Dylan was professional, competent, on time and he ...
Dylan was professional, competent, on time and he got the job done. I received a phone call when he was on his way and he arrived a few minutes early. I am very pleased with him and Unique.

Dylan was professional, competent, on time and he got the job done. I received a phone call when he was on his way and he arrived a few minutes early. I am very pleased with him and Unique.
I chose Unique Indoor Comfort to replace very old oil heaters with new high efficiency gas furnaces in 2 houses (mine and a rental). They were absolutely above and beyond anything I could have expected. The sales person that came out (Chris) was extremely knowledgeable and the prices were reasonable. The installs were done over 3 days and the workman (Ricky and Brian) were extremely professional. These were fairly complicated install jobs, but they accomplished them so smoothly and professionally, you would never know. The new ducting was immaculate, the pipes were run perfectly, they taped everything, provided a tutorial on the unit, and left it perfectly clean. I've had a lot of contractors over the years and I could not think of a better company to recommend. I almost never bother with reviews, but these guys definitely deserve it. A 5 star company.
Great team. Punctual. Clean. Efficient. Responsive. Personable. They addressed all of my potential concerns. The end product is terrific. I heartily recommend them.
Unique Indoor Comfort is the best! From making the appointment with Joy to Dimos, my experience was respectful, organized and professional. Dimos is the best field tech in the business and other companies should "clone" him - LOL. Thank you, Joy and Thank you, Dimos!
During the service call, before tech got here it was discovered to be an issue caused by us. Instead of cancelling the call they wanted to make sure the system was running as promised. Also we are very pleased with the use of PPE and care the Unique team takes in doing their best of adhering to CDC guidelines. It is very hard and stressful now to allow people in your home and they are very accommodating.
Nelson was timely, thorough, professional and very patient explaining everything to my wife and I. I recommend him and this company to everyone!
Nelson arrived early and was very professional and curteous. He explained everything in detail and I would definitely recommend him to others!
Recently needed to upgrade the AC unit in my townhouse as the builder grade model install originally was failing. After speaking with multiple companies, a friend recommended giving Mike P a call. Mike was immediately available to come on site and review the current system. Having been a technician prior to his current sales role, Mike was able to display a level of expertise that I had not received with other companies. He quickly diagnosed an issue with the original duct work that had caused issues trying to cool the 2nd floor of the home. He also paid attention to small details that were missed initially such as running a drainage pipe away from the home, and ensuring that the electrical connections were properly insulated. After receiving a very reasonable quote, we scheduled the install. The company has a standing Covid-19 protocol which was sent to me prior to the install as well as a questionnaire to gain knowledge of the small details needed to make the install seamless. The Install team lead by Dam D was on the site earlier than expected and finished up the work by mid afternoon. They were courteous and professional. Three days after the install we discovered that the AC was not cooling the house. One phone call to Mike P at 9 am resulted in a technician dispatch and the issue was resolved by noon. Understanding that things do not always go as planned, I appreciated the speed at which Unique took care of my needs and remedied the situation. If you are looking for a service provider, have issues with cooling certain aspects of your home, or need a new unit, I would highly recommend giving MIke P and Unique Comfort a call.
Deborah Z, Dimos T, and Matt L were all a pleasure to work with. Deborah is a delight, listened to my problem carefully, gave me good direction and ensured I was scheduled quickly. Dimos and Matt both arrived exactly when they said they would and gave me a clear understanding of what the issues were and the various options to address the situation. Thanks all....Andrew
We have been using Unique for the last few years and their annual service plan gives us peace of mind. Our technician Demos is first rate and he knows our unit like the back of his hand. We highly recommend Unique for their expertise and their level of service.
Trong, Mansour and Jean were an amazing installation team. All three were highly professional, non-intrusive, punctual and amazingly polite during the entire A/C install process. My "new" historic home (114 years old) is cool for the first time ever, and they were very attentive to detail the whole way. It's always hard doing a major renovation while living in a house, but Trong and his team made it as painless as possible for me and my family. I would absolutely recommend Unique Indoor Comfort for anyone with an older house that lacks duct work. All six members of my family will sleep coolly tonight!
