D Otto

Review of UNMC

Took my child to the Cardiac and Vascular Outpatie...

Took my child to the Cardiac and Vascular Outpatient Clinic and was greatly disappointed. It started with the first impression when I walked through the doors. One receptionist was sitting at front desk eating a bag of chips and a plate of BBQ pork and potato salad. She kept telling other staff that walked through to try the potato salad. The other receptionist that checked us in was short and unfriendly. Then another staff member came out to the front desk to get info on a patient. They talked about the patient outload. I now know how to spell the patients name and what insurance he has and that he is coming in later next week. I hoped it would get better when we were taken back. It was a bit better, but felt like we left there with no answers and no plan. This was a huge disappointment. We were at Children's Hospital the week prior, and had a marvelous experience, and so maybe my expectations were too high. I would not recommend this place for a pediatric patient. I receive medical care from a different specialty in this institution and would give it five stars, but this experience was a disappointment. Unprofessional and unwelcoming.