My experience with UrbanBound was excellent. Lisa @ UrbaBound made my move as easy and stressless as possible. The movers were also professional and on time in packing up my house items and transporting them across states. I will definitely recommend them.
I had a great experience with UrbanBound. This onboarding portal is easy to navigate and informative. My relocation consultant was helpful and communicated well throughout the process. I have no complaints!
Urban Bound was easy to use and consultants were top of supporting you. I would highly recommend them to any brand looking for a relocation company to support.
UrbanBound did a fantastic job. I was no even close to my house, due to COVID19 restrictions. and they made the whole process very easy for us. They were very professional, provided plenty of opportunities to communicate and make adjutments. The driver was very professional and treated me as I was part of his family, always answering my texts and calls. He took care of my things like was his own, very carefully moving evertything, no a single class was broken, this was an amazing experience. Thanks!
Theresa helped me through out my process of onboarding. Everyone I spoke to was very professional and efficient. They valued my opinion and thoughts through out my move, I am very impressed by Urban Bound.
Theresa was very kind, and checked in on me as often as she could so that she can help with any of my process.
Seamless process from point A to B! I moved from SF to NJ and the team at UrbanBound help to provide me quality moving quotes, excellent service and unparalleled communication throughout. I would highly recommend to anyone looking to make a big move without the hassle!
I used UrbanBound for relocation services, moving halfway across the U.S. Their customer support was very communicative and helpful throughout the whole process. They always followed up and made the process very easy. I highly recommend UrbanBound for your relocation services.
MY consultant, Ashley, was wonderful. She was more than accommodating and did all that she could to help me with my move--- at the start of the corona pandemic in March, no less! Their web portal is interactive and easy to use. I absolutely would recommend UrbanBound for corporate relocations.
UrbanBound handled my stipend funds from my company to help make the relocation process simple. Customer service was excellent, Megan was my direct point of contact; she answered every question I had no matter how many with a calm, professional and knowledgeable response! I truly appreciate her and the entire UrbanBound team for making this a smooth transition during these uncertain times!
They were patient and answered all of my ridiculous questions. I appreciate the manner and composure they used . It made me feelistened to and provided for I would 10/10 recomend.
This has been the most stressful experience working with UrbanBound. I have to use this company to manage my relocation package and it turns out I have to do the work they re being paid to do. I wish so desperately that I could ve handled this on my own. My relocation consultant was on vacation with no notice and now I m forced to pay higher rates as we are approaching my moving date/ start date.
Theresa Padillia and UrbanBound were a great relocation experience. My employer Zillow partnered with them to relocate me up/down on the West Coast. Easy to communicate, organize and budget your move! Thankful for my company for providing this service.
They failed to communicate between us (their customers) and pods company. We had to call pods directly and aggressively and constantly call the urban bound rep just see where we were in the process. As a result, it is too late to use the PODS company.
UrbanBound and Sarah held our hand through an interstate move that had a lot of moving parts over the holidays. Our move could not have gone better! Sarah was calm and patient when we were not necessarily on our best behavior! ;) I would use them again in a heartbeat!
My relocation was not your typical relocation. Theresa with UrbanBound was awesome! She answered all my questions in a timely and professional manner. She made my experience a great one!
Very helpful on my relocation. I would recommend anyone their services
Urban Bound was a great service that helped me out with my move from Baltimore to Memphis. They were a big help in covering some costs that weren't outlined in the benefits. They also covered our AirBnb expenses for our long drive to Memphis. When you're moving a lot of little things add up to cost a lot, so having some financial help was great. They're very easy to work with and very easy to submit your expenses for reimbursement. Everything moved very quickly and efficiently.
UrbandBound was the relocation handler for my recent job change. I got an introductory e-mail followed by a phone call. All my questions associated with the relocation were answered (moving household belongings through U-Haul, storage duration/fees, temporary travel to scout rentals with my wife, use of short-term housing, existing lease break fee reimbursement, etc).
In addition, my relocation specialist was available for follow-up phone calls, and was very responsive with e-mail queries.
I wouldn't hesitate to work with UrbanBound again in the future.
Keep up the good work, and stay safe.
Thank YOU.
My relocation experience with UrbanBound was great and pleasant!
Very pleasant experience and very smooth relocation process. Thank you for UrbanBound.
Laureen at Urbanbound was very helpful in my relocation. She assisted in getting my temporary housing, U-haul, both cars moved and my final move. She also helped get a trip home arranged to make closing on my sold house easy and the overall experience was very good. I recommend using Urbanbound to help make your experience go as smoothly as possible.
