Kaelee WittrockReview ofUNMC
After having to change insurance to Medica because...
After having to change insurance to Medica because of turning 26 and having no employer benefits, Nebraska Medicine is no longer accepting my insurance. I changed my insurance plan twice so I could have it be accepted by them. I verified with multiple parties from the insurance company that I would have the second plan be accepted as the first was not, even though they said the first one was. I called to Nebraska Medicine to triple check before going in and they still will not accept this plan because it says Minute Clinic on the card. The rep that I spoke to was rude, not helpful in any matter whatsoever. Nebraska Medicine and my neurologist is listed as a provider under this plan as well but even after saying that to the rep she still says that is only because of how they bill but I d still be out of network. So even though I am paying for health insurance I would still be paying out of pocket costs to go to Nebraska Medicine after they obviously are not updating their information correctly with the insurance provider. They at least are not doing a very good job of letting me know of what they accept since I have called multiple times making sure that my insurance is to be accepted to be told by the insurance company yes. But Nebraska Medicine will not accept the only plans that I can receive and will not give me any reasonable explanations as to why or as to why they show up on the provider list. So thank you Nebraska Medicine for being such a waste of time.

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