Tropicana Entertainment - Laughlin Properties

Tropicana Entertainment - Laughlin Properties Reviews

Reviews 4473
3.9
Reviews 4473 Page 12 of 45
Filters:
Rating
Language
Sort:
Most recent

I liked the room, but for the same quality, I foun...

I liked the room, but for the same quality, I found that the other Casinos offer even lower rates. So, do your research before booking a room. The buffet was disappointing and I had to go across the street to find better food. Everything just felt really mediocre to me.

We always stay at the Trop Laughlin. Their comps ...

We always stay at the Trop Laughlin. Their comps are fantastic. The rooms are clean and comfortable. The staff is always friendly and welcoming. The restaurants are all very good. We have always had a good time here and, most importantly, feel safe.

very bad reception. I do not smoke and the hostes...

very bad reception. I do not smoke and the hostess told me that the room I had reserved would be "smoker" despite my disagreement. impossible for her to change and I had no choice. I could not sleep at night and all my stuff stank of tobacco. the buffet was closed. the mediocre wifi I do not recommend this hotel

Watch out for rhe bars they rip you off. I orde...

Watch out for rhe bars they rip you off. I ordeed Bailey s and got some off brand Irish cream . You cant charge for name brand liquor and substitute and not tell customers. I think this is illegal.

good

Would not let use check in early once we arrived e...

Would not let use check in early once we arrived early so we were told to wait around until 3pm for check in!!!! We canceled the reservation and went over to Aquarius who not only let us check in early but gave us a room much cheaper than tropicana.....King Size!!!!!! Not to mention Aquarius has a Gym!!!! We will be staying with Aquarius from now on!!!!!

There's no gym, no room service, and no free WiFi....

There's no gym, no room service, and no free WiFi. Just some things that I personally think would be standard for a hotel of this stature. The beds were very uncomfortable and one of them had stains all on the sheets. The staff wasn't very nice and the cafe was way overpriced for what you got. Nevertheless, it dies the job and is a decent stay if you have low expectations and/or need a place to stay in Laughlin.

Horribly experience. Huge line to check in and onl...

Horribly experience. Huge line to check in and only 2 clerks working the desk. Power went out in the middle of the night for hours so no air conditioning. Went downstairs to get coffee in the morning and forgot to bring ID. Was refused coffee because of no ID. Will never stay at this hotel again. Staff is rude and unapologetic.

nice..

Nice place but major staffing problems.

Nice place but major staffing problems.
They double billed us for the room. I had to go to the front desk 4 times to get it resolved. The staff could not understand the problem or how to fix it or how to find a manager. Eventually, we found a manager who stated they reversed the second change but would not give us anything in writing and said it would take a few days to apply to the card.

So, that is an extra $600 on my card that I was going to spend on vacation but now can't. Won't be staying here again.

Good

Casino is fun and exciting. Cafe food used to be t...

Casino is fun and exciting. Cafe food used to be the best of all the casinos in the area. The cafe staff are friendly and efficient. Slots pay off every now and then. Recommend over all the other area casinos.

Beautiful surroundings of the Colorado River and n...

Beautiful surroundings of the Colorado River and nice that most everything is close by. We got the room with the jacuzzi and it's beautiful but just needs to be updated. The sink had a back flow which kind of disgusted us and the sink handles had a lot of calcium deposits. If we had not experienced the sink situation, I would have given it at least a 4 star. Update the hotel and it would be a 5star.

This hotel leaves a lot to be desired!!!!! Large ...

This hotel leaves a lot to be desired!!!!! Large room....BUT, no amenities!!!! NOT even a coffee pot!!!!! No, frig, no micro, no clock, etc etc.....for more than $100 a night, I expect to at least have these things!!!!! Will not stay here again!! Deanna Phillips, Las Vegas, NV

Tropicana Entertainment - Laughlin Properties

Tropicana Entertainment - Laughlin Properties

3.9