Simon is THE MAN! Always a pleasure working with someone who is upfront and honest about what your service your Toyota needs, what it costs, and most importantly how to prioritize them for budgeting. Toyota Of Alvin has my business because of Simon and the entire service team.
Horrible waiting room. Chairs are uncomfortable & since they all face the glass wall in showroom, its almost impossible to read or work on computer or ipad because the sun is right in your eyes. The only lights to read by are in ceiling & thats not good for reading.
They have changed the way the service associates deal with you. Instead of coming to get you to tell you car is ready, they yell your name out. Everyone turns to look & its just rude.
I had 2 people checking my car in & I wanted to use a coupon. The first man said I had to give it to cashier when I checked out, my advisor, James said to give it to him. James was correct. The other man didnt have a clue & just told me wrong, instead of finding out the correct answer.
I dread going to Alvin Toyota for service, because of the waiting room, but its close to my home.
Im thinking of switching to A different dealer.
Mr. Lee Ware made the experience of buying my car smooth and enjoyable. Awesome attitude...
The Service department was very efficient, and the advisor, Thomas, and service manager, Johnny, were both very accommodating and professional. I would feel comfortable coming back here again for future services.
Amazing place! A little out in the boonies but the staff is wonderful and this gorgeous handsome want to take him instead man named Bruno treated me like a queen . He is smart and intelligent and knows so much about cars and no loopholes with that guy. Best time ever!
Love the used car I bought from this place, but was not happy after the purchase. Was lied to about the pre-service by the salesman and the jerk who closed the deal lied about the extended warranty I purchased. I do not recommend doing business with this place.
The service department here is by far the best I've experienced with dealerships.
These guys are awesome! Not only did they take care of the recalls and replace my wiper blades but they also got the carpet looking brand new! Quite a feat with a toddler claiming the backseat! Thank you Toyota of Alvin!
You know all those cliches you've heard of shady car dealers? Well, this place has them all, at least those related to the sales process. Luckily I said "no", so I didn't get to find out what happens *after* you buy from this place. Maybe they'll cut you an OK deal, but be prepared to have your intelligence insulted, high pressure sales tactics applied, and surprise extras added to the bill that were never mentioned on the website listing.
Robbed actual credit card information stolen and charged multiple times by a lady who represented herself as an insurance agent for progressive by the name of Sylvia . There was not just her there were two of them Josh and Sylvia . My friend who referred us there was also stolen from when it came to insurance BEWARE !!! Do not let them tell you they can save you money on your car insurance !! It s simply a way to steal from you! We find our selfs dealing with police and credit agencies to try and secure personal information at this point . I would defiantly say if they helped you with insurance check your bank records. Also call progressive immediatly
I was made to wait from 12:30 pm to 17:15 pm for Tune up, brake flush, and engine flush. Shuttle was outside and I was offered to be taken home, but was given to another person who came after me. Every one hour I was being encouraged that they will be done in an hr. Initially was told 2 hrs will be the time for service. 2 stars because there was an apparent sincerity from associate on apology, but that experience was brutal.
Extremely unhappy with Keating Toyota. I contacted them via TruCar. They quoted a price through TruCar and I started working with their sales person. I discussed the quoted price with the sales person several times both via e-mail and verbally. This price was acknowledge. When we got to the final numbers, the price sheet they sent to me was totally different. I have everything documented in e-mails to prove this. The sales persons explanation was that TruCar does not sell cars and that I didn't read the small print. A good old fashion "Bait and Switch." Ladies and Gentleman, you want to know why car dealerships have a bad reputation? Well here you go. I've been kind enough to leave business cards, e-mails, and documentation out of this review but will gladly include them with another unprofessional response. Nonetheless, the second dealer that quoted via TruCar honored their pricing and sold us a car. The low morals and ethics of your dealership are not appreciated.
The representative I worked, Andy, was very helpful and friendly through the process. The other members I interacted with were also helpful and friendly as we worked with them. A smooth process the whole way through.
Worst car buying experience ever, went to Toyota of Alvin based on price on the internet, they tried to add around $2000 more on top of the listed price for another version of lowjack called APEX something. they pretty much do not give you a option on it tries to force you to pay for it. finance guy and sales manager Gabriel were very unprofessional. I would not recommend this place to anyone and should be reported to BBB for unethical business practices.
