wow topkapı palace hotel Review

I stayed at the hotel with my family from August 5th to August 9th. You have to wait in long queues to eat 3 meals a day at the main restaurant. I even waited for a table to empty, unable to find a seat to grab the food. The other 3 restaurants are also very crowded. The hotel is also working above its capacity. The staff is unhappy and cheesy. The sea was also wavy in general. I have never used the pool. They do not change the towels in the room, as is the bed linen and bed linen. The quality of the food is not bad, but the food that is good and good is also long queues and the meal is usually finished before it comes to you. By the way, I would like to state that the drinks are of Poor Quality. I am sure that even if the bottles say new raki or olmega, it is not those brands that I drink. As a result, when I compare my money with the service I receive, I could not get as much service as I paid.

I had such an amazing experience in this hotel really great activities and delicious mouth watering food

The hotel was very good. It is a very good family hotel for a holiday during the pandemic period. They have comfortable rooms by the sea. Everything at the hotel is at hand. We are very pleased with the restaurant, bar and cleaning. The music in the disco is very successful. We met the DJ piece. We are satisfied. brahim and Serkan are also very good friends. As a family, you can come to the hotel, eat, drink and have fun.

I am writing from room 5117, the hotel is very nice, clean, clean, hygienic dishes are varied and delicious, even though we arrived early to the perfect hotel with everything from the beach to the sea, our operations were made quickly. We did it, but we chose the swandor palace when the hotel did not open, it is good that the hotel was not opened and we were pleased with everything we came to this hotel.

Food: 5/5

hundreds of varieties of deserts, there were no "classic" desert options, such as plain vanilla or chocolate cake. The ice cream stand also only had two options: vanilla or chocolate. I submitted photos of a large portion of the food choices and they should be attached to this review.

Room Service: 4/5
We called for an extra blanket the first night that we stayed at the hotel. The blanket arrived, but it took around an hour for it to arrive after calling the hotel's "anytime" support hotline.

Staff Friendliness: 5/5
The staff team was helpful. No complaints here.

WiFi: 4/5
WiFi speeds were relatively fast. I could not watch 1080p videos, but 480p and 720p usually worked fine. While speed was not a problem, reliability was. My device would disconnect close to the elevators and at the Beach Restaurant.

Location: 5/5
The hotel was built next to a sandy beach. The water was very murky as a result. When combined with a few large rocks at the bottom of the sea floor, it was easy to cut your foot on a rock that you could not see as a result. However, the water always seemed to be warm regardless of the outside temperature, which was more than enough to make up for the cloudy water. The hotel rooms were a 3 minute walk from the ocean, which was a pretty considerable distance and should be a factor if an elderly or disabled person plans to stay at the hotel.

Entertainment: 5/5
Each day presented a different form of entertainment, including water jetpacks and live music.

Rooms: 5/5


Disadvantages
Of course, every hotel has its disadvantages. This hotel's disadvantages revolved primarily around unjustified policies designed to take advantage of desperate guests. First, the hotel did not allow any food to leave the dining areas. This included taking a small pastry from the Beach Restaurant or a slice of pizza from the main restaurant with or without a plate. While it was not too much of a problem for me, I can easily see this being a large issue for people who are too sick or tired to leave their room for food. The hotel offers food brought to the room, but it has a large price tag. The same food served in the restaurant for free is 10 euros brought to the room. Second, the hotel had outrageous prices for washing clothing. At the time of writing this review, it costs 4 euros to wash a single pair of socks or underwear, and it costs 6 euros to wash a single t-shirt. Most guests do not have access to an alternative cleaning method, so they are required to pay the fees to have their clothes washed.

Overall: 5/5
The hotel's excellent rooms, food options, and beach adequately compensated for its ridiculous policies that took advantage of its guests. These policies could outweigh the benefits for some people, but I was largely unaffected by them and decided to give the hotel 5 stars as a result.

We spent our honeymoon here in the summer of 2019 and we were very satisfied. Especially the food was very tasty. The quality of service and the ambiance were also wonderful. Only the mini bar lacks alcohol. The alcohol was not nice for someone who took the area. Highly recommended to everyone. Go and return happily.