UrbanBound is AMAZING. They have made numerous of extremely helpful resources available to me have also been super helpful throughout this move. I have learned so much from their resources and it has helped me adapt to my new location very easily. I was a bit confused about my relocation budget plan at first, but when I had a call with one of the UrbanBounds consultants (Jovie) in 5 minutes she was able to explain to me everything I needed, and gave me the clarity to understand everything. Truly an amazing company and they're sooo helpful.
Two days into this and it's the most miserable moving experience ever. Rep is urging me to use companies that are double the cost of my relocation allowance. I asked her to just book U-haul for me and she sent a low effort email to a generic email address and immediately went unresponsive. I will be urging my employer to use a different system for their new hires.
UrbanBound was very helpful in making my move go as smoothly as possible. Jovie was the consultant that helped me and was very good at communicating the necessary information to me regarding my move and was especially attentive whenever I had questions or concerns. I would definitely recommend UrbanBound!
I had an excellent experience with UrbanBound they made my move much easier! My relocation consultant was very easy to get in touch with (via both email and phone) and always willing to help. Would recommend!
Urbanbound made my transition to San Francisco and my life easier, they are very professional and know everything about relocation, their partners are also great doing their jobs.
its people are very friendly, excellent service, they were always there to help.
Grace was my relocation consultant, and She is a very kind person, always available and always giving me the best options.
I am very happy and grateful for all the support they gave me.
Thank you very much Urbanbound!!!
Great service. They helped me a lot with my move from California to Washington. I would recommend to my friends!
I accepted a job offer and had to relocate out of state on fairly short notice (2.5 weeks). My wife and I were in the process of selling our house, packing, and finding her a job in our new city. UrbanBound was able to assist us with booking a hotel during an apartment hunting trip on short notice. But more importantly, they were able to book a moving company that worked with our short deadline and transported everything in our home on a scheduled date.
Working with UrbanBound took a lot of pressure and anxiety off of my wife and I, as we had plenty of other things happening at once. I also received constant and timely correspondence with the UrbanBound team before, during, and after our move.
I don't have any intention on moving states away again anytime soon, but I wouldn't hesitate to use UrbanBound again in a heartbeat. I didn't have the chance to use half of the services that they offer, but I strongly encourage anyone that is moving to check them out!
UrbanBound really made my relocation less stressful, and working with a consultant was very helpful! They make sure all your needs are covered, and the platform is user friendly and you can keep track of your planned expenses and what is the budget for each variable. Also, you submit your invoices in the platform, which is also super easy and straightforward! If I ever have to relocate again, I hope to use UrbanBound, highly recommend it!
I would highly recommend using UrbanBound. The staff will help walk you through all of the different steps and answer any questions that you have.
I found the UrbanBound team to be responsive, organized, and knowledgeable. Having the support of their team helped my move from Boston, MA to Arlington, VA go very smoothly.
UrbanBound provided a centralized and intuitive platform covering all necessary and potential services required during relocation. Their relocation consultant was enthusiastic and helpful throughout the whole process, eliminating much of the stress that typically accompanies relocating.
Jovie was great and extremely helpful throughout the relocation process. She made it easy and less stressful changing city s!
It was a pleasure using UrbanBound's services. My stuff was moved from Tennessee to Arizona, in a quick and safe manner. Kristine was very friendly and accommodating.
Very unimpressed so far! I ve spoken with my specialist/consultant one time. The only support I ve received is an email for moving estimates, which I still do not have over a week later and is something I could have done myself. This has been the most stressful move I ve ever had! At this point I hope I have a place to live and my belongings by Aug 1st. If my company didn t require that I use this service, I wouldn t do so. They are a complete waste of money.
Ashley helped us relocate from NJ to memphis. Her response was quick and helpful. It was very difficult time to relocate but urbanbound did a great job to assist us.
My first time using Urbanbound through my job and it was simple and easy. Thank you for smooth transition
Awesome customer service. UrbanBound took the worries away of having move and adjust to a new job, all at the same time.
Excellent!
This is the 3rd time I have been through the corporate relocation process and this was the best!.. the relo agent (Bob B) was very knowledgeable, experienced and present responding quickly to any questions that came up.
The app for managing expenses was easy to use and track status.
Relocation can be a stressful experience but UB made it very simple
Thanks!
The staff was very courteous and eager to help out. They made my move much easier and were there to help whenever I needed them. I would recommend them to anyone trying to move to a new place as they make it easy to access all of the necessary resources while moving!
Ashley from urban bound made my move much easier than it would have been! I am so grateful for her and urban bounds help!
Sara was quite helpful with my move. Any questions I had was promptly answered. The entire process was seamless and easy.
