Our heat wasn t working on a Sunday thank goodness...

Our heat wasn t working on a Sunday thank goodness we have the service plan (sidenote: I am usually anti-service plans but I am so glad we have it...it has paid for itself 10 fold!) The technician diagnosed the problem but unfortunately needed a part. They were able to get it on Monday and sent out Beshoy to install. After installation, Beshoy found that there was still an issue and after some investigation discovered SQUIRRELS had decided to bury all their nuts and sticks in our heat exhaust...they pushed it so far in the tube it was inside the house. They had to cut pipes, dig out gross squirrel stuff and never complained. Andddd all covered under the service plan Beshoy and his partner in crime (I didn t get his name but he was super nice and friendly) saved the day!