Tioga Tours

Tioga Tours Reviews

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After a previous very positive experience with Tio...

After a previous very positive experience with Tioga Tours, we had booked an 8 week camper tour through America with departure date March 2020. Due to Corona, this trip was canceled. That was disappointing. Tioga has handled the cancellation of the trip very well. First we were sent a Voucher and we were kept continuously informed. Six months after issuing the Voucher, we asked for a refund of the costs and within a few days the full amount of the package trip was on our account. Nothing but praise for this tour company, despite the difficult time they are no doubt going through.

Tioga tours is a super customer-friendly company. ...

Tioga tours is a super customer-friendly company. We have booked with them twice before and always with great satisfaction. Unfortunately we could not make the camper trip to Canada this year. Corona virus prevented us from going. We received a voucer for the costs incurred and this is now neatly paid back to us.
We experience this as very positive but realize that they are going through a very difficult time. Hopefully you will get over this time.
I wish you a lot of strength. And if we go to the USA or Canada again, we will definitely choose Tioga as a tour company and recommend it to family and friends.
Good luck!!

In mutual consultation, we booked a car trip throu...

In mutual consultation, we booked a car trip through America at Tioga Tours a few months ago, which we were looking forward to in the first instance, however, due to the global developments regarding the Corona virus and the rapidly increasing racial unrest and demonstration throughout America, this was already quickly less and less.
Until we were told at the beginning of August that the trip was canceled and we received a voucher worth our deposit (almost 2000). It could then take at least 6 to 7 months before any money could be given back, we thought that was a very long time, partly because we had already had a number of bad experiences with other travel agencies. At the end of last week I still sent an email to Tioga asking if the money could not be refunded earlier and yes, within 2 days the full amount was refunded to my account! Tribute for this fast and neat action of Tioga Tours, this gives peace again and a lot of confidence in this company, which certainly does not have an easy time in these times. In any case, it is an address to return to in the future when everything is a bit quieter in America. Thanks everyone.

Nothing but praise! We have arranged everything on...

Nothing but praise! We have arranged everything online with Tioga Tours. Even a route planned in the southwest of the USA, that's easy with the tool on the website. Then came the travel proposal quickly. We have adjusted some hotels following the reviews on the Tioga site. The reviews and travel reports are very useful to read. With the vouchers and tickets you will also receive a personal travel guide that is very to the point. We have really used it as a guide for our holiday. The e-mail traffic is smooth, you always get the answer the same day. I can not think of anything negative, and would definitely work with them again for a next trip. Two years ago we went to the east side of the USA and then I did everything myself, so I know how much work there is going to be ...

Booked a camper trip with Tioga in January. Becaus...

Booked a camper trip with Tioga in January. Because this would be our first camper holiday, we had quite a few questions that were always answered quickly and exceptionally friendly. Due to the current situation, we unfortunately had to cancel our upcoming trip, which was easy and fast. We received cancellation the same day and the refund was on the account the next day. Again, all arranged by very friendly staff. As soon as possible, we will definitely book a new trip with this organization, highly recommended!

Four years ago we made a camper trip through South...

Four years ago we made a camper trip through Southwest America. We booked it through Tioga Tours. Contact with Tioga was professional and very positive and their website is very helpful in planning the trip. It was a wonderful journey. This year (2020) a trip through Northwest America was on the program, but of course it could not take place due to the corona measures. Tioga Tours has communicated this proactively and clearly. At first we got a voucher and we all had the hope that we could book again soon. The paid travel sum has now been refunded. As soon as it is possible again we will catch up on our trip and we will certainly book again through Tioga Tours.

Een droomreis geboekt bij Tioga Tours. Deze was he...

Een droomreis geboekt bij Tioga Tours. Deze was helemaal op maat gemaakt en super geregeld. De service was erg snel en kregen goede adviezen. Helaas kon deze niet gemaakt worden vanwege de Corona pandemie. De terugbetaling en after sales service waren heel erg goed, super klantvriendelijk! Hopelijk kunnen wij de droomreis toch bij Tioga Tours boeken.

Unfortunately our planned trip through America cou...

Unfortunately our planned trip through America could not take place last summer. Partly due to the good service and tips from Tioga Tours, we were really looking forward to it. Even when they got into trouble themselves, the service remained good. Every employee we interacted with was customer-oriented, helpful and very friendly. Thank you for helping with preparations and good communication.

If we can do our trip at a later time, we will definitely come back to you.

Already booked twice with this organization. Very ...

