Parts department is very disappointing. I went in...

Parts department is very disappointing. I went in to show them a part that came off of my brand new Tacoma TRD Pro and Afzal from parts told me he would get back to me. I have since called him and emailed him numerous times with absolutely no response. Now after over a month of the silence treatment I am forced to contact the manager Jason who said he will look into this. So far there has been no follow up service. I am happy to re-post if anything changes.