We entered the hotel around 14 o'clock. Our transactions were very fast and good. There are permanent thermal cameras at the hotel entrance and restaurants. Your fire is constantly under control. The hotel consists of 5 blocks. At first, this situation may seem complicated to you, but from the second day, you start to feel that everything is in place and the distances are very close. The cakes and filter coffee at the bakery are great. The beach is perfect. Its beach consists of fine sand and its sea is sparkling. Meals are very successful. Red and white meat comes out every day. If you do not want to eat lunch at the main restaurant, there is a Hurrem Sultan Restaurant. Close to the beach and your meals are brought by the waiters by choosing from the menu. Max. We waited 5-6 minutes, so they are very fast. Night shows are like for foreigners. I hardly heard any Turkish songs. Covid measures are at a high level. Masks are easy to reach everywhere. There are hand sanitizers almost everywhere and they use the best quality product on the market. You can choose without taking your eyes off. We will have our 5th and last night stay tomorrow, we were satisfied with the family. Thank you.
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Although many things are limited during the pandemic process, the taste of the food, the hotel's beach, the excessive number of restaurants, the cleaning of the rooms and common areas, the diligence and interest of the employees, etc. Everything was perfect. We are very satisfied. We would like to thank Ms. rem and Ms. Ye im, who worked in the guest relations department, who helped us in all matters. The only flaw was that the food that came out was repetitive in general. When we looked at other services, we thought that this was definitely caused by the pandemic.
Absolutely amazing deffo coming back so friendly and lots to do so much choice of food to choose from, beautiful hotel and so many beautiful views, the beach is amazing with beautiful piers and seating areas. So romantic and relaxing at night time on the piers. Entertainment is fantastic all day and all night! Brilliant for kids they have arcade, park and kids clubs and big water parks and little water park for a babys and toddlers, brilliant for couples too, many nice restaurants and shops and activities to do. and also thank you very much dj eser and dj denis !
We entered on June 20, if we need to evaluate the price performance, a facility that deserves a lot of money, a snack bar and a hurrem restaurant are very good food, snacks are prepared with orders, hot fresh and delicious ... main dishes are fish meat and chicken are served every day, seafood is not available as appetizers. The hotel is full of furniture from head to toe, very clean, this is extra important for us ... The pool is clean, but as a Turk, I am sorry to say that our nation is destroying the area they live in, and the people who walk around the pool with a sandy foot are the number one sandy feet and the people who walk around the pool with cigarettes in their mouth do not take their batons, they speak loudly, they do not care if they are disturbed, etc. And finally There are a few situations that are missing, although it is difficult for them to solve it, they can solve it if they want. 1.Do not come to the HOTEL without SINKOV, your evening may be terrible because there are many mosquitoes at the bottom 2. The hotel has guests over its capacity and towels are laid on the sun loungers early in the morning due to the problem of space by the pool. It is annoying that you will not be able to find a place and there are 5-10 people at each station at meal times. In the pandemic period, I cannot imagine the regular season ... Everyday live music also beautiful The staff is very involved but the only reason I really score less is that there is not enough staff ...
Very beautiful hotel, many restaurants, near the sea. The bars do not have a variety of drinks, poor artificial juices. Repair in the rooms have not been done for a long time.
We really wanted to let you know when we were there. We actually talked to him about cleaning the room for the first 3 days on the first day, but we didn't get a return. When I told the friend at reception I hardly said "there is nothing else" I wish I could deal with these mishaps and direct us to the guest relations or really would like to meet him personally would like to have good evening
Nice location as location. The pool is very large and clean. We found the animation team very successful and had a fun holiday. It was suitable for hotels of the same quality as the price.
