We were very pleased with the hotel. Everything was number ten.First day of my stay was the first place among the 15 hotels. As a meal, a large variety and delicious baklava group of antepe stone take out. The rooms More
Rest went with a bang! We are satisfied with absolutely everything, quickly settled in, which was very pleasant, very clean everywhere, the kitchen is very diverse, the hotel animation also pleased, especially the Mensa animator from Africa is very cheerful, we want to return to this hotel next year))
Nice hotel with good grounds, different pools, restaurants, entertainment. We rested with children, before lunch the sea is gorgeous, after lunch, waves and wind often rise.
They liked the water slides, not that ah, but the children had enough. Children's animators Anya and Julia are awesome, Anya is just some kind of energychaser))
They didn't go to restaurants much, they took fruit for snacks for the children, because they did not want to eat anything except pasta and fries. The juices are so-so, but the children drank, the cherry is really horrible what a vigorous one.
Closer to the beach, in the tent, you can taste tortillas, dumplings, ayran, or, on the contrary, eat fast food, but there are somehow not very hamburgers, salads are normal.
Liked the beer with cola and nuts.
We went to the Kremlin, the main restaurant is stuffy, but the choice of dishes is different, for a change - I advise.
The children were a little upset that the amusement park and the game room were for money, but they survived.
The hamam did not make much of an impression, it is good that there is also a regular sauna. There is also a jacuzzi and a warm indoor pool. Near the gym. This is all inclusive, massages and all sorts of procedures - for money.
The staff are nice, some are freezing, but overall a very good experience.
The rooms are a bit old, but it didn't hurt to breathe. The Internet is everywhere, even at the pier. Speed 1mb / s up / down.
Green tangerines turned out to be very tasty, we also had nectarines, apples, pears, bananas, pomegranates, grapes, kiwi.
normal hotel.
of the pros:
+ friendly service, + varied food (duck, turkey, lamb, beef, fish),
+ clean rooms,
+ sufficient number of sun loungers,
+ - delicious ice cream in a pastry shop
+2 large playgrounds (on the beach and in the miniclub)
of the cons:
- there are a couple of places in the sea where pins stick out - apparently, they strengthened the coast, pieces of slabs were washed away, and the fittings continue to "please" the rest
- my husband was not congratulated on his birthday, apparently, such a concept of the hotel.
- children's mini-disco is often very boring, even for children. although it would seem that by the end of the season the program should have already been so worked out, but not here.
- all sweets in the confectionery are no different from those of the restaurant. there were more expectations.
further will be))
We had a great stay, I recommend this hotel to everyone
Great hotel and resort. It is nice and big, clean big pools, sliders. Enough sunbeds at the pool and beach. Clean big sandy beach and pier with nice view over sea. Food and service in restaurants is excellent. I would recommend this hotel especially family with the kids.
Best hotel I've been in! The facilities are just amazing, the food is perfect always fresh, and the staff are the most polite and helpful people ever, especially Bursa & Vedat from the restaurant (metin sef)!
I highly recommend this hotel, and I'll come back next time in Turkey for sure!!!
Hotel overcrowded, food the same every day, crowds on the beach and by the pool, you have to book a deck chair early in the morning. Really too little for such a great price. Only praise for the cleanliness. Never again this hotel.
We were guests of the hotel from 09.10 for 7 days. A long-awaited vacation, given the circumstances this year. The hotel is wonderful in every way, every year we are on vacation in Turkey in various resorts and hotels, but here I would come back again!
My only remark is to the room where we were accommodated. Opposite us was the neighboring hotel - Kremlin Palace and more precisely the back entrance, where they charged the hotel and a ventilation pipe, which worked constantly and was quite noisy.
Very good hotel after renovation. New rooms with conveniences. Small pebble beach.
Not far from the airport. The territory is green, compact, well-groomed. Awesome eclairs in the cafeteria between the 1st building and the building closer to the road. For some reason they are not in the main restaurant!
I would like to highlight children's animation, which works from 9 to 24 hours without a break !!!!!
You leave your children on record, like in kindergarten. Here they can have breakfast, lunch, dinner. Very convenient for children, you don't distract them from the hobbies invented by the animators. There is an entertainment program for the whole week. There is also a recreation room for the children's hour.
I really liked the zoning of territories for adults and children: a mini disco on its territory, an adult disco on another territory, concerts in a third territory, invited artists in a fourth territory. At the same time, you can watch entertainment in different places, without waiting for the end of the children's disco to watch adult entertainment. Each entertainment has its own territory!