The guys at Unique are very good. Had them here today to do the heater maintenance so that we have a trouble free winter. Eric did an outstanding job. No mess, on-time, extremely professional! Took all appropriate covid precautions. Couldn't be happier.
Manny T came over and fixed up everything and explained it all, too.
We had a great experience with Unique Indoor Comfort from sales through installation. The installation team was outstanding. Trong and Tan were on time, extremely courteous and clean. They treated our home like their own. And they installed a three unit system in less than two days. Thanks for a great job.
Our heat wasn t working on a Sunday thank goodness we have the service plan (sidenote: I am usually anti-service plans but I am so glad we have it...it has paid for itself 10 fold!) The technician diagnosed the problem but unfortunately needed a part. They were able to get it on Monday and sent out Beshoy to install. After installation, Beshoy found that there was still an issue and after some investigation discovered SQUIRRELS had decided to bury all their nuts and sticks in our heat exhaust...they pushed it so far in the tube it was inside the house. They had to cut pipes, dig out gross squirrel stuff and never complained. Andddd all covered under the service plan Beshoy and his partner in crime (I didn t get his name but he was super nice and friendly) saved the day!
Very positive experience with the company. From Matt in sales to Taz, Dom and Sam who installed. Emails were sent daily to let me know who was coming and pictures included. I can't say enough about their professionalism. I had a three day installation. They were experts in knowing what needed to be done. Polite and so very nice. They were clean and caring. Highly recommend them!
From Joe, Kyle, Spencer, Mike P, Mike F, Beshoy and Joy, nothing but professional, friendly and speedy service. 2nd to none in my book.
Their whole team is very responsive and helpful. You can expect quality products and service at a reasonable price. Had a new Furnace installed. No regrets!! Highly recommend!!
Mike V. came out to my house today to get me started with the yearly maintenance package. Mike was on time, was courtesy and extremely knowledgeable. He took me through step by step of what he was doing and was extremely competent in his field. I am excited to start my yearly maintenance package with Unique and will be requesting Mike V. for any of my needs.
Unique Indoor and the installer, Dam, were amazing. They installed a whole-house humidifier smoothly and on time. They took the time to take their shoes off, install paper to protect the floors, and explain what they were going to do. When they were finished, they explained how to use and maintain the system thoroughly. I highly recommend Unique for HVAC work - and will definitely use them next time I need something fixed or installed!
Very prompt, professional, knowledgeable and helpful.
Mark was a true professional. Explained all aspects of servicing my HVAC system. Polite, thorough and took his time.
Great company that stands by its work. will definitely use again!
They re always polite, courteous, friendly and knowledgeable. We re glad we have them looking after our HVAC system.
Unique replaced our old, broken heater with a new one within 24 hours. Very easy and professional to work with. Highly recommended.
Installation is great very clean look. My basement was left cleaner then when they arrived
Very profession and courteous staff. Both Jacques and Edward did excellent job and kept us in loop on what they were working on. Also they made sure that place was clean when they left.
Trong and Tan were prompt, clean (booties and masks) courteous, and efficient. We were quoted 4-5 days for install and they turned on our air before the end of day 4. The house feels great and it s so much quieter than our window units, without the mess of conventional central air or high velocity. So far, we re very impressed with both the sales person and the install people. Only thing left to test is service but hopefully that won t be for a while!
They get no stars. The worker tried to sell me a capacitor for $300. It is a part that can be bought for $12 anywhere. To those of you who think they are so wonderful, do your homework. You are probably being cheated.
Very nice and professional. Options explained but no pressure. Respectful of my home.
Everyone I dealt with was great. The installers, Bruce and Scotty, showed up on time both days, were courteous, cleaned up and did a terrific job.
Mark arrived early and performed a through inspection and cleaning of the HVAC unit. Mark was professional and honest. So far we are satisfied with the service as our AC is running noticeably better.
