UNMC Review

Best care of any hospital the team goes above and beyond daily to make there patients and guests feel comfortable and important

My wife had a baby here by C-section on a Saturday night. The some of the nurses (which we had about 10 different nurses) were very nice and helpful, but for the most part we felt like prisoners of a concentration camp.

Immediately following the surgery, doctors, nurses, residents, and students from every department of the hospital woke her up in the middle of the night every hour or more and all throughout the day to ask questions and (most of them repeated what the last person said). All this going on while my wife is trying to keep up with nursing our baby and trying to get sleep. They had no consideration for her lack of sleep. My wife just went through 12 hours of labor and a C-section. They could have waited till morning to tell her all this stuff.

Also they gave her every imaginable pill and poked for blood every hour. Some we tried to refuse but were bullied with scare tactics. We simply were not prepared to deal with this.

Put me back together great Doctors Daniel Surdeel Best Nero Surgeon in Nebraska I can walk good Now

Very knowledgeable and companionate. Buffett Cancer center is top quality.

Excellent care provided by All staff ,,, from doctors, nurses all the way to the kitchen staff!

Took a tour while attending a Conference. It is a modern clean facility.

We went through them for the birth of my child and regretted it. Diverse secretarial staff were blunt and sometimes unprofessional, even ignoring us and not telling us the doctor wasn't in after we waited 45 min. They didn't call our doctor on the day of delivery AT ALL.
The pediatrician called child protective services on us for no good reason, and even CPS agreed. Then he gave us terrible advice day after day, and spoke to us with disdain. I feel like he wanted our child taken from us, but why?
Some nurses were helpful, but the department that administers medications took 4 hours to get the mother (via cesarean) any pain medication, so she was left suffering for no reason as well.
Get rid of bad physicians and terrible secretaries, then update the system for transporting drugs between departments.
Our doctor no longer works with them anymore either, and probably for good reason. He seemed very frustrated that they never contacted him.

The hospital staff was very friendly and interested in making me comfortable. They got me examined and feeling better in a reasonable amount of time. The facilities were very clean and organized. My only complaint is about how cold it was inside the building.

They're so wonderful here <3 Never a terrible experience.

The the reason I don't like that hospital is the Social work one they set up for trapped too get my daughter taken from me

This place is amazing. After going into heart failure during the 30 week point in my pregnancy, I had to have a crash C-section. They took my son and took excellent care of him, whole also making sure I was going to be okay. I had open heart surgery here and I couldn't have been more happy. I'm only 21, so I was terrified of being alone, and being surrounded by needles and tubes and wires constantly. The nursing team is absolutely amazing, along with the trauma team and surgical team. Dr. Cramer is my cardiologist and he's not afraid to say what's what. His nurse Lindsey is a sweetheart and is always super helpful, even when in a time crunch. Dr. Duncan was my cardiac surgeon and he's really nice and checked up on me multiple times after the surgery, as did Dr. Cramer. The nurse Lyon, who was in the cardiac unit is hands down the best nurse I had ever had there. He was always on top of every question I had. He came to see me after both surgeries as well.
This staff made my stay so much better, and after blowing IV after IV, they understood my severe fear of needles. The crying, the pain, and the hyperventilating. They ALWAYS comforted me when I needed a new line or IV placed. These people went above and beyond, and save my life, and my son's. I cannot thank these people enough.

