Amber

Review of UNMC

I took my mother in to the ER due to having chest ...

I took my mother in to the ER due to having chest pains, numbness in the face and feeling faint. They were busy due to the bad weather. Completely understandable. However a woman with chest pains, blood pressure was beyond high & we sat there for 45 mins before anything happen. We got to the room & were there for 6 hours. They gave her fluids, took an X-ray. Forgot to hook her back up when they brought her back. They were supposed to be monitoring her as she was having these attacks. I went out after she had been unhooked for an hour. They said they would have someone come hook her back up. 35 mins pass. No one came in to check on her once. No one came back to hook her up. Her fluids were done and blood was backing into the iv. I had to hit the nurse button. Regardless of how busy you are, you still need to do your job correctly. You can only go so fast. It s truly sad. She had these attacks for 6 hours and no one did anything. She was admitted for observation and to run more test. I will say, I felt a little better about that. However no one was on the same page, & we kept getting different responses. I let it slide because of how busy they were. After she was admitted, The doctor that came in and explained everything was amazing. However there was a PA I believe her name was Christine, Not a 100% sure, However this girl with blonde hair was extremely rude. She had a completely rude attitude saying we need to get her out of here sooner than later when it was time for her to be released. Talking about how busy they are. Not to mention, there were plenty of beds open. There was no one in my moms room, and the room across hers, they were shared rooms, and they were not full. It s sad to say, the few people that are good at what they do get discredit due to the disrespectful, non pleasant & non caring employees. I honestly think they need to re-evaluate their employees in the ER and the observation floor on the second floor needs to get rid of people that don t know how to act. It was a joke. I am disgusted with the way they act, the things they say and their bedside manner. I would ve gave less stars but due to a few of the doctors were very nice and knowledgeable.