During the service call, before tech got here it w...

During the service call, before tech got here it was discovered to be an issue caused by us. Instead of cancelling the call they wanted to make sure the system was running as promised. Also we are very pleased with the use of PPE and care the Unique team takes in doing their best of adhering to CDC guidelines. It is very hard and stressful now to allow people in your home and they are very accommodating.