Friendly sales people, very knowledgeable and great at explaining the process. I did feel like they steered me towards vehicles that they recommended versus what I was interested in. The whole process did take about 5-6 hours, which was a little frustrating because I talked to 3 different people and I had to keep repeating certain things instead of them relaying information to eachother. But they did work with me to try and get me the best deal available to me with my credit so I do appreciate them for that.
I bought my brand new Toyota Corolla from here and must say i had THE best experience! these guys went above and beyond for me!! Please go see Austin Gilder if youre planning on buying a Toyota!!!! Wesley,Brenden,James and Brittney were also very helpful! Kelli Pope came and sat with me while i was waiting to go see finance and she was very very sweet and helpful! I CANT BE ANYMORE THANKFUL FOR WHAT THESE PEOPLE DID FOR ME!!
Where do I start..Crooks hiding behind a smile. After promising one price to get you to the dealership, they attempt to bully you into a significantly higher price once you get there..They say customer service is their highest priority but their effort is significantly lacking in reflecting that. Stay away if you value your time in the slightest.
Andrew Fields in service is honest and a pleasure to work with.
Customer service efficient, thorough, and personal as always, just how they did when it was Toyota of Alvin. Look forward to continue doing business here. Very happy with the experience and the new amenities are very nice here at their new location.
I had a good experience. Love the new snack area and new comfy theatre as well as the kid area. I want to recognize the rep Simon N. for always being knowledgeable and helpful since Ive been coming to get serviced at Toyota of Alvin and now, Keating Toyota!!
Very good service. No surprises and prompt. All pricing up front and will call before doing more. Better than Ron Carter ever was !
Service was quick. Khalid was very courteous and made sure I understood the paperwork, charges and service preformed. He was excellent.
I felt like we were taking advantage of. The price of the vehicle that we were originally were told was different when we went to sign the papers. Disgusted!
Lee Ware and Cowboy made an outstanding (and successful) effort to get me in the vehicle I wanted. Kudos!
New location on 288 is very nice but I miss the 2 minute drive from my house.
Be prepared to wait, y all. Oil change is same everywhere regardless of where you get it done. It s just the wait time and the treatment that differs from a place to place. There is nothing special about the treatment except the complimentary popcorn and coffee. But it s just the wait that irritates you. So be prepared if you want to save few bucks (not often tho and only on full synthetic oil change) and a free car wash.
This is our 4th vehicle bought at Toyota of Alvin. This experience by far surpassed all others, which were pretty good as well. We got exactly what we were promised. I told the salesman "Huggie" up front I didnt' want any smoke screens, I wanted it given to me straight, no blowing smoke because I knew it was going to be a tough deal and that's exactly what we got.......honesty and hard work!!! He not only helped our car deal go smoothly, he was also very entertaining through out our visit. Everyone was extremely helpful, right down to the receptionist charging our cell phones because we forgot our chargers. Brenden our finance guy (usually, finance guys are the bad guy) was awesome, he was quick and efficient and didn't try to change our deal once we got back to his office, as sometimes happens at other places. Stephen, the customer relations guy was great as well. He listend to me complain because the Veteran Parking signs were not cemented outside (because they should have front row parking all the time) and has since been working on getting that done. He really wanted to insure that our car buying experience was a pleasure and we were 100% happy when we left, which we were. We are so in love with our new truck. Thank you Toyota of Alvin!! You guys ROCK!!
Thank you Jeremy Smith for helping me in the search for a caryou were a big help towards my decision.
The salespersons (Lee) was very patient and informative.
I found the truck I wanted on line at the Toyota of Alvin website. I ve never used the internet to purchase a car before. I filled in my information and it said someone would contact me shortly; however it was Sunday and the dealership was closed. First thing Monday morning I received a text message from Al Ruiz asking permission to communicate via text. Very nice. After a few text he made an offer on the truck I wanted and we agreed to meet that evening. When I got there he said he had the truck to show me but the price was several thousand higher. When I got upset he reinstated that the price he quoted was what he would stand by. Everything went great, Al was awesome as was the finance officer and the manager. If you re looking for a Toyota, look for Al. A great experience.
Excellent dealership! Maurice made the choice of buying easy and worked with the finance department to get me the best rates. Shelby walked me through all the features of the vehicle I chose and made sure I had it down. Thanks Toyota of Alvin!
I flew down to Houston to buy vehicle from Jon(online sales)at Keating Toyota. Jon picked me up from Airport and was very friendly and professional. The whole process went smooth and was done in less than 3 hours. They gave me a gift card for their inhouse cafe, and I was able to get food and drinks for my long drive back to Colorado. They provided a full gas tank and I can t recommend them enough for a positive car buying experience!