Sam & Val just finished installing 4 Mitsubishi Air Conditioning units, and and New furnace in our recently purchased home in South Philly, and we could not be happier with their work!!! Both Sam And Val were extremely punctual, meticulous about their work with clean up and covering everything diligently!!! I really just could not be happier!!! They both have an excellent work ethic, which you don't find in too many younger folks these days!! Very pleasant & professional demeanors. And most impressively, Sam went above and beyond the call of duty as he found some things in our system that weren't done correctly by the original people who installed, and he Fixed it because he is conscientious and dedicated!! That kind of professionalism and devotion to craftsmanship I have not seen in at least 35 years!!! Unique Indoor Comfort, You have a true treasure in these employees, I hope you know that!!!! I am just enthralled by how lucky we were to have such diligent and competent technicians to install our Heating and Cooling systems!!! A rarity indeed!! Thank You, Thank You and Thank You again!!! ;-)
nelson green and john byrne were both courteous and professional.they did their jobs in a timely manner and explained what they were doing and any issues that they found. I had a few questions and both took the time to answer them to my satisfaction.nice job.
It is rare that I take the time to share my experiences when it comes to renovations or upgrades to my home however I need to let everyone know that Unique Indoor Comfort is an excellent company to work with! Starting with Brian Brady, our Sales Rep, Brian was extremely knowledgeable about all the services they provide, answered all my questions and concerns, followed up promptly with quotes and revisions and made sure the installation team knew exactly how I wanted my new ductless system installed. The installation team led by Taz and his co-workers Tim were just as knowledgeable and pleasant to deal with. Hats off to the both of them for working outside all day in the rain and wind. Never once did they complain and were always smiling when they came inside to do work. Their work was neat, clean and exceeded our expectations. No dirt or mud in the house which was amazing!!! Thank you to all three of these guys for a great job. I highly recommend this company/team.
Unique Indoor Comfort really cares about their customers. I had a complicated HVAC issue. The owner of the company reached out to me personally. I was so impressed. He trouble shooted my problem and made sure to get it fixed. This is a FIVE STAR company that knows the latest technology. I highly recommend Unique Indoor Comfort. Zeta Cross
If your looking for a (excellent) heating and cooling company unique indoor comfort is that company.
Trong's instal crew did a 1st rate job of installing a High velocity system in my 100 year old home. Minimal impact on structure and very well thought out.
Would use again...Luke
Unique Indoor Comfort has provided a simple and efficient air conditioning solution for our home. They installed 3 units last Spring and were just out to do an annual service check in preparation for this season. Their employees are polite, considerate and knowledgeable and we are very pleased with their customer service and the product!
From the call for an appointment through the repair the entire experience was positive. Emily who answered the call offered several potential appointments after asking if I was warm awesome question for someone who is taking a call for a heater repair. The technician, Tarik, was timely and efficient. He showed and explained clearly in language I could understand what was wrong with the heater and why the issue arose. After some discussion an annual maintenance contract was suggested I was given the pros and cons based on what was observed in the house and the age of the heater no pressure just information. I would highly recommend Unique Indoor Comfort to anyone.
Christian was very professional and polite. Our unit is old and had some oddities about it and he was patient in figuring things out. He was very accommodating of our pets.
The technician was professional and courteous. The communication was great every step of the way, from scheduling to confirming the appointment to communicating with us during the technician's visits. I highly recommend Unique Indoor Comfort. They are a stand up organization.
Extremely professional, courteous, and honest. Highly recommend.
Boiler wouldn't turn on on the first really cold night of the season. Mark came out quickly and repaired the heater. He was friendly and knowledgeable.
Everyone was very friendly, helpful, and professional. Worth the money! My house is way more comfortable. Thank you.
Mike and Joie were wonderful service techs. They were prompt, professional, and helpful. Over the course of the installation of my new AC compressor and coil, they answered all of my questions thoughtfully. Mike installed a CO detector since we did not have one in the basement. The two of them worked well together and clearly enjoyed what they were doing, in spite of a long drizzle that got them wet when they worked on removal of the old compressor and installation of the new one. Unique Indoor Comfort always sends well-trained helpful technicians to my house (I've been a service plan customer since 2011 or so) and Mike and Joie were two of the best.
