I run a billiard hall in queens New York. First of all, i am doing pretty good. One day, i got call from a gentleman and said that he works for advertising company called 411 local which i was told one of the best ad company. He asked me if i was interested to sign up. I told him i am not interested...
I had great expectations when I first started with this company. But after just the first few weeks I could see that this was just a scam. The sales person that called me promised several things. They said they would edit MY webpage (like add some pictures, change the style, etc. None of which w...
had very bad experience with them they where suppose to manage my online marketing and they didn't do nothing with my google account for 8 months no pictures, no log and the website wasn't finish 100% and when i canceled my services and bough my own domain from them and the content they blocked me s...
Don t deal with this company. They tried to say they owned my google listing after I went with another company and there still holding my google listing hostage. They keep calling and harassing me when I told them 10 times to stop calling me. They will steal you re google listing from you.
Pretty good company , I've tried various Seo Companies over the years and I can honestly say I've had my best visibility results online with 411 locals in 3 months than I've had in all the years I've been open.
Its crazy to see so many bad reviews. This company may not be able to understand well but they get your website and business listed up there. Highly recommended
Terrible... horrible customer service and sales pitch.. they do not listen or care about any concerns you have.. they just want your money.. listen to all the other 1 star comments on here.. hopefully you look through this before signing with them.
They don't do a good job compared to other seo companies and they harass you after you cancel.
Non stop tele-marketing calls at 4 a.m. In the morning even though I've asked them 3 times now to remove me from their call list.
Pretty good, friendly and successful service! I am nicely surprised to see my website on google first page :) Actually, I love this local search engine optimization services, provided by 411 Locals. :) :) :) Thumbs up for you IT warriors
may 05 2020
created duplicates. shut down my large account over 2 months without knowing why, took them 3 tries to have it reinstated, They reinstated wrong account. They call relentlessly asking for money to set up different locations. They change your company name they keep primary status. D...
Well done! Thank you for your service! My website is exactly where it should be - on google first search page! In the beginning, I was skeptical that you can ensure a local business owner with and cutting-edge online presence. Now, I know that you guys are doing a really good job!
Don't throw away your money on this company. My company was a client for 18 months. I called in to check on my listing after the first year and was told I wasn't a customer. It took 65 minutes on the phone to convince them I was a customer. They billed me $99 a month every 15th but I wasn't a custom...
You know the feeling when you just hit the jackpot! 411 Locals is my winning lottery ticket. But I didn t gamble when I chose my marketing agency. I did really deep research before I signed up with them.
My findings were like finding a piece of gold in a creek - those guys are an All Stars Google P...
This is definitely a company that I recommend and will continue to use in order to grow my business. They are very professional and truly do know how to provide the customer service that people are looking for. Before working with 411 Locals, I didn t have a website or any idea as to how SEO works. ...
411 locals did a amazing job on my website,the customers I get from them always brags on how good it looks,they've really only had my success at heart
Thank you all
Bobbie Smith
I own an aerial drone videography and photography company in Kalamazoo, MI. I have been with 411 Locals for well over a year. Having worked with other internet advertising agencies in the past with less than satisfactory results, I was a bit skeptical to try again. I can honestly tell you that this ...
Well I personally have had to deal with this company trying to get a customers domain released and the customer service is awful, hold times are terrible, something that takes 30 secs has taken two weeks and hrs of phone time from myself and GoDaddy to resolve the issue. How are they a Google partne...
I spoke with David Edwards on the phone to update our information on our account. He was extremely helpful when explaining to me about all the great services that 411 Locals offers. I hung up with him feeling very confident about working with their company.
I took over the account to manage for G...
Just perfect ! It was success for me working with 411 Locals. First, they impressed me with the results, they achieved with my new website. Second - the custom made marketing video was the one I needed. And last but bot least - the customer service is great.
411locals are truly the best! I told them in a email what I wanted and they exceeded my expectations. They took what I requested and made it 100% better. Thank you for your expertise in web design and marketing. I would refer you to any business owner that is looking for web design and marketing. Ye...
I opened my domain until 411 local offer to take over my website. 8 months later I didn t like the service and decided to end it. They closed my domain when I m the one who started it and can t access it anymore. They posed my business was permanent closed when its not true! Don t trust them. What s...