I took my mother in to the ER due to having chest pains, numbness in the face and feeling faint. They were busy due to the bad weather. Completely understandable. However a woman with chest pains, blood pressure was beyond high & we sat there for 45 mins before anything happen. We got to the room & were there for 6 hours. They gave her fluids, took an X-ray. Forgot to hook her back up when they brought her back. They were supposed to be monitoring her as she was having these attacks. I went out after she had been unhooked for an hour. They said they would have someone come hook her back up. 35 mins pass. No one came in to check on her once. No one came back to hook her up. Her fluids were done and blood was backing into the iv. I had to hit the nurse button. Regardless of how busy you are, you still need to do your job correctly. You can only go so fast. It s truly sad. She had these attacks for 6 hours and no one did anything. She was admitted for observation and to run more test. I will say, I felt a little better about that. However no one was on the same page, & we kept getting different responses. I let it slide because of how busy they were. After she was admitted, The doctor that came in and explained everything was amazing. However there was a PA I believe her name was Christine, Not a 100% sure, However this girl with blonde hair was extremely rude. She had a completely rude attitude saying we need to get her out of here sooner than later when it was time for her to be released. Talking about how busy they are. Not to mention, there were plenty of beds open. There was no one in my moms room, and the room across hers, they were shared rooms, and they were not full. It s sad to say, the few people that are good at what they do get discredit due to the disrespectful, non pleasant & non caring employees. I honestly think they need to re-evaluate their employees in the ER and the observation floor on the second floor needs to get rid of people that don t know how to act. It was a joke. I am disgusted with the way they act, the things they say and their bedside manner. I would ve gave less stars but due to a few of the doctors were very nice and knowledgeable.

The Adult Crisis Unit has taken excellent care of my Grandma where other hospital were negligent. I couldn't be happier with their efforts to treat her!

Went to Lymphadema therapy with Molly! I have been many places she is the best!

The ER staff stole my mother and uncles jackets, gloves, and scarves. Refuse to help locate them (since they are the ones that took them) it is 20 degrees and my mother took an emergency flight from Texas to be with her brother and only brought the belongings on her. So when they leave they will have nothing to keep them warm. The staff there are not only thieves but they are absolutely incompetent, rude, and extremely unprofessional. Dont recommend this place to anyone especially if you dont want your belongings stolen from underneath you......dont even bother with security either bc you can call them 24 hours a day and they are never able to leave their "post" to even speak with you.....ridiculous.

The physicians and the nurses are very rude and unprofessional. If you want your loved ones being held Against their will, treated unfairly and if you want to be disrespected by staff then UNMC is the place to be. By far my worst experience in a hospital yet.

Great people to work with, very good communications

Lots of unnecessary waiting between appointments. Staff was nice and apologetic for the delays.

It was very plesant the nurses and doctors was very tentive to me when I needed them I had a very plesant stay very comfortable thank u for ur help

Great physicians for the most part. I have been sent once for about a dozen different lab tests and they only drew the first test. Not convenient when I drive from the other end of town.

I can t wait until Sept.17th!!! In order for the guy to show proof of me spitting in his face, he has to show proof of him breaking my jaw. Even the cops who let me go, knew the broken jaw and wrist was over the top. They sat with me at Creighton and took me home. I hope the security guard who came in after the fact to take a picture, willown up to what they did to me.

Absolutely the very best care in the State of Nebraska!

LOVED GOING TO SCHOOL HEAR AND EARNING MY DEGREE IN CRIMINAL JUSTICE..GREAT SCHOOL.

Terrible, Terrible hospital. Their slogan should be UNMC "Mediocre Care, Extraordinarily Fast". Shame on you UNMC for the way you treat your patience like an assembly line.

I have all my specialist Dr.'s as well as my primary under 1 roof! Ok I admit the clinics are scattered a lil but only because of just how many there truly are! I love being able to pull my entire health history and current reports up at anytime online to!!

I have been here for several procedures and you won't find a better staff of doctors or nurses or even receptionists anywhere so if you have a chance to go there I highly recommend it

UNCM is wonderful place work and awesome treatment of patients.

Always excellent service and care. Clean and friendly.

Terrible emergency room. I was in the emergency room for 8-9 hours before I was told I'll be staying in the hospital for a few days.

Bad Service- was there 15hrs not offered a drop of food or water arm pain chest pain found out clot in lung sent me home no pain meds had to leave work in so much pain can hardly move my arm 5 star hospital with 1 star service!! pathetically sad

I am well pleased with the treatments that I have received. The doctors and nurses take time to listen and referral you to the doctors that can treat you if they can't. No running around and walking out still hurting. I am getting the help I need. I like all the doctors and nurses I have seen to date.

