Aaron came out and talked to us and did a fantastic job explaining everything. When the guys came to install the new A/C and heater they were very professional and nice and did a great job. Couldn t have asked for better service and the everything works great. Thank you all!!
Wow....Clarke & Rush recently installed a new HVAC system replacing a 28-year old system...yes, it was still working. We were really pleased at the installation as well as the price...very competitive. The three installers were terrific to work with. I recently had an issue with the SMART thermos...
Ray was very nice to deal with, polite and considerate. He did have to come out 3 separate times because at the first and second times out he discovered that another part had to be replaced. I don't know that that could have been avoided. Clark and Rush installed the unit. Ray checked the warranty a...
Last year I bought a complete HVAC system from Clarke & Rush. They were by far the best price, but you tend to worry that you might not get a good product or service from the low bidder. Well, I got a pleasant surprise. They did the work quickly with a quality HVAC heater and A/C unit. We've now...
The technician,Zack was personable, prompt, efficient and explained in detail what needed to be done to get my furnace working and also what was wearing out and would need to be fixed, if not today than in the near future to ward off future failures. My unit is about 16 yrs old.
What a joke! If you like being ripped off, call Clark & Rush! AC unit wasn't working well so I called c&r and paid them 89.99 to come out figure out the problem and get an estimate to fix it. They weren't able to actually find the problem, so instead I got a list of things that probably needed to be...
Could not ask for better service. Everyone was polite and caring. Steve and Billy were above and beyond belief, they worked through rain and wind while installing the a/c unit. I can't imagine many people doing this. I will recommend your company with a ten star rating.
I had a complete system installed in Feb 2018 by Clarke and Rush. In May 2020, my AC stopped working. I called Clarke and Rush and they came out immediately even though the warranty just expired. The compactor was bad and It is now fixed. I am ready for the summer.
Not impressed. Poor communication and the warranty didn't meet expectations. The conversation with the office sounded like a large corporation and several departments. Very little customer appreciation.
Professional and very competent staff. We've been customers for many years for HVAC installation and yearly maintenance/service. Staff have always been polite, responsive to our needs and concerns, and prompt in delivery of service. Many thanks for keeping us warm in the winter and cool in the su...
I had an emergency call for an AT&T location for the restroom on a Sunday, and with the hour, Robert was on site and fixed the issue. He was professional and very polite. This was a no stress call and repair. I really appreciate Robert and the company.
Luke & his crew came to change our HVAC system, They were very friendly, professional and efficient. I recommend them 100 %, Great Customer Service ! Thank You for a great job !
Jon is one of the most knowledgable heating and air conditioning men I have met. He did a wonderful job, and never tried to "sell" me anything. I have an old heating system. His attitude and presence was very professional. Highest recommendation...
Great work , very tidy , guys were very nice and made quick work of the complete install on a heat pump system and some new duct work. Highly recommend.
Had a guy came out 2day everything was great on time very honest and very nice young man name Brandon very polite thanks good job. Had Brandon come out again yesterday 2 repair slow draining tub great job did the work faster then they said it would very nice young man they have a good work...
Update: After having them out 2 times a year on a system less than 5 years old im wondering what is really the issue. The overlying problem is not getting fixed, just kicking the can kicked down the road while I try to keep my $800 fish from dieing. I'll update i...
I called in the morning as my air conditioner stopped last night. They were out here by 2:00, figured out what was wrong and got the job done. Thank you so much.
Robert was the techician plumber who went twice to get parts to get my hot water heater fixed in the same day. I had been without hot water for two weeks. He worked until 5:30 involvement of over 5 hours. His cell phone wasn't able to hold a charge. So he had additional challenges. I allowed him to ...
Have been impressed and pleased by all my interactions with this company, including hearing that they wouldn't come for the outdoor maintenance appointment on a rainy day. The heating/AC system has also worked without a hitch. A good, reputable and dependable company whose representatives, be they o...
Just had a plumbing inspection done by Kenny C. He was friendly and knowledgeable and pointed out a few problem areas to keep an eye on. He also gave good advice on how to install some parts that I already had. There were no surprise fees or pressure to have any additional work done, which I appr...
