The rooms have ants all over and lizards. We paid for a superior room, the shower is just a handle that shares the same floor as the toilet. Our room is across a busy streeet and this hotel is isolated. Do not stay here. We are here another night and constantly itching our legs because we got bit by...
The sweetest staff, and the best service. Seaview to die for.
This place is a scam. I booked a "superior sea view villa" and ended up on the road side with traffic and a tiny bit of sea blue between trees. A complete rip off. They wanted to upgrade me by charging me 225% the amount for another place closer to the shore and yet little view over the sea. When I ...
Good and nice location but the food (for asian like me) is tasteless.
Horrible manager and front desk staff, we've been treated very poorly on our arrival, tired after hours of flight. I will never come back.
We went there for our honeymoon which is a once in a lifetime experience but was majorly spoilt because of our stay there. We were not provided with the room we had booked but a much smaller room which was actually terrible... There was power failure as soon as we reached and it was not resolved eve...
Average.. Good if you find a romantic place, but lack of transportation.
The staff was really friendly and helpful. The breakfast was so good but my room was a bit far from the lobby
Nice place to stay if you have own transport. Good Seaview from the restaurant and poolside.
Stay at Resort and not the Villa as you have to cross the Main road for those staying at the Villa.
Thb3000 for hotel deposit is ridiculous.
Place needs regular housekeeping as there are lots of dry leave...
This hotel has a lot of potential. If I was interested in investing in hotels, I would ask the owner her price. It's sited on the edge of a rock cliff face, with dramatic views of the ocean and the Karon beach. Close enough to Karon to reach it easily, it has enough space between it and the town to ...
Very good service when I was there with my fiancee. Staff are friendly and ready to our need. Will be there again soon.
Very VERY far from the beaches. It is constantly necessary to walk up the steps. The hotel has no access to the sea. Through the next - about 15-20 minutes on the road / slippery steps. It is better to take something closer to the coastline. The only plus is the view from the room.
Rudely behaving staff. No support for international customers.. food is pathetic...
Walked out pretty disappointed, views were incredible but the staff and service was absolutely terrible. Unorganised, understaffed and rude . Pick your game up secret cliff you charge good dollars we expect the service to match!!!
The sunset view is exquisite, the pool is of a great view too.
If you love bungalows, then this is your choice. But for the price of 500m there are several very decent hotels with a good pool (here they are small) and ideal rooms (here they are tired). Breakfast at 4-
The room was dirty when we got there, there was no hot water, the wifi still did not work, and the air conditioner had problems too.
We were moved to a room next door and of course there was no hot water and internet. They did not treat us as I expected and the service to our problems was inadequ...
It was such an amazing place to stay. Views from the room, restaurant and the pool were amazing. It was the best place I have stayed at and I will definitely be coming back. only thing that you have to be aware is that the place is located on steep hill/coast and you will have to walk lots of stairs...
+ Excellent breakfasts with fabulous views from the restaurant. Species pool. Beautiful grounds, the staff is friendly.
- the staff does not know Russian, many Chinese, the view from the room on the sea is only in some rooms, because the trees are blocked (they are not allowed to move), the rooms a...
Great view for sunset. Prices are high but not unreasonable given the setting. Best view of Karon Beach.
This hotel has come for the 2nd time. Not really disappointed If there is an opportunity to come to Phuket, choose to come back here again.
Spent 3 nights at this resort earlier this month and it was a great stay! We paid for an upgrade to the oceanfront cabana, which was worth the price. The beach views, calm ocean and ability to watch the sunset on our patio were highlights of the trip! The hotel restaurant was exceptional, not only b...
Fantastic hotel all about 5 stars .... wonderful and relaxing romantic I would always come back there ...
Awful maintenance, rooms are untidy with no maintenance..Too many insect in the room, very poor air condition , no recommended
The view is amazing from the restaurant and form the rooms as well. Food is nice and the service is also very nice. Enjoy your time here. The pool area is also very nice. We enjoyed every bit of our stay here. This is mid way patong and Karon! Karon is closer.