Hotel Like Everything, Super Quality. Family Hotel where you can have a smooth holiday

When we first arrived, the food was very varied and we liked it all the time. Very successful at breakfast. There are really successful cocktails for drinks. The waiters are all friendly and good, the communes are all employees. Animation is very successful indeed they really do their job very well. A particularly thank you to Daniel, beco and serkan for all of their work there is all day entertainment and activity in health

Arrival ... the hotel was delivered 06.35 ...
And the interesting begins .... check-in to the rooms from 14.00 .... two children with me ..
Preschoolers ...
Najera organize a tour in this way ...
So that I "rest" with small children at the reception desk for 7 hours ....
You understand, these are children ...
Well ... as advised ... with a voucher I serve $ 10 ...
Do you want early check-in? Of course of course...
We checked in 2 hours earlier, i.e. there is no particular point in giving money at the reception ...
A family flew with us ... they also gave money at the reception desk ... but the employee who issued them .... managed to finish the shift ... You yourself understand ... what's next ... they settled after 14.00.
The hotel is basic ... standard ... rooms are comfortable but shabby in places.
Food almost around the clock ... the menu is like everywhere else ...
That pickle that the employee of the travel agency said was not there ..
Beer runs out periodically in street bars ... coffee machines are often empty ..
We are 80% ... you understand what this threatens ...
Public toilets ... he took his boys ... the staff is trying ... but the seats in the men's room are all pissed off ... the freaks don't even want to lift the seats ...
And the most wonderful thing .... !!!
Check out ...
The number is supposed to be vacated at 12.00.
Departure from the hotel 21.05
Extension of the room on the day of departure ...
The price announced by the representative of the travel agency company and the price at the reception desk ... do not correspond.
Came the day before ... yes, good ... come in the morning ... everything will be fine ...
Ha ... come up in the morning ...
You know .... everything is busy ... you have to vacate the room at 12:00.
And no way ...
And until he started the conversation in a more convincing tone ... they say, are you fucking?
Am I supposed to hang out with the kids for 9 hours?
And they ran in and extended right away ... but until 17.00))) bitches ...

Everything is gorgeous! Service, food ... Sea - no words! There is one BUT! Huge, unrealistically feisty turtles are swimming in the water near the coast! My boyfriend was bitten on the foot ... another woman on the buttock ... it was not without a hospital ... it's really scary! They say that turtles only bite during the mating season (late July early August) .... Be on the alert! Have a nice rest, everyone!

A very nice experience. Quality services, the gorgeous sea, just about everything you want. One minus, not always cleaning and changing towels are done on time.

Nice hotel, too far from the place, bad service. Will not go on holiday here. Cold food in the a la carte restaurant

Cnr fair area 3 min.the distance to the airport with a distance of 5 minutes to reach the airport.Rahat rooms clean hotel.

The hotel area is very large as stated
Pools could have been nearly 60% full more pool options even during the pandemic period.
The room number 5543 we stayed in, the view and the location is very good.
non-smoking room is one of the closest rooms to the pool and the sea.
The upstairs sunrise looks delicious
Please feel comfortable about the room
about eating
Red meat and poultry are available at the hotel every day
enough to eat with water
You will not have any problems with eating either
Even though you see the same food every day, you have plenty of options because there is a lot of variety.
We stayed at the hotel for 7 days. The first 4 days did not have much occupancy rate, it was very nice
As the number increased, the dining hall and pool became quite crowded.
staff very friendly we did not experience any negative situation
the market in the hotel is quite expensive
They wanted 135 liras for sunscreen, which is 50 liras outside.
Thanks to Migros virtual market, we received our creams during the day in online order.
It is time to swim in the sea like a sea linen from 5:00 to 08:00 in the morning
Noon came across quite fluctuating within a week we were in.
The pool is 140cm deep. The depth of all pools is the same. In general, the pool is clean.
We recommend that you attend events available at certain times.
Mask distribution is made at the entrance of the cafeteria. The fire of everyone who enters inside is measured with a thermal camera. There is a mask inside, there is certainly a mask, and there is no mask. Staff without a mask did not come across.
Main dining hall is the place with the most variety. There is social distance between tables.
There are activities in the amphitheater, but there is no overcrowded social distance, and there is no mask distribution. I recommend you to participate with your mask.
In addition, if your check-out time is after 12:00 on the day you leave the hotel, there are late check-out rooms offered by the hotel. It can also be called a cabin. There is a place to put luggage. There is a common use area, shower and wc, but I do not recommend the common area, especially during the pandemic period.
You can leave your luggage and use all the facilities.
The measures taken by the hotel for the pandemic are sufficient.
All that remains is to protect yourself.
We recommend you have a nice holiday.