This Toyota service dept. Is great! My service guy is carl he is always so helpful and will explain everything that was done to your vehicle. He is great!
Chris lee ware help us make the right decision, answered all our questions and was patient with our concerns top notch salesman i recommend him any day for a great deal also great customer service.(even tho hes a cowboy fan.)
I worked with David Huggins and Natalie and they were both awesome!!! They were very friendly and professional. I recommend them for your next purchase!
I ll have to say Toyota of Alvin is the place to be if you re looking for a vehicle. I love my new car !! Also all of the staff at Toyota are very professional and helpful. Thanks for all you do!
After having a horrible experience with another dealership, I reached out to Toyota of Alvin to see if they would be able to assist me in obtaining the car that I desired. Immediately upon speaking and meeting with Austin I knew that this was going to be a much better experience. The service that I received here was fast and friendly. Thank you Austin and team!
For the 2 years I ve been going to Toyota of Alvin for service, there s NEVER been a disappointing experience. Always top notch!!
I had the great experience recently of purchasing a C HR Limited. I had no prior knowledge of the vehicle and received comprehensive reviews of specific features in cars that interested me. This crossover vehicle was perfect! My Salesperson, Drew Branch, demonstrated the many features linked with the technology of the vehicle, all of which support safety on the road, foremost. In addition to these features, the comfort of the C HR Limited and mileage are amazing. Very pleased with my purchase. The staff at Toyota of Alvin were great. I'm a repeat customer, having purchased my previous Toyota from this location!
"Excellent customer service
This dealership is truly amazing! Everyone that works here helps to contribute to the ultimate car buying experience. From my initial contact with Melissa in online sales, to Phil my salesman and on through to the finance team and Stephen in customer relations were all very professional and pleasant to work with. They all put their customers first and work hard to make sure you get the best deal!! I want to recognize Phil in sales. He went above and beyond to ensure I walked out that door with a smile on my face and had a pleasant experience at Toyota of Alvin. This dealership is by far the best I have ever done business with in my 20+ years of car buying. I will remain a customer to Toyota of Alvin and would recommend them to anyone looking to buy a vehicle!!
When it comes down to picking a dealership, we all know, in and around Houston, we consumers have plenty of choices. My husband and I had looked around and got a bad taste at some other dealers and decided to give these guys a try after some positive conversations by email and phone the week leading up to the day we actually had time to go in and sit down face to face. When we arrived at the dealership we were pleasantly greeted by Lee Ware. He assisted us in and around the dealership and brought us several cars to check out and drive. He took lots of time to carefully explain ALL the options available on each of the different trim levels of the vehicle we were looking to buy. Having a salesman like Lee who is very knowledgeable and patient made our car buying experience very pleasant and will look for him again on our next car purchase later this year.
Excellent service department and 5 star customer service!!
Extremely professional and knowledgeable service from Phyllis S!!! She made purchasing my Avalon better than I could have imagined! She allowed me to test drive all the vehicles I was interested in, to ensure I was making the best choice! The finance team got me amazing numbers as well. Top notch dealership, with the friendliest staff in town. I ve purchased MANY cars previously, now I m a customer for life as of yesterday! Go visit!!
The treatment and service was excellent. They did not know that I used to be a mechanic and could have performed the service myself. With this kind of service I'll have my wife's Toyota repair needs addressed at this Dealership.
Excellent customer service! They worked extremely hard to ensure we had a decent deal. The personnel there are genuinely nice. Thanks guys-we love our vehicles!
I want to say that if you are looking for a vehicle Cesar is the man to go see. My wife bought a used 2018 optima at a right price and monthly payments and no BS. I also asked him that i was looking for a used F150 and within 2 weeks he found one with 52,000 clean as a whistle and I jumped on it with low payments. Go see Cesar and he will take care of you NO BS!!!!!
The place is amazing and everyone is very helpful. I would totally recommend working with Austin he makes the process smooth and easy!!
I had an amazing car buying experience at Toyota of Alvin
thanks to Harry Pettit, Terard Jackson, and my finance man
Theo. They serviced me amazing customer service and made
my buying experience fun rather than stressful. I highly recommend
Toyota of Alvin if you re in the market for a vehicle.