I have been working with 411 for 5 years now. I am satisfied with the website and the position I am on Google. Good Service for me
I had a few issues in the beginning with 411 Locals....but then Ericka, a supervisor or lead there...has been absolutely AMAZING FOR US! Her constant contact every month and patience with my company has well exceeded what I expected! Any and all issues I had were INSTANTLY corrected, or fixed on my...
We've been doing business with them for quite some time now. I like my website and I have calls. That's what I need, that's what I get. 5 stars for 411 Locals!
The team of workers will leave you practically homeless if you are depending on your small business.
They have been harassing me and my husband since we stopped doing business with them. They called and impersonated our current advertisers. When we tried to call back the number it was disconnecte...
I have been very pleased working with Kaline at 411 Locals on my web - site.
Kaline has been working hard on all my demands. Most of all I value his
input to make my web - site look professional and cut above the cloth.
Kaline is a professional at his job and knows it well. I feel very comforta...
Working with them hasn't always been easy, but now I see the results, so I am leaving them 5 stars
These guys are professional scammers. Very good communication and sticking well to their scripts.
I've only been with this company for about a month but so far they have been very accomodating and the set-up was convenient. They also seem to be very flexible to my needs.
I have a small Painting & Drywall Company called "Tradesman Painting & Decorating" so today I signed up with 411 LOCALS I have to say that I was impressed with what they were offering me and I thought the price was very fair.
I spoke with a man named Maxwell and thought he was being very genuine ...
I am trully happy with the results they delivered for me. After just few months of working they managed to position my website on google first page search results. This is what I wanted and this is what they promised and this is what they delivered to me! Fully happy with them
Thank you 411 locals. I will continue to tell people about you guys. Thanks again Rey for your hard work
K. Sistrunk
I'm surprised to see bad reviews on here, I have used 411 locals before In The past with awesome results and recently started using them again. They have been very responsive and professional. Thank you 411 locals for all that you have done for me.
One of the rudest telemarketing calls I've ever gotten. Rude enough for me to find them online on the other side of the country to leave a negative review.
If I could give them negative stars I would. Had a great SEO company I had who actually got me results. Could not get LeJune to stop calling me so I gave 411local a shot. 5 months later I get a call about my cooling keywords not being right??? Im an AC company its the end of june and you still have ...
Was on the phone for 40 minutes trying to cancel our listing. Once I FINALLY cancelled the lady was a total jerk!! They call our business all week long. No stop. Just ridiculous! Glad we are done with them.
This company is a bunch of hacks. They make up reviews and if you try to cancel they report you to google and get your site banned. They don't allow you to cancel, and they fight you at every turn. This is the worst company I have worked with in 8 years in business. AVOID THEM!!! RUN AWAY!!!! T...
In my experience with 411 Locals, the staff was very helpful and professional. They were very knowledgeable about what needed to be done and I am impressed with them.
They haven't done anything good for me. It's been over a year. I've tried to cancel many times. But they are persistent. I've been on hold for 10 minutes now. I JUST WANT TO CANCEL.
Your company is a joke and a scam. some person named Aaron calls repeatedly, using a local number, pretending to need our services, then starts with a stupid sales pitch.
None of my leads came through their answering service to me, that I was paying for.
The only thing 411 Locals did for me and my business was send us a Huge bill.
What f***in joking. Blows my mind on how ridiculous it is to get anything done. I'm gunna keep this pretty short, because I'm tired of wasting all my time with them(the company as a hole). (Brief info. not nearly all of it.) From just trying to get one thing changed on the website to have to listen...
This company has published photos that were not mine. They also published services that I do not provide. I have tried endlessly to get 411 local to correct these issues for nearly one year, since I first started using them .
They always say the same thing, we will correct it immediately but to th...
Warning! - this company is a big time scammer. If you have ever given them your bank account information, you must close your bank account immediately to avoid the fraudulent charges from them. They are persistently trying to post payment on your bank account without your authorization. After ...
As a business owner, I get a ton of SEO companies calling me to sell me on their service. I get it, they are just doing their job and I can't be mad at them for that. But this lady was by far rude. "I guess I will just call other reliable companies who are looking for business if you don't want to l...
