wow topkapı palace hotel Review

The swandor hotel is excellent the lunch ect i love the arrangement of the room the animators at the top especially Daniel and Emir 5 stars from everywhere

I stayed with my wife and 3 years old daughter on 3-10 August. No social distance! We came back with the flu during our stay. Most of the guests are coughing and have runny nose. Guest relations are uninterested, Ms. rem, who works in guest relations regarding a serious problem we are experiencing, did not pay attention to return. We conveyed this situation to his manager, Mustafa, and he said that I will give you information about the problem you are experiencing as well as the fact that Ms. rem did not return to you. By the way, I would know if they had called because we sat in the room for the last 3 days and waited. It is not possible to understand how they gave a safe hotel certificate to this hotel, which is more crowded than the public beach and does not comply with social distance.

just got back from a weeks holiday at swandor topkapi palace. Wow the hotel is amazing beautiful and clean. Every single staff member was incredible made my family feel welcomed would definitely stay again and recommend.

We spent our long weekend in your hotel between 18.09 and 21.09. The hotel was nice as a location. Food, beverage quality and options were good and sufficient. Only Covid-19 measures were not enough. Foreign guests More

Everything is very cool! I really liked
Fedor, Russia (Tula)

Generally speaking to the Russians, it is a nice business with a fun

holiday was very good, oranisation very good, every evening different party, ibrahim and daniel are very good animators very informal and nice!

Swandor Topkap is the best hotel in Lara. I have stayed with my friend for a week and honestly I am so happy we found this place.
We felt special from the beginning to the end. Room was nice. U can eat&drink 24/7 and turkish tea is so yummy.
And OMG the animation team, especially Zuliaha, has been Amazing, the program which they made for us, I will never forget about that night programs, and yeah during the day there are a lot of activities as well!

Definitely will back there and will recomend this peace of heaven in Antalya Lara to everyone!! :)

I definitely recommend it to everyone. Now is our 5th day at the hotel, the hotel staff are fine and they are making extraordinary efforts. Food is great, quail, lamb, veal ... etc, red meat and all kinds of food types, desserts are on the menu. Drinks are of good quality. Animation parties, competitions and activities are fine, including sports. Other hotels do not have this right now. Thanks animator ibrahim and dj work who made our holiday enjoyable. Corona measures are fine, almost every step has disinfectant. Whether or not to comply is up to you.

I had to think about whether I would give this hotel 4 or 5 stars, in the end it will be 5 because so many points in this hotel surprised me positively. I have been vacationing in the Turkish Mediterranean region for 23 years and I saw some of them for the first time at this hotel. Since a text would be too long and confusing, I list the good and bad points.

What was bad:
-The shower on the beach is not particularly hygienic because everyone has to turn on the tap so that water flows -> ruthless because of Covid-19
-The night life and animation is not great, the bands are bad and the animation show is not entertaining. Plus there weren't even beach parties (which many hotels have)
-The food was delicious but always cold. No matter what time and in which restaurant it was always cold. Once I even saw another guest warm his plate with food on it in the microwave.
-I didn't have good information at check-in. We were literally only checked in and sent away. Nobody told us about eating a la carte (we only found out later ourselves) and we were not told that the Covid 19 test can be carried out in the hotel. In addition, we had to look for and find our room ourselves, we were not shown and it is not a huge building where you can find the room quickly, but many distributed blocks.
-There were way too many (especially inconsiderate) Russians in the hotel. Most of them behaved like the Germans on the Ballermann.
-A small part of the staff could hardly speak Turkish, which surprised me very much.
-Left and right of the beach is walled up, so you cannot run / jog along the beach

What was good:
-There were disinfectant dispensers every 50 meters

-The lifeguard on the beach takes your job dead seriously and keeps his eyes open all the time and runs immediately if something strikes him as strange
-There is 24/7 security on the beach
-You can get masks for free everywhere
-The COVID-19 test can also be carried out in the hotel
-The chips in the Derya Restaurant were delicious on their own, but they were only available once. Please bring out more often.
-There are very many lying on the beach and on the jetty
-The minibar in the room is well stocked with chips and pretzel sticks
-You can change the towels from 9 a.m. to 6 p.m., which I was personally very happy about and there is a station on the beach and one at the pool
-You have very good WiFi everywhere, even on the beach
-There are two jetties on the sea, one is very long and public and the other is private to rent
-You are always served in the restaurants, very good Covid measure
-The best comes at the end: There is an extra house for guests whose return flight is late in the evening. That means you can reserve a cabin there after checking out and stay in the hotel for the whole day. The house has showers, toilets, sofas and TVs. This is what I liked best and I had never experienced such service in any hotel before.