We came in June as a family, we came again in October, we brought our friends, this time is worth coming back again and again. I am grateful to the guestrelations zel ha, who welcomed the hotel twice from entering the hotel, everybody loved the hard-working meals. There are all kinds of drinks, we sewed it very much, see you next year
Dear Tourists! For accommodation with an adult child (our daughter is 14 years old), we recommend choosing a room category with two rooms in advance .... Upon arrival, the difference was quite significant and we decided to "handle" this way) In general, the room is spacious, clean, with a safe, a refillable minibar, slippers and "soap accessories", up to a razor; there are no robes only. Regarding the view from the room, it is not so important, but, having a view of the backyard of a neighboring hotel, it was hard to fall asleep to music until 12 or to the morning noise of the hood and garbage truck of the neighboring "Kremlin", but, in principle, everything was decided by closing the balcony door. The food is super! As long as I am not a meat eater and NOT a lover of alcohol, I will tell you about juicy greens, delicious Cherry, the sweetest pomegranates, grapefruits, Baby bananas, wonderful sesame bagels, Turkish delight, Turkish coffee, orange juice and, of course, olive oil with olives !!!! I also highly recommend the Patesserie restaurant, which is open from 15-18 o'clock with several types of ice cream, various cakes and a cool location !!!! The animation is just "fire" for me! I attach the list below; ... and even after the November cut, I was fine! I recommend signing up for aero yoga in the play area by the children's pool every day, except Thursday, and, of course, during the season, because in November this opportunity was gone) I thank Madame Zee for aqua aerobics, because thanks to her I swam every day! !! Smart girl! Despite the cold water for a black beauty, she plunged herself and called everyone around to join her sonorous thin voice in good English! Beautiful girl! She could stand as a substitute for a yoga class on a weekend trainer and go out on the dance floor in the forefront! I say hello to Ibrahim and Sarkan - thanks to you there was so much laughter and fun on "darts" and "beer pong" that I brought this joy with me to Russia! "Alk " guys, "alk "! I would like to note that we didn't have to go outside the hotel personally. The only time we ordered a car to the city to buy me gifts)) celebrated my birthday at the hotel on 29.10! Eh, I would have drawn the guest relations employee to this fact earlier, and on the Independence Day of Turkey, the family could get into the Turkish restaurant, which the vacationers praised)) But, alas, on this day there were many who wanted, so focus on your events for the day before!) From the hotel I was presented with a cake with candles! Thank you!))) The area is well-groomed, huge, thoughtful, impressive, atmospheric! Service, security system and restructuring for our eventful time in the form of constant surface treatment, individual dining sets and hygiene accessories, the constant wearing of masks by all employees and the presence of thermal imagers - soothed, relaxed, switched to enjoyment and relaxation! Well done! Thank you !!! Thanks for a great stay !!!!
Have visited this hotel in August 2019. What appealed to me most was the number of activities they have for children. They even have a restaurant especially for children. Before I booked the hotel I of course went through the reviews. Surely you are curious about the experience of the guests who have visited it before .. Many reviews mentioned that it was specifically aimed at the Russians and they were full of things. What convinced me was that the hotel recently has a new owner and that the hotel has been completely renovated ..
The experience of the hotel. We had booked 6 nights at this lovely resort and it was great. The rooms were clean and modern, including a USB charging point. The beds were comfortable. The food was delicious.
And the stories about it being choked with the Russians were untrue. The majority of the guests were local Turks.
What mattered most to me was that my 4-year-old son had a great time (we as parents too), and that's what you do it for anyway. Would like to thank the Swandor hotel for the great experience and hopefully see you next year!
The hotel is designed to meet all your needs. Night activities, pools, palace patisserie and especially Sultanahmet square are very nice. However, the employees are not tense, stressful and happy. This reflects the hotel residents.
Loved it! The hotel is very large, there are places where you can sit, pools of different depths, a clean beach. The animators are very funny) I would like to mention the animator Zhenya, Max, Manson, Karina. From children's animators Dima and Christina. You will not get bored at the hotel. The hotel area is very green and clean. The choice of food is not very large. The hotel itself is 5 stars, but the food is 4. The slides are also very cool. When you go you will not scratch yourself anything. Near the pools and the sea, lifeguards and security guards sit. Every evening some kind of show or live music. There is a closed scene called hone. It is very stuffy and there is little space. The rooms are not cleaned very well. Training is very good. Children also will not get bored.
I came from Norway, my experience here is 5 best ever experience. We've been in this hotel first time and we really enjoyed the holiday) I can definitely recommen this hotel to everyone entertainment team is really good we had a great time with them especially Emir, max and Daniel
I liked the hotel in general as a pandemic period. All measures have been taken. Rooms, environment, everything very clean and disinfectant. Architecturally the hotel is excellent, the area is large. You never get bored. It will be a nice holiday for you. But the meals must be corrected as soon as possible. Animaai is fine. Darts play is super with ibrahim le. Also beco serkan and omcay com successful. Evening parties are perfect. Maybe we can come again.
During our stay at your hotel, we were incredibly satisfied with everything. Those who want to have a comfortable holiday in the greenery where the friendly staff can come with children should definitely see this place. The meals were delicious, our room was cleaned in detail every day, and you can have your holiday with peace of mind. I would like to thank Guest Relations Manager Mustafa Bey, Guestrelation REM and all her team. At the end of the day, the whole team deserves a thank you. We will come back to everyone with good health. And we will advise
the hotel and accommodation was very nice friendly staff everything was perfect animation team ibrahim, fahrettin and mensahile had a very enjoyable time would recommend to anyone
We are coming from russia first time i've been here . Actually nice place and we enjoyed very much About food was okey not really good not really bad . Entertainment team is really good espically emir and daniel... ,
We had the opportunity to see this place in October, it has been very nice with its renovated form, the restaurant part is very good, very nice, well expended, I think that everyone should see this hotel. Thanks to Ms. rem, who works in the guest relations department, for her interest.