Urban Bound has made my relocation simple. Although I didn t use much of there services, the customer service was great. Before talking to my consultant I wasn t even sure how my relocation worked. Before being able to ever any of my questions, I was sent an email with a video attached. The video cleared up all my confusion and was very helpful. Overall it was a great experience
Bob and urbanbound were both wonderful. Super helpful and made my move easy and seamless. Moving is normally stop stressful but with them it was much less so. I highly recommend urbanbound for your next move
Urbanbound services were provided as part of our relocation benefits with a new employer and we could not have been more happy with their services. It was easy to sign into their online portal and see our benefits. If we had a question, there was an Urbanbound consultant assigned to us who was very quick and responsive to our questions. We would look forward to using them again!
I had a great experience with UB. Highly recommend!
Bob was so responsive, friendly, and knowledgeable! The UrbanBound website interface was so easy to use and made logging expenses and finding information a breeze. I would highly recommend their service.
I had a great experience with UrbanBound when relocating from Michigan to Massachusetts. My consultant was very helpful in booking moving services and was always willing to help, and the final move was very low-stress as a result!
I had an excellent experience with UrbanBound and would definitely recommend their services.
I was anticipating a stressful long-distance move to a new city. But UrbanBound turned it into a seamless relocation. Rachael, my Relocation Consultant, was amazing and helped me with every aspect of the move. From ordering the boxes so we could pack, to finding us last minute hotel rooms while we were on the road. UrbanBound and Rachael coordinated everything and kept my move anxiety to a minimum!
Urban Bound helped with with a seamless transition, the consultants were extremely helpful and were always available to answer any questions I had.
UrbanBound is a professional company handling relocation packages for transitioning employees. My experience, with UrbanBound, is awesome. Sara Bavender is amazing and my relocation process was seamless.
Your help is greatly appreciated.
The customer service and support from UrbanBound was great. My move was significantly less stressful and I felt comfortable reaching out to the customer service reps with questions. This was the easiest move for me, by far.
UB was very helpful during our relocation, my consultant assisted in scheduling rental truck and was prompt to answer any questions I had. It definitely eased up a whole lot of anxiety to have UB assistance during our move from OH to VT. Would recommend.
Super helpful and made my cross-country move an easy experience!
Theresa was my Urbanbound relocation consultant and honestly can t say enough wonderful things about her- overall she was very helpful and quick to respond to any of my questions. I also thought when I initially made my move for work, I d have this financial burden of relocation expenses as I was traveling close to 3,000 miles but urban bound helped to take that weight off. Thank you!!
Urbanbound was great for my move -- all their representatives are super helpful and handled the annoying logistics of moving!
I had such a great experience with UrbanBound! They lay everything about your move out so simply and take care of everything! The moving companies they work with are just as helpful and communicative. Never missed a beat, got everything where it needed to be on time and in perfect condition, and made me feel so taken care of. I especially loved being able to just upload my receipts and submit expenses and have them take care of the rest when it came to managing my moving budget.
It was great experience to avail the relocation services provided by the UrbanBound. UrbanBound consultant answered my question and concerns in helpful manner ensuring smooth transition to Memphis. Be it travel, packing, housing, they managed it very well. Thanks UrbanBound!
Great experience. Urbanbound would help you handling any problems during your stay!
Good experience with movers. Kristine was quick and helpful.
Great service! Always available and super sensitive to my requests. Reccomend!
Moved from East Coast to West Coast and UrbanBound was great to work with. The customer service was friendly and helpful. They helped me ship my car which arrived safe and sound and on time. I had an issue with my Uhaul trailer at pickup, I called UrbanBound and left a message and within minutes my assigned UrbanBound representative returned my call and was ready to assist. I appreciated how easy it was to reach my UrbanBound rep and how helpful she was. It definitely took some stress out of the moving experience. Highly recommend.
UrbanBound was essential in helping me organize and streamline my relocation efforts. I was grateful for their professionalism, availability, timely-feedback, and coordination throughout my relocation process. Highly recommended!
Urban Bound made a very disruptive time more manageable and significantly less stressful. The staff was very responsive, professional and sensitive to our specific needs. The web portal was loaded with extensive tools and info. The direct billing option made the process much easier to manage. It was an absolutely great experience and I highly recommend them!
Moved from Denver to the Boston area using UrbanBound. My experience with the UrbanBound portal itself as well as my relocation consultant, Ashley, is very positive and I would recommend this service to anybody who wants to minimize the pain and stress of moving.
My consultant was clear, consistent, and timely with getting me answers to my questions
Super easy and convenient. They take care of everything. Sara was very helpful and responsive. Definitely recommend!
They made my relocation absolutely seamless. Sara was super helpful and always responded to emails diligently.
I had a great experience with UrbanBound. Ashley was so helpful in coordinating our cross country move. Thank you!
