wow topkapı palace hotel Reviews

Super hotel with great menu and service. I would like to come back again.

I RECOMMEND YOUR READING

Rooms: The rooms are perfect. Large and comfortable beds. It has a big closet. Minibars are nice. The bathroom is a click small.

Sea: The sea is very beautiful. Classical lara juice. But I suggest you go before noon because the afternoon is calm and the afternoon is choppy.

Pools and Aquapark: The pool is big. It's crowded but you don't feel it at all
The pool in the patisserie is for resting and the Aquapark is also very good. There is no shortage of boats, but they haven't renewed the stairs.

Staff: If you said that the staff in the hotels you visited before are good, you haven't come to this hotel. Not a staff member, but a personal assistant. Especially jasmine lady and animation cups are very good. I went with my mother, it was her birthday, we celebrated at the bakery, they were very helpful. So they don't give you bad things;)

Meals: Food is very tasty. But the grill does not have much. There are always cheap meats like turkey and chicken. Their breakfasts are very good.

Animation: Animation is successful. There are good shows and parties are good.

Drinks and Eat: Everything is there. It is very tasty and there are about 20 bars. So what you want is everywhere.

A clean and healthy hotel that adapted very well to the Covid period. The only problem is that there is no open bar until morning.

Clean hygienic, everyone working guleryuz, restaurant meals number 10, general order and discipline is perfect, beach order again number 10, food and beverage materials used in the room and even prepared using everything good, including cutlery.

I was a very well received week super the hamam the massage the sea the beach the pools the entertainers all the kitchen everything is well organized.

I do not recommend it to anyone who sucks, definitely do not come, friends. Neither the rooms nor the pool are cleaned, even though we tell you every day, the bidet.
There is iron in the sea, my wife's feet were shattering straight and it is not visible in the water. All rooms are full of care and service, the same food and tasteless.

The hotel has taken over the capacity of the vacationers. The pools have 3 rows of sunbeds and full. I could not find a sunbed at 7 in the morning. Thank God the attendant Mehmet was mobilized. it is hard to find a place. The sea is full of people. We were able to enter neither the sea nor the pool because of the fear of covid. We managed with the shower. Although the restaurant was full. The restaurant was full. since ... the coughs are imprisoned, they sell each other virus.covid certified hotel. It is difficult to understand who is giving this certificate and how they supervise it. The food is good. The rooms are clean. unfortunately, there is a serious risk of covid here.

Guler Yuzlu staff with the nature of the icice with the cleanliness of the rooms etc. etc, no need to extend the 5

I went in and out to leave my friends. The historic tap has a modern construction, an interesting and beautiful concept.

An excellent hotel with a wide variety of food and delicious staff, very concerned and hard-working covid -19, all the measures taken are super closed, everyone wears a mask in the closed areas, there are thermal cameras at the entrance, you can come with peace of mind. Thank you very much to Ms. rem and Safinaz, who work in the guest relations department, they help in everything, thank you swandor

We stayed at the hotel for 10 days and did not find any shortcomings during these days, the hotel service and animation were very pleased, thanks to the animator Mensa for a fun holiday

The fact that the staff of a real hotel is friendly and professional rooms and cleanliness of the hotel to say the flavor of the food and can not find fault I would recommend to anyone the only annoyance is the price of a hotel that is higher than normal hotels with the right to service with a hotel.

When the Wow tag changes, the interior quality also changes

The Facilities of the hotel good. But the rooms need to be renewed.

We came to the Swandor family where we stayed on July 26th and we were very pleased this time with our parents. I would like to thank you very much for the high attention and attention you have given to our relaxation during this holiday we took to take a break from the high rhythm of working life.
As a result of outdoor and room renovations, a high comfort area is provided. The smiling face of all the staff here, I would also like to thank Mrs. Fat ma, your customers make you feel like a family member. Even in a small problem in our room, we reported the situation to the Guest Relations staff when we went to breakfast and observed that the problem was solved as soon as we returned from breakfast. I can certainly say that families with children will spend their holidays peacefully without any problems (food, hygiene, activities, etc.). There are 2 better A la carte restaurants. We tried the Hanedan Restaurant and would definately recommend it. I hope that we will join your family again next year with my family ... Thanks for everything ...