Great hotel located near Lara, Antalya. It s has everything that 5* hotel should have. Delicious and various food. Because it s ultra all inclusive, you can choose eating location during all day (and night). In resort, there is 6 or 7 bar places, located all place. Whole day is filled with sport activities, for kids and adults. There are sport facilities, like gym, tabletennis area, pilates/yoga area. Also, resourt have one big and one smaller pool. Great patiserie is located near second pool, which is very nice and cosy.
Conslusion: - great food&drink - interesting games during game - kind and polite staff - english knowledge 8/10 - sandy beach - spa ( included in price and insise pool) - fitness area - night activities
Good times all the times, great food, nice people, friendly animators, especially Emir and Daniel, chill location. Highly recommended if you wish to get away from your everyday life. Don't be afraid of the activities bro!
Worst All Inclusive Vacation of My Life We are with the child right here, in this awful place! Friends, I understand everything that I want the sea, there is no service in Russia, that borders are closed, Europe is not available, we have to choose what we have)) Before that, we returned from Anapa from the Zolotaya Bukhta hotel, to be honest, there was no such collective farm We settled in, building number 4 with a terrible view, initially they asked for building 5 in the request, they said there was no possibility, ok, sometimes they refused to ask when checking in, I did not consider it necessary to pay extra for it They absolutely do not value the client, since you will come here, not you, so someone else The hotel is packed, it looks like there are more people than it should be I read about 50% of the occupancy of hotels, to be honest I counted on it) Nobody measures your temperature)) although the Pegasus on the bus will fill you in on awesome service and precautions in connection with covid)) Lies! The thermometer is not at the main entrance to the restaurant and no one is steaming, no social distance. At the entrance to the restaurant they give out a mask and you must receive food in a mask, otherwise the food dispenser will not give it to you The distribution of food is another story. I read in the reviews and in general the opinion that supposedly it became more hygienic than you impose yourself? Are you seriously? The poor one is standing, the distributor does not have time, there is a crowd around, there is a line, everyone with plates, poking a finger at what to put, since the food distributor, of course, neither in Russian nor in English, does not understand, heaps everything that is huge portions, not responding to the cries of the feet ... as a result, you have a whole table with a bunch of plates like a buffalo in portions ... no one at the table during a meal to remove dirty plates is not suitable)) you sit in this pigsty. On the beach, no one comes up to remove your juice and cocktails. Dinner from 19.00 to 21.00, but if you come at 20.30 there will be no normal food, meat for sure)) From 21.00 late dinner in a separate room, dinner, but there will be nothing to eat .., I think I attached a photo, it seems to me for ultra all inclusive - it's sad ... The animation is there - everything is the same as it was about 3 years ago in Svandor in Vietnam, the same contests. By the way, in Vietnam with a variety of food in Svandor is better, but also by 20.30 all the most delicious ends ... Housekeeping is also History. Having left in the morning for shopping, I found a do not disturb sign on my door, although there was nothing left from the room and she herself did not leave anything. As a result, when I returned, at 4 p.m., seeing that they could not provide a cleaning service for me, I removed the sign and called 5555 (this is the number where all your complaints are heard) ... Returning at 19.00 the room was also not cleaned. I was told that the cleaning said that I had a do not disturb sign at 16.00)))) Do you think I m an idiot to call me at 16.00 with a request to remove the number and put up a do not disturb sign, asked not to shout)) ) By the way, the water is from 19.00, when a large influx of people who bring themselves into a human form for dinner is a little warm))) In short, friends, a lot of text, draw conclusions, your money - they don't fall from the sky)) Here you are not appreciated and you are dear to you to make the service at least at the level of the budget five .. maybe add some money and go to another hotel? Many were satisfied with the service in Belek's fives. We sometimes have to choose such a vacation because of the children .. but I wanted to be treated at least with dignity .. even if only for 150,000 for an adult and a child of 6 years For my part, as the owner of a travel company, I will keep in mind when recommending this hotel for relaxation ....