If relocations were so simple and fun as UrbanBound makes it.. I suggest everyone relocate atleast once a year! They handled everything and took care of my move from TX to LA with such ease. I'm so glad my company uses their services. They are quick to respond and manage everything for you. All you gotta do is make set your watches to correct time zone.
With one and a half weeks left until my move, I still have had almost zero useful responses and have gotten to use almost zero of my relocation bonus. I got one quote from the company they use for 3x my bonus amount, and they've gone unresponsive since then. If my company didn't use this company I wouldn't either.
I will be pleading with my employer to use a different company from here out.
Sara at Urbanbound was great! Very communicative and responded very quickly. She made my move to Oakland really simple and painless.
UrbanBound is not a service you should use unless your employer is requiring you to. They are unbelievably slow and at times, completely unresponsive. They have to approve every single decision you make for your move even if it s within the your relocation budget provided by your employer.
The movers they contract with were hired to do a complete move. And instead they did half the job and didn t even assist with moving the boxes into the apartment I was moving into.
If you want to stress out more and pull your hair out during your move- definitely pick UrbanBound!
Theresa Padillia and UrbanBound were very helpful in getting me moved from Maryland to Tennessee! Thank you for being so prompt and helpful. The only issue I ran into was with Uhaul, which sadly was never resolved and really screwed up my move when they wouldn't abide by the guaranteed delivery date of my goods and continually lied to me. Perhaps if I had gone through Uhaul corporate to set up my move it would have been better, but unfortunately I was encouraged to do it myself and file for reimbursement instead. Don't do that - rearrange other receipts if need be, but do not set up Uhaul yourself (or don't use them at all, if possible).
It was a seamless experience working with Urbanbound on relocation assistance!
Ashley was super helpful and responsive.Made my relocation process stress free.
This was the most convenient company that has ever had anything to do with my move. My relocation specialist was available pretty much anytime that I needed him and he was always quick with responding whenever we reached out. Would definitely recommend this company for anyone in the future.
Great service, with attention to details and quick responses
Outstanding service and attention to detail. Extremely knowledgeable, organized, prompt, courteous and pleasant.
Great experience working with UrbanBound! My consultant was very friendly and professional.
Urbanbound is the best! Very professional and helpful. Would recommended to anyone looking to relocate.
Excellent service - very easy to use, and everyone I communicated with was helpful and friendly. Highly recommend!
Very professional and easy to work with. Everyone was very good from start to finish!!
It was my first time using a relocation service, and I wish I had access to UrbanBound for all my prior moves. Bob was the agent assigned to help, and he was great in facilitating the services and answering all the questions that my husband and I had about vehicles/movers/payments/etc. It was a huge relief to know that everything was covered- thanks again, Bob!
I loved using UrbanBound to help with my move. Theresa was extremely patient with answering my questions and I could tell she truly wanted the best moving experience possible for me. Would definitely use them in the future!
So far - so shabby! We have to use this service in order to recoup some of our relocation expenses. To date - we have done nothing but phone tag with our assigned 'specialist'.
She has been on vacation - doesn't tell any of us - I wouldn't have known if I hadn't called her again and again. (which I HATE to do).
She missed a lot of scheduled appointments - that is just plain inconsiderate.
Today, when she missed another scheduled appointment, I wrote her a note inviting her to meet early next week, only to find out she is no longer with them.
This experience could be tempered if the resources they provided were actually useful. I guess if I didn't know anything about where we are moving, the generic information that could be combed from reading a few websites might be handy, but thus far, I have found the data to be outdated and I have better resources available to me via FB than their site.
Here's hoping the employer version of this service is better than the customer-user experience.
I had a wonderful experience with UrbanBound when I relocated from Sacramento California to Burlington Vermont. I had a personal advisor through the process who would regularly check-in by email. The website is very user friendly. I'm very happy that UrbanBound was there to help.
My overall experience with UrbanBound was fantastic. I had to moved from Florida to Tennessee so I was definitely a little nervous about the process. My move consultant reached out to me immediately and walked me through the process and answered all my questions. Another great help was the online portal which was seamless and easy to use. Most importantly was the vendors that UrbanBound used.
They were very professional and got the job done without any issues. I would recommend.
Everyone was very active and helpful especially when I had questions!
Urbanbound took care of out relocation due to job transfer, write from the first call they did a awesome job, able to understand my needs and schedule and great follow up on each step.
Would greatly recommend Urbanbound.
Had an amazing experience with UrbanBound. They made my move so much less stressful. Everything was taken care of regarding my move and my consultant was always available for any doubts I had.
I had a great experience working with UrbanBound. The representative assigned to my case was very prompt with her responses and she went above and beyond to ensure I got the most out of my package. Once requested, all transactions occurred promptly and seamlessly. Would recommend.
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