Stayed there for 4 nights awesome free drinks great and comfy rooms nice aquapark great service at the open buffet by elif deveci :)

Food is fine; You are unlikely to be hungry. The staff are super-friendly and helpful. Cleaning is done daily and sufficient. Rooms are nice. 2 A little effort should be made regarding the issue; 1-During the pandemic process, no masked dining hall, no fire measurement, etc. precautions have been taken, but the activity is like a wedding at night, everyone is next to each other! 2- The facility, especially the waterpark, should be renovated a little. It is not bad, but the facility feels like it used to be more well maintained. Will I go again? definitely yes!

With its architecture, it is an amazing facility with its entrance and entrance, but you see that it is a must.

First of all, we stayed between 6-10 July. We have been going to hotels in the concept of ultra everything for almost 10 years. Overall, we were satisfied with the Swandor Topkapi hotel. To start with the food, the food is fine. You can find red meat. Breakfast, snack bar etc. enough. However, I cannot say the same for desserts. It manages the dessert variety and taste. Especially milk dessert (such as mourning cake) does not seem to exist. Same in the pastry shop. Beverage qualities are good. However, I think that cocktails should also be made at the bar on the beach. The number of staff is a bit low and it must be from the corona for the hotel to make the necessary profit. However, alcohol quality decreases in Xone club, this is something that does not suit the Swandor group. The dj and an animator in Xone are always going to the girls. One day a DJ even pushed a drunk boy over the girls for not giving the girls a face. Such situations are embarrassing. I think the necessary personnel should be warned. The rooms are beautiful. Necessary measures have been taken for Covid19. Mostly the staff are smiling. The beach is beautiful but the sea is wavy. I can definitely recommend that my complaints are resolved.

We liked the hotel in general. Food is nice in the rooms. The animation is successful. Olcay and ibrahim are very professional in their work. A hotel to be preferred during the pandemic period. Ecrin and Banu lady serve very well in the bar. We'll come again.

One of the Best hotels in the world...and I have traveled a lot!

I stayed with my family for 5 days. The hotel staff treated us as if we were guests coming to their own homes, they were very respectful. Every place including public areas and toilets was clean and sparkling. Food varies according to personal tastes, we like the food in terms of variety and taste. I would like to thank all the staff for their understanding of service and the beautiful holiday they make us live.

We had a holiday in a good hotel. We liked the hotel's pool, area and greenness very much. The hotel had a nice mini club for children. It was full of friends who tried very hard in animation. It was fun to play boccia and darts with Abraham. Where he is, we were there. His attitude and interest towards people is very high. We would like to come next year hoping that there is no pandemic period. A hotel suitable for families.

Great quality very clean very fun known very expensive

Very good experience.
We are from uk for the first time. Entertainment team were very good especially emir and daniel

The hotel is perfect. During the entire stay there was only one small minus - no one said that there is a special place on the territory of the hotel where you can leave things, change clothes and relax before checking in at 14.00. We arrived at 8.00 and walked around the territory until 14.00, and we learned about the availability of this place the very next day from the guide.
This is where this minor minus ends and is completely undelivered by pluses.
Excellent green area, luxurious renovated rooms, excellent service. The staff does not ask for tips and their absence does not affect the service in any way. Huge swimming pool, everyday animation - you will not be bored. Diverse cuisine both in the main restaurant and in the snack bars on site. Plus a large number of bars with good alcohol and a pastry shop with good sweets. Some pluses. That's perfect. We were very pleased with the rest. We will return to this hotel more than once and will recommend to friends

first time i come for 1 week it's just amazing the animation team especially emir and daniel

I eat drinks, clean 100% hotel, after renovation
Very nice for children and adults

First of all, thank you for the measures taken by the hotel for the covid. However, the number of waiters and employees unfortunately seemed insufficient and the employees seemed very tired. The number of waiters and More

