Beautiful setting, and on arrival received an upgr...

Beautiful setting, and on arrival received an upgrade, which was a nice surprise. I did feel that the staff could have been more organised however: I wanted to do laundry, however had difficulty with the form. On calling reception for help, the staff member just kept referring to the safe in the room. Restaurant was ok, I was staying on a day where there was a power cut, so can forgive the slow service. Checking out was chaotic, allow plenty of time if you have anywhere to be afterwards.