Tropicana Entertainment - Laughlin Properties Reviews

Room very quiet, pace of bingo game very smooth, lots of slots to choose, I like to stay here

Rooms are dated as well as the slots. Dining is terrible. Best bet is to wait in line at the In N Out in the parking lot. I will say the people watching here is second to none so that earned a full star bonus!

Always enjoy. Quick check in, clean rooms and staff very friendly.
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You get what you pay for. Neither fancy nor a dump. Paid extra for the "remodeled" tower following previous reviews. Learned there are 3 levels of remodeling upon check in and for double my rate I could have the nicer room. No thanks. So, room was clean, bed was comfy, and staff were friendly. Cons, if you wanted the air conditioning on you had to endure a beeping/humming noise. Couldn't sleep. The shower didn't drain properly so our showers became baths within the first minute. Carpets in hallways we're severly stained, but clgood news was that our room was ok. Hotel: most restaurants were either closed down or shut. Buffet for breakfast was okay, I would eat there again. We ate at the "fancier" restaurant for dinner. Food and service were excellent. Didn't access the pool, every time we walked by only the hot tub was in use. Kind of weird that none of the kids were ever in the pool. We must have walked by at least 20 times. Kids arcade was a bust. Maybe 10 machines, 2 were broke. Usually occupied by an adult playing that guitar game. Stores: they are preparing for a change so most items were 50-75% off. So some nice deals on sparkly clothes if that's your thing. Downside is they didn't have basic things like chapstick. I'm assuming that will be fixed soon. Overall, If you have to come to Laughlin, I'd stay there again. It was the best of the worst. I've stayed at all of the Casinos over the years. Just pay for the top remodeled room

We always enjoy the kindness of staff. The food and comfort of our room

Basic room with old wrinkled carpeting. Slow check-in, despite reservation and prepayment. Parking garage nice to shield the car from the intense summer heat. Restaurants not open for the holiday, only Buffett. Surprise Resort fee for Internet that didn't work. Recreational opportunities on the Colorado River were fun.

Our 2nd stay there we love it there we will be regulars there when we go to Laughlin

Always have live music on the weekends. Check it out.

Getting a bit dated, and caters to a budget, bring your own drinks in a cooler, crowd...but the staff is nice, the limits are good and enough of the machines are new.

Me and my wife, had a very good time at this hotel. We plan to go back soon.

Truly enjoyable experience, the outdoor hot tub was amazing and large. Very clean and quiet.

Stayed here 3 nights. It was very convenient for my family as we came to see the best in the desert. They have the trucks right on there parking lots, And the pizza at the restaurant inside the hotel was so good. Everyone is just friendly. The worker at the pool was so nice, the worker at the thrifty Ice cream she was so nice always greeting every customer the same . We always stay at the Tropicana.

Getting pretty run down...could use some new management...

Bed Bugs..... Need I say more? Oh but there is more. Blood on the bathroom light switch, wall, and door. Shower curtin had mold or mildew on it Dean bugs on the floor. Hair on the pillow case. Clearly doesn't clean or sanitize anything. Very little Covid prevention for their guests. Tried to speak to risk management about the issue and have been ignored or transferred back and forth between different departments from House Keeping to Security back to Front Desk, Told to call back the next day. I would not send my worst enemy to stay at the Tropicana. Gross!!;

We've been going here for years. Love staying here! Always good service!

Good place for a quick getaway. Drinks are a little pricey but overall nice place.

Stayed here Monday night 11/19/18. Get to the hotel, girl at the front desk had a rude look on her face and checked us in quickly. Get to the 3rd floor and to our room...keys dont work. Send my husband down so we don't have to carry our bags down. He calls me and says they will send security to open it but i have to come get the keys because it's in my name. Security or hotel staff could have given me the keys at the room. I go down and wait 15 mins in line. Girl tells me that now that she gave me brand new keys they should work (mean face and attitude). Go to the room, 1 key works, 2nd doesn't. That's fine we didn't want to deal with her again. Go to buffet for dinner, get rude comments from the waitress because we seated ourselves and didn't know she would seat us because it's a freaking buffet! Get woken up at 6:15 AM to water pouring from the ceiling light fixture. Scramble to call front desk meanwhile I dropped my phone and cracked the screen. Great... call the front desk and the girl says "oh no, do you just want to check out?" I pause and ask my husband. And she says or I can move your room and it's on the same floor. We move rooms so that we can at least get dressed and ready to leave. Polite gentleman comes and brings us new keys, he makes sure they work as well before bringing them. Check out at 9 am and go to the front desk. I tell Nicole at the front desk about what has happened since the time we set foot in Tropicana. She doesn't care, says it's not her problem. I told her I wanted to let her know before I write a review online and she continues to say its not her problem. Then she proceeds to charge me extra hotel fees.... what is going on? I had high hopes that we would choose this hotel and casino to stay at regularly. Save yourself the trouble and don't go here! We will be booking with another hotel and I'm sure they will be happy to have us...

Nice place , spacious! Wait staff was a little rude, but what do you expect from someone serving drinks at 7am

Rooms are pretty standard; nothing too special. Staff was friendly, housekeeping was quick, and the restaraunts on site were delicious.