I just cannot recommend 411 Locals enough. They are very knowledgeable with a lot of expertise in the field of SEO and WEB DESIGN. They managed to pin my website on the TOP of search engine results page! I am more than happy to have my website on the map too! This attracts a lot of clients to me. TH...
Please stay away. Company should not be in business. This company is a complete scam. I m a small Hvac company in Southern California. This company & home advisor will keep calling you non stop to sign up even after you tell them to stop calling you. It will drive you crazy. Stay away.... complete s...
They have called me 2 days in a row. I asked the first day for no more calls. We will see if they can accommodate my request after the second call. I don't like companies who harass people after being asked to stop.
It didn't happen at the beginning, but I am on 1st page now and I like getting leads. Also, my website looks good for the money I am paying. Will continue working with 411
They call us to offer a marketing package on 09/29/2017 and suppose the marketing person call for get all the detail, they never call, we wonder what happen with it, we call in 10/13 to cancel, they hurry to send us a link with really bad design that you can doing yourself. They send us a kind of ...
I have been with 411 locals since 2010, and just wanted to share how happy I am with their customer service I received. I continue to be one of the top rated companies on Google, and if I have any questions or ever want to update my information I always get very friendly, patient & extremely helpful...
I receive a call from this 411 local company about advertising 5 years a go and I start the plan with them The last two years I ve been having so much problem with every 4 months my website it s down and I don t know about it my customer called me they couldn t find me
I called 411 locals so many ...
I was very busy with my CEO that I had before 411locals
A gentleman called from there several time and he insisted until I said yes and he promes that I was going to be twice busier,
Unfortunately 3 months went by and nothing happened I called several times trying to contact the person that had pr...
I talked to Miles McCoy, Senior Account Manager, and my experience talking with was... i was very reluctant to sign back up with 411 Locals, but after talking with miles and recieving numerous follow up phone call of assurance, I decided to give 411 Locals a second try... thank you Miles for getting...
Been working with them for a while. Good quality for the price.
If there was a zero star that is what I would choose. I've tried over and over for mounts to contact Donavan. And he will not return my calls or emails. I would stay away from this company they take your money build you some generic page that has all kind of advertisement for other companies. Unpr...
Jack Mason Did an excellent job at resolving an issue I had with my Internet advertising.
411 locals is a complete scam. They pride their business on that $1 start up. DON'T TRUST THEM. They lied to us. They will tell you one thing and do another. Jessica just spoke with me about cancellation. After extensive conversation . they are lying and telling us we have a 60 day past due balance ...
This company cold called me even though my number is listed on the do not call registry.
They deserve 0 stars. Worthless company, sketchy tactics. We cancelled service 4 months ago and they call all the time trying to give a sales pitch. They call from different fake numbers every time. If you need help call Townsquare Media they keep us at the top of page 1 and are more professional th...
same thing happened to me a person with an indian accent talked to me about advertising and i refused after few seconds I received a text from 411 local telling me that I agreed to be charged me 49.99 non refundable set up fee etc... so be careful this company is a scam
I just got off of the phone Tammy at 411 locals is incredibly patient and helpful. I am not very computer savvy and she walked me through for about 45 minutes,I can't thank her enough for her patients and understanding !!!! Then .....I had to call back and I talked to Michelle for about 30 minutes ...
Calls in the middle of the night after i requested being taken off their call list.
Wish leads were more than a name and phone number, could be filled with useful info about what they want, address, when job is wanted done etc. That way I'm not calling just a name but a job as well
411 Locals contacted me in October and made everything seem peachy on the phone. They talked about not having contracts and having the ability to cancel the account without any obligations within the first 30 days of service. I signed up. Within 3 weeks, I noticed that the response time when cont...
I just had a wonderful conversation with Richard Brown in Customer Service and he was so helpful and saved me more money, too....I am satisfied and happy with the services provided by
411 and look forward to future new contacts being made through their efforts....thank you Linda G Lundy
DO NOT GIVE THEM ACCESS TO YOUR BUSINESS GOOGLE ACCOUNT THEY WILL TAKE IT FROM YOU AND ONLY IF YOU PAY 299DLS YOU WILL GET IT BACK THIS IS A SCAM THE GOOGLE LISTING SHOULD BE FREE ! AND THEY CHARGE YOU OVER 100DLS A MONTH AND WILL NOT HELP YOU OUT WITH ONE THING FROM YOUR WEBSITE! SO DO NOT DO BUSIN...
