After the painters damaged my property entering my apartment without my permission or notice (the law says they have to give you 24 hours. They can't just ignore the law cause they put it in the lease) and the byron company explicitly told me I would not have to clean and I would get all my deposit ...
Slum lords through and through. Walked down my staircase and the metal step snapped (rusted out) and my leg fell through. Called them about this incident and it took them a week to fix the stair and I had to call them several times to get them to pay for a medical examination. Which was $60. Tha...
I wondered why everyone was posting bad reviews and how an apartment so close to Forest Park could be $650 and after a year of renting from the Byron Company I discovered why. I lived at 1042 McCausland, Unit #3S. The apartment renovations were pleasing to the eye, but there were many downsides of t...
Total nonprofessional.... asked me for appointment and no body showed up. Nobody picked the phone either. Later they told me that I didn't show up. Bunch of liars.
Worst comapny ever! Starting from last month, the company started working on the pipes inside of the walls in my apartment. Their plumbers came whenever they want. The company even refused to give me just a clear schedule. I never knew on which day they would make my apartment a mess (This is no exa...
I do not understand the bad rating. My apartment was nice 2 bedroom in prime location all utilities include for 800 a month, hard wood floors and updated kitchen. Compared to most places this is pretty good. Best of all the maintenance staff was awesome! If you have an issue put a ticket in, and its...
Just want to let everybody know that You have to test if the heater or air conditioner are noisy or not. I lived there for one year and could not get sleep well because of the motor-like noise. Someone in Byron company told me it is normal and can not be fixed. However, I realized it is just nor...
I rented with The Byron Company from mid Nov 2018- July 2019. Is it the best property management company? no. Is it the worst? no.
Pros: -The building my apartment was in had a call box at the front door. This was very convenient for visitors and deliveries, as well as just an extra security meas...
SLUM LORDS! STAY AWAY!
I rented from Byron Company for almost 4 years. I know, if it's that bad why did I stay? Well, for $535/month all utilities included for a 1 bedroom in the CWE is unheard of... And I quickly learned why.
First-
Repairs were done poorly if at all.
An example: I had wa...
Pros: Very responsive property management. Maintenance requests are easy to make online and someone always comes to fix it on the next business day, and I have not been charged for any repairs. Can have cat with no additional pet rent/ deposit. Leaps and bounds better than Bay Window Properties, whe...
My colleague has been without heat for over 3 weeks during the coldest part of this winter. The Byron Company advised her (as well as other residents) to turn on her GAS oven and open the door to keep warm! They also plugged in and left a space heater running in her (and others') apartment while she...
I lived in a Byron apartment on Heman Ave for 2 years. On the plus side, I found Mr. Lutsky's maintenance staff to be responsive, efficient, and capable. Also, Christa and Rachel in the front office were great, always courteous and friendly. And if I had to leave a message, they'd call back quick...
Renting with The Byron Company was the best experience I've had with any landlords. Any maintenance concerns were handled very quickly and their crew is polite. I mentioned that there was no place for my bike, and they immediately designated an area for bikes. When I bought a house and had to move o...
Trash company that will give you the run around and then tell you about "requirments" that aren't in the lease, application, or add on the website they advertise. Never rent from a big company like this. They couldn't care less about you.
I can't say enough about how fantastic the Byron Company have been to me in the past four years. Friendly, accommodating and downright good people work here. They put up with my apartment surfing through their different locations in STL and each unit made a great home.
Cannot recommend them enoug...
I rented from this company for one year and never had an issue. One time I came home at about 7 in the evening and my heat wasn't working and yes it was an old building with old windows so it was in the 50's inside but I called the emergency maintenance number and they had someone out to fix it with...
The apartments are old and overly priced. Management is inefficient as there is no online payment method. Lease period is too strict and early termination will cost you a fortune. Find some other place if you can.
Not have a good manager!
I had emergency and took them 3 days to come over.
I've had a super positive experience renting from the people at Byron. I just moved in, so I haven't made any service calls or anything yet, but I don't expect I'll have to since the building I moved into was completely renovated right before I came. But I thought the office staff was friendly and p...
Poor Maintenance, Wasn't told the apartment didn't have air conditioning until AFTER I moved in... They don't keep the walkways clean of snow. Bugs Everywhere. Neighbors are obnoxious and Rude and there's no sound dampening in between floors
Very prompt and professional with their service requests and they haven't raised our rent in over three years!
I visited their offices today, the customer service was TERRIBLE to say the least-looked like they were trying to get rid of us. I honestly suspected it was because my husband and I are black. We are desperately in need of an apartment but with this type of service we elected to keep searching (thou...
So far, we have been happy with their services fixing up our apartment when we moved in. It is a century old building and they were on top of repairs. They dont have a pet fee for cats and this encouraged us to rescue one from the APA.
If you're looking to rent in a great part of St. Louis, would love to live in a beautiful older building, and would like to pay 50-75% of what your neighbors are paying, then I would strongly recommend Byron Company.
I was almost put off by some of the negative reviews, but I am fairly low-mainte...
The apartment was infested with bugs before I had moved in.
The apartment was not cleaned before I had moved in. The Byron Company did not obtain an Occupancy Permit (Saint Louis City Ordinance 69202) for the apartment unit before I had moved in.
Beware!
The service they offer is great. Everytime I had issues with my apartment the maintenance people showed up the following day. The rent is affordable and they try and keep everything up as necessary. No money wasted on fancy looking appliances which makes it so affordable in the up and coming neighbo...
Wasted 1 month of my life moving in and out, because of the bug infestation in their apartment on Waterman! Not a sanitary place to live. Very tough experience.
I can t share much about the company itself, I only lived at 1040 McCauseland for a year and I am pretty low maintenance. However, I wanted to share that I really enjoyed this property. It was an excellent price for a real one bedroom, not just a studio. I enjoyed the updated features yet histori...
Overall, an excellent landlord. Units aren't extravagant, but are priced accordingly and very fairly. Staff is friendly, maintenance has been very responsive over the past three years as a tenant. I've recommended them to friends and will continue to do so in the future.
Terrible place to rent from. Everyday I ask them for repairs, I have no response or a response that says yes, we will come and fix and they never show up. Regretting my experience of renting here.
This place is awesome. Super helpful staff and decent apartments for affordable rent in awesome neighborhoods. Would recommend to anyone who asked
STAY AWAY!! Save yourself and DO NOT rent from these guys! By far the worst rental agency I've had ever experienced. Apartments are old, dilapidated with ancient heating and cooling system. Expect to pay $250-$300/month for gas bill (heat) and $200/month on A/C bill and yet your apartment will be fr...
Worst Rental EVER! I would like to express my extreme dissatisfaction with the studio flat rental I contracted through the Byron Company in the Central West End. It's seriously the worst apartment I've ever lived in and I've lived in quite a few here in the States and abroad. First of all, the water...
Over six months later and they still haven't fixed the floor.
Have lived here 2 years and am so
pleased! Maintenance requests done promptly.
Rent unbelievably low. Great neighbors.
I also don't understand the bad reviews. Having lived on Cates for over 5 years, maintenance has been prompt & courteous on both the minor and major (none really) issues. The basement's washer & dryer have been functional 99% of the time, as have the refrigerator, plumbing, etc. And, for what it's ...