My family and I visit Laughlin every year; we love the Tropicana Casino.

Rooms are very clean staff is friendly the atmosphere on the casino is nice very good experience I highly recommend you to visit and stay at Tropicana

I like the Trop but I never win. So I have to quit going there and try somewhere else.

Pretty basic in every way. They were accommodating in terms of a late check out which was very much appreciated!

Typical room set up. Slightly pricey bar and food. Casino smells like an ash tray.

The hotel is ok, but the Italian restaurant is one to pass by. The waiters are unfriendly, especially one that has been there for years. The prices a quite expensive. And if you wish to split a meal with a friend or child you are charged $8 extra, and also charged for bread sticks plus a charge for sauce to dip your bread sticks in such as marinara sauce.
They become very indignant if you look surprised or question the cost, and give you the take it or get out attitude. Pass this place up !

Great amenities and location. Crowded but room was nice

Great!!! everyone was very friendly
Great customer service.!!!

Casino atmosphere all your basic games, cocktails local place to play. The cocktail waitresses are a bit slow in the afternoons. Have had better luck in the evenings as far as drinks go. Do miss the Ramada express but is what it is. The little train was nice for the kids and adults. And always nice when the smell is tolerable with all the smoking in the Casino.

Rooms were comfortable and clean,we had a nice view and the staff was great! Very informative and helpful all throughout my trip, I would recommend going back here!

The Tropicana is my favorite place to stay. The service is good and there are many options for food. The comps have gone down since my last stay. I hope they review their comp policy.

Not comfortable beds, 1 person working the front desk with about 10 different parties in line.

It was cheap but carpet was torn and kinda slummy for a big hotel

Good casino hotel. Clean and comfortable. Amenities are few. No microwave. No refrigerators. TV are small. They want you spending money in the casino ... not staying in your rooms. price less than $50 a night.

Love bingo and slot variety. Nightclub act Kyss & the krossover are fabulous!

It is a nice hotel and casino. Not the newest, but clean

Pretty solid hotel. Gives you what you need and welcomes you.

Always had a positive experience with the exception of our last visit. I was surprised to find out that the no pet rule posted on all the entrances and elsewhere is not enforced. I love pets but they do not belong in the bar in a buggy with entertainment going on. I asked the waitress Lori and she advised me to report it to security it wasn t her job. Pretty shocking. I wonder if someone had a gun on a table if she would have said the same thing. They also have a no firearm sign next to the pet sign. Just very disappointed by her snotty negative response. Love the Trop other than for that. They are generous with free rooms. So is the competition. Maybe we will try another place sorry to say.

This was a nice hotel to visit. The 24 hour restaurant downstairs was excellent. My boyfriend and I ate in the train dining room. It was private and the food was delicious. The casino is okay, but needs more variety with the video poker. The room was decent and clean. Wish it had a fridge though.

One of the better hotels inn Laughlin. Stayed here three times already and never disappointed.

We aways enjoy the Trop Casino.Fun slots and table games we enjoy.

The Tropicana has a casino host who they should feel lucky to have working it for them. Gilda makes this casino a 5 star experience. They also have a server Teresa who also elevates the ambience of Tropicana. Un fortunately the only food I could get during this covid era was at the coffee shop. The coffee shop has great servers working there also...!

Buffet (saturday night) $25 for Prime Rib. Disgusting. Self-serve beversges and stale deserts

Great place to stay slots are loose rooms are comfy.

Always a good time at the Tropicana, everything you need is on site.

First time staying at this place and definitely coming back all around excellent service and friendly staff

Nice hotel and lots of games, but prefer some of the other hotels on the strip more.

Was kinda nervous staying here just cause it's still fairly new to the area but the service was great. The place is beautiful especially at night when it all lights up.

Thank you for taking care of the local Veterans with your buffet

The food was okay at Passagio. Not the best though.

The casino is great but the Steakhouse restaurant has a lot to be desired. The food isn't very good but the worse is the service. Waitresses are not friendly until they bring you your bill because they want. A tip. We've eaten there 3 times. First time time food was great. The last two very bad. Never again

It was a beautiful place to stay and all the amenities were great

I have been coming here for YEARS and it is always a good time. Great restaurants and great place for a family vacation. Linda always makes my parents feel so welcomed every time to come.

Always have a great time here and look forward to coming back

We had a very nice room, good service, very very good pricing and friendly helpful staff. Will definitely be going back, not to mention we won a few dollars.

It's our 11th Anniversary and we are enjoying our stay here in Tropicana Laughlin.

Hotel is comfortable. Needs a little updating and TLC, but bed is comfortable and room always cleaned.

Great staff service and rooms are contemporary and well maintained

Great customer service from Omar, who helped us out . We had two rooms and had to cancel one and he gave us a number to call at Expedia. With his help the resort rebooked the room and we got a full refund from Expedia. Room was clean kinda of loud but a/c was ok and the machines payed well. Everyone seemed nice including other patrons who cheered us on when winning. Will be back.