McDonald's Corporation

McDonald's Corporation Review

Reviews 501
3.1
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N
3 years ago

It took 15 minutes and 3 trips to our car, to rece...

It took 15 minutes and 3 trips to our car, to receive 2 fraps and a soda. These employees need to be retrained to pay attention and ask questions. McDonald's service and quality has been going down the tubes for quite some time, and I hear about it quite often from family, friends and co-workers. It's very unfortunate because this company is iconic. Management and owners, get it together...quality before quantity.

s
3 years ago

This place is absolutely horrible. Not only are th...

This place is absolutely horrible. Not only are the tables and drink area covered in trash but I'm sitting here watching the manager Arely answer and immediately hang up the phone so she doesn't have to deal with the costumers calling. Also she is allowing two people to walk around (20 minutes) and harass customers for money or to buy them food inside the store.

L
3 years ago

They were out of ketchup packets, I bought 6 order...

They were out of ketchup packets, I bought 6 orders of fries and the girl gives me a little box with like 2 pumps of ketchup...really? She was too busy on her cell phone to care. Frappe machine wasn't working. Kids working there are rude. Ugh...

E
3 years ago

We placed seven orders and got shorted one item. F...

We placed seven orders and got shorted one item. Four were going to our G kids and the with us. The receipt went with them and the store order went with us. We stopped to see about the item and they refused to complete the order even after they remembered it and the order slip I had in hand. I paid for a replacement and left. When I went back with the receipt I was told they remembered the first order and an extra item was put in with my second purchase. So what was so hard about completing my order in the first place. I'm sure they drop more fry s than the cost of slipping a double order of a second purchase I didn't want to make.

H
3 years ago

We went at 9 pm on a Saturday night and they did n...

We went at 9 pm on a Saturday night and they did not have many menu items and then we asked for 2 special order cheeseburgers they got it wrong. They didn't have apple pies no filets and no salads. It's suppose to be a 24 hr Mcdonalds and for being a 24 hr restaurant they should have all their menu items.

D
3 years ago

I downloaded the mobile app and decided to give it...

I downloaded the mobile app and decided to give it a try. Surprisingly great! App is easy to use, you can always find some kind of special deal. When I arrived all I had to do was tell them that I had ordered from their app and suddenly everyone knew my name. Food brought out outside to my by friendly staff, was fresh and hot when I got it home. Well done!

A
3 years ago

First off the staff is more concerned with talking...

First off the staff is more concerned with talking to each other then helping customers my last visit I ordered a chicken salad they asked me to park for 7min wait time for chicken which I was fine with until 18min passed and I was still waiting I pulled back in the drive thru and asked where my food they looked lost and picked up a bag and said oh this is who the salad was for which was another slap in the face but the worst part was when I got home and went to eat my salad the lettuce was hot and wilted because they left it on the hot counter

A
3 years ago

I was just there they gave me half was filled larg...

I was just there they gave me half was filled large order fries through the drive through went inside and told them , the manger Victor started yelling and at me and arguing saying that I was lier and I told him I didn't have time to fight that I want what I was paying for, while I was waiting for them to give me new fires beacuse he threw away the others ones, I was seeing how he was screaming and his employees and mistraring them that is not right. This is the worst manager

V
3 years ago

Fastest place and employees getting orders to cust...

Fastest place and employees getting orders to customers as fast as they can especially when a whole competition teams come after their performances employees try there best to get orders done

J
3 years ago

Ok

J
3 years ago

This is McDonald's in San Bernardino at the corner...

This is McDonald's in San Bernardino at the corner of Del Rosa and Highland this evening. The person behind the counter did not know what he was doing. He didn't pay attention at all when we made our order. First they were out of large drink cups. Then they were out of syrup for the iced coffee. Then they told me the ice cream machine was not working. Then they screwed up the sandwich order and failed to give me my coffee. When I question the manager about this and told her how incompetent the counter person was she told me did not everybody is competent that she knew he was incompetent and I would have to deal with it. When I went back to the counter and ask for my coffee they could not go back to the order and find out which coffee I ordered I had to reorder it again they took five more minutes to make it because they claim to be out of the caramel syrup for my iced caramel coffee. Overall this was the worst service I had ever received in any McDonald's. The service was bad the restaurant was dirty and the manager was rude.

V
3 years ago

Its the worst I was waiting for my food for about ...

Its the worst I was waiting for my food for about half an hour or maybe a little morepeople who ordered after me got their food first until I decided to get my money back because apparently they forgot about my order and the female kid that was taking orders definitely didn't know was she was doing
Never coming back to this place ...oh ....by the way I didn't even get an apology coming from the manager for the time they made me waste waiting for my food.. don't recommend.

e
3 years ago

Never care to leave a rating but this McDonalds af...

Never care to leave a rating but this McDonalds after hours, is the worst. Sad thing this is my home city. Stuck in the drive threw because no one responded to me pulling me up after more then a few minutes!

K
3 years ago

The food here was good, the fries could be better ...

The food here was good, the fries could be better cooked. They tasted some what old but hey when your hungry anything is good. The staff was loud, even heard some employees cursing at each other while playing around (my kids called it out because they heard it too) which isn't cool at all. The place was clean inside but alot of homeless people coming in and out. The employee who took our order was also rude, he acted as if it was an issue that we were even there ordering food. There were a few people that were polite, but we didn't have an encounter with everyone there so I can't speak for them all but most of them could use some advice on how to speak and even look at customers! I give this spot 3 stars because the food was still good but customer service sucks!

D
3 years ago

Yes

McDonald's Corporation

McDonald's Corporation

3.1