Beutler

Ryan Smith was great! He fixed the problem easily,...

Ryan Smith was great! He fixed the problem easily, was on time and very courteous. Thank you to Beutler!

Read full review

Excellent and knowledgeable service tech.

Read full review

ERNESTO went out of his way to correct a problem l...

ERNESTO went out of his way to correct a problem left over from the last service appointment. He went back to his main office and returned with the needed items to correct a Deficiency. We where very pleased with his need to make things right and going out of his way to accomplish that end. He...

Read full review

I WOULD LIKE TO COMPLIMENT ERNESTO FROM BEUTLER AI...

I WOULD LIKE TO COMPLIMENT ERNESTO FROM BEUTLER AIR CONDITIONING & PLUMBING. HE WAS VERY PROFESSIONAL AND KNOWS HIS JOB VERY WELL. THANKS ERNESTO FOR SUCH AN OUTSTANDING JOB.

Read full review

Ian was a great guy and did a nice job giving us a...

Ian was a great guy and did a nice job giving us an honest picture of our situation. One thing I appreciated is that he didn t harangue us endlessly about a new system. We ve gotten pretty up with that stuff with other vendors. Time is precious! Overall, a very good experience with the company.

Read full review

Had the company install a new heating and air unit...

Had the company install a new heating and air unit on our house. We hired them as a Home Depot certified company. 13 months after the installation the air conditioner is not functioning. Called to schedule an appointment and was told the service warranty is up 12 months) and they have absolutely ...

Read full review

Have the maint package. Had appt for plumbing. W...

Have the maint package. Had appt for plumbing. Was called and appt cancelled due to an "emergency" Rescheduled. Called in AM and told me to call back to confirm appt for tomorrow. Did so. Called back in late afternoon to cancel appt due to "emergency" Both times I set up my schedule to make the ...

Read full review

Ian was the best. Very thorough and professional. ...

Ian was the best. Very thorough and professional. He made me feel very comfortable when I asked questions. Also no heavy sales pitch. Great experience.

Read full review

Ernesto M. Must be your #1employee. And I know why...

Ernesto M. Must be your #1employee. And I know why. When I called your service I looked at you as just another company. However Ernesto, did such an remarkable job he left me with a lifetime excellent expreience. He knows his job and loves it too. He was very knowledgeable and compassionate. Ernes...

Read full review

Fidel Valdez of Beutler Air Conditioning and Plumb...

Fidel Valdez of Beutler Air Conditioning and Plumbing was very methodical, answered all questions, and explained a number of issues to me. Overall, Mr. Valdez is an excellent communicator and totally professional.

Read full review

They sent out sales people to address in North Na...

They sent out sales people to address in North Natomas To a senior citizen community to do just a heat and air conditioner service instead the sales person taught a senior citizen that has dementia and didn t get permission from the family members to install a new unit they lied about getting pe...

Read full review

Ian was very thorough, explained how our system wo...

Ian was very thorough, explained how our system worked and what he was doing.
Cleaned up well afterwards and explained our options.

Read full review

I just purchased a condo. That water heater was 40...

I just purchased a condo. That water heater was 40 years old!! First on the to-do list was to get a new one. Home Depot asked Beutler Plumbing to contact me. They replied promptly. Scheduled a service appointment, then scheduled to get a new one installed. All contacts with Beutler were profession...

Read full review

We worked with the Beutler Salesperson on a Monday...

We worked with the Beutler Salesperson on a Monday morning and the installation crew arrived that same afternoon! They worked until 10:00pm that night and were courteous, clean, and friendly. It was a wonderful experience and I would highly recommend them for your AC and Heating needs.

Read full review

Andrew was very professional and got done quickly.

Read full review

Chris S. came to our home to perform warranty serv...

Chris S. came to our home to perform warranty service on our A/C unit. This guy really knows his stuff when it comes to Air Conditioning Systems. He left no rock unturned so to speak by checking out and repairing faulty parts and explaining all the nuances of our air conditioning system.

Chis was...

Read full review

Jim M. came to our home to review our air conditio...

Jim M. came to our home to review our air condition system, but it has been over a week now and we have not received a promised quote for replacing one of our units.

Read full review

Fidel Valdez, Senior Service Technician, made a ho...

