Westin Long Beach Reviews

Great local, and great restaurants near by. Also walking distance from the beach.

The hotel, room and area were very nice. We only stayed here 1 night. I would suggest not going to the restaurant, it was over priced and every time we asked the the server to refill our bottomless juice, seemed to till his eyes and take forever to get it done

Comfortable bed, nice room. The hotel bar closes early, like 10-11pm

Friendly staff. Lovely rooms. Parking deck is a bit confusing to navigate.

Thanks for the great drinks, really great bar service

I have gone to a convention in the area for many years. I've stayed at the Hyatt twice before. Once single, and once married. But I have to say that the last 2 years we have stayed at the Westin. We seem to enjoy our stay there more, even if we don't have a front view of the beach. We are hoping to be able to book the Westin again this year.

Very nice hotel, in one of the best locations in LB. The hotel is dog friendly, rooms are big and comfy. The heavenly towels and sheets are the best. Go to the Breakfast Bar a few blocks away for an amazing breakfast burrito!

Said "you have arrived" but couldn't tell which building it was because I couldn't see the hotel names at the top of the building from street level.

Nice hotel. Expensive food. No hot water one morning so no shower.

Every time I go is as good as the last! I live this place. Def one o f my favorites in so-cal, LA area.

Gorgeous hotel lobby, and the king bed room that I had was lovely. I particularly liked the rainfall shower head, and the bathroom was very spacious. Bed was comfy, and the concierge was very pleasant to talk to. Overall, awesome hotel, worth the money.

Staff was great. Buffet very good. Great place to stay and get a meal.

The room and Hotel are very nice. The staff is very helpful and responsive. We walked to the beach and enjoyed an amazing dinner on the water.

Pet friendly rooms with helpful staff and clean rooms with great view of the LBC performing arts center and Ocean Blvd. Decent pool area and gym amenities.

I always have issues with the doormen & vallet workers. The front desk people are very helpful and the hotel is pretty clean and updated

Can someone please answer the phone at the security office? Maria(not her fault I hope), we re going to become best friends...

Attended a Boeing team meeting. Excellent conference and meeting rooms. Catered breakfast and lunches were 5 star quality. On site parking convenient.

Great venue and the rooms are top notch and worth the price

They charge like $30 for parking without telling you until you arrive.

Average property, nearby Hyatt properties much nicer

I came here with my family and friends from my place to have lunch a couple of times now. It's a nice place to deal with some business or any matter. This excellent hotel's restaurant had nice and good food as well as the hotel rooms. They strive to provide us the best service that exceeds our expectations.

Pretty typical of a Westin. Overall very clean, rooms are fine, starting to get dated just a tad, tv a bit small, but shower and bed are good to go. Both night stands have readily available plugs for charging all your devices. Staff overall are quite friendly and accomodating. Something to note, elevators don't require key card to access floors. This could be a plus or a minus depending on what you prefer, just throwing it out there. There's also an on site concierge for "Budget" car rentals and a small snack/gift store. Expect to pay for parking if you have a vehicle. Otherwise plenty around within a walkable distance for food/drink, shopping, beach, etc.

very nice hotel, close to Aquarium of the Pacific and harbor area. good restaurant. rooms are large, very high quality. helpful, friendly staff.

Great hotel very friendly staff. Centrally located in downtown Long Beach. Accessible to great nearby restaurants, coffee shops and aquarium. The facilities went through a refresh so the lobby looks great and completely new. The staff were very friendly and helpful. We were upgraded to the corner room at an executive suite. There was plenty of space and the room was great! We also had the option for the breakfast which we really enjoyed. We got the avacado toast and the Benedict which were fantastic!

I would stay here again in a heartbeat!

came on a spg free night rate arrived very very late and they held my reservation for me i was so happy

They were very nice and helpful. Was looking for the customs office and went into the hotel by accident.