The only negative of this hotel is there are no handwashing dispensers!
A lot of children are relaxing in this hotel, antibacterin dispensers would not hurt! At least by the main beach, on the playground by the beach.
Well done children's animation, thank you, Joker, Violetta, Diana, Dima, comrade Galya and everyone else. Children, waiting for 9 in the morning, ran to the children's club.
Waiter Halil Bey and the people who are very interested in the order, they took care of us very sincerely without making a face.
Generally I like this hotel, if you want to have fun, this hotel should be preferred, the food is quite abundant and I can not say the same about the beautiful desserts, the sea is unfortunately wavy and the bottom does not seem cloudy. For families with children with filthy ground sand and dirt, the mini club of this hotel is not very good or not. It is necessary to open a separate bracket for cleaning.
A very nice hotel to be preferred during the pandemic period. Food okay. Alcohols can be improved. Rooms are fully hygienic I give 10 out of 10. Animation is active and fun. The beaches are beautiful. There are sunbeds on the grass. There is Lahmacun, yaaa parties can be fun but masked Because foreigners do not pay much attention. The staff are very friendly and entertaining. Thank you to the animated Ibrahim and DJ for their interest and relevance. I would like to choose the hotel before the season ends with my friends.
We had a perfect holiday in one word. We will definitely come again. All services were flawless. The rooms were very comfortable. For those who care about me, let me point out that the sea is perfect.
I've researched that after changing hands, the hotel itself, the service, the beach, the beach, the pool has been very nice. We are looking to choose this year. We saw one missing one; A one week stay in a hotel at this level A La Carte 1 time should have been free.
Great
Staff very friendly
Reception unfriendly
No Germans
very bad
rooms very dirty food cold
the Russian toilet is very gross
personbeel very unfriendly does not speak scary German yet a long wait for your drink half of our holiday drink
we have been more busy packing and unpacking because we could not take a shower due to no water pressure no never again with conrendon on holiday we were there in may and when a complaint is filed is now still waiting for an answer
Lovely hotel very clean, rooms modern and spacious. Food was good, especially Italian a la carte. Pool is huge and very clean and slides are great fun for kids. Staff is very friendly and helpful. (Dj eser ANd ibrahem ) Great evening entertainment, live music, club etc. We had great holiday and would definitely recommend the hotel.
A good hotel, but it requires repairing the rooms and updating the infrastructure and another minus is the staff from the local population (Turkish staff is not benevolent), I also wanted to change the work of the sports grounds, now they are all paid and at the same time mostly not empty.
I visited a lot of hotels but I have not seen such. I witnessed the dialogue between the staff serving food from the hotel and I think the word "no customer will never be established", I think this was an important More
The hotel has changed for the better. The last time was 4 years ago, there is something to compare.
Why is it perfect ??? Suan hotel we are staying with my family very nice and enjoyable time. on the sea. a hotel that has been in this hotel many times over and over again.
We left the hotel today
The hotel is really nice
Service
Cleaning
Eat
Employees
Thank you very much everyone
It was a nice holiday for us
Nice resort. Quite big. Loads to do. Only gripe is that Food is a bit repetitive.
Great hotel! Super vacation! Thanks to all the staff, especially the animator Mensah)))
beach wide. sand is very hot. quartz up to 5-6 m from the sea and sand again. this is not very disturbed. cleanliness very good.
Great food and excellent employee s great accomodations and nice shows in the evenings. Thank u so much emir, daniel, ibrahim
I liked the hotel very much. We like it in every way. But the food is not very good. Drinks are good and we came twice in a month. We come for fun. And Abraham and Serkan who entertain us are perfect. Disastrously they work well. We'll come again.
We were very pleased with the Topkap hotel we came to during the pandemic period. The food is varied and good, the rooms are clean and hygienic. Housekeepers work well. Drinks were good. There were different kinds of entertainment all the time. Thanks to brother Ibrahim who played the dart game and the DJ who played music for us. A hotel that can be preferred for children. Families can come. The only shortcoming is that the hotel has no alcohol in the mini bar. It was missing.
Was there for 14 nights, the hotel is well run and the food is pretty good considering the number of people it caters for.
Some of the rooms could do with a little bit of an update but does not detract from the overall appeal of the hotel.
Found that there was too many extras to have to pay for, for example 2 of the restaurants charge 5 euros per person to dine at also the stuff for kids cost extra for example bowling. I think maybe charge more to go there and make everything included?