Fidel Valdez, Senior Service Technician, made a house visit to fix our issue with the air & heating system. His service was outstanding in many ways. He diagnosed our system and took his time to explain the issues and answered all our questions very patiently. His work was top quality. Best of all,...

Read full review

Ernesto was courteous, very knowledgeable, and eff...

Ernesto was courteous, very knowledgeable, and efficient. I would use Beutler A/C and Plumbing in the future and will request Ernesto for all my HVAC needs.

Read full review

Ernesto was my service person, very polite and wa...

Ernesto was my service person, very polite and was the first person
to check my air filter even after I told him that I already changed it, I was impressed.
Keep going the extra yard Ernesto. His work was excellant.

Read full review

The service tech sent was professional and knowled...

The service tech sent was professional and knowledgeable and it was obvious to me that he was familiar and proficient with my system and the tools he was using. He also had great people skills.

Read full review

I m very pleased with the response time of Beutler...

I m very pleased with the response time of Beutler but also the knowledge, professionalism and honesty that Ian (Service Tech) displayed. These types of problems are not understood by the average homeowner, and it s easy to be taken advantage of and you often aren t even aware of it. I really apprec...

Read full review

The service call couldn't have been more prompt an...

The service call couldn't have been more prompt and professional; I got the 45-minute advance, so I could drive from work to open the house (no 4-hour wait). Hector was courteous, attentive, and explained everything he would do. He even wore special disposable coverings on his shoes when in the hous...

Read full review

Ernesto was very professional, knowledgeable, and ...

Ernesto was very professional, knowledgeable, and friendly. Appreciated all the honest feedback after analyzing and resolving our HVAC issues. Good price overall from Beutler as well. Great experience.

Read full review

Tech Roy,

Tech Roy,
Tech was prompt with his eta. Was extremely thorough with his diagnostics, repairs and explanation of trouble found, and he left our home spotless when he left. Very reasonable charges considering we had not made an appointment due to the a/c going out without warning. Thank you Roy!

Read full review

Finally fixed it!

Read full review

The Beutler technician was knowledgeable, friendly...

The Beutler technician was knowledgeable, friendly and personable. He also got in quickly, took care of his work and got out quickly, which was helpful as I had things to do.

Read full review

We had our appointment today with Ernesto and he d...

We had our appointment today with Ernesto and he did a great job got our heater working

Read full review

Elliot was very professional and thorough in his a...

Elliot was very professional and thorough in his assessment of our HVAC system. He did a great job.

Read full review

They dont pay well and their products are low qual...

They dont pay well and their products are low quality

Read full review

Stay away from them. I called them to visit my ren...

Stay away from them. I called them to visit my rental home after my tenant reported a leak on a toilet. They came and look at it, and charged me $127 after using a coupon. A little expensive, but I thought hey, I have a serious company behind the fix, it is worth to have my tenant happy. They told m...

Read full review

This is a very reliable, helpful company. I will c...

This is a very reliable, helpful company. I will call them first if I ever need help again! Excellent customer service!

Read full review

Isaac Pasing: a very out-going and knowledgedable ...

Isaac Pasing: a very out-going and knowledgedable as a HVAC Service Tech. His information demeanor made for easy conversation, answering all questions that I clarification on! David

Read full review

Chris Aguirre is an absolute professional. Explain...

Chris Aguirre is an absolute professional. Explained every step of the process of trouble shooting my problem with my air condition and the repair process. I appreciated his explanations in layman terms. I had absolute confidence that he was providing the best service. Although my winter maintenance...

Read full review

Mr Ernesto was very good and explained every thing...

Mr Ernesto was very good and explained every thing to use think you Mr Ernesto

Read full review

They originally installed the unit in 2016 they di...

They originally installed the unit in 2016 they did a great job very professional then so when I needed it repaired I called him back and again they did a great job the service tech was excellent exactly what he said was wrong is what was wrong they were very quick cleaned up great and I will hire t...

Read full review

This place is awful in all categories avoid

Read full review

On time and great customer service. Very knowledg...

On time and great customer service. Very knowledgeable and honest.

Read full review

Just had my ducting cleaned by Gamboa and Alfonzo....

Just had my ducting cleaned by Gamboa and Alfonzo. Both got the job done with very little mess. They cleaned what little mess resulting from removing vent covers and left over from installation. They were very polite and friendly. They had respect for my house and contents. This is very important.