I come with my wife Zonguldak food is very nice only dishes change lazim hotel very fun everyone should come to recommend the clean and clean rooms are also successful in the animation team is doing all the work I am very thankful to the Emir

Good hotel..spacious, clean rooms, good food, fun vacation in Antalya

All the activities and facilities of the hotel, as mentioned, are the same staff, very friendly and helpful, absolutely fast and unlimited service understanding.

Arrived from Astrakhan with parents, animators are excellent. Emir and Daniel Norms chely. An excellent restaurant.

Staff are fantastic, Rooms are on the dated side, bad smell of smoking had to change room on check in. Lots to do Especially on the restaurants that are independent from the main one (you need to book these). Kids love it, great entertainment. Loved the water slides and you can use Kremlin Palace which is next door.

The hotel's standard room is very old, very old (hotel is old in general) bath curtain, bath tub is broken, the hotel does not have the standard room photos shared on their site, the staff unrelated, the subject of my complaint about the subject of the tour company to say that when you say the first time was very uninteresting I think it will be the worst holiday I have ever been in my life, I would never recommend if you care about hygiene.

Later on our complaints from the guest relations in the hotel to try to make us happy at all was very nice, I would like to thank the guest relations for their services ...

The hotel deserves this score when evaluated as a whole. The smiling face of the cleaning corona precautions staff is the first to come to my mind, the sea is very beautiful. In the morning hours, the wave begins in the quiet afternoon. The pools are very beautiful, but it is difficult to find a place. They put a towel in the morning and leave and the sunbeds seem full until the evening. However, after 5 there was a place, so we could not benefit from the pools. The food is very nice, the rooms are clean, I was pregnant, I am pimpy, sir.

I got 9 points out of 10 and 1 point out of the television network not being made for 3 days. Although I called 5 times from 5555 internal, the problem was not solved. I think this hotel did not suit. I think it gave the right to the holiday, the cleaning of the rooms, the food was very good. Unfortunately, we never saw the smiling face of the staff, but because of the mask, of course, but their approach is very nice. They are very kind.

Could. Make it a million stars incredible place #amasingtower

That is why you accept our request to leave early and return our money.

Swandor hotel was a pleasure to stay at! Everything was what we wanted it to be and more, the facilities where brilliant for everyone in the family! Entertainment was brilliant! The workers were also very helpful and good workers - Abraham and Dj Denis

Very good hotel. Very helpful and kind staff.All amenities. Very clean.
Everything is in place to avoid covid and in a pleasant way. We feel safe.
We were in room 1509 and the cleaning of the room was impeccable, thanks to Madame Mefcure.
The spa for therapeutic massage is highly recommended. My masseuse was called Sevda and she was very professional.
Ideal hotel for families but also for adults.

We found the hotel very hygienic and good during and during the pandemic period. The use of masks and daily room cleaning and the attention and care of the employees are very good. The rooms are very nice and comfortable. I cannot say anything about the food. It sucks really. There is no same food and flavor every day. The drinks are very good and the service in the bars is fine. Handan and Ecrin are very successful in this regard. The sea is at the hotel and it has a very clean and beautiful beach. The animation show and live music are successful. We liked the game of darts in animation and we had a lot of fun. Ibrahim had really fun activities during the holiday. Beco
and Serkan Bey
we thank you. We would love to come back but the food should be corrected urgently.

Very good quality and friendly hotel.The staff of the hotel are very concerned and polite amenities, the rooms are only a bit old but the staff are interested to sleep in the hotel's facilities and entertainment so guzelki room.