In short, I am very satisfied with this hotel and I could even imagine coming back if there were fewer Russians and the food was warm, it would of course be even better.

The aircon in the rooms was busted and the doors didn't shut properly

We went to two adults and two children in June. We stayed for 7 nights. When we first entered the hotel, we were greeted by the reception, the family room was very nice, the bed was very clean, the bed was very comfortable, the bedding was clean. there is a drink on every satin place, you will never stay there until the morning, you will be eating until morning, activities and activities every day, different activities in different places of the grass, you will never get bored Denizo sweat clean pool is clean and well maintained, we are so pleased that we had a holiday that we will never forget, we will have a plan to leave this year. . I recommend those who want to go and those who think they are going to go.

I think the hotel is very nice and amusing especially the staff are very nice Mensah for example from the entertainment team helped us a lot

We went to the topkapi palace and it was cool and amazing
And it is 5 stars

Rubbish since under new ownership. Stayed 3 yrs ago and was awesome. Don't recommend

Gurkan and Sena from Guest Relations made our stay an awesome experience. We were treated like kings and have had an amazing holiday! Would highly recommend!

I really liked everything, food, territory, cleaning, bars and pools, everything is top notch. The staff is wonderful, they answer all questions, at our request they were offered a family room, Ali always wondered if everything was fine and what kind of help was needed, wonderful people work in the hotel. We will advise you to friends and acquaintances.

We come from Switzerland and stay here for a week.
What i liked is the food the staff and the hotel
Especially Emir

We liked it very much in general. The hotel is clean and hygienic. The rooms are comfortable. Foods are good. interest relevance spectacular. And especially Ibrahim and Olcay are incredible people. You need to meet these animators. They are very entertaining.
10

Very nice hotel, perfect for families with children, service people very nice and accommodating (special Irem in the main restaurant), nice modern and clean rooms, wonderful beach, everything well organized.

Minus points go to animation team for both adults and children. In the evening there is a children's disco and a children's cinema and that's it. For adults darts and water sports. There is a lot of room for improvement here.

There was also an incident on the show that night that caused a lot of excitement among guests. On the day of the Eid-Mubarak (Muslim holiday) the dancers decided to sew 30 cm crosses onto the costumes. The week before, at the same show, these crosses were NOT on the same costumes. This would be taken as pure provocation by the guests and many have left the show. Dancers have thus done great financial damage to the hotel, because many of these guests will no longer choose the hotel. Let alone to speak of the fact that the disappointed guests took pictures of it and this is now also viral in social media. In the end ... these Muslim guests, pay the wages of these dancers at the end of the day so that they have something to eat and live with! Much more gratitude and, above all, RESPECT should be shown. You could call this a scandal. Simply disrespectful!

My 3rd day at the hotel and everything is very nice, a full family hotel child friendly, the sea is gorgeous in the morning, the pools are clean and nice, the rooms are cleaned every day The staff are very diligent thank you all to my name, the food is not bad, the animation team is a huge 100 points , would I stay again at the hotel evt ...

Very beautiful place, the area is just huge. Tasty food. Rooms are cozy. It was warm in the end of October.

We are very pleased to be hosted at the Swandor Topkap Palace hotel, where we are still staying. We wanted to write this comment because we prefer it based on the comments. It can be preferred with peace of mind. They are very interested, from the bars to the restaurants to the reception. We would like to thank Volkan especially from the dynasty restaurant, which is ala carte restaurant. The ala carte dinner we bought in the concept of honeymoon offered us a great dinner with its professionalism. Thank you very much my wife and I.

Everything was excellent especially in the pandemic process, clean meals, staff were great. Because it is a very large facility, it can be preferred in this process because there is no crowded place in everybody.

Our holiday we stayed for 3 nights was super. We only had minor problems with the room. Our room-related problems;
- The flow of water from the shower is low
- The mattress is very soft and makes noises
- The air conditioner works loudly.

Despite this, the price performance is very good, the food is delicious, the alcoholic drinks are great and the staff is very caring.

Thank you Swandor.