Read full review

Ernesto was very informative and gave me all the d...

Ernesto was very informative and gave me all the details I asked for regarding my AC unit and furnace. He even took pics of the issues I have with my furnace in the attic. Great customer service!

Read full review

Always amazing service and prompt response. In sp...

Always amazing service and prompt response. In special Fidel Valdez always ready to help with any questions or concerns.
Excellent installation and work.
Love my new Ac and heater!!!

Read full review

Chris Aguirre is very competent in all his work, H...

Chris Aguirre is very competent in all his work, He perfectly managed the problem in a positive way. We are satisfied with his job.
Thank you!

Read full review

I appreciated Mr. Pouya F.'s attention to detail a...

I appreciated Mr. Pouya F.'s attention to detail and thorough explanations on the initial visit and and then the next day Mr. Jim M.'s detailed evaluation and review of the technical details for the choice of my new system.

Read full review

Fidel was very professional and was quick to deter...

Fidel was very professional and was quick to determine the problem. I appreciated his explanation and describing my alternatives.

Read full review

The Beutler Tech took advantage of my almost 80 ye...

The Beutler Tech took advantage of my almost 80 year-old Senior Citizen mother, made up a false repair, and extorted money from her. The Beutler Tech continuously tried to upsell and pressure my mother to buy a new AC unit. After she indicated she just wanted the old unit fixed he indicated the unit...

Read full review

Thanks Randy for the awesome job you did. Really a...

Thanks Randy for the awesome job you did. Really appreciate your pleasant personality and professional business knowledge. It was actually done much sooner than I thought it would be. Nothing better than having hot water!

Read full review

Beutler worked very hard to make sure we got the s...

Beutler worked very hard to make sure we got the system we wanted installed quickly and professionally. Everyone was very responsive and hard working. Roy was always quick to respond to questions or concerns about next steps in the process. We love our new system.

Read full review

Awsome service.

Read full review

Service Technician Fedel Valdez was Key and Instra...

Service Technician Fedel Valdez was Key and Instramental in me getting me financed and Qualified for a water heater, Central Heat, and Central Air Condition. With out his help and determination I would not have had this opportunity. Fidel even foud a way to get in all my extra wants such as Grey equ...

Read full review

The technician was on time and was thorough.

Read full review

Very satisfied thus far with new HVAC system. The ...

Very satisfied thus far with new HVAC system. The sales representative did a great job helping me get the best unit for my needs and the installation team got it installed without any problems.

Read full review

We recently had an issue with our HVAC, keeping ou...

We recently had an issue with our HVAC, keeping our house cool. Chris A, the HVAC tech, took the extra effort to fully diagnose the issue with our HVAC and fix the problem. Chris also took the time to explain each step along the way in both the diagnosis and repair. Since the problem cause was a ...

Read full review

I work here as a recruiter! Wonderful team

Read full review

Fast great service

Read full review

Ian was the best service technician who has come o...

Ian was the best service technician who has come out so far. Although the others had great personalities, Ian went over and above by calling us, personally assuring our appt times, and assuring parts delivery. We heard conflicting info from each tech but Ian was able to follow-through and back up wh...

Read full review

We've been using Beutler for 16 years and we value...

We've been using Beutler for 16 years and we value their service. The rates are reasonable and the service is always proactive and reliable. We've had very few problems with our heating and a/c over the years (same unit) and the problems were easily fixed. We will keep using Beutler for years to com...

Read full review

I cannot say enough about the help we just receive...

I cannot say enough about the help we just received from Marcus G. Our air conditioning unit (over 20 years old) is not working, and we were looking into a brand to replace it and found Beutler on the internet. Marcus was at our home within a few hours of our call and presented us with very knowle...

Read full review

Everyone has been professional and courteous

Read full review

Ernesto is a convincing service rep. for Beutler. ...

Ernesto is a convincing service rep. for Beutler. He has come in the past and again today to do a maintenance check on my heating system. He has a pleasant, relatable manner. He's low-key with no pressure. Gives a full explanation of any issues he finds and I am able to trust what he says. I hi...

Read full review

Technician kept me informed on when he would arriv...