Frank was extremely helpful in diagnosing and solving a leaking problem that we have had for years. Professional and friendly and I felt really good about the job well done .
I called at 7:30am. He was here at 9:30am. Diagnosed the problem. Ordered the part. Was called at 4pm the part was in! Repaired next day at 9:30am! Super Service!
Very friendly and respectful . Cleaned up after himself and proved great service!
The entire staff at Unique are the most professional service provider I have done business with (and I am in an unrelated service provider business). We were so happy with the quality of their people and the quality of the boiler replacement last January, that we immediately contracted them to install High Velocity Air Conditioning in our home. Today was the first PM service for the boiler, and the technician, Mike Vegas was a pleasure to work with (as all of the field service technicians have been). Whoever at Unique does the hiring, training, and direction of their field service staff should recognized as a top performer.
Amazing!! Everything was perfect. The gentleman in the house we contours, and thoughtful to the current state of the place with COVID-19. I felt safe the entire time. They did a great job, they walked me through everything so I would understand the workload as well as brought to my attention a water main concern that could be a potential issue in the future. We are fortunate to have found Unique Indoor Comfort!! Thank you.!!!
Denis arrived on time and was very professional. He was very knowledgeable and explained what he was doing. I had a A/C Tuneup performed so that I know my unit was running at peak performance and clean. He ran a lot of diagnostic tests and checked everything. He did not clean my evaporator coil, as I would have liked, because it was too difficult to get to. I was told my system is in good running condition.
Sean and Brian did a great job installing our two ductless AC units. They were nice, worked super hard, and made sure we knew everything we needed to know.
Super nice, on time, cleaned up after they were done and were very aware of keeping gates closed to keep my dogs safe. I would highly recommend Unique to anyone looking for HVAC
I really can't say enough positive things about these guys. Let me preface this by saying that I was originally opposed to adding HVAC to my 100-plus year old twin. We were told by a few companies that it was an extremely difficult job. One flat-out told us it was impossible. But, thanks to my wife's urging we decided to get the opinion of one more crew, and just under a month later I write this while sitting in constant 74 degree bliss...in mid-August.
Matt, the sales rep set the tone right away. Within five minutes of meeting me he had a price sheet in my hand and explained the different options. Matt preaches "total transparency" and he means it. I never had to worry about these guys holding something back or misrepresenting their price or service. Matt was always super easy to get a hold of and had no problem calling back late, stopping by after 7:00 in the evening if it was more convenient for us, and just generally going out of his way to be accessible as possible. He's the kind of no-BS, stand-up guy you dream about dealing with on projects this large and with this much money involved.
The rest of the crew is great, too. We had the same three installer for all four days that it took to complete the job. They kept me apprised of (literally) every step of the process and got my sign-off on even the smallest details before going through with the work. They cleaned up as best they could (it was a messy job) and were consummate pros. The owner, Nate, even dropped by on the first day to check things out and make sure everything was copacetic.
The job itself? Awesome. The HVAC unit is quiet and works like a charm. Although I was initially skeptical about how much we really "needed" HVAC, I'm happy we took the plunge, and happier still that we found Unique!
I had a whole house high velocity a/c system installed. I can't say enough good things about the whole Unique team but especially the installers - Trong and Tan. They were excellent! Very knowledgeable - very neat and efficient workers. They kept us well informed and started and finished on the dates promised.
Matt Dyer did a wonderful job installing Central Air Conditioning in my house. He is pleasant to work with, charges fair prices and really knows what he is doing. I would definitely recommend him to my family and friends. M. Hall
Our entire experience with Unique was refreshing. We sought out expertise/estimates from several well reviewed companies in the Philadelphia area to replace a 30 year old furnace and upgrade to central air and were admittedly disappointed by every company that was not Unique! Mike P. was extremely knowledgeable, professional and creative (suggesting we convert a current supply duct to a return) during his initial visit and followed-up (without being pushy) on our outstanding questions. Trong and Thuan were professional, respectful and sooo hardworking on the day of installation. They definitely went above and beyond! Can't recommend Unique highly enough. Thanks for bring our home into the 21st century!