I was very pleased with the hotel, the cleanliness of the room was superb, changing every day, the food was superb, the hotel's entertainment, or a night club, went to the concert level was good, especially the animation was great, fahrettin bey, emir bey daniel, dj gokhan more high level of architecture and landscaping, no words to say, I will definitely come again

Excellent hotel with all possibilities. The kids really enjoyed it and so did we

Room:
We lived in the Deluxe Room, a small room for 3 people. The room has a mini bar in it there are 1mirinda 1Pepsi 1Sprite 2 bottles of still water and 2 bottles of still water. If it ends, put new ones. The room is cleaned every day. They put bar soap, shampoo, shower gel, body lotion, ear sticks, cotton pads, toothbrushes, a shaving machine, a washcloth in the toilet. There is a glass for brushes. There is no bath, but there is a shower, in the shower there is a dispenser for shampoo, a hanger for a towel. The toilet has a hairdryer and a telephone, but I don't know what it is for, there are no buttons there. EVERYTHING THAT HAS NOT TOLD you can see in the photo below
Hotel area: PHOTO CARD BELOW
There are a lot of buildings with numbers. There are 3 swimming pools, a water park, a children's water park, a dining room, 2 drinks bars, 1 food bar.

First I will write the beautiful points. We stayed in the duplex family room. Whether the landscape comfort and cleanliness of the size of the room we were satisfied with the family. <br/> The sea is generally beautiful. When you enter the pier is more enjoyable because unfortunately guests do not know how to use the baton can be dirty beach. <br/> Pavillons are very enjoyable. Ideal for those who want to stay away from the crowd and pavillon rented canned drinks such as cans of beer and fruit platter etc served. The sea is usually undulating after the afternoon. <br/> We tried Safir Alacarte (paid). Whether it was the service or the flavor, it was four quarters. The calamari grilled and pumpkin souffle were superb. Come and thank Mr. Emin. <br/> Guest relations Cansu Hanim is a life preserver. Everything you want to really start running, very thank you. <br/> Entertainments super. The kids club is great. My 4-year-old daughter never wanted to leave. The activities and evening entertainment are great for the big ones. Really much effort and money is spent on the evening entertainment. <br/> Let's come to the negatives. This is a big hotel. When we stayed there were 2900 people. The crowd is very sensible and sometimes it is disturbing if you don't like the crowd. <br/> The tables in the main restaurant are very bottom, you do not want to get up after sitting. Open buffet area chaos. There are many types of food, but I think the flavors should be better that you are close to this hotel. I did not taste this hotel except alacarte flavor. <br/> The staff at paid places are wonderful. For example, the piedgers. However, other staff need more training and supervision. <br/> The cleaning in the common areas should be shown a little more care. In fact, the employees are working but the place is very crowded and unfortunately most people throw the batons on the ground. However, there are batons in every belt! Maybe we should increase the number of guests or train the guests a little bit, so that the quality increases. <br/> I'm sure they will complete the shortcomings next year and become better. <br/> If you like fun and crowds, this hotel is for you.

We really enjoyed! All at the highest level! Beauty! Clean! Service! Just super!

foods are good. cheese at breakfast on olives etc everything quality really. In a time evening there were returns such as in food, meat is not not like beef meat turns confused and a doner quality you eat from mid-size to outside. You'll find maybe something Rixos did not stay not I ever rixos sure returns like that, but quality of here, I expected a rotary. also kofte they come ready beef quality is not! fat cartilaginous pieces are coming into the mouth. my room, I requested an extra pillow which was not giving it a 1 out of 10 the reason customer relationship

Our stay in the 8 days we spent very well, especially daily animation (darts) was very funny. I will recommend Swandor Hotel to everyone. This staff is very friendly. Ibrahim, Max, Daniel.

Food eh. Hotel number 10. I stayed for 4 days. The beach was sand and the sea was superb. Appendix: Actually I wrote longer. Meals should have more options. It should be of better quality. This is my opinion based on the lack of choice, rather than on whether to like it or not. For the rest, I can say everything is very good. Staff and service were good. I did not sense any wrong or troublesome situation.