Technician kept me informed on when he would arrive. Very professional and efficient. Explained the one thing he noticed with the air conditioner as well as showing a picture. Doesn't need action right now but observe for future reference.

Read full review

I met a representative at Home Depot and not a mom...

I met a representative at Home Depot and not a moment too soon. Just purchased a house but AC wasn t cooling and wasn t sure if it was covered in warranty. Saw John at Antelope Rd. Home Depot on Saturday morning and received a call within two hours. I had an appointment on Tuesday morning with Er...

Read full review

My experience in the past with this company, was n...

My experience in the past with this company, was negative until Ernesto walked into my home. His warm and caring attitude towards my heating problems was genuine. Knowing my confidence level was low with this company, he reeled me in quickly with his honest, quick repair service, all at a reasonab...

Read full review

Isaac P was so respectful , helpful, and professi...

Isaac P was so respectful , helpful, and professional, but also very kind and personable. He worked quickly and fixed the problem with our A/C. Also made sure his work areas were clean before he left. Wish more repair experiences were this painless.

Read full review

We were very please with the professionalism of Bi...

We were very please with the professionalism of Bill. He was polite, courteous and efficient. I could tell that Beutler trains their employees well.

Read full review

The guy who installed our sink,faucet, and garbage...

The guy who installed our sink,faucet, and garbage disposal was thoural and did a great job..we are very happy with the service..

Read full review

Thanks to Roy Stamper in guiding me towards the be...

Thanks to Roy Stamper in guiding me towards the best possible solution on my home A/C replacement. He made the process simple and was able to have my system installed the next day, just in time to beat triple digit temps.

Read full review

Chris was awesome!! Super knowledgeable and great ...

Chris was awesome!! Super knowledgeable and great about walking you through what s up with your system. He was very clear about billing information and costs.

Read full review

Inconsiderate and just down-right rude: I ve used...

Inconsiderate and just down-right rude: I ve used Beutler s annual service maintenance plan for about 5 years now. Every single year some lady named Patty calls to renew my plan over the phone and tries to charge me more than twice the negotiated price. I have to send them a copy of my contact an...

Read full review

Great service

Read full review

Very honest, professional and punctual

Read full review

John D. was very helpful, knowledgeable, flexible ...

John D. was very helpful, knowledgeable, flexible with timing, and was not pushy with up sales, which made his service feel honest. Very easy to work with. I would call upon him again if needed.

Read full review

Keith was very thorough & knowledgeable about my s...

Keith was very thorough & knowledgeable about my system & thermostats. He called to check if my system was smart compatible. It wasn t, but he assured me that the old thermostats are still available.
Thank you Keith!

Read full review

Ian's review of my HVAC system was very complete, ...

Ian's review of my HVAC system was very complete, including photos of components with issues. He explained how the various parts worked together.

Read full review

Extremely knowledgeable technician who did an exce...

Extremely knowledgeable technician who did an excellent job explaining our problem and correcting it. Kudos to Beutler for sending him out so quickly.

Read full review

Technician was on time and efficiently explained e...

Technician was on time and efficiently explained everything he was going to do for my annual heating checkup. He went right to work, changing the filters, cleaning and checking furnace components, and analyzing current condition of equipment. He reported his findings and recommendations upon compl...

Read full review

Dad is 80 years old waited 3 hours for a call bac...

Dad is 80 years old waited 3 hours for a call back from Buetler in a very hot house only to tell him "we will have to get back to you when we can make an appointment." Home warranties are not their priority.

Read full review

Excellent service and reasonably. Beuler was third...

Excellent service and reasonably. Beuler was third company that inspected our A/C. The first recommended a new damper system ($3200). The second, a new damper control board and new damper motor. Ian came from Beutler, did similar inspections, testing and recommended simply stretching the damper sp...

Read full review

Chris was friendly, knowledgeable and efficient. ...

Chris was friendly, knowledgeable and efficient. He was very careful to cover his shoes with booties before entering my house each time, which I greatly appreciated.

Read full review

Ernesto was very knowledgeable about our situation...

Ernesto was very knowledgeable about our situation and explained in great detail what our problems were and what we needed to do to fix them. He was also very courteous. You are lucky to have such a great employee!

Read full review

Jason was thorough and professional as he cleaned...