Unique Indoor Comfort solved my heating and cooling problems.... FINALLY !
I moved into my current home seven years ago. We installed a new central air system. Ever since then, the system could never heat or cool the home properly. Also, the system was quite loud. I always suspected that there was just "something wrong". Every time an HVAC contractor came out to maintain or repair the system, no one identified any fundamental problems with the system.
This winter, the system required some expensive repairs so I decided to look into a new unit. In my case, I was interested in the new Carrier Greenspeed Heat Pump as I only have electric to my house. I called two companies, one of which was Unique Indoor Comfort. Matt Dyer came to evaluate my situation and offer solutions. I was impressed by his knowledge and interest in really solving my heating/cooling problems once and for all. He really listened to my needs. He immediately identified some core fundamental problems with the installation of my previous system which were really reducing its efficiency and airflow. I was satisfied with his proposal so we started the project. The Unique team were all very knowledgeable, capable, and professional.... Brandon (supervisor... awesome guy), Brian (great knowledge of proper ductwork), Christian, and Dimos (both really hard workers). Thanks guys ! Also, I was impressed that their Operations Manager, Chris, stopped by to see how the project was going and even helped out one day. Matt called me throughout the project to check to see if I felt the project was going to my satisfaction.
We had a few "bumps in the road" related to some structural issues with my home, which the Unique team solved promptly and thoughtfully. After a week with the new system, it's like night and day - quiet(!), efficient, and finally (!) we can enjoy a warm home when it is 18 degrees out!
I STRONGLY recommend Unique to anyone considering a new system or to modify / maintain / repair their current system.
We just had our central air unit replaced by Unique. We chose Unique after reading the wonderful reviews online. The reviews were "right on".
Trong, who installed our system, is competent, efficient, and pleasant. His expertise was evident. He is humble and relates well with fellow workers and customers. He takes pride in his work. Having been in business ourselves, for over 40 years, we would have loved to have had an employee like Trong.
We would most definitely recommend Unique Indoor Comfort to anyone!
Entire process from getting an estimate with Mike Pagnottelli through the install with Mike F, Bruce S, and Mariano F. was great! Friendly staff who takes the time to go over your system and questions, arrived right on time for estimate and install, and continues to stand behind their work after everything is up and running
Unique Indoor Comfort employees provide great service. Everyone we worked with from Service to Sales was knowledgeable and nice. Sam and Trong worked in the rain to install our AC unit. Every bit of our indoor area where they walked was covered with tarps so no mess was made. We love our new HVAC system!
We're always happy with Unique! It's easy to schedule, the technician always arrives on time, and is professional, polite, and explains all the work and answers any questions.
Excellent service, good communication, courteous and tidy workers -- we're very satisfied with this company all around.
Joe was very knowledgeable and took the time to be sure that my wife and I understood what he was doing. He was able to solve a nagging problem with a simple solution.
Unique Indoor Comforts were able to quickly triage and resolve the issue with my heater. Pat has provided service during our maintenance and service calls, and has been tremendous in explaining the issue and the resolution. Based on my repeat experience, I highly recommend this company.
They were quick, which was good because it was -8 degrees that morning. They got to my house early, diagnosed the issue within a half an hour and fixed the problem before 10:00 AM. The staff was courteous and respectful, and they didn't try to price gouge or pull my leg. I will definitely use them again for my heating and air conditioning needs.
Unique indoor comfort did an outstanding job. The service technician was very courteous and willingly took the time to answer my questions. I recommend them strongly.
After discovering that our ductwork was grossly undersized, Unique did an amazing job designing and installing the perfect system for our home. We met with seven different HVAC specialists before finding Unique, but we are so glad we discovered them. Their "unique" design for our 100+ stone twin was tailor fit for our needs. The design was quite complicated - a five zone system that included two separate HVAC units as well as three mini-splits all run on a Mitsubishi hyper heat system - but neither this or our old stone house phased them. It was just another day at the office for Unique! Chris hand-sketched detailed floor plans on his first visit and spent over two hours creating his design and proposal before he left. He was with us every step of the way with impeccable service and a reassuring, listening ear. Our installers, Wes and Fabiano, were second to none, spending eight full days in our home, painstakingly insuring that every detail was done right - we can't thank them enough! Working with Unique was the best decision we made in regards to our heating and cooling needs - we recommend them highly without reservation. Thank you, Unique!