I read the comments below. Some think they bought the hotel they are on vacation. All the staff are very friendly, the rooms are clean, the food is delicious, everything is arranged in accordance with the pandemic, but our human warning does not comply. If the distance between the lounges is very suitable, of course, if someone does not come in and I am still in the hotel, it is fine.

I liked the hotel very much, the service at the paid pier was fine and nice, the oriental party and entertainment were great. DJ work writer played beautiful music. Animator ibrahim helped us in every way. I chose the hotel for entertainment. And I am satisfied.

We came to your hotel from the Netherlands, we were newly married and we were very worried due to the pandemic process, but we had a very comfortable and clean holiday in your hotel with COVID-19 measures. Your meals were good, we were satisfied with the cleaning of the room. The staff was always attentive and helpful, the drinks and bars were great. Ms. Zeliha helped us a lot on the hotel trip. Many thanks to him and everyone working in the guest relations department.

Everything is perfect but there is not a single thing negative. I would also like to thank Ms. Zeliha, she was very kind and hospitable.

The hotel does not correspond to its price ... The beach is clogged with empty bottles, cakes ... have never seen sifting or cleaning the sand. They lived in the building, in which the rooms had already been renovated, but the bathroom in them was simply terribly small, it was difficult to even rinse the child in the shower, the door lock in the toilet was broken, the hood did not work either. During the stay in the room a concediter broke. Cleaned every day, if it could be called cleaning, under the bed is better not to look! The lifts in the buildings are horrible, broken every day, the smell of them is unbearable, once almost barred the child door. Monotonous food, lunch and dinner are almost identical. The staff is very small ... you can not hope that the waiter will bring you coffee or drinks, they barely have time to clean the tables. The bars have the same story. Animators are almost not observed. There is a bulletin board on which you need to self-assess the events of the day. At the concerts it's unrealistic to get through the crowd. In general, a lot of people have seen the first time.

I came for the first time, and I was very pleased. The food is excellent :) to all working people, thanks to the animation Emir and Daniel Bey thank you very much. The amenities are great. Would definately recommend

Best holiday I have ever been on. Can not fault anything with this hotel, food is amazing, amazing room and maids. We booked for the private pier on our anniversary and this was one of the best experiences with table service and snacks all day. Entertainment team is fabulous always happy and cheerful, never failed to make us laugh - they made our holiday 10/10. Especially ibrahim, beco, ojay, serkan, Madame Z.

Had a rest in Swandor Topkapi Palace 5 * with comfort. Good food, funny animation, good management. Special thanks to the animation team, in particular, Daniel, Ibrahim, Meir, Maxim, Olesa.

I went first, I fell in love, I miss the perfect place in a word

I recommend it to everyone with its friendly and well-intentioned staff that appeals to the immaculate sparkling family environment and makes you feel at home.

Yes, recomodation at all. Resort is great and animation is wow ! ! ! Childrens have deluxe area for great time at all.

Extraordinarily beautiful. We lacked nothing. Staff very helpful. Sandy beach, very close, very good food, shows every evening. Ice cream and cocktails at your discretion.

We are very satisfied with the hotel staff and cleanliness. Covid
A quality hotel with precautions taken.
From guest relations, jade hn and safinaz hn very
Thank you. It would be better if there was a mosque in the general area

An excellent hotel for families with children. Very nice games and entertainment areas for the kids. Very well maintained beach, clean beach.

Maybe I could not keep my wife alive in the palaces ..! But I was able to take a vacation in the palaces ..! Aside from the joke, the splendor that started at the entrance is reflected almost everywhere.

- The welcome and attention and relevance were very good. The staff is both relevant and friendly. The thing that caught my attention was the predominance of the Uzbek or Turkmen staff. Of course, this situation did not affect the service quality negatively.

- Block locations; While booking the place, the distance from the sea was mentioned in the comments, in this case, it created question marks in my mind. I immediately called the hotel and asked them about this situation. The answer I got was very satisfying. This is an almost gigantic hotel, so some locations may be far away from people. Especially for older people. We stayed in the 5th block, which is the closest to the sea, but just because of my curiosity, I went to the 1st blog to see the distance from the 1st block to the sea, there is not as much distance as it is exaggerated.

- room and room cleaning; The room we stayed in was large enough and could be considered without a problem. If it weren't for the creaking single bed, I did not convey this to the reception. It wasn't much of a problem, but I couldn't do it without writing. The food in the fridge in the room was renewed free of charge daily and this situation pleased my daughter the most. The cleaning staff were also extremely friendly and relevant. I would also like to thank the 5th block 4th floor employees.