Already booked twice with this organization. Very much and good help in planning the trip. All advisers are experienced experts very friendly and listen carefully to you. They are really trying to find the most economical option. You can also open your own account on their site where you can plan your own journey. Oh and recently in Zwolle instead of Sintjansk monastery.

Finest travel company I have ever booked with. Quo...

Finest travel company I have ever booked with. Quotations often go the same day and in case of problems on holiday they take immediate action. Do everything to give you a great holiday and are also competent. I don't book anywhere else for trips to North America - by far the most customer-friendly company I know.

Used their services to go to the USA about six or ...

Used their services to go to the USA about six or seven times between 2006 and 2016, once on very short notice. They have always been very welcoming and accommodating and I have never had any issues when booking through them.

We have excellent experiences with Tioga tours. Fr...

We have excellent experiences with Tioga tours. Friendly welcome and very helpful. Questions by e-mail were always answered quickly. The website also provides a lot of useful information. A nice trip compiled, after which a nice route book with all kinds of tips was made for us.
Unfortunately, the trip could be due to corona do not continue. The handling of this is now in progress. We are kept well informed.
I can recommend Tioga tours to everyone if you are planning a trip to America or Canada.

We have booked a trip to Tioga tours because my pa...

We have booked a trip to Tioga tours because my parents had already done this before and this was good.
We were well helped and received good advice, only they made a big mistake for us and this was not necessary.
We wanted to fly a class higher because of the long journey time and can not sleep on the plane then it is so nice to have at least good seats. We have indicated this during the interview, but her answer was yes, you have to change this yourself to a higher class in society.
At KLM this is not a problem, but we fly back with Delta and with this company you immediately have to do this with books. So we have been misinformed about this. Having been in contact with Tioga tours again, said we could not / did not want to help and meet with this. It would cost us thousands of euros to transfer this, while if this went right, a few hundred would cost.
I find it very unfortunate that we have been misinformed by this organization otherwise we would have taken it very differently and there was not already a wrong stamp on our journey that you only 1 or 2x in your life is going to make. Very unfortunate that they do not admit their mistake and can accommodate us.

Fast and clear communication, extremely helpful an...

Fast and clear communication, extremely helpful and very good extra tools that make planning trips much easier. This is the example of what travel agencies can mean in the digital world, top experience.

Last year we booked a nice trip through the USA an...

Last year we booked a nice trip through the USA and Canada at Tioga. In this phase we were already very pleased with the positivity, flexibility and professionalism of the Tioga employees. Despite the fact that we kept adjusting the trip, the response was friendly and super fast every time. Our disappointment was great when our journey could not go ahead due to COVID-19. Tioga has kept us well informed throughout the entire period, did not allow us to pay the remaining payment anyway and properly issued a voucher for the amount already paid. Today we learned that they were able to refund us the voucher amount, which we are just super happy with in these times. It is so refreshing to see that we never had to take the initiative for an update. Tioga has regularly updated us on the situation and has treated us openly, fairly and correctly. Other companies can really learn from this. The trip to America, although postponed, is certainly not over. If we are ready, we will 100% sure use Tioga Tours to book it.

Despite the fact that due to the corona pandemic w...

Despite the fact that due to the corona pandemic we are (for the time being) unable to leave for our road trip across the States, I have a very good experience with tioga tours, first with the planning and booking, and then with the cancellation until the refund of the outstanding advance. On first contact of their professional website (especially the planning tool appealed to me), I had a good gut feeling that was only reinforced throughout the process. Their clear and punctual communication, even if it was / is difficult for tioga tours, has an important added value for me. I hope that the company survives the corona crisis, so that - once that intercontinental travel can happen again under normal circumstances - we can plan our dream trip together with them and really experience it this time.

On the recommendation of family through this organ...

On the recommendation of family through this organization our trip to Canada and America booked with the camper. What an incredibly nice customer approach they have here at Tioga Tours. It didn't matter how many questions we had, both by phone and by email we were always helped quickly and effectively in a very friendly way.

After payment received a handy roadbook with lots of info and tips. All documents nicely arranged and nowhere in hotels, car rental or on excursions had problems with vouchers. The trip was arranged perfectly! Top!

At first, excellent service. Fast mail responses. ...

At first, excellent service. Fast mail responses. Not too pricey.

Until after the tender confirmation they suddenly asked for an extra 500+ euros. I had rented a campervan and apparently that company had made a change regarding the insurance, which had to be taken out with them for an additional 500+ euros. Tioga Tours had recommended a European Insurance in advance, which covered better and was cheaper, but came with this news shortly after the offer confirmation.