I have only positive praise for Kharran Beacham at 411 Locals. I had some questions after using 411 Locals for a few years. He returned my phone call promptly and went the extra mile. He gave me insight with great clarity into understanding how I could effectively market and enhance my business an...
This company is a total scam, a got a call they offer me a website and marketing from 200$ per month web was done quick but not what I wanted I called so many times to see if they can change few things but that didn't happen they put the domain name of my company to some else not sure who? please be...
For many years I've believed that my business doesn't need any advertising. I thought that I can find enough jobs with the word of mouth, but each month I got less and less customers. My business had no online presence, which, as I found out is crucial in the 21st century. Then I was contacted by a ...
Jack Mason help me with my web site he is a true professional.
Thank you so much.
They did more harm than good. You sign up and immediately get spam calls from people claiming to be from there, trying to squeeze $ out of you and tying up your phones. You talk to like 20 different people and no one does what you ask them. Then they harass you for trying to cancel, make promises th...
You guys cold -called my Work then hung up on me when I tried to understand what you needed. It was so rude!
this company is the worst, they promised me to increase my business and sales, but all they did is took my money for months without any results, i don't recommend this company, do not be fooled,no starts for this company
Miles McCoy was very helpful and understanding to my situation. I was with 411 before and felt as if it were not going to be worth the price so I dropped it but now having Miles on my team I really think this time it will be worth it.
The Goggle 411 Locals has done wonders for my company Mitchell Maids Cleaning Service. I recommend 411 Locals to any business looking to be noticed with Internet Advertising. "This Is The Place 411 Locals". The Customer Service at the Support Team is always friendly and helpful. Always, trying to so...
Great Optimization Service. I have been using this service with great success and will continue to use this service. I highly recommend the optimization services.
If it wasn't for Fernando, I wouldn't still be with 411 Locals. He has been so kind, patient, understanding and helpful.
411 Locals was my first experience with marketing my company they sold me on a answering service but i found out there is no one answering until 8:00 NV time and I am in SC. then when i asked to cancel it i argued with the lady and she basically refuse. then she asked me to spend another 100.00 or s...
Staff enthusiastic and helpful. I am moving on and don t need their marketing service. A great stepping stone for the beginners or new entrepreneur.
For the last four years I have worked with this company, each month they received their payment without any delays and we got a return for our investment which made us ignore their erroneous work method that includes publish company on fake locations in every city & publish falls reviews for each lo...
This is the 4th company I've had build and maintain my business web page. 411 Locals have exceeded the other web master sites with their customer service and helpfulness in optimizing a business web site. I am impressed with their follow up and attention to my site where others, once they got their ...
This company has called me frequently and I finally asked to be put on the Do Not Call list. To do this, I asked to be transferred to a manager (her name was Serena) so I can assure to get on that list. She asked me if she could ask a few more questions and instead, I requested Can you put me on ...
If they can, they will probably delete this review but I'll leave it anyway. This company is no more than a money sink with no results. Their support call center is nothing more than sales people and they have no desire to help you, but instead want to sell you additional "services." They promise...
Calling me pretending they are customers interesting in my services and then they start offering you advertising. When I said I am not interested, they just cut me off and hung up. Unprofessional. Don't waste your time with this company.
I have worked with SEO companies in the past & honestly i never really understood the whole process! With that being said I was ready to just give up. Than i spoke to a gentleman. His name was Rey there at 411 locals. He took the time to break down and explain the whole process to me step by step. &...
I have been with 411 locals for over 3 years came across on my credit card was expired to need to pay the bill they emailed me several times I got back with them to try to take care of the balance the manager Jeff was beyond rude didn't seem like he wanted to keep me as a as a customer for any reaso...
Spare yourself the trouble. All they do is set up your google listing and then tell you you're on "the first page of google" but that's not why I'm even writing this. I just tried to cancel and after I was bounced around to 3 different departments they made me talk to a "senior account rep" who tr...
We have advertised with 411 locals for over a year and an half. Customer Service only care about collecting their pound a flesh a month. Our webpage has been down for over 3 weeks and if I hadn't called it would still be down and all they said was opps sorry our technician didn't keep up with it.