me right. Recently, I had multiple issues with a refurbished unit that I bought there...

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Nick Erler
Reviews 1
2020-04-22 13:56

Went there to find a basic desktop for my garage. ...

Went there to find a basic desktop for my garage. Jim hooked me up with a system that had 4 gigs of ram dedicated video card and dual core processor. Cost me under a hundred bucks! Super friendly and the techs there were very knowledgeable without making you feel stupid.

Fair prices, knowledge...

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Matt .H
Reviews 1
2020-04-19 22:16

Brought my pc in with major problems and they had ...

Brought my pc in with major problems and they had all the parts in stock to fix it also they gave me insight on how and why my pc had broke. Also got everything running and together in less than a day. A+ job guys! Will definitely be coming back

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Susan Luckey
Reviews 1
2020-04-01 04:55

I encouraged my boyfriend to go to Cyber Works whe...

I encouraged my boyfriend to go to Cyber Works when his computer he built started to malfunction. He went in, gave the staff all the specifics and they got him set up in less than 30 minutes. They are so knowledgeable and can relate to someone who doesn't know much about computers to a super user/ga...

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Heidi Lueck
Reviews 1
2020-03-18 18:47

Overall I've had good experience with Cyber Works,...

Overall I've had good experience with Cyber Works, but most recently I'm disappointed. My external hard drive is near death, and Kyle told me they could determine whether data is able to be recovered. Being naiive about what questions to ask etc. I assumed they are knowledgeable in this area. After ...

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Anastasia Schmidt
Reviews 1
2020-03-14 18:22

Cyberworks custom-builds PCs with the highest qual...

Cyberworks custom-builds PCs with the highest quality parts and stands behind their work with 5-year warranty. Because the machines are built in-house, the technicians are able to easily remedy any problem. It is peace of mind knowing my files will not go up in smoke.

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KamikazeSon Gaming
Reviews 1
2020-03-11 11:22

If you want to overpay for service as well as prod...

If you want to overpay for service as well as products they're fine. Anything they don't already have in-store they buy on amazon and charge you double.

But if you aren't smart enough to google and youtube your way through your problems like they are just going to do, I guess you're not smart eno...

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Emily Schultz
Reviews 1
2020-02-20 01:33

Once they figured everything out, the service was ...

Once they figured everything out, the service was alright! If you want to hear from them you need to nag them. Here's the story: My computer wouldn't start up, and so I handed it over to them on the 19th of December, a Saturday. Well, I was told I would be given a call that Tuesday the 22nd, to let ...

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Tim Smits
Reviews 1
2020-02-11 12:28

I firmly believe they screw my laptop up just to b...

I firmly believe they screw my laptop up just to be able to charge me more and to sell me their programs, It worked ok but really slow, I never had it optimized after buying it, Took it in for a tune up, supposed to cost $80, They called and told me they were having a problem booting it up, then ca...

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Jessica Wiseman
Reviews 1
2020-01-25 09:11

RYZEN!! I love that when you walk in you are gree...

RYZEN!! I love that when you walk in you are greeted. Someone takes interest in what you are going to use your machine for and get you what you want at a price point that won't break your bank. I walked in thinking I knew what I wanted and walked out with something much better. Took about a week...

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Alan Belongia
Reviews 1
2020-01-22 15:32

Stopped in on a Friday to get a quote on a new lap...

Stopped in on a Friday to get a quote on a new laptop. Dropped off a note of what I was looking for along with my business card. Told I would get an estimate on Monday. On Thursday the "estimate" finally arrived. When I looked at it I was surprised that there was only one option when I stated in the...

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John Jingleheimer-Schmidt
Reviews 1
2020-01-10 06:15

Good, timely, friendly service. They are knowledge...

Good, timely, friendly service. They are knowledgeable and took good care of my machine. They explained things fully, and I was happy to discover their in - store parts are far cheaper than I could find anywhere online. Like, hundreds cheaper! I just wish they would call me regularly to update me on...

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