- Pool and Water Slides; There was no problem with the cleanliness of the pools. I just felt that the inflatable rings on the water slides were a little lacking compared to the number of guests, and the staff here was also interested and interested.

-Sea and beach; While the sea has the classical Mediterranean characteristics, I saw that the beach was carefully cleaned regularly and almost every two days the sun loungers were cleaned in the evening. And I also saw that the most beautiful sea rest areas in the region are here. There were enough showers, even sun loungers on the grass, so we spent our time here on the sea side.

- Meals and halls; My God...! This was the part that interested me more. It's the classic buffet, the place where the nutritional craze is. The main dining room is great, air conditioning is available. It consists of two parts, the grill and the normal food part, I would like to summarize the remnants of the food, more precisely some of the ones that appeal to me



Fruit services were also nice, varied varieties such as melon, watermelon, fix banana, etc. and they were of high quality.



And ice slush was also available at both beach and poolside bars, which was one of my favorites.

Bar and Alcohol; Although it is the part that concerns most people, it did not appeal to me because I did not drink much alcohol, but there are really good quality alcohol and bartenders who know the job. They have bars open until 2 a.m.

Animation; With Xone and its disco, you really feel yourself in a different environment. Xone stands out with its ambience and quality. We came across Burak YETER, one of the famous DJs and it was great. There was also live music almost every night. And it was eye-catching at the events in the amphitheater. There is an animation team, but they did not manage to impress me or my child. I thought they could have been better. Pool games and activities did not satisfy. They covered this up with other activities.

Cons; When we first entered in our previous hotels, it drew my attention that the services sent to our room for the welcome such as fruit plate, wine and snacks were not received. A big minus is no, but one feels good. Insufficient number of water slides inflatable rings.

Hello everything was great thank you to ibrahim mustafa emir daniel fahrettin our rooms were always top thanks to neslihan coming from germany in any case again

Thank you very much for your stay at Swandor Top Kapi Palace Hotel! The rest went well. Very welcoming and polite staff. Rooms are cleaned at the highest level, even in Rixos hotels they don't clean like that, special More

When we were there two years ago we were particularly impressed by the food the staff were courteous and nice we were there in the winter season because there was unfortunately no animation or shows despite everything it was wonderfully worth it from the price-performance ratio if you calculated what A day in Germany costs with accommodation and board etc. That was luxury in Antalya even in the winter season without entertainment. I would come back

The hotel is really fantastic. It lives for 24 hours and serves food for 24 hours.

My stay was very good just a tip in front of the hotel door a taxi driver a big rascal mug anyone looking to get around.
For a race of 100 TLR he takes 400.
Beware when walking 50 meters away you can call a cheaper taxi cab.
Otherwise a bus stop right in front of the hotel takes you back to where you want to go.

We leave the hotel, where I came for honeymoon, everything except the food. A spacious hotel that can be preferred for families. We enjoyed animation very much. brahim and DJ Eser are very good friends. I recommend you to know. It is preferred for a comfortable and good holiday.

Everything was superb. Large and beautiful rooms, renovated. Good food, fun, everything you want for a successful vacation. Now it depends on the taste and the demands of each one. I recommend with great pleasure

Top hotel especially the renovated parts .. it eats very well

Hello there

Although I was hesitant to go on vacation at the Swandor Topkap Palace, which I was satisfied with last year, I preferred this year as well

First of all, I would like to state that it is a clean, reliable price and a quality hotel.

The hotel is renewing itself every year after being taken from the wow group in 2018 and trying to correct the deficiencies by considering the comments here, I noticed this in my vacation this year.

Because of the Pandemic this year, everyone has hesitations about whether to go on vacation or not, as a result, hotels are crowded places, but it seems that people do not pay much attention to how many measures are taken as a hotel

Compared to last year, the variety of food has been reduced (due to the stewed dishes pandemic), but the quality of the food has increased
All kinds of food are available, no problem, even last year there were dishes that were not on the menu this year.

Last year, the 1.85 part of the pool length was removed and the whole pool was reduced to 1.40 iron stairs were removed and direct stairs were made to the pools.

The aqua park is beautiful and fun, ideal for both adults and children.I can say that the pool around the aqua park is more simple and beautiful, covered with soil.
It is a problem that the child is not assigned to the Aqua park, it is closed during lunch breaks and children are colliding with the slides from the opposite side, so urgent action must be taken !!!

