411 Locals contacted me in October and made everyt...

411 Locals contacted me in October and made everything seem peachy on the phone. They talked about not having contracts and having the ability to cancel the account without any obligations within the first 30 days of service. I signed up. Within 3 weeks, I noticed that the response time when contacting a service representative, developer, etc.. was very slow and the quality of the website promised was below average at best. I've seen better websites and videos on free service websites. They seem to create completely fabricated testimonials on your website as well. They promised that the web site optimization really kicks in after 90 days. However, I decided to call and cancel within the first 30 days. A month later, my credit card was charged again. They also attempted to collect a fee a month after that. I disputed the charge with my credit card company and all of their recorded calls that had to do with me canceling in November mysteriously disappeared. They only produced copies of e-mails and texts stating that I did want the service (when I initially signed up). I lost the dispute with the credit card company because I could not produce anything proving I had called to cancel in November!! It is now May and I am still getting e-mails from 411 Locals asking me to either pay a ridiculous balance from back in December and threatening to send me to collections if I don't. I received calls from one agent back in February when I was disputing promising to cancel my contract if I just paid the November charge and canceled the dispute with my card company because makes their company "look bad." What makes your company look bad is luring customers with great promises of great looking websites and leads for your business. Throughout this entire ordeal the shabby website has been and I have YET TO RECEIVE ONE SINGLE CALL from any potential customers. How's that for website optimization? If you are considering becoming a customer, please read this and DON'T DO IT!