It's concerning when you have a one year brand new air condition system and it's already malfunctioning and when trying to connect with a live person they are already over booked for service calls - what does that tell you about the brand? In this kind of weather and the way "Clark and Rush" brags a...
Isaac was very professional and helpful with a repair to my hot water heater. He saved me over $1,000 with his expertise. My only complaint was the appointment time. Surely, a problem with scheduling. I expected the time to be as I was told and he came an hour later which made me late for a meetin...
I had an amazing experience with this company! My heating and AC system went out, and I was so stressed out. Mark Thyne came out within a couple hours of me calling, and had me up and running with a brand new system within 48 hours. The installers were all very pleasant and hard workers. They explai...
Clarke &Rush has done an excellent job of maintaining my heat pump system. Their technicians , Zach most recently, are always on time and work efficiently and with courtesy. I appreciate the annual reminders when it is time for maintenance.
Jon was a very thorough technician. He presented pictures from the roof of his concerns about our AC/Heating system, explained the situation, fixed the problems and returned with pictures of what he had done.
Ater four bids, Clarke and Rush stood out as the best for many reasons. They offered the best quality HVAC for a very competitive bid. They finished all the work in two days per our contract and did everything they said they would do. Very efficient and professional in all aspects.
Service from Scott is exceptional!! Always does the job correctly, is polite and personable. The day after his most recent visit my granddaughter wanted to know where our best friend went and would he come back.
Clarke & Rush has awesome employees!!! From calling in to make an appointment to the technician finishing the job. I can truly say I am getting the BEST service. Always friendly, courteous and accommodative. Thanks Brandon M and Serena C. Donna Barricklow
Keith provided outstanding service. He ensured that I understood what he was doing and provided information on what I could do to operate more efficient.
So far...not so good.... before I have even had them provide service. This is my 2nd attempt to schedule an appt... will spare the details of the last one. In any case, I decided to try again. My appointment is tomorrow 2/12- but no one has contacted me with any details as time, confirming serv...
Rick and Kevin were great at handling my dead heat pump!!! A contractor crimped the electrical line while replacing siding near the unit and caused a fuse to blow. Rick found it right away and replaced the fuse.
Called them to see why our house warms up so quickly. I thought it was insulation, which they didnt agree with instead they got me to pay for an a/c tune up which was $89. They did nothing during the tune up but tell me I needed so many things done to my system that it wouldn't be worth it and shoul...
Raymond Walker worked to diagnose the issues with my HVAC Carrier Infinity, found the problems, ordered the necessary part(s), and installed it. Cleaned the equipment, changed the HEPA filter, was professional, personable, and punctual. Glad I finally found a company that knows Carrier systems.
Worst customer service in the area!! Terrible rude employees and the owner Laura is a total scammer. Wanted thousands of dollars to put in a new unit that was "a necessity". Had another company come and refill the Freon for less than 300! Total scammers don't waste your time or money on these greedy...
Isaac J. came this morning to help clear out our sewer lines. I told him what was backing up in the house and right away he knew the problem. He cleared the lines, then ran a camera to look for anything possibly blocking the line. He said eventually we would have to replace the clean out under ou...
I would like to thank Scott W. and Alexis R. for the great job they did in helping us get our water heater replaced. We were without hot water because it started leaking pretty bad, Clark and Rush squeezed me into their busy schedule the same day I made the request. Scott W. is a professional, he...
We just finished relacing 27 windows and added a sliding door. Every point of contact that we had from beginning (estimating) to the project completion was professional, on time and on estimate. Project took five days they left the place spotless at the end of each day. The furnenence tech from Cl...
Zack arrived earlier than expected, which wasn't a problem and worked well with my routine. He did a thorough job and adjusted the thermostat as requested. Was very pleasant and helpful.
Clark & Rush have been awesome from the istallation, product and outstanding service for the last 7 years! Always professional, clean timely and willing to show us and explain what they are doing.
Serviceman arrived on time. He assessed the situation and quickly went to work, identified the problem and corrected it. He also identified additional issues (clean out to the main line not in code and need and advantages of two way clean out for line leading to house). He accurately directed us ...