This is the second time to the hotel development and everything we are so glad that we are always in the hotel) I came with my family, the concept of the hotel is very ideal for the family get drinks and drinks. Thank you to Emir and daniel friends who are interested in our animation team very good facilities

I stayed at the facility between 9-14 July
The rooms are fine, the food is not very good but not bad, the staff was concerned and polite, it was good to have a sand and blue flag as the beach, I think the only missing mini bar was poor in size and no beer. The animation was a little weak. I would recommend.

Overall, was a good stay, however, some missed days for our housekeeping. Good enough food, poor english, watch what you buy as you may get scammed out of money. Spa people Kasim Acar is one hell of a massage therapist, would recommend him any day of the week.

Thank you very much to everyone about a place where we have come to read the advice of a nice pleasant hotel and never regret it

The hotel was very very good. WiFi draws everywhere. Eating places are thought everywhere. Every detail has been considered in detail. It is a very good and comfortable place especially for families with children. The only 2 points we couldn't be comfortable: their mattress was too soft. We had trouble sleeping during the holiday. A bit troublesome for those who are not used to it. He is also the chief, the top cook, the manager who shouts and behaves very hard to the employees in the food places in everyone ... They can do it quietly and without being in the nation. Or it was not nice for people to hear. Also, people working in some departments had very angry, aggressive and harsh behaviors. Their direct energy is felt. Especially the female employees show their emotional state very much. When we go on vacation, experiencing such things is the most uncomfortable situation. Other than that, it was much better and more beautiful than pictures. In fact, we do not think that the pictures on the Internet reflect the hotel very well. Because it is a really nice and well designed hotel. I would like to go again. It was really good.

The hotel has done wonders with the latest investment and the Swandor brand. It has surpassed class in hardware and service. The animation team is amazing. I would especially like to thank Beco. It became like a family in a day or two. Health for everyone's labor.

The welcome to the hotel was very nice.Personnel interest and guleryuzu was one of the beauties we saw here.The employees are extremely helpful and well-intentioned.Particles responsible for dealing with guests.The facilities are very spacious and but always clean and well-maintained
The service is limitless and the variety of dishes is wide but the flavor can be improved. We have many good reasons to come here again. Thank you to all the managers.

the service and attention was very good. Thank you very much Mr. Gurkan from guest relations. I would recommend it to everyone.

The only minus aspect of the hotel was that bell boy did not accompany to the room at the entrance. Apart from that, we had a nice holiday in every aspect. The food was varied and delicious.

The hotel was very enjoyable, I would recommend it to everyone, the staff is very concerned and a very clean hotel. I recommend it to families. Meals can be made better quality. The rooms were fine. We came as a honeymoon couple and we were pleased. Thanks to Serkan, Ibrahim and DJ who made the darts. We will come again, insallah.

we had a great holiday. Derya restaurant is an address with quality and good food ... I recommend it to those who go. At the same time, guest relations are hardworking and devoted. Thank you very much to Ye im for guest relations. Thanks to all of the staff in general Swandor ...

He comes every year and we faint. I don't know how it happened after changing hands. We chose Bodrum this year (2018). And I hope we will always choose Voyage Bodrum Adult.

"Cleaning is the most important in the period of Pandemic", but the bed linen of our room was not changed even though we stayed for 4 nights. Although we said and expressed our wishes, they cleaned the room and they left it in a dirty condition. At the end of 4 nights, I called the reception, thank you angel, came to my sister and changed our bed linen thank you Bidet menu less than we expected

The resort has a lot of good things for example the pavilions to rent at the beach and the pool facilities for the kids. The hotel is keen to provide a good service and excels with some staff providing a great experience.

Everything was perfect until the last day when we stolen the steam out of the room. Ruzan impression for end holidays ....

Very large hotel, nice but a little too far from the city center
Fair prices, medium sized but clean rooms, very large pools and attentive and outgoing staff

The first day in this hotel everything is perfect thanks to the swandor hotel ...

