Tropicana Entertainment - Laughlin Properties

Tropicana Entertainment - Laughlin Properties Reviews

Reviews 4473
3.9
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Not to be snobbish, but I'm accustomed to staying ...

Not to be snobbish, but I'm accustomed to staying in a Vegas hotel and this doesn't even come close. It felt more like I was staying in an older Hampton Inn with a casino inside. In general, the service was good, the room was fine, not bells or whistles, and everything that we needed was near by. We were only staying in Laughlin because of a concert in the area, otherwise, we wouldn't have been here to begin with. I'm sure that by Laughlin standards, this place is great. I will say that the parking situation was a complete nightmare. We called ahead for our car to let them know we were coming down in 15 minutes. When we got down to valet nobody had been notified that we were coming and hadn't begun to look for our car. From there it took another 30 minutes to get our car and only after we complained 20 minutes into waiting for our car.

Dirty, grungy, outdated. We stayed here in Februar...

Dirty, grungy, outdated. We stayed here in February 2015, and the hotel was filthy. Elevators hadn't been cleaned in months, room was very dirty, carpet was thread-bare and soiled. The plumbing is in horrible condition. Bathroom floor was sticky, and corners hadn't been washed in years! Due to the general uncleanliness of the facility, we were reluctant to eat in any of the restaurants.
We were very disappointed with the Tropicana, yet they have the nerve to leave a tip envelope in the room for housekeeping!!!
Don't stay here, just about any of the other hotels in Laughlin has to be better than this..

We've been going to Laughlin for over 20 years we ...

We've been going to Laughlin for over 20 years we usually stay at the Harrah's Resort which is like our second home. We stopped in the Tropicana to have lunch one day and we'll definitely go back in the future there games and gambling machines were a little bit easier to win on and they send us lots of offers in the mail now because we played there. We will return every time I go back

Dirty

Given one price told another/person at front desk ...

Given one price told another/person at front desk rude, and did not want to see my confirmation #. Or the price that was given to me when rooms were re-served. WiFi was extra. Just completely dissatisfied with room and personnel. Will I stay there again No.

Amazing, amazing, amazing! We were so impressed wi...

Amazing, amazing, amazing! We were so impressed with every aspect of our stay and we will definitely be back!
The staff is the best on the strip! Super friendly everywhere and ALWAYS going the extra mile.
Room was clean and nice! No view but no big deal.
Cozy beds.
Amazing last minute pricing!

Can't wait for our next trip out!

Nice

Its okay, I guess. Miss the train it had when it w...

Its okay, I guess. Miss the train it had when it was the Ramada.
Only place I'll stay is the the "old" Tropicana now known as the Aquarius. Other than the Aquarius, theyre all dumps anymore. None upgrade or maintain their properties. Customer Service, whats that? Do your self a favor and spend a few bucks more amd stay at another property.

This isn't the best casino Laughlin has to offer. ...

This isn't the best casino Laughlin has to offer. There isn't much machines to choose from compared to the other hotels. Their restaurants charge to much for the plate sizes. The food isn't good and they don't provide a vegetarian option.

Dated but adequate. After Tropicana bought the hot...

Dated but adequate. After Tropicana bought the hotel from Ramada, they got rid of the narrow-gauge train that used to run on rails around the property. They also got rid of a very cool gift and shop, which now sells cigarettes. Laughlin seems less family-friendly than in previous years. We started coming here in the early 90s. This will be our last stay at this hotel.

Everything was ok. The only inconvenience I had, W...

Everything was ok. The only inconvenience I had, Was my iron did not work so I call housekeeping & they said I should be receiving one promptly. Two hours went by & no iron I went to the front desk for help they said the same thing. I don't know if they where short on staff or what the problem was it took another hour for me to get a working iron. By

I was put up at Tropicana for work in a classic no...

I was put up at Tropicana for work in a classic non-smoking room with 2 queens. Upon entering the room a musty cigarette smell greeted me. The carpet was very old and frayed in some sections along the wall. It was very dirty. I saw some long black hairs in the bathroom floor. There was a black footprint on the side of the sink. Basically the room was very nasty and I didnt walk around without flip flops. The TV was 32" very small. It was very old and you can tell it needs a reno. I was supposed to stay three nights but demanded my company put me somewhere else.
The casino however was lots of fun! The food is good there also.

Spent two nights here. When I checked in the lady ...

Spent two nights here. When I checked in the lady was very helpful and super nice. She was also very informative and gave information of events going on. Going inside the room it is not the nicest but it was good enough for the price. Actually for the price I paid, it was a steal. Inside of the hotel though, the restrooms are not that nice. It has everything you need but it's just not updated like the Aquarius hotel. If you're worried about tables they have some here and at a good price as well. I ate at one of the restaurants that is open 24 hrs and it was pretty good. The beer selection was disappointing though. Nothing but light beers. If you're thinking about spending the night this is a great place to stay. I would definitely come back.

Went for an evening session of bingo. The staff wa...

Went for an evening session of bingo. The staff was not particularly helpful getting us set up. The place where the line started was not clear. Overall, the casino had a nice feel and was clean.

Players club was not well explained.

Rooms are old, not great . . . but clean, which is...

Rooms are old, not great . . . but clean, which is good enough
Casino itself is ok, not great . . . a bit too smoky, ventilation not good enough - but super friendly dealers and staff
The Steakhouse - great steaks, good food

Loved

This hotel is the worst ever, for any young new tr...

This hotel is the worst ever, for any young new travelers coming for the first time wanting to experience Laughlin DO NOT STAY HERE,

The worst customer service, no extra house keeping for any of your needs, long A$$$ LINES TO CHECK IN , with people who know nothing of your reservation.

Spend your money wisely at a place you can enjoy , I do not Enjoy Bad dirty rooms, with dirty blankets, and pillows with no room service,

Room service Who says NO

hotel when asking for extra pillows they say they have no more blankets or pillows to accommodate you when you are in upgraded room .

My family of 37 come every year to Laughlin

And we will never stay Here at Tropicana AGAIN

Stayed for two nights at Tropicana. Rooms are clea...

Stayed for two nights at Tropicana. Rooms are clean, staff is friendly, rates are reasonable.
The live bands on Friday & Saturday nights were a lot of fun.
Travis at the Players Club check in was a HUGE help (and an overall nice guy). With employees like him on staff, we'll definitely be back.

Went to the Tropicana because we wanted to stay th...

Went to the Tropicana because we wanted to stay there next time . It was Saturday the 23rd. Went to the craps table and the staff was very rude. We decided to leave and noticed everyone else left shortly there after. Needless to say we won't be staying there.

Rooms are comfy...I did not like that I swiped my ...

Rooms are comfy...I did not like that I swiped my players card at a kiosk and it gave me a $5 voucher for food. I had just had dinner and had only 5 hours to redeem it. Had I known I would not have selected it until I was ready for a meal.

Tropicana Entertainment - Laughlin Properties

Tropicana Entertainment - Laughlin Properties

3.9