I went in to toyota of alvin knowing that financing for me would be difficult if not impossible. my credit was a nightmare and i was considered a "flight risk." Lee Ware was able to get me into a 2018 Mazda 3 just like i wanted. Im not an easy sell as im very picky for being very limited, but Lee stuck with me through the entire process even when i was ready to throw in the towel myself. Lee worked his hardest to get the deal to go through and get me around what i could afford in my budget and was able to do so with text messages and phone calls as i work so many hours a week. it took 2 days to get the deal to a close but Lee never gave up on me. He is a man of his word and an excellent sales advisor. i strongly recommend anybody looking for a new or used vehicle go down and speak with Lee as he is very patient and will work as hard as he can to get you into a vehicle right away.
Worked with Daniel R. on a 2020 4Runner and had a wonderful experience! Considered a rav4 as well, and he was extremely knowledgeable on both vehicles and their different packages. He was a huge blessing when it came to my questions and was very easy to work with. Customer service was top notch across the board with reception, finance, managers and sales. Thoroughly pleased with the entire experience.
I called with some questions and their receptionist was so friendly, and helpful. Its very nice to speak to someone with a positive attitude and actually cares what I had questions about. Good job, and thank you Faythe.
Came in for a service, left with a 2020 Camry!
Thanks Victor!
New location is more convenient to Pearland and has a streamlined customer experience setup. Look forward to them setting up the cafe area so early Saturday customers can have something to drink/snack on. Movie room coming soon. Service bay area is massive and once fully staffed should reduce wait times. Service manager Simon continues to exceed my expectations and retain me as a loyal customer.
I went to Toyota of Alvin knowing exactly what I wanted. When I didn t see it on the lot I was going to go on about my day and just go to the next dealership. On my way out David Huggins waves me down, asked a few questions but didn t push. The more we talked the more information he gained and he knew exactly how to service me as the customer. He informed me that he could get whatever it was that I wanted delivered to their showroom floor and he DID NOT DISAPPOINT! We ran the number, drew up the paperwork and my truck was delivered in two business days!!!! As a customer I left feeling satisfied I got the vehicle I wanted without any hassle, without dealing with a pushy salesman. I highly recommend Toyota of Alvin and I Highly recommend David Huggins!
Treated well. Worked with Rita. I bought a rare find used truck and I have a guarantee. The time to close the deal was fast and I didn t spend any more time in the dealership than I had to. The finance team got me processed and gave me documents on usb and email. If I have any issues, I will be calling them. I ve bought and sold other Toyota s before and this was smooth.
Always great service and assistance! No waiting to talk with a service writer and they apply no pressure for up sales.
This dealership is the worst I ve ever been to. They lost my paper work and when I called since I was driving a car I didn t own the finance guy said it wasn t there problem. I drove the car another 30 days before they called and were still rude. I m still waiting on title work. Never buy from this dealership
Had a good 70,000 mi ckup experience w my RAV4. Simon took me early, did what I requested and took a coupon to reduce the cost. Will go back. Carl F.
Carl in service is the best. Thank you so much for your excellent customer service
Service at a dealership is way overpriced. The front hub assembly for my wife s car was priced at over $900. PLUS labor. Autozone has it for $140. I cannot give five stars because of that.
The people in the service department are fine. The (insert any car manufacturer) corporate strategy is to make obscene profit from service and parts. I could have done it myself or taken it to AutoTech in Friendswood and saved $$$, but the point was moot.
I had been eyeballing the CHR to replace my wife s RAV4 for a couple years now. Year-end clearance sale, they made it happen. My teenager drives moms car. She s really happy with mom n dads choice. Miguel Mendez was my salesman, good guy.
Al was great. Not pushy and very courteous. Hassle free. Did not have to go back and forth with management
The employees were the absolute BEST! The service manager, Johnny Nguyen, and Brenden were informative, knowledgeable, and extremely friendly. They listened and advised, and were genuinely concerned with making sure everything was correct. The facility is like a mall, and very clean and bright. There were plenty of places to wait while the car was getting serviced without feeling crowded. Scheduling was super easy online, and the wait for service to be complete was very short. I'm so glad I found Keating Toyota for my Mom's car. As long as we live in the area, we will always use this dealership. I highly recommend Keating Toyota.