The staff's interest and relevance is very good, especially the animation team, the waiters in the bars are working heartily, thanks to all of them, there are new staff in every hotel, but I think that there may be minor problems, but I think it is necessary to be understanding and new staff can be trained on establishing dialogue or eye contact with each customer. especially in the dining hall

Its pier in the sea is very long, estimated at 100 meters and it has been extended and restored this year.

I have never entered the sea, it is stony and deepening suddenly and after a very salty aegean I will prefer the Mediterranean Sea, it is completely personal.

DISCO animations kids entertainment live music very good i can say swandor really knows how to entertain

Rooms were renewed in 2019 and very spacious and spacious
The architecture of the hotel is very nice, the pool view, the viewing terrace, the walking areas are very nice

It is one of the rare hotels in terms of price and quality.
Have a good holiday already

We had a good rest, the staff is kind, the bartender Mustafa is the only normal bartender, the territory of the hotel is large, so if you live in 1 building, you will have to go almost a kilometer to the coast

3rd time to wow topkapi antalya,and enjoyed it even better than the times before.

We were very pleased with the hotel ... comments made a lot of criticism, but I was very satisfied with the staff, especially merve my wife was very interested in the restaurant with us also my restaurant chief Serkan thank you very much tsk ... Yes the Russians in the hotel but this year does not change antalya hotels rus there is nothing to do ... also cleans our room ay e long lady very tsk thank you very much for the first time I came to your health, although happy we left .. also in our room as a family duplex ti I think it is a very good room ... every evening entertainment entertainment every night music I think iyidi .. tsk s I hope to see you again next year

We haven't even gone out since we got to the hotel. Social facilities are highly adequate. Every day we have at least one activity:) We especially thank Emir and Daniel from animation team.

A very nice hotel I think the employees would come back again thank you to all the employees who are very interested in the dishes concerned

Very nice Hotel , clean , good atmosphere , highly recommended

I really like the service at your level and very clean. 10s.

Fair so this hotel geldik.bence hotel word remains less when you enter yourself in a world where I felt like another bi staff always excellent food Clean Pool also hungry for night guests to think up to 3 hungry restaurant thought I went (not sure of the hour) Short in the massage room There is a girl in the bali bi really gives the right to her job I think in this hotel honeymoon hope to see you again ....

Good rest, save on drinks and food, animation for 3. Huge territory, there is where to go and spend time

The service is excellent, the employees are of good quality and friendly. Rooms and overall cleanliness very very good. Even the beach sinks are clean at any moment. The number of employees provides so much comfort .. all inclusive is really all inclusive !!!

bad food wild cats are eating on the tables in the evening

I leave the hotel I went with my family without the slightest problem. See you next year with everyone. I hope the same team can find you again ...

I really liked the animators, every 10 days I played dartz with Ibrahim ......... Ibrahim the best

A modern hotel, a large well-groomed area, excellent evening entertainment, a beautiful beach, a varied menu.

very nice place but food quality is medium....service is great

We stayed in many hotels on land but for the first time we preferred a hotel for the second time. This year we came to Swandor hotel for the second time. The hotel is very clean, the food is very nice, the staff is very relevant and have put something more on this year.

You come to a 5-star hotel, I am operated on neck hernia, I call the hotel service and request an orthopedic pillow; The answer is that we have a uniform pillow. Even when I ask for orthopedic pillows in 4 star hotel, they send to the room immediately. We also rented a family room and my daughter had to sleep in front of the toilet door.

Great hotel, great staff, great food. Would definatly come back! Thx becooo

As a guest of the hotel for about 12 years, this time our holiday was perfect every night, improving itself renewing perfect place both guest relations both reception and reception were very friendly restaurant and alacart staff incredibly fast and friendly cay is enough to say just about how fast they bring before the process shows how much loved ones there was more staff and a slower business, and when the swandor changed everything everyone wanted children, adults wanted everything available when you leave your child behind your eyes not everything you wish is set up in the evening children will have fun activating and animation is very entertaining and various artists and groups do live music every evening thank you for everything swandor topkap love to see you next year ...

The hotel is definitely the right address for your holiday in Swandor. The rooms are comfortable, the beds are comfortable and the views are beautiful. The staff were friendly and also lack food shortages here at other hotels.