Ricky G and Edward did an awesome job installing three mini split units and the outdoor compressor. They walked me through everything they were going to do and then performed the work within the time frame they outlined. Mike Pagnottelli the sales consultant we met with was also outstanding and very knowledgable on mini split ductless units. He was able to answer all of my questions including some follow up questions after his initial visit. Overall the team did an excellent job and I would highly recommend anyone looking to have a mini split ductless system installed to consider Unique Indoor Comfort Heating and Cooling!
Mike Pagnottelli and the install crew were a pleasure to work with.
When my entire block suffered a power surge, both heaters in my duplex stopped working. I called Unique based on their reputation, and the person I spoke to in the office was very polite and professional. They scheduled an emergency (Sunday) appointment for the same day. The technician, Dimos came out to do the service. He was very knowledgeable and honest and was able to complete the service on both units in under 2 hours.
Unique Indoor Comfort exceeded my expectations across the board!
calvin was very professional, taking the time to explain the work he was doing. very courteous and worked very cleanly. great service
Son and Celvin did a fantastic job in every way. My mom was there both days during the installation and she kept telling me how hard they worked and what nice guys they are. Our next door neighbor, whose alleyway they used to access the side of our house, was very impressed with how tidy and courteous they were. They were very meticulous with making sure the installation was done perfectly, our house was well cared for during the two-day installation.
I've always been pleased with Unique courteous personnel and service. I am in the process of moving and they are taking care of my new proberty.
Great, quick service. My central air had stopped working the night before. I called at 7:30AM the next morning, and a technician was at my house by 10AM! My AC was up and running within 30 minutes. Exceeded my expectations! I will definitely be using Unique again when needed.
Pat was very professional, good-natured, and knowledgeable. Was in and out in good time.
Mark Dilucca was excellent for what was supposed to be routine maintenance under a service contract. I have an outside a/c unit in my utility closet. He got up on a ladder and cleaned the exhaust coils for the first time in 14 years. My a/c is now working significantly better.
Mark did a great job diagnosing our problem and coming up with a solution. He was thorough and explained what needed to be done. He has been to our home before and is an excellent service provider
Upon setting me up for a checkup of my heater, Kyle was professional and courteous. He located my information as a former customer and let me know that I qualified for the October 1 pricing.
On 10.04.19, I received a call from Greg letting me know he could arrived earlier than the appointed time and if this was okay with me; it was.
He arrived, introduced himself (neatly attired), and gave me directions as to how I could make the visit go smoothly and correctly.
It did not take as long as first thought. He checked for the filter installation, plugged in my water pipes heater (for the winter season), and answered questions I had regarding the operation of my system.
He departed, and I am pleased that my home will be warm this winter.
Service appointments are always on time. The service technicians never track dirt through the house, and usually leave the area around our heating unit cleaner than when they came. They are always pleasant and willing to answer questions and offer suggestions.
Brian Brady came out and gave me a fair price, within a few days Brandon and Charlie came out and did a great job. Love my new AC and Furnace, price is a little more but you pay for what you get.
Knowledgeable & professional ! Took time to explain what he was doing & why !
Alex and Juan were amazing when installing the mini-split system throughout our house. They arrived on time each day and were always making sure that we understood the installation process and answered any and all questions. I could not believe how neat they left each room they worked in, even when their job required drilling through our exterior walls. On top of all of this Alex and Juan were both very kind and courteous . Anyone who has work done by Alex and Juan is lucky!
Prompt and thorough service. Mark performed seasonal maintenance on our heaters. He was courteous and explained in detail what he had done.
The technician was obviously well schooled knew exactly what he was doing extremely professional and polite.
