3 years ago
My husband and I just returned from a 5 days 4 nig...
My husband and I just returned from a 5 days 4 nights stay in PLR. As usual, we are not disappointed with the services given to us by the team. We had a similar experience in TJR. First things first, a huge THANK YOU to the housekeeping team for a very wonderful and beautiful surprise.. we were greeted with a Anniversary Decoration of Swans made from towels and flowers on our bed.. Special Thanks to the Reception (sorry, did not ask for her name when I called 2 weeks before our stay) for remembering our anniversary. Much Appreciated !!!.
Superb customer experience from the team at the Marina, the Reception on the island and especially the F & B team. You guys made our trip extra special with your care, friendliness and hospitality. Kudos to Din, Mages, Vije, Segar, Darwin, Hapsah, Rajnish and Masum for taking care of us and making sure we don't go hungry, always going the extra mile and spending a little time chatting with us eventhough they are busy. The guys at Chapman's Bar, you are awesome too .
The food was amazing. The Pandan Cheese Cake with coconut ice cream at Feast Village is to die for yums .. Beef Rendang, Assam Prawns, Signature Fish and Prawns at Uncle Lim's were absolutely delicious .
Once again, kudos to the team and keep up the awesome work. Well Done !!! We will see you again next year..
Best Regards,
Hong and Peter from Room 118