The facility is very nice, the rooms are brand new. Although there are many guests, there is no crowded feeling. Cleanliness very good. Service was excellent. The staff were friendly and organized. I would like to thank all the service personnel, especially Mehmet Bey. The quality of the food was mediocre as it was on the all inclusive system. But I didn't get too stuck with other good features. Would definitely recommend.
Have loved every second The hotel is very clean and tidy, plenty of food and drinks, kids loved the slush puppies The entertainment was amazing, never a dull moment, the staff are really helpful and friendly especially ibrahim and dj denis Thanks so much see you next year . I am mister Swandor
To be honest, we did not expect such a service from the hotel, we were pleasantly surprised, everything is clean, the staff is nice, the kitchen is delicious, a good gym, good animation, a complete delight from the animator Mensah radiates a positive! Plan to come back again
Beach very dirty Glasses from the previous day is not collected cigarette butt on the floor. The food was ok. Room very old, the mattresses dirty. The bedside tables stink.
The hotel is good, the territory is well-groomed, the animation is good, but the food leaves much to be desired, the saddest thing is that there is no children's menu - there is none at all !!!! It is very difficult to feed a one-year-old child if there is nothing :( And the slides are generally not intended for bathing children, the water is icy :(
A safe, peaceful and happy holiday We came from England, we found it on the internet, we chose this place, the hotel is really clean and gives peace full of hygiene. we will recommend this place to everyone, the food was very nice room cleanliness was superb pools big sea clean staff hardworking guestrelat ons were very interested with us zeliha and yes lady they noted everything they were very helpful to please us thank everyone
Nice pleasant hotel beach is not enough about small meals coming out every day the same meals pools very good breakfast fine rooms nice cleaning done every day bars and snacks good hotel
My family and I came from Lithuania. I really enjoy the service here and food is delicious. Rooms are great. We will be here for a week. The water in the pool is acceptable. Evenings are really fun here. Activities are really useful. Good wifi, clean environment. Perfect places to take a nice photos. Personal is smiling all the time. Great way to get to the sea.
Lovely grounds. Rooms are dated. Lots to do but you will spend money even though all inclusive. Especially on the restaurants that are independent from the main one (you need to book these). Kids had a ball. Loved the water slides and you can use Kremlin Palace which is next door.
The hotel is very beautiful, especially the sea is very beautiful, the employees are always smiling, especially we thank irem lady, we also recommend the hotel to everyone.
WE ARE CONTINUING OUR SUPER HOTEL SUAN HOLIDAY WITH EVERYTHING AND CLEANING STAFF AND AND AND PERFECT STAFF WITH EVERYTHING OF A FOURTH HOTEL AND EVERYTHING IS PERFECT. IF YOU HAVE STABILIZED I WILL DEFINITELY RECOMMEND :) ALSO THANKS FOR THE HELP OF IREM HANIMA IN THE RECEPTION, THANK YOU ALSO THE RELATIONSHIP OF THE INTEREST AND HELP NO;)
Unfortunately I do not recommend it. I came to rest with my family for 3 days. With my 2 kids. The night was cool. Heating of the air conditioners does not work. They said that they could not find a solution in any way, although we informed the authorities. We asked them to find a portable heater for the children and they could not do that either. There is absolutely no solution-oriented study. There is no solution to the problems. Cleaning is problematic in the kitchen. Catal bowl cleaning is not good. The Jolly tour officers we booked were also unrelated to the event. I DO NOT SUGGEST.....
We come to this hotel for the first time from Istanbul, but we are very memmun from food and service, especially our animosyoncu friends are very smiling faces and friends who do their job very well, we thank all of them as a family, but thank you Emir Daniel and us a lot of beautiful pieces of entertainment, especially thanks to DJ aGokhan.
It is close to Antalya airport. Hotel very clean. Employees of the guleryuzlu and related. Although the restaurant was crowded, we did not have any problems finding the place. Service quality was excellent. We haven't had any shortage of eating all day. I especially liked the patisserie. <br/> The sea is floating in the afternoons in the mornings. The rooms are all renovated. Rooms are cleaned every day. Special thanks to erife Han m especially for her cheerfulness and interest. The mini bar in the rooms is renewed every day. The bar has coke, mineral water, crackers and even chips. Even when we call the floor attendant for the kids, we found five six packets of chips piled on the table when we returned to the room. The pools were very clean and large. There was no shortage of sunbeds.
The hotel is enormous with every point, especially for honeymooners. Also, if you go without taking a photo, you will regret it. Health of Kadir Bey and his team in the hands of veteran years. Stay healthy and have a good holiday
Good, restaurants are available 24hours. There are few disadvantages like rooms are old and need to be renovated, too many russian-speaking people behaving weird. They leave towels on sunbeds in the early morning. And as a result there is no people on the beach but there is very few free sunbeds. There is no diet food and food for children in the morning for some reason.
