Upon setting me up for a checkup of my heater, Kyl...

Upon setting me up for a checkup of my heater, Kyle was professional and courteous. He located my information as a former customer and let me know that I qualified for the October 1 pricing.
On 10.04.19, I received a call from Greg letting me know he could arrived earlier than the appointed time and if this was okay with me; it was.
He arrived, introduced himself (neatly attired), and gave me directions as to how I could make the visit go smoothly and correctly.
It did not take as long as first thought. He checked for the filter installation, plugged in my water pipes heater (for the winter season), and answered questions I had regarding the operation of my system.
He departed, and I am pleased that my home will be warm this winter.