The only advantage is a peaceful location. Room services food is below avarage. Not value for money.
The resort is beautiful, comfortable and fit for families and the hosts and the service is excellent
I had really nice experience staying at this resort. Private, quiet, clean and beautiful view. Good value for money. Staff are very friendly, they also have free shuttle service to downtown Karon and Patong beach.
Stayed in 2017 and would return. Beautiful hotel in lovely leafy garden setting. Loved the common areas with the huge swing, comfortable seating and children s play room. The restaurant has fantastic views. Breakfast buffet was good. Be aware that it isn t walking distance to shops so you will need ...
Please don't be falled by the pictures on the website this hotel is worse than terrible. The rooms are dirty and inadequately equipped. The first room they put us in was over a main road and at the top of a hill. The wait for the free hotel transport could be up to half an hour. The room had a corne...
One of the best Place to stay in Phuket. A Bit costlier but youll love your stay. Specially in the villas that are above on a hill with great view of the ocean and swimming pool. Very nice rooms and bathrooms.
They definitely don't live up to my expectations, and my expectations aren't high.
Started with charging 80 baht for water when you can buy the same water for 7 baht in any store (its not the money, its principal).
The room wasn't clean. Spider webs everywhere, ants on the counters. I had to tell ...
Nice place, excellent restaurant, friendly and helpfull staff.... My 4th stay...
Get both garden view and sea view, the more rain, the more it is, 55, when low season will be a little shabby Waiting for a little improvement. Food should improve Both price and taste But erase the view of the million digits, share it together ... Brothers ..
The location is quiet and scenic with great views from the restaurant and some rooms. It is however suffering from complacency and lack of maintenance in some areas. Food at the restaurant was terrible.
Very disappointed by the behavior of the receptionists. No consideration and very bad reception. The restaurant looks very nice but just for a coke because the food is disgusting compared to all the other hotels in the area. There is a lot more fun and cheaper next door
This resort is on the hillside by the sea. Will see Karon Beach, Kata, the place where the room is not modern because it has been built for over 10 years. Guava food may not be as good as Thai people should.
The general location of the room is too bad, the scenery is good, book the sea view room below. . . .
This place is amazing. They have great staff with an amazing restaurant. The rooms are really clean with an outstanding view. I would totally recommend this place for anyone and would totally come back to this great place
The food are disgusting and the manager is ridiculous and chef. Spend 1400~1500 to eat frozen seafood?!??? Am I lost my mind?!?! I can use the same money to eat better food at the night market . What s the point of this unprofessional restaurant still open?????
The food is really not appetizing
3.5 stars is a big clean and no smell to the bathroom.
Good property with zero maintenance. You will get to see beautiful view from Ur room. But the rooms are untidy with no maintenance..There are huge number of lizards and cockroaches in the room due to which we had to change the room twice but still problem did not solve and somehow we had to manage i...
Old, unkempt, for breakfast on the main road "highway"
Not recommended!!!!!
Very good place, big and clean room, romantic, helpfully staff. More than my expectation with the low price. Will come again on next time. Some picture taken from my balcony room #135
Nice accommodation on a hill overlooking the sea. Divided resort into categories according to villa size. The divider is a local quite frequented road, it is possible to arrange transport to the accommodation from the reception using electric vehicles. Excellent breakfast with sea views on the terra...
It took us over 24 hours to get hangers to hang our clothes and ask for them 4 times. It has been a long time since cleaning was done properly in the bathroom. Dust abounds on the decor and it lacks light. Too bad. The park is well maintained. At the pool, very small, sunbeds for sunbathing are brok...
Beautiful, good view, okay room
Good breakfast
But meet Chinese people
The property does not have slippers in the room. No shower, no cotton bud. The entrance to the hotel is quite dangerous. Because on the curve Room access is not convenient for the elderly.