We are coming from norway and been here with my husband and friends we really enjoyed the holiday in this hotel ) everything is good there is nothing to day bad fit back about hotel. Food was not really delicious but if you compere with another hotels so I would rather to go here !) Entertainment team is Absolutely great ) i can surely recommend this team if you want to get fun ( its up to your Choice) especially thank you from entertainment team to care about us and making fun with us Emir, daniel and max
Everything was amazing but my room was too hot and they gave me a fan. Does a 5 star resort cool their rooms with normal fans???? The reception is too hot to sit in.
Great foOd variety specially the desserts lots of fun activities that you can attend to, great entertainment shows for the night and famous artists like Inna and ... come to play here. very friendly and helpful stuff overall i had a great time there
We are very pleased with our wonderful holiday, dinner, animation team and cleanliness, and we will come back to the next year where we are very satisfied with the relationship between the management and customer relations.
The hotel is perfect in structure and entertainment. The activities in the hotel are given for old and young, especially the entertainer, Mensah, creates a great atmosphere and is always cheerful and nice to people. This hotel is recommended for everyone who wants to have a great vacation with the family or the couple.
Great resort ... but the rooms are very dated and the bathrooms very dirty ... I reported this at the reception but could only get a refurbished room with an extra charge ... I don't pay anything ... I pay enough to get in a 5 star hotel to stay ... although your rooms are definitely not worth 5 stars ... idd a pity that it is not solved on site ...
Quality, facilities, service 3/3 I would be even more pleased if wifi was free in the rooms. I definitely recommend it to anyone who wants to stay at the resort.
The hotel is physically outdated. The service, hygiene, dishes were very good. Very suitable for families with children. Highly recommended. The ambiance is very good.
The first welcome did not provide information. What where, activity hours, etc. It is pleasing that the employees are friendly and polite. Also Turkish speeches. I stayed on the 4th block on the 4th floor. The view of my room was overlooking the pool. (Also, the lady cleaning the rooms does her job very well.) The food is good. The sea is magnificent. No ground fight . But activities because of covid are very angry ..
During the pandemic process, we hesitated with our two children. Although the burden of the employees increased due to the process, there was no disruption in the service. The beach and the sea were beautiful. Pools are adequate. The slides are fun. The variety of food is sufficient and delicious. No parking problem. Valet can park your car. The staff is hardworking and friendly. In this process, they always wear masks. The dining room can be controlled with a thermal camera and entered with a mask. If you do not have a mask, it is given at the door. We would like to go next year if possible.
Negatives - There is no shuttle service from the airport to the hotel and you can only come by taxi. (Getting to the hotel from the airport by taxi costs 90 TL.) - Sun loungers in the pool are insufficient. You have to put on your towel very early in the morning. I think the sunbed placement on the beach is successful, but the sea is a bit blurry and stony. -Slides hurts your back and needs a thorough care.
Positive aspects Generally, social areas and rooms are cleaned regularly. -There are many types of food and there are places to eat in different parts of the hotel. Within the scope of Korona, free masks are distributed at the entrance to the dining areas and most places have disinfectants. -All of the staff are helpful in case of any problem. - During the day, they regularly organize events such as entertainment, competitions and entertainment. If you are going to come as a family, I can say that this is a suitable hotel for you.
I can say these in general. Set your budget knowing that you can only get to the hotel from the airport by taxi and it will cost 180 TL for a round trip.
Literally a fabulous place. As if you are in a really historic place but this place is on the beach. Gorgeous sea, sand, restaurant and dozens of fun facilities are officially enchanted;)
I'm glad we came to the hotel. It was a setback. Especially the Colombian and micheal jackson shows were great. We participated in many activities during the day. Daniel and waterpolo were fun with Abraham and darts. We thank everyone for their interest
A holiday can be this much fun, there are only 2 days to end but I don't want it to end. Food is great, Russian vacationers, very few Turkish. We come from Germany. I didn't think it would be so beautiful. We had a lot of fun.
Our holiday was perfect, everything from the drinks to the food in the hotel was perfect. We would like to prefer it to the next year. Thanks to rem and Safinaz for their guest relations.
Very luxurious, very nice, we like the people who are interested, the dishes are great clean, but it is fun live music, there is no fun except dance show and I think they should develop the aga a click.
Brillian renovation result! Absolutely amazing hotel, food quality and variety is fabulous, animation is high class, service and Guest Relations services is really good. Would definitely recommend this hotel to everyone!
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