Waterpark was fun if a little limited, all in all a good place to go to.
A wonderful hotel, architecture, location, food, rooms, entertainment, everything is 5 years. I highly recommend it. I still have the taste. I'll go again at the first opportunity.
Long chose a hotel and did not regret it! Very beautiful hotel, the staff is very friendly, settled very quickly in the second building with a good view from the room, the beach is clean, sand, but the entrance is fine pebbles, the cuisine is varied, the choice of dishes is large, the animation especially pleased did not let you get bored a day, live music every evening ,
thanks to the animator Mensah !!!
The best part of the hotel was the parties. We had a lot of fun and very good organizations. Not every hotel has such beautiful concepts. brahim and DJ work are wonderful staff. We would prefer your hotel again.
This hotel is amazing I was really happy there and l had fun in every minute ,Food was perfect staffs were professionals but the decoration of the room was basic for 5 star hotel ,this hotel is full of entertainment and energy I really miss this hotel and I m sure I will be there next year
The hotel is very large and likewise the pool is incredibly big. Despite this, it is kept very clean. Animation had pleasant moments during the beautiful holiday, so thanks to Ibrahim Bey and DJ Deniz. There are playgrounds for children. A hotel that attracts foreign tourists as well as foreign tourists.
1. We stayed at the hotel between July 22nd and July 26th with the Jolly tour car. The friend of Jolly tour did not make any presentation about the hotel when we entered the hotel. So he didn't do the information.
2. The hotel has a complete mess. If you do not put your towel on a sunbed at the poolside or on the beach in the early hours, you will definitely not find a place to sunbathe.
3. Super visibility is bad. Apart from night animations, meals are eaten in complete turmoil.
4. The mask is distributed at the entrance of the refectory, but the hygiene is very bad.
There are 5 sands and sands of pools.
The furniture in the 6 rooms is nice but in the family rooms 2. There is no toilet or bathroom.
7. They start lifting breakfast at 10:30, while you are getting your cheese, the salami are removed.
8. I think there is some treatment for his man.
9. Snack bars are weak
10th place We learned that there was a patisserie at the hotel.
11. I do not count our expectations of that lahmacun in Hurrem restaurant.
I would write this much more, but I have jobs. Do not get it wrong, we were treated well. I certainly did not write anything. All my own thoughts and impressions. We are a family with a holiday experience in 2 different hotels every 1 week.
Hello everything was great thank you to ibrahim mustafa emir daniel fahrettin our rooms were always top thanks to neslihan coming from germany in any case again
Rooms were not very clean, minibar free
There was very little animation
Foods are good
Beautiful hotel complex with everything your heart desires. Very clean, varied, great beach. Mainly families as guests. Anyone with children is in good hands here.
I have been to a very nice organization and I was very pleased
Thank you for an unforgettable time spent thanks to the professional and wonderful work of all the hotel staff.
Tourist from Poland
We stayed with my mother for 4 nights in total. The rooms were sparkling immaculate. From fiber to body moisturizer, from shaving blade to shaving foam. Generally, there are no alternatives other than snack bars in hotels, but there is an ala carte restaurant in addition to the snack bar at the time the main restaurant is closed. The groups that came for the evening music were chosen with quality and care, and there was no ordinary choice for something to sound. Employees are very respectful, they are working hard. The hotel has its own disco, music is very good there, concerts on Friday become an extra fun. We are very pleased, we thank the employees for this beautiful holiday. Hope to see you on the next holiday.
Service quality is very good, food quality is very good, all employees are very friendly. Congratulations to the hotel management. It is necessary to increase the customer base with the price policy because it is a hotel that deserves more.
Nice infrastructure but old-fashioned room and defraichie
We rested with a small child up to one year old at the end of June 2019., we liked it very much, the service is at the highest level, the food is super, very diverse ... the staff is excellent, if there are any issues, they quickly decide everything. The animation is super, every day the visitors are surprised and will not let you get bored. The territory of the hotel is just awesome, we barely managed to see everything in a week, and it seems to me that something has not been bypassed. The only thing I would like, what the staff would have noticed, is the entrance to the sea itself .... being at sea somewhere knee-deep sometimes there are pieces of concrete (maybe after repair they have remained) .... and step on or abut their feet are very painful .... when the waves are in the sea, then it is very painful to step on them, especially since young children are bathing there ..... it would not hurt them to remove
It is a unique atmosphere to participate in sports activities in this hotel where I went as a team group. Besides, the approach of the staff is good, especially irem lady who works in the guest relations department was helpful in all matters. Thank you very much. One of the rare hotels where you can have a holiday without any problems, a nice hotel that should be visited as a group, great for night activities.
