Roman Sancho

Review of Beutler

Stay away from them. I called them to visit my ren...

Stay away from them. I called them to visit my rental home after my tenant reported a leak on a toilet. They came and look at it, and charged me $127 after using a coupon. A little expensive, but I thought hey, I have a serious company behind the fix, it is worth to have my tenant happy. They told my tenant if it ever leaks again, we will fix it for free. My tenant noticed the leak again and called them within a week. They came and argued it was a different leak... nevermind their technician who charged $127 missed it. They charged me $277 this time.... which I would have not payed ever, except this was Xmas eve and I could not do that to my tenant. This is as close to theft as it gets. When I told them how unhappy I was, all they did was said then they would not fix my problem, cuz I was an unhappy customer. Seriously, stay away from them.