We are very pleased with your hotel. The services were just right and we were very pleased with the hospitality. Combined with the sincerity of the employees, it was an unforgettable holiday. We thank you.

a fine hotel. The staff works with heart and soul. Of course, there may be minor disruptions in such a big hotel. But in general everything is good

Nice pier and pavilions. The sand on the beach is gray and very hot.

We are satisfied in general. We did not have a problem with the hotel. The food is nice and there are all kinds of cocktails. The room is big and comfortable. The staff is relevant and relevant.

Amazing hotel and fantastic holiday. 100% reccomened! I want to come back again!

We had a very nice holiday in a historical environment. The room was very nice, the food was very good, the drinks in the bars were very good, the atmosphere was not too crowded. We did not wait too long at the buffets. Covid-19 rules were followed. The staff was friendly and very interested Animation daytime activities were very nice Thanks Ibrahime, the animation shows were successful, the live music every evening and the open air disco was excellent Thanks to the DJ Esere who entertained us there

At first I was very hesitant. did not recommend my immediate environment. But after reading the comments on the exchange, I changed my ideas a little. indeed a very good hotel for a family holiday for a holiday special for the duration of your stay here is a very nice animation team who are interested in you and never let you hurt. I want to open the xone area every day. Because it's the best place I have seen in antalya. There are people from many countries in the hotel. It is a suitable place to be friends. I am really happy to be here. librahim is a really great person. It makes us laugh with the lights. I will try to come back to the hotel next time or in my free time.

Lots of fun and you have everything you need by hand!!

The hotel is excellent, the area is great and the design !!! Poor purity is monitored. The kitchen is large, there is a lot of food choice !!!

As a person who is still staying at the hotel, the staff are very friendly, especially the lady who cleans the rooms of 5200 is really doing her job very well. Thank you very much for everything my wife is wearing hijab and we have never had any trouble in this regard.

Amazing. The staff were very welcoming and the food was lovely.

We came from Vienna, the flight and the transfer were very well organized. The hotel offers excellent entertainment for every age group. You are very pleased with the friendliness of the staff. Most of the employees speak several languages and are very well trained. The animators, Emir, Ibrahim, Max, Mensah and Farid are particularly professionally trained specialists. They offer amusing entertainment and sporting experiences in the areas of sport and entertainment.
Top price performance ratio.

This place is very nice in terms of cleanliness and food

next to the hotel in the Kremlin hotel's brother this hotel. interlocking. There is a tower at the topkap hotel. the unfortunate place of the beach, unfortunatelly, the most left. so price performance hotel is also here. suitable for tight budgets.

We just wanted to go there to rest instead of the Vietnamese Svandor, but expensive !!

It was good for us to spend a nice and pleasant holiday in Istanbul, where we flee from the cold. Animation, food entertainment and endless energies are great We thank Emir and Daniel Bey from the animation team

Great experience, lovely place to visit with a family.

It is one of the most preferred hotels for foreign tourists as the number of European tourists serves very well to its customers. The animations are great, the sports facilities are beautiful and most importantly I find their meals very tasty. The view from the rooms is worth seeing.

Good food, lots of bars and pools. The high price is justified by the quality.

perfect for summer holidays with family. Pure relaxation, very delicious!

It is a good quality hotel, but it was better on my visit 9 years ago. There is a decline in entertainment and food.

Hotel that offers very good conditions
Two hotels in one

I came here in June. It was a very nice hotel, whether it was a sea pool or a meal. We are in another hotel because there is no room in this hotel, I regret it so much that I did not wait for the vacant place. My next choice will definitely be topkap . The food was great, especially the pasta french fries and pancake, and the magnificent soup was great. There are no stones in the sea. Breakfast food varieties are constantly distributing hygienic masks. A fine hotel, thanks for everything.

Old hotel, large and neglected rooms. Large pools, food repeats itself every day. Service level below zero. .

We had a honeymoon at Swandor hotels, we had a very nice holiday, we came here, the sea, the pool was perfect, we want to come again, we had a very nice chat with Zel ha lady at lalezar. Seandor hotels topkapi palace

Very nice hotel. Animation is good. The hotel itself is beautiful. The restaurant is huge. Animators Fahrettin, Ibrahim well done.