It was a good visit they were very attentive. sometimes when you called for a nurse it took a few to get to you and if the techs came to see what you needed and a nurse had to do what every you needed the techs would forget to tell them

I have been in labor and delivery with my soon to be child's mother twice in the past six months, and have felt comforted by the fact that the care team is the absolute best in providing all that we need to be sure our son and his mom are safe and healthy.

Lack of care. Sorry but don't waste time because they have 0 care for you. There all about the $$$$$

Great service ,polite and helpful. Thanks for all you do in these scaring times.

Horrible bedside manner best to leave you die then take care of a issue I do feel bad for the vary small 10% of medical staff that has what it takes but for the rest of the lot would never go back I'll put a bullet in my head then go there. Go to Methodist if it's a option well worth the care comfort and drive

Because of their professionalism and great physicians and specialists my husband is alive today after suffering nor only a heart attack but also a stroke....
They are a great hospital with absolute great medical teams all the way....
So thankful that we were there in our time of need!
Ron n Mary Dawson

We have utilized the physicians and clinics here since we have been in Omaha for 14 years. I think the physicians and other specialty personnel are first rate. Some specialty clinics have a tendency to overbook so there may be slight waits on occasion.

Never say die. After a routine surgery my mother in law became infected with MRSR and was put in a medically induced coma for 5 days but never fully regained consciousness. Three months later she if now breathing through a tracheotomy with help of a respirator and being fed through a feeding tube. She has recieved CPR on several occasions and is going in for surgery to install a pacemaker despite having signed a DNR. People sign a DNR for this exact reason so they are not kept alive hooked to machines for months on end with no end in sight. Malpractice or insurance fraud?

We have always have had excellent care. They are so professional, they treat our loved one with the best care.

Took my child to the Cardiac and Vascular Outpatient Clinic and was greatly disappointed. It started with the first impression when I walked through the doors. One receptionist was sitting at front desk eating a bag of chips and a plate of BBQ pork and potato salad. She kept telling other staff that walked through to try the potato salad. The other receptionist that checked us in was short and unfriendly. Then another staff member came out to the front desk to get info on a patient. They talked about the patient outload. I now know how to spell the patients name and what insurance he has and that he is coming in later next week. I hoped it would get better when we were taken back. It was a bit better, but felt like we left there with no answers and no plan. This was a huge disappointment. We were at Children's Hospital the week prior, and had a marvelous experience, and so maybe my expectations were too high. I would not recommend this place for a pediatric patient. I receive medical care from a different specialty in this institution and would give it five stars, but this experience was a disappointment. Unprofessional and unwelcoming.

Worse than killer joe Creighton make a lawyers will before you go in!

It took like 7 hours to tell me nothing, then it took me 2 hours for them to get me a ride home. I have insurance that will bring me home, since I went up by ambulance.

Great, polite, hospitable staff from doctors and nurses to custodians.

I had a brain tumor the size of a baseball. they removed it and saved my life! Thank-You UNMC

The staff are friendly and its easy to find your way around.

Great service and try to get you in and out hard workers thank you

Out of all the hospitals in Council Bluffs in Omaha Nebraska Medcenter is the only hospital I will go to good service good employees I can't say nothing bad about that hospital

Good Doctors. Nursing staff Nice. Smart People here

Lack of communication. (Clarkson Side). His procedure was delayed and I was in the car because of Covid restrictions. He finally told them to call me and let me know. Afterwards it was the same thing. I finally called the number that came up on my phone. Then an upset lady was escorted out of the lobby by a security. She called the guard a name and he went after her and 3 other guards had to restrain the guard. I was threatened to be removed by another guard because I was going to video it. I was trying to find the restroom and couldn't get to the info desk to ask for directions. That guard needs find another job if ge goes after a women because she called him names. Maybe he could be in janitorial. Both restrooms I went to needed cleaned.