Book during low season, inexpensive, beautiful room, next to the sea, is a resort along the hill. There is a golf cart to transfer from your room to the lobby. Nice view pool
Very nice hotel and excellent service
We spent dreamed days there
The hotel is located in a hillside away from the hustle and bustle of Patong and Karon. The rooms have a nice view of the ocean, but as the hotel has no beach you are depending on transport to go a beach. The hotel has a free shuttle that goes to Karon and Patong. The pool is a bit small, and has no...
Enjoys a good sea view. But it's a tough walk along the steep path fro/to the reception desk and the restaurant. It seems Chinese groups like staying here. With a motorbike, the location is not a problem.
Super Hotel!
There were 2 of us and we got a free upgrade. Top service. I recommend.
Beautiful setting, and on arrival received an upgrade, which was a nice surprise. I did feel that the staff could have been more organised however: I wanted to do laundry, however had difficulty with the form. On calling reception for help, the staff member just kept referring to the safe in the roo...
The room was not what we expected and what we saw in the pictures.
The view from the room is good, but the bathroom doesn't have air suction. The air is not cold.
Accommodation, beautiful view, very natural, comfortable sleeping room, very clean, good service, both restaurant and accommodation. There will definitely be a new opportunity.
I was lucky to stay for 3 nights. Hotel offered an free upgrade as well. Awesome views everywhere. I was lucky to see such an amazing sunset from my balcony. Morning you will be lucky to have your breakfast looking at long stretch karon beach, even you can see the big buddha. Sparkling clean rooms w...
Resort and location are great. The rooms are well maintained and the view from the rooms is amazing. Bare in mind that the main road separates the upper part of the resort and the bottom part.. it is very dangerous to cross this main road so if you are in the upper part and need to go to the restaur...
awesome location. view is mesmerizing from cliff. it's in between patong and karon beach. Better have a two wheeler and enjoy as the market is not at walkable distance but they have transport facility for Patong market daily Morning 10 to 4 pm. Enjoy
the fish was dry. the food in general not good. cats were running around the place, including the tables, and no one even changed tableware.
The secret of Secret Cliff?hmm look at the pictures and let them speak for itself except of the humming toilet I can't let you'll smell.
Privacy! Take alot of newspapers and duct tape.
Phones don't work. You need to download an app to order stuff.
Bathroom smells. Shower drain blocks.
Menu is ex...
Somewhat older and due to the steep slope some rooms can only be reached by a fair march up / down. Breakfast is plentiful and the view is fantastic. Rooms are a bit noisy, fortunately we had no noisy neighbors.
Benefits:
1. Nice location between Karon and Patong. Despite the hotel is quite isolated, it takes 5-10 min to reach Karon or Patong on taxi or tuk-tuk. We never had any problem to reach the hotel from any place of the island.
2. Remarkable view from rooms and restaurant.
3. Stuff is polite and r...
Very rude staff and ridiculous rules. YOU ARE NOT ALLOWED TO HAVE VISITORS! My friends stay here and I m only allowed to visit in the lobby...
As the other people have said, the place needs maintenance and some TLC.
As for the food it is poor at the best. I am a Ceoliac and cannot eat gluten as i makes me very ill, so when we booked this hotel i emailed them and asked if the do a gluten free option, they mailed saying that they do gluten ...
I arrived in the evening with the rain, everything seemed different from the photos found on the site .. instead of the morning with the sun I am heartened .. nice view of the sea .. only on the side of the balcony but satisfying with beautiful sunsets .. . cozy, clean room, great Wi-Fi .. so true t...
The resort is private, cucok meow for family vacation or honeymoon
I m only giving this hotel 2 stars because the views from the pool are fantastic. But this hotel was not accommodating at all, was insanely over priced (700 baht for a cheese pizza!), and the location sucks. There is absolutely nothing within walking distance (not even anywhere to get water) so you ...
Pros: The views. Cons: Everything else. Old rooms, badly maintained. Moldy bathrooms. Dirty swimming pool. Lame breakfast. Xmas songs everywhere on a 90 seconds loop.
A hopeless hotel with lizards in the room. The food in the hotel is very expensive and the stuff is such that you can not eat. Prices like from space. Not only the service was not very nice, very few people spoke English. I do not recommend.