Went there yesterday and made a deal on a hybrid RAV4, which was to be delivered today. When I get there, the car they pulled up was missing the $2000 package I specifically wanted on the vehicle. They himhaw around saying the paper I signed didn't have that package listed and that the sales man just misunderstood what was actually on the vehicle (maybe salesmen should be trained in what they are selling, talk to Tesla, maybe they can give you some tips on proper training). When I asked them to show me the documents I signed, they run around about 10 minutes and finally bring me "my" file, and to everyone's surprise, the paper with all the features listed didn't have my signature, hmm, I wonder where it could have gone. So, being the overly empathetic person I am, I asked if they could get the car I want and how much more it would be...which sent them on a 20 minute hunt for the vehicle. I left after 15 minutes and they called me with a price...it would be an extra $2000, totaling $2800 dollars more than what I agreed to (they use special math here). They said I should try to meet them half way...so I suggested a price $1000 dollars greater than what I agreed to...but surprisingly, that was not sufficient.
One thing I want to get clear, the MSRP of the vehicle I ordered, according to Toyotas own website is $31,185, before the $3000 discount on RAV4s. This would mean the original agreement would actually be $185 less than the actual MSRP...if you do the real math (not 'their' math), their offer comes back at $31,800 after discounts...they sure give good deals...
Now, for a word of warning. They equip all cars with an anti-theft device...$2000 add-on which you don't say you want, and they seem to fight tooth and nail to keep on there. If you are persistent, though, you can get them to take it off. Pretty lame tactics when it is an after market box they can simply remove from the vehicle and put on another...no real loss for them short of profit.
So I've had a horrible experience here (not really been impressed by any stealership I've gone to, but what are you going to do). I like Toyotas, but will not be purchasing from any stealership again, I will simply buy used vehicles directly from owners, or purchase from a company who refuses to stoop to such low measures...cough...Tesla.
Now my conditions for Toyota. Until a time at which you require your stealerships to sell the vehicles at advertised prices, you have lost me as a customer.
UPDATE 1
Wanted to thank the folks at Toyota of Alvin for giving me the kick in the pants I needed to purchase the vehicle of my dreams. Proud owner of a Tesla Model 3. Ended up costing about as much as a decked out hybrid Rav 4, except I actually paid advertised price, was able to purchase in about 15 minutes on my phone (not sit in a dealership for 4 hours), have practically no maintenance, costs as much to operate as a 100 mpg vehicle, and did I mention it drives itself. Good luck finding that here or any Toyota dealership.
Many thanks to Brandon & Khaled, the experience was awesome, they are very respectful and accommodating. They go above and beyond to cater your needs. Free coffee and the movie theater were icing on the cake. Highly recommended! Thank you Keating Toyota!
I was recommended by a friend to give Toyota of Alvin a try. Dang...that s a good friend. Got the car I have been aiming for over the last couple of years.
Had an overall good experince. It took a few days but ended up with an amazing truck thanks to huggy and brenden
I have consistently received first class treatment from the Service Department at Toyota of Alvin. The quality of work has been superb, they provide honest solutions, and they are always competitively priced. My experiences with this Service Department will be the reason I purchase my future vehicles from Toyota of Alvin.
Saw a picture that was posted by Austin Gilder of a Camry and I knew I had to have it. We got in touch with him that day and he helped us get a great deal! The greatness didn t stop there...our finance guy Theo made everything go smooth, and Amber Rivers helped me understand all my cool tech. We are already looking forward to trading up our 2nd vehicle soon! If this kind of service continues...customers for life!
I had a great experience looking for a Highlander. My salesman Austin went above and beyond to show me everything about the car. He is very knowledgeable and super easy going. Not pushy at all. I also use Simon as my service representative. Could not ask for a nicer guy. He is very committed to keeping our cars in top shape. Good job to Simon and Austin!
Very quick with my maintenance check today. Got served by Brenden (Red). Really nice guy and will be looking for him next time I come by to the Keating Dealership.
Great experience...I will be back for sure. Nice to know I can get great service without going into the "big city"
Keating Toyota is very friendly and was quick with service
Lee Ware is the one of the most patient, diligent, honest and thorough salesman I have ever dealt with, and I have purchased a lot of vehicles. Words can t express my gratitude. His customer service is impeccable. I could not be more pleased. He truly fought for me and made sure I got the best deal possible!
Would recommend this car lot to everyone! Fast and courteous service!! 10 stars!
Red is the man to see he will get everything taken care of i I dropped my truck off.
It was needing work done and I got it back the next day and it drives like a dream.
This place will cheat you. Please make sure you get everything before you drive out the vehicle. They will treat you nice and get your business and then you will see vehicle is missing things. If you asked them they will get mad and will ask you to buy those. There are so many hidden fees and charges. Never trust this place.
Was trying to help a family member that lives in TX find a new truck and ran across a listing that just absolutely blows my mind!! Asking $97k for a Tundra!