We had a free plumbing inspection coming and Kenny was sent out. He was on time, wore the shoe booties to keep our floors clean, checked out the water heater and all the toilets and sinks for leaks, drainage, and type of pipe in the house. He noticed mildly slow drainage in two sinks and offered to ...
Clark and Rush has been my heating and cooling specialists for over 30 years. The staff are great and the techs well trained, polite, and very competent. I just had my system's annual maintenance and Megan and Jass demonstrated the excellent qualities I have come to expect.
a-1 service and a-1 people. they treat your home as if it is their own by donning protective covers over their street shoes upon entering. they are professional and courteous, and offer exceptional pricing for products and service. I I cannot say enough good things about this company.
Charged $350 for a 15 minute swap out of a $30 capacitor. Did the work and then asked for payment without disclosing what the charge was beforehand. The technician was friendly, but really disappointed in what was charged versus the value. Will not be going back to this company unless they change th...
Mark T was extremely personable and made the painful thought of replacing our furnace & A/C unit almost enjoyable. Very easy to deal with, explained all our options, and left me with the knowledge that we had made the right decision with Clarke & Rush.
Robert arrived on time and efficiently made the toilet repairs that I had requested. His knowledge and work will end up saving us considerable expense in the future.
Everything was great, from the time the appointment was scheduled. The technician arrived timely and check out the heating unit and gave it the once over. Said the unit was in great condition.
Outstanding service from scheduling appointment, to the maintenance service performed. Professional, courteous, and knowledgeable staff. Glad I chose Clarke and Rush.
This is the best company! I had my A.C. done about 1 year ago and Bryant was the best and took his time to talk to me about every thing. So this week I got new windows. I was so happy when Bryan came and talked to me again. He came back with Tony the window and the was good also. I tell you I...
I m ALWAYS happy with Clarke & Rush, and their latest visit was no exception. Ray M. did an excellent job. I have three properties with C&R and they never disappoint.
May 09, 2017' I just had my Carrier Heat Pump and ducting installed by Clark and Rush. The 17 year old system, had posed some challenges to replace. There was some thinking outside of the box, by Tony and Tobiah, to be able to install the new system. I was very impresse...
Clarke & Rush always does great work. They keep my HVAC system running and go out of their way to make sure I get benefits that other companies might ignore.
I want to write what Superb services from Clarke and Rush. Starting the Frank the sales rep was easy to work with and informative. Present choice and allow you to come to a decision. Then there is Tony that measures and orders the window. Again, easy to work with and on time. Kept us informed a...
To prospective Clarke & Rush customers, I have been using Clarke & Rush for my HVAV equipment and service needs for over 30 years. I bought my first HVAC unit for my first home from them in 1987 and for my current home in 2015. My sales rep Aaron gave me a great deal on the most recent...
My heater stopped producing heat. I called Clarke & Rush and Zach came out on 12/21/2017. I was given a quote of 4658.00 with no guarantee that the system would function after this work was completed. It was recommended to me that I replace the entire system. In the quote I was quoted 696.00 for a g...
Excellent company with professional and experienced technicians. My technician, Zack H. always answers my questions with explanations in easy to understand language and he is very patient! I highly recommend this company to everyone. CLARKE & RUSH installed my heating & a/c unit 10 years ago and I...
Very disappointed with water heater repair experience. Wasted most of the day waiting for two separate techs who were admittedly untrained in diagnosing and fixing my problem. Had to go to another company for prompt, efficient repair.
Had my HVAC system replaced, by Clarke and Rush, eight years ago. Have had two time annual maintenance since then. The past 3 years, have had an ongoing issue with the heat, but very infrequent. This year, it finally became excessive to where the heat was on, but cold air blew. Sent e-mail to Cl...
He the best experience with these guys . Arthur was very efficient and quick. I needed things fixed before my family was due to visit . Paris is so clean . Normally when you have workers in your home or business they leave junk . Please call Clarke and rush for any heating and air issues .
I need a plumber to install a new kitchen sink faucet (that i bought at a store) and Clarke & Rush came out at no charge and explained what needed to be done, this was very important to me and i felt comfortable with the written proposal so i said let's do it... two hours later, everything was compl...