I made the entrance on October 16, the welcome was nice, quickly prepared our room, although the hotel is very large, very easy to reach everywhere, a good design, clean rooms, housekeeping is successful, restaurant, pool and beach is quite good, despite the crowd never confusion, well managed, a hotel that can cater to children or groups of friends at the same time, activities are very intense and successful for those who want to have fun at night party, live music and disco is quite satisfactory, customer profile middle class this is quite good everyone can be established modest and friendly friends, nose nobody in the air) ) When it comes to food quality breakfast successful lunch mediocre, dinner good, for alcohol users I do not comment on what I use but it seems good, I think these prices kitaslan (I came with ETS) service excellent price performance rating compared to hotels that apply twice the price There are many hotels in Belek and Lara Kundu e as one of the remaining excellent, in this hotel management must have the effect of the transition to the Swandor group, I think a little like the introduction price, these prices may not be next year, let's come to the staff e, management and staff congratulate, one of the two do not please you as much as possible in all areas cooook the swandor hotel management and the staff had so much fun

The facility is excellent, the service is perfect, the sea is terrible, there are huge waves even in August

Hotel class. Rooms clean well, but not always fill the mini-bar. Dinner ends early. Bartenders are slow. Special thanks to teen animator Dima and Kristina from the mini-club!

Thank you so much Swandor Topkapi Palace team
Excellent rooms & food & activity & pools & beach

We stayed at the hotel for 4 days.
At the end I want to say what I will say first. We had a nice holiday, I would like to go to the hotel.
Covid19 measures are sufficient.
The number of staff is sufficient.
Hygiene is fine.
The beach is sand.
The sea is wavy and deepening suddenly ..
The number of sunbeds is sufficient.
Entertainment etc is fine.
The taste of the meals is in place.
Disciplined staff and principled management
Aquapark is enough.
Now let's write about the negative aspects.

The joints of the slides in the aquapark are troubled, they drew the elbow and knee.
It is very crowded, the problem of waiting in line and maintaining social distance is troublesome.
Bad shower, weak water pressure ..
Bathroom drain is problematic, water accumulates inside.
The TV is malfunctioning.
The restaurant is crowded.
The sea is getting deep quickly.
The number of showers is insufficient on the beach.
The kids club is weak.
No children's restaurant or closed.

So it is 4 stars.
I hope some of these problems will be solved in our next visit.

Thanks to the entire Swandor family though.

I would like to express my thanks to Ms. Vehbiye TE IN for cleaning. Overall all the staff were friendly. I give my love to all these beautiful people.

I bought a holiday from January 2019, at the agent's advice because I trust him, unfortunately in Romania there was not much known about this hotel, most of the agencies still show it with the old name, the pictures with the old furniture, etc. I say this for the resort was taken over last year by the Swandor Group, coming with a number of improvements such as:
renovation of restaurants, total renovation of nearly 1,000 rooms, changing furniture, changing employee perceptions towards the client, a series of improvements in the beach area, swimming pool area, children and many others that probably do not come to mind now.
Finally, we spent 7 days, we enjoyed the maximum of what we were offered, I have nothing to reproach, that is why I offered 5 stars!

It was great again. Enjoyed this vacation. Too bad the weather is over.

A very nice hotel as far as the size of it. The only bad side is that it is very crowded but I liked it very much.

The most important thing in my pandemic process was the restaurant and room cleaning. I thank him here.

Nice place for a place in the crowd already got to be crowded two hotels have been united, but the reservation is done separately I suppose a hotel with 6000 people 6 to 7 bars, but the discosu came a little small

We came through the ETS tour for the honeymoon vacation. Although we asked for a pool or sea view room, they did not fulfill our request. Apart from that, you encounter a very relevant staff from the entrance. The food is great but you will regret that you do not fall in your way to Dynasty Alacart Restaurant. Service is very slow. Initially, we waited 32 minutes until the soup arrived.
The beach is clean. You can make unlimited use of everything you want. Only spa charges.