Tundra TRD PRO $49K....reasonable enough until....
$1,995 for security
$17,995 for a 12" lift kit!!! What???
$11,995 for 18" Tires. Yes 12 thousand dollars for tires! Do you get the next 5 sets free?
$9,995 for 20" Wheels. Quick google search. These wheels are $1500 all day for a set! I'm confused. 18" tires and 20" wheels? Which is it?
$4,995 for power running boards. Really???
$995 for a speedometer recalibration. AKA....plug in my computer and reprogram. How long does that take? 30 mins? An hour?
All said and done it's a $97,000 yes you heard that correctly. A $97,000 Tundra!!!! Well $97,151 to be exact. I just bought a new Tundra on Friday. Glad to see dealers in KY aren't this greedy. Based on other reviews this listing shouldn't surprise me I guess. Either way we won't be coming in to look there. On to the next!
Good luck everyone!
Mr.Jacob & Mr. Brian where great people they helped me get everything done and quick they show the most wonderful customer service. I give them a 10/10 on service thanks for everything :) Toyota of Alvin.
So today was the day! Today I joined the mini van momma club. I always said I would NEVER drive a mini van, but now that I have 2 boys and a little girl on the way, I just couldn t find the perfect vehicle for our family. I saw this vehicle and just loved everything about it! I literally couldn t find anything wrong, and trust me, I TRIED! I am so blessed and grateful to be a momma! My 4yo thinks the van is the best thing ever and doesn t want to stop driving it, he asked if he could sleep in it tonight The buying process was soo easy!! I really want to thank Austin Gilder! He dealt with me for weeks trying to find the perfect vehicle!! I m sure he was tired of all my calls and texts he answered all my questions and more! He gave me a GREAT deal and helped me with everything along the way! We literally were in and out! If you need a great salesman, go see Austin! He will hook you up! I am so happy! He had everything ready for me numbers and all! He provided food and drinks for my 2 kids :)! Made them a lot easier to deal with!
A great place to visit to get my car serviced. Brendan was excellent and very informative! I had no worries when I left my car to get the required the maintenance. The service was finished in a reasonable amount of time. I will definitely be back for all future services!
Mathew was very informative about the different types of cars I asked about. If you had a question, he knew it or would go out of his way to find it. Thank you!
Had the best car shopping experience with Matt Sportini, he was AWESOME! I had a very specific budget and Matt made sure I stayed within that range. Any questions I had, he answered them. I am extremely happy with my new purchase! If anyone needs help with purchasing a car Matt is the guy for it!
Austin was very remarkable, he helped me throughout the entire process. Austin went over and beyond his job outlook and for that I am grateful. I was able to get a vehicle that I wanted and was extremely happy with the customer service. Great staff, great place, Overall Great Car and Great Choice. Absolutely hands down the best car buying experience from beginning to end. I recommend anyone who is looking for a vehicle and great customer service to go there and ask for Austin Gilder!!!!!!!
Lee W. was very helpful and informative. Friendly and great product knowledge. Will definitely bring my business here again!
Like all car sales managers the one I
worked with was a little aggressive when trying to close the deal. My salesman Chris aka " cowboy" was great very helpful and knowledgeable about the vehicles we were interested in. When it was all said and done we got the vehicle we wanted.
Extremely Aggressive Car Salesman They Really Try Hard to Sell a Car To You
We had some good guys to work with, Nick M and Ros, very informative, they went and brought out exactly what we were asking for, they really helped working with us. Satisfied
Very professional very informative. The service representative was very direct with the information about my vehicle. Very happy to have my Toyota serviced at this location
Incredibly happy with our decision to buy from Toyota of Alvin! Everyone we interacted with was friendly, upfront and listened to what we wanted in our next vehicle! Mo was great to work with! Would highly recommend to friends and family!
My purchase of my car went smoothly. I was not pressed and not rush. My salesman (S.Campbell)explained every Ifthing to me. If any event something should happen I would return to your dealership. If any further information is required please feel free to contact me.
Cynthia Floyd
If there was an option to give a negative star, this place would deserve just that. Honestly, all these reviews of 5 stars are fake. The manager at this place is the most unprofessional person I have ever met. He literally lost my sale over $500. I walked out of there and will not go back there ever again. I would not trust the cars purchased from there as well. The sales person specifically told me that the manager made him call me back just to get me to come back but would still not give me the price promised originally. If the manager is like that, I can only imagine what the cars are like. Do not waste your time on this place. Go elsewhere!
keatingtoyota.com
