I lived in a Byron apartment on Heman Ave for 2 ye...

I lived in a Byron apartment on Heman Ave for 2 years. On the plus side, I found Mr. Lutsky's maintenance staff to be responsive, efficient, and capable. Also, Christa and Rachel in the front office were great, always courteous and friendly. And if I had to leave a message, they'd call back quickly. And the location was just tremendous.

On the down side, I disliked dealing directly with Mr. Lutsky, which I had to do on a few occasions. He was condescending and unnecessarily unpleasant to work with. He stopped by while I was moving in (through the rear door, as instructed by his 3-page list of 35 mandatory rules), and without introduction or preamble began questioning me about this and that and demanding information about what I'm doing with my own things. And it wasn't friendly. Another time I asked him whether the apartment had a fire extinguisher (you know, in accordance with state fire code and stuff), and he began barking at me about why I would even need one. I told him it wasn't me I was worried about, a grown man who's dealt with fires, but the 5 other apartments above me in a 100 year old building with wooden interior walls, wood floors, wood cabinets and other assorted flammables. He refused to provide one, so I just bought my own. When I moved out, I wanted to leave the apartment as clean as possible, so I offered to pay his cleaning staff to get it move-in ready while they were off the clock at Byron. He didn't like that and vehemently refused, wouldn't even let me make the offer to them. Are these cleaning professionals or indentured servants?

There is limited but adequate storage in the basement, and you'll have to call ahead and schedule an appointment to access it. Document every chipped tile and floor blemish before you move in and send a copy to the Byron office to include in your record. And if you call the office and it's a grumpy old guy and not Christa or Rachel, just hang up and try back later when one of those two are back.