Had a brilliant family holiday just over a week OK we where there for 2 weeks everythink you want in a Holiday

This was our first holiday abroad and we always wanted to go to Turkey we stayed at the wow topkapi and could not believe how nice and friendly the staff were yes the hotel is a bit out dated but I like that I have 6 kid ages from 16 to 3 years and they all loved it I will definitely go back in the future

A very nice place to eat is top !! Just go there and experience !!!

Unfortunately, she's been in the classroom on everything. My stay was the worst hotel.

I was with my husband at a hotel in Turkey for the fifth time, but this year we had a very good rest! Thanks to the hotel administration for the correct work of the staff, the hotel is more family-friendly, but the animation of the hotel is very good so don t get bored, that's for sure, many thanks to the animator Mensah!

Without doubt one of the favorite hotels I stayed!
The staff was extremely friendly, the restaurant very flexible (appreciate this!)24h food and drink/ and the animation team were the best! I'm really thankful for all the programs which they made for us every single day, like foam party/pool party/aqua gym.... and big thank u goes to Zuliaha!
We had every evening great, which obviously also added up to the experience. There were shows, parties... And life music or concerts too!

Absolutely brilliant hotel, ignore the negative reviews. Lots of Russians and not many Brits, but this didn t bother us at all.

Food was great. General is great, we enjoyed it for a week
Staff is great too
Especially emir

very good hotel and service ... but its old desinged.

Loved this place. A great holiday destination, great food, great entertainment, great facilities

Great hotel for families with children! Very pleased with the team and organization of the kids club!
Perfect hotel for family vacation! The Best entertainment for kids!

Really good hotel . Wellies it . Entertainment is really good . Thank you serkan for everything

Excellent pandemic measures were taken at the hotel, it was above my expectation. We easily took our children to the mini club. we bent a lot. They had nice dance shows. We especially liked the basketball show. there are many activities during the day. Thanks to the animator Ibrahime, who played darts and boccia. and also thank you DJ Denis for taking care of us about music. There are really friendly staff. its pier is long and full of fish. We had a nice and comfortable time on the beach, but I wish it would be nice to have a sunbed service.

Must be here... Now I'm in Swandor, So far I have only a positive opinion, everything is like a dream, all the recommendations for Swandor and his friendly staff

During the pandemic period, the measures were good and high. The mask was distributed all the time. People without masks were warned. Peception was smiling and bringing quick solutions to problems. Bell boy first disinfected the suitcases and then carried them to our room. It was one of the most beautiful and spacious rooms I have ever come across. The variety of dishes was good, but hot meat dishes were cooling quickly. The flavors of other dishes were fine. Evening activities in animations were sometimes nice and sometimes poor quality. Our friends ibrahim and olcay took good care of us and gave good answers to our requests. We had nice activities. The hotel is very spacious and they met what I wanted. I would definitely recommend the hotel to other people.

Hesitantly with my wife and daughter ...
We came with my wife and daughter hesitantly, but if you are afraid of covid, I think don't hesitate. First of all, our suitcases are disinfected at the first entrance and our fire is measured and we continue with a mask. A sterile environment is provided both in the refectory and other environments. Rooms are cleaned every day and towels and cleaning supplies are renewed, room cleaners do their job very well. This is an advantage for us as it is a great hotel with beautiful architecture. It is very nice to have both sand and grass on the beach. I recommend the big pools and the beautiful aquapark. In short, wherever you are, they have positioned everything you want very nicely in the hotel and you can reach it easily. They are very good in terms of service, especially the working staff are friendly and well-intentioned. Ahhh, there is no animation team in my head, the sweet troubles of my head enjoyed very much. We would like to thank the ladies, the honor and Ramadan gentlemen at the bar service, and the hazad bey and other spradon employees at the beach snack. By the way, there is live music and disco every evening. My advice is to go to the disco on Saturdays. They really make people feel valuable, we say that we came. Hope to see you again as soon as possible.

We were very pleased with the holiday we came as a family. The hotel was nice and good. It was close to the beach. Architecturally successful. It has a large area. There were 2 piers in the sea. Animation was very good. Playing Darts with Ibrahim is very enjoyable. Thank you to DJ Eser Abi for playing music for us. Can come as a family.

Beautiful beach with excellent staff. The hotel's treatment and services were good and the prices were good