I called Unique Indoor on New Year s Eve at 8am as our furnace stopped working overnight in our new home. Fortunately, they were able to send a technician (Joe) over around lunch same day. Quickly he found out we needed a new fan and a replacement part was delivered. Now our furnace is ~15 years old and when something goes wrong it s never just one thing... and joe stayed several hours to ensure my family had heat for the night.
The next day (New Yesrs Day!) a second technician Pat came over to finish up a few things and since then our house has been warmer than ever. Both were very professional, friendly and explained everything going on - to someone who has literally no idea what goes on inside a gas-fired unit. Highly recommend to anyone in the area. I plan to have them out in the spring to service our AC.
Many many thanks to Unique. I ve been a customer for several years. I have a lot of trust in this company. My heater conked out, I was terrified with the upcoming polar vortex. Things were fixed today. Thank you! You guys also know I maintain my stuff year long
Spoke with Kyle on the phone today he was very kind and professional and he send to me tecnition John an hour later. John spend about an hour to fix my A/C problem, job was done and A/C went back used to be. Thank you John Thank you Kyle.
I would strongly recommend them if you have an A/C problem.
Our AC unit suddenly stopped working in the middle of a 100 degree heat wave, and we were very concerned about being able to have the problem diagnosed and addressed in a timely manner because of high demand. We called Unique Indoor Comfort & Heating this morning based on recommendations from friends and were so appreciative that they could schedule us for same day service, and that Dimos T showed up within the time window provided. Dimos was excellent, professional, and courteous in explaining the problem and offering us choices in how we wanted to address it. After Dimos' visit, we now have our AC back up and cooling down our house! Thank you so much to Dimos, and the Unique Indoor Comfort Heating & Cooling team, on behalf of our family (which includes 2 small children and a dog)!!!
We have been unique customers for 15 years using their maintenance service and their installation service for all new work. We could not be more satisfied. They are highly responsive to calls, always follow through, provide prompt and courteous service from highly trained HVAC professionals who are a pleasure to have in our home Pat, who I neglected to single out, consistently climbed a 40" ladder to access our rooftop air conditioning cooler and always did it with a smile. Their service personnel are neat, always clean up after themselves and are highly respectful of our property. We feel very fortunate to be be their customers. As for extraordinary service and skill, we have to single out Dimos whose knowledge and patience are just incredible.
Chris was very straightforward and knowledgeable. He patiently answered all of our questions and was very thorough in designing our new ac system to solve the problems with the existing system. Dam was meticulous and very pleasant. His installation was excellent and he clearly is very experienced and takes great pride in his work. He and Juan worked very well together and I highly recommend all of them.
Mark was polite, and asked me questions about our A/C before he started working. He was efficient as he performed a routine annual service check and then informed me about what he'd done.
Totally satisfied with Mark D, the Unique Indoor Comfort service technician. He arrived on time, used protective footware when he entered my house (wet weather day), explained what was included with the service contract and how long it would take (UIC-installed high velocity A/C system), completed the work promptly, and was very courteous. I highly recommend UIC.
Extremely happy with Unique Indoor Comfort. Always on time, always communicate everything to me with follow ups. I have the service plan, and they called ME to schedule it! Awesome service with VERY nice and knowledgeable people!
Best HVAC company around! Professional, dependable and affordable! Very happy with my service!
We had a great experience with our installation. Thuan and Alex were friendly and professional. I appreciated the care taken to protect furniture from dust and debris and loved the daily cleanup. The job was completed in the time quoted. I received a thorough introduction to the workings of the new system. I would totally recommend Unique to anyone considering a central cooling system. If you're lucky, you'll get Thuan and Alex working on your installation!
Xavier was an excellent service provider. He was thorough, professional and informative. We have had wonderful experiences with every service provider whose been to our home from Unique Indoor Comfort Heating and Cooling. The fact that they are one of a few remaining companies to call to remind us when our service is due is a huge plus, particularly given our busy schedules!
I've now used Unique Indoor Comfort Heating and Cooling to replace a furnace, an air conditioner, and just this morning, a water heater. Each time, the guys were professional, competent at their job, and communicated with me about how the job was going. I know when their truck shows up, my home is getting the best possible care. Very happy with their service.