After having to change insurance to Medica because of turning 26 and having no employer benefits, Nebraska Medicine is no longer accepting my insurance. I changed my insurance plan twice so I could have it be accepted by them. I verified with multiple parties from the insurance company that I would have the second plan be accepted as the first was not, even though they said the first one was. I called to Nebraska Medicine to triple check before going in and they still will not accept this plan because it says Minute Clinic on the card. The rep that I spoke to was rude, not helpful in any matter whatsoever. Nebraska Medicine and my neurologist is listed as a provider under this plan as well but even after saying that to the rep she still says that is only because of how they bill but I d still be out of network. So even though I am paying for health insurance I would still be paying out of pocket costs to go to Nebraska Medicine after they obviously are not updating their information correctly with the insurance provider. They at least are not doing a very good job of letting me know of what they accept since I have called multiple times making sure that my insurance is to be accepted to be told by the insurance company yes. But Nebraska Medicine will not accept the only plans that I can receive and will not give me any reasonable explanations as to why or as to why they show up on the provider list. So thank you Nebraska Medicine for being such a waste of time.

never have I ever had a good experience here!!! not EXTRAORDINARY care

I do not wish to deface the medical center publicly but I will never use this place again once I am healed.

They do not allow support people. I am talking to a distraught confused patient. She has no idea what is what an in fear for her life.

I fell off a ladder and broke a good amt of bones outside after the rain. Everyone from the ambulance people to the nurses to even the people that mopped the floor were extremely kind and caring

I switched insurance just to go to med ctr. They are doing wonders for my heart failure

The staff was very good and knowledgeable and very helpful and up beat

ER visit: The care was adequate, the attitudes were inexcusable. Do not treat me like a drug seeker when I am sent there by urgent care for a 5 to 6 mm kidney stone that was confirmed via CT scan. I will NOT GO BACK. I was literally throwing up from pain, I gave a 6 to 7 as my pain number (because I have had a 10, and this WASN'T it) and was sent home and told to use OTC. Thanks.

Good care. They have worked to help me pay for cares. They took the time.

Be careful. This hospital will perform on your children (non-emergency procedures) without your permission. They violate federal law. A horribly unprofessional medical facility.

Everyone here is so helpful and friendly.best hospital I've ever been to.yes it's huge but easy to navigate.employees and professional staff are awesome.

Safety is key! You get a lot of exercise now, as there are only 3 entrances open. Durham Outpatient, Cancer Center, & Clarkson.

Consistently Professional care and concern. Highly recommend.

(IT'S IN NEW ORLEANS :
UNIVERSITY MEDICAL CENTER OF NEW ORLEANS :)
I had A doctor talk to me like I was a drunk of bourbon street, my legs was still bleeding wen I left, This was 9:30 am, I will never be admit here again

They never answer their phones in the hospital... i have been trying to call them back for over 90 mins because i missed a call and NO ONE ANSWERS THE DAMN PHONE

All of the nurses and doctors were very helpful and kind with a lot of knowledge of our situation. We are very happy with our experience with them.

UNMC has been my hospital of choice since I arrived in 2003 - always professional, always caring, almost always on time. Have had several operations in different Departments - great follow-up by both the doctors and staff. I am now in the Gerontology Department - every one I have dealt with has been trained in working with seniors, the facilities and procedures have been especially designed for seniors. I felt it appropriate to compliment Dr. Potter on the Department she and others have built and that I would heartily recommend it to all seniors.

This is supposed to be an emergency room but yall go one client at a time. And since this is an emergency room. You should have more than one doctor

Nurses and CHAD are severely understaffed. But the ones working 4th floor were awesome.

It's a big campus so know where you are going.
Very friendly staff.

Tremendous caregivers. They truly care about the patient

What a amazing experience having a baby here with the midwifes, this is our 3rd and they made it so easy. Thanks

The hospital is amazing and has saved my son's life a few times. He was born here in 2005. He had his first transplant in 2012 and is currently waiting for a multi organ transplant. This hospital has grown so much over the last 15 years!