***AWFULL CUSTOMER SERVICE*** Stayed there last week and got charged twice for ordering one room service! The receptionist had NO proof of second order whatsoever but after I left the hotel, she just debited my account anyway. THIS IS UNACCEPTABLE!!!

AWFULL AWFULL AWFULL! Shame on you!

They treated .e and my guests very well. We showed up a couple days earlier than expected and yet they still treated us like current guests.

Booked a stay here and realized that the hotel is under construction. No notifications are given to people booking here. Grateful to avoid the hotel during loud renovations!

Clean and extremely well maintained rooms. The staff is also extremely helpful. The express room service is available at all hours for any assistance. The in room breakfast option is pretty great.

Wonderful neighborhood beautiful hotel great area nice service

I liked this hotel. It's one of those places you walk in and say am I adult enough to come in here. It was clean. The beds were comfortable. They open the doors for you, which I avoided by coming in the side entrances.

Great place to stay. Friendly staff and the suite I am staying in is great. Close to many restaurants.

The room is not as impressive as the photos online. Everything cost extra, the room price seems low until you have to pay $30 a night for parking plus $15 for their advertised Wi-Fi. Just like a lot of things in Long Beach it seems like a fair deal until you have to pay for 10 extra little things. I will look for a different place to stay next time I am in Long Beach

The rooms are very clean and the staff are nice and also the view from the window is very pleasing

Fairly good, service was adequate..loved the lounge!

Great location near the aquarium and convention center

Great location and restaurant, friendly staff, and comfortable rooms. Got upgraded to an amazing suite!

Well furnished rooms with comfy beds, modern styling, and high pressure showers. Very friendly staff. However, I can't give them 5 stars for two reasons. One, they charge $25 for parking. Two, they charge $20 for Wi-Fi access. Come on, it's 2017. Who charges for internet anymore?!

The Room is very lovely as are the amenities in the hotel. I was disappointed to find no concierge lounge for platinum guests, to enjoy Appetizers in the evening. This is the 1st time I've encountered this at a Marriott. I was delighted to find that my dog is welcome.

great time .. giving back .. children's christmas store with media, celebs and awesome children Wendell James, Ms. Hitch, Romeo Miller,

It was good. Liked the beds, pillows, room, bar, food, service. Everything you should expect from a restaurant.

Had a double bed room. It had a beautiful ocean view. Right in the heart of the city. Great restaurants within .5 mile. Can't wait to go back.

It was amazing. And they were very prompt and courteous

Was there for a convention. Rooms were nice. Could use more dining options.

Nice place to visit, reall it's awesome......no words to explain.....

Good location. Helpful staff. Breakfast needs improvement

Amazing view, cozy rooms, awesome shower. Doesn't have microwave in room but has refrigerator.

Best hotel service in town. Bellhops are friendly and rooms are excellent.

The Westin never disappoints..... great bar .... comfy room

not as good as expected.... but similar to lotta the inns i have stayed at in huntington beach blvd

Friendly staff and a good location right next to the convention center. Really good breakfast!

Incredible location, clean and comfortable room with a great view! Exceptional service and staff!

Room was average, AC very poor. Big empty spaces here not very welcoming. Stood in line for 20 min to check in. Edit: figured out why AC is so terrible. See photo. This hotel is in desperate need of maintenance. I'm sure this is due to some new Millennial manager 'Raising the level of service while cutting costs'. The blankets were very worn and the filling inside the quilting was all balled up giving the feeling our blanket was filled with dead mice and chopped off fingers etc. AC cooling fins looked 50 years old. Note the date on the filter change, 6/23/19. Someone saw this damaged corroded unit and put a new filter in and closed it up and did nothing. Not okay!

I usually stay at the Costa Mesa Westin but gave this Westin a shot. I was perfectly comfortable but just wasn't as nice as I was used to. The valet was FAST and outlets next to the bed.

Great clean rooms, the buffet breakfast is great make sure you get the breakfast sausages and potatoes.

Very nice place. Looking forward to going back next year.