Recently needed to upgrade the AC unit in my townh...

Recently needed to upgrade the AC unit in my townhouse as the builder grade model install originally was failing. After speaking with multiple companies, a friend recommended giving Mike P a call. Mike was immediately available to come on site and review the current system. Having been a technician prior to his current sales role, Mike was able to display a level of expertise that I had not received with other companies. He quickly diagnosed an issue with the original duct work that had caused issues trying to cool the 2nd floor of the home. He also paid attention to small details that were missed initially such as running a drainage pipe away from the home, and ensuring that the electrical connections were properly insulated. After receiving a very reasonable quote, we scheduled the install. The company has a standing Covid-19 protocol which was sent to me prior to the install as well as a questionnaire to gain knowledge of the small details needed to make the install seamless. The Install team lead by Dam D was on the site earlier than expected and finished up the work by mid afternoon. They were courteous and professional. Three days after the install we discovered that the AC was not cooling the house. One phone call to Mike P at 9 am resulted in a technician dispatch and the issue was resolved by noon. Understanding that things do not always go as planned, I appreciated the speed at which Unique took care of my needs and remedied the situation. If you are looking for a service provider, have issues with cooling certain aspects of your home, or need a new unit, I would highly recommend giving MIke P and Unique Comfort a call.