The resort is very good but the only thing that made the resort perfect was the animation team this included beco
I do not advise to go here, here Firamir-vegetable with Azlagor were in 2016 !!!
I want to choose for my honeymoon, I hope it is beautiful.
Fantastic Resort Wonderful Staff
Concidering the obvious stuation we were unsure about our holiday at first but when we arrived at Swandor Topkapi Palace.. Waooow! Amazing concept of Ottoman Palace and various facilities. We had dreamy week and our special thanks to these two from Guest Relations. rem and Recep has always been there to listen to us and solve any problem in a proffessional way. Thank you so much for your sincere approach and smiling faces. This resort is highly reccomended. We hope to see you next summer again.
Employees are interested, drinks are good, food is ordinary, the pool is big and beautiful
You can use more than one hotel in Kiremlin palace .. very nice ..
I was between 22-26 JUNE. Everything was very nice, almost like a dream. Variety and quality in food, beach was super, sea was clean, pools were big and clean, rooms were clean, pastry and ice cream in bakery, staff were respectful, what I saw was friendly, many years It felt like medicine because I could not have a vacation. Spa and gym were good.
Nice hotel, sorry the season ends and the sea is not so warm (25.10). The pool is only from 11 o'clock, it was also cold earlier.
There are a lot of different foods, but many products (in my opinion!) Just spoil. Excellent lamb and pastries, but supermarket seafood .... Octopus and rubber squid. White fish just beat in the mouth, butters are simply better not to take. Alcohol is a sick Turkish topic. I regretted not taking it to duty. No wine, rum, beer. That is, diluted alcohol. There are many fruits, but not ripe in places.
There are many entertainments for children, a micro-water park, etc. But the son is "bored".
There was not a small deficiency in the hotel, it is a great hotel, I recommend it to all families.
Whatever you are looking for, all in this hotel
I no longer stay at any facility other than swandor
I would like to thank all employees individually
The hotel was really nice. There are many choices in food. There are many options for children and for family time. Staff was very friendly and nice. Yesim from Gust Relations was especially perfect! Drinking was great! Housekeeping was good and the room was bigger than I thought. I recommend this hotel!
I think it is the only hotel that has relevant and friendly staff. (especially the housekeeper MUNEVVER lady) all the environments are quality and hygienic. Also the dishes are delicious. So what else?
Hello we are from Germany dortmund hotel great thank you to all animation emir mustafa max driver daniel ibrahim very good super sweet generel all review we give very good on any case again
I felt the intention of those who gave bad ratings to the hotel. Actually, we stayed at the hotel for a week between 06-13 July. But unfortunately, the number of staff is very small, they are paying for themselves. They are very polite and friendly to keep up with every pouch. Meals are not a bit of a juicy meal, but a little red meat at every meal. Quality drinks when it comes to alcohol. In short, according to the price of a very good hotel animator friends Olcay and Serkan also slmlar very relevant warm blooded friends
Excellent service and activities. Perfect destination for familes and friends looking for a relaxing and care free holiday.
Rooms have been renovated in a different atmosphere, the service quality is flawless
I love kaya belek hotel because everything is great and nice over their
Excellent facility, well-kept, tidy and no loud guests. Food excellent. Own beach, great for families.
You are well prepared for the pandemic period. Congratulations on your mask, distance and cleaning system for the meals at the hotel.
They had an excellent experience with location, sea, pool room and restaurant services. When I was sick for the first 3 days, I did not have the opportunity to eat regularly. However, I can say that I am much better More
The entertainment team were amazing and especially Ibrahim who was so good at compering the darts tournament and so impressed he remembered our names after 10.minutes .
Although Wow Topkap Palace's renewed version has minor deficiencies, it is generally very successful. Staff are friendly and organized, cleanliness is successful, food is fine, aquapark is simple but enough, sea is already in the laras, great sand beach, warm but not clear. Due to the location of the rooms, it is easy to reach social areas, you do not walk hundreds of meters. For those who want to check out and use the hotel until the evening, there is a Late Check Out area with a small room of 3 square meters, a shared shower and relaxation area. Most importantly, they are very meticulous about corona. They distribute masks at every refectory and hotel entrance, every night sunbeds are wiped with disinfectant. It is necessary to be very careful in the pool and aquapark alone, no matter how chlorinated and continuous circulation, you should not swallow water.
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