Heather Pena

Review of Toyota of Alvin

This is our 4th vehicle bought at Toyota of Alvin....

This is our 4th vehicle bought at Toyota of Alvin. This experience by far surpassed all others, which were pretty good as well. We got exactly what we were promised. I told the salesman "Huggie" up front I didnt' want any smoke screens, I wanted it given to me straight, no blowing smoke because I knew it was going to be a tough deal and that's exactly what we got.......honesty and hard work!!! He not only helped our car deal go smoothly, he was also very entertaining through out our visit. Everyone was extremely helpful, right down to the receptionist charging our cell phones because we forgot our chargers. Brenden our finance guy (usually, finance guys are the bad guy) was awesome, he was quick and efficient and didn't try to change our deal once we got back to his office, as sometimes happens at other places. Stephen, the customer relations guy was great as well. He listend to me complain because the Veteran Parking signs were not cemented outside (because they should have front row parking all the time) and has since been working on getting that done. He really wanted to insure that our car buying experience was a pleasure and we were 100% happy when we left, which we were. We are so in love with our new truck. Thank you Toyota of Alvin!! You guys ROCK!!