Jason was thorough and professional as he cleaned air ducts after our HVAC system was replaced. Feel confident that the air we're breathing is much cleaner than it was before Jason did his thing.

Read full review

Hi, my name is Deborah Bettencourt. Ron was at my ...

Hi, my name is Deborah Bettencourt. Ron was at my house today do maintenance check up on my air conditioner. My husbands grandmother had Ron many years ago, she just loved him, as we do also. He's very trusted and does a very thorough job . Ron is very organized with his tools and parts.He never com...

Read full review

Jason and Alfonso did a great job cleaning our duc...

Jason and Alfonso did a great job cleaning our ducts and HVAC system. They were very impressive. They cleaned up when they were done and put everything back as it was. Thanks!

Read full review

Fidel Valdez was a thorough professional with envi...

Fidel Valdez was a thorough professional with enviable attention-to-detail. A great employee for Beutler, even greater for your customers!

Read full review

These guys are fantastic! They scheduled us for th...

These guys are fantastic! They scheduled us for the very next day and had a quote for the work ready upon completion of the inspection. Marcus Grosdidier was extremely helpful and professional, he knew exactly what to do and made suggestions on how his company could ease their scheduling around our ...

Read full review

The technician, Robert S, was extremely helpful an...

The technician, Robert S, was extremely helpful and courteous. Because of his efforts, I feel confident continuing with Buetler as our HVAC service provider.

Read full review

These guys are hack job scammers. They came to fi...

These guys are hack job scammers. They came to fix my AC 4 times and still couldn't get the job done. The last time they showed up they told me they couldn't charge my system because R-22 refrigerant is illegal in the USA. Which is not true - I have owned a refrigeration company for many years an...

Read full review

Chris A. did a terrific job servicing and fixing a...

Chris A. did a terrific job servicing and fixing a problem with my Aqua chill air conditioning unit. Its a complicated system that uses water to cool the coils. He thoroughly checked the system and proper maintenance schedule for summer and found a broken part that was covered under warrantee. ...

Read full review

The service tech that came to my home was very pro...

The service tech that came to my home was very professional and thorough. He showed me everything he was talking about, education me so that I would understand his recommendations. He was also patient when i didn't get things in the first explanation . He did not push me towards anything either bu...

Read full review

Charged $490.00 to install a $50.00 part with easy...

Charged $490.00 to install a $50.00 part with easy access ,Call someone else or you will get robbed.

Read full review

Chris A. was on time and very professional. He ex...

Chris A. was on time and very professional. He explained why the blower motor needed to be replaced and how it worked in the heating system. He did a great job!

Read full review

Great service by Issac P. Ran late for appt and co...

Great service by Issac P. Ran late for appt and could have called but made up for it with professionalism, courtesy, knowledge and answered all my questions. Good job

Read full review

What a great job!!! Called at 11 am they arrived a...

What a great job!!! Called at 11 am they arrived and had me back up and running at 1:30 pm. Great service and quick too! Thanks

Read full review

Great service.

Read full review

Jared did an excellent job and was very profession...

Jared did an excellent job and was very professional.

Read full review

Ernesto was very helpful, courteous and knowledgea...

Ernesto was very helpful, courteous and knowledgeable. He explained what the problem was and recommended what maintenance needed to be done to keep our unit working at its full capacity.

Read full review

Very happy with the service call. Ernesto showed u...

Very happy with the service call. Ernesto showed up on time, was fast and courteous the entire time. Took the time to explain my options and what he inspected and why. Told me about their great service plan and ways to save money while maintaining my HVAC system at home. Highly recommend.

Read full review

All went great. Farid was on time, very polite and...

All went great. Farid was on time, very polite and professional, and explained what was to be done and how much it would cost. A very pleasant experience.

Read full review

Great work

Read full review

Elliot went above and beyond servicing our HVAC sy...

Elliot went above and beyond servicing our HVAC system today. I pointed out the water sitting on the ground behind the unit and he found a piece of PVC pipe in his truck to use to redirect the drip pipe away from the foundation of the house. Thank you Elliot!! You deserve a bonus

Read full review

My highest appreciation to Chris. My previous serv...

My highest appreciation to Chris. My previous service appointment had been cancelled again. Heat emergencies. Chris made an extra effort to service this customer and was excellant. Explained what he was doing, was freindly and thorough. Great job!

Read full review