The fact that they recommended me insurance that apparently was not enough to continue the trip did not bother them. I had to come up with the extra money myself. As a student 500 extra for an insurance that covers less and covers the same as the European Insurance for the rest was ridiculous. I am convinced that this is the responsibility of Tioga Tours. She refused to compensate.

After extensive mail contact, they got to my knowledge that it is their responsibility. They decided to pay me 150 euros. That was not enough for me. Second mail: they decided to reimburse me 250 euros. Not enough. Third mail: 350 euros was reimbursed. It got ridiculous at this point. Out of pride they didn't want to pay me the full fee, but 350 was fine?

Deal accepted, no sense in legal hassle. Not a good word about for Tioga Tours.

Excellent service, good communication via email an...

Excellent service, good communication via email and telephone. Very satisfied, too bad that the journey could not continue due to the corona pandemic. Ultimately, the entire travel sum was also returned without any problems.
As soon as the weather can we will definitely book with Tioga Tours again

Already booked a camper in 2019 for our America to...

Already booked a camper in 2019 for our America tour in 2020. So unfortunately it was canceled. But all contacts with Tioga Tours were very pleasant. They are always friendly to you and take the time to inform you and answer questions. There is also a quick response by email or telephone. Their website offers a wealth of travel information - not unimportant either. Although the organization itself will also have been hit hard by the Corona crisis, they have handled this very professionally and cooperated fully. I would like to use the services of Tioga Tours again in the future.

Top guidance. Highly recommended for traveling to ...

Top guidance. Highly recommended for traveling to the USA. Staff speak from their own experience, so they can help you in detail with your planning and questions.
Thanks in part to Tioga, I had an unforgettable trip to West America last year.
Top!

Helped very well with booking a motorhome and camp...

Helped very well with booking a motorhome and campsites for our planned trip to Canada in 2020, which unfortunately was canceled due to Corona. Handy website to compile your own route. Tioga Tours acted properly and communicated clearly when it turned out that the trip could not go ahead. We will definitely make the trip to Canada once and then we will definitely return to Tioga Tours.

I am very satisfied with the progress, the follow-...

I am very satisfied with the progress, the follow-up, the service and the helpfulness of Tioga tours. The website is very user-friendly and the planning, routes, comments about campsites and travel stories are a great help in planning the trip.
Continue like this I would say, I will definitely be back, you already have my vote !!
Stephan

Already booked several trips through this organiza...

Already booked several trips through this organization. Always very friendly, cooperative, flexible and knowledgeable. And with a great website with handy route planners for round trips.
In 2020, the journey through corona unfortunately was canceled and Tioga refunded the deposit on its own initiative. What service!
If the weather is possible, we will definitely book through Tioga again!

From the first meeting at the office of Tioga Tour...

From the first meeting at the office of Tioga Tours-Zwolle, we have been very correct and friendly.
The knowledge and skills of the ladies (only ladies spoken) is very good.
Also by e-mail and telephone, always good communication.
Unfortunately, Corona threw a spanner in the works, for all parties. We saw a fun 21-day trip to Canada and US disappear .
We will definitely come back to Tioga, if it is safe.
Many thanks, regrets and condolences to your company!

From quotation to effective trip always helped qui...

From quotation to effective trip always helped quickly and friendly. No problem whatsoever to book your stay yourself for a round trip for certain nights. Good price if you compare with booking everything yourself.
After payment received a handy roadbook with lots of info and tips. All documents nicely arranged and nowhere in hotels, car rental or on excursions had problems with vouchers.
For questions within 24 hours response.
On a next trip to the States we will certainly think of Tioga.

We booked a tour through North America and Canada ...

We booked a tour through North America and Canada with Tioga in October 2019. This was done in a pleasant and very professional manner. During the conversations it was immediately understood what our wishes were, clear information was provided and the agreements were met very punctually. We were so happy with our travel plans for 2020. Unfortunately Corona threw a spanner in the works. Well before departure we received a message from Tioga about the procedure. We received our voucher on the agreed day. Last week we received an email from Tioga that refunds could be made if we wanted. The same afternoon the money was in our account. Great service from Tioga.

Unfortunately we had to cancel our trip to Canada ...

Unfortunately we had to cancel our trip to Canada for next year, after the trip could not take place this year due to the Corona.
Now we chose to cash in the corona voucher. Tioga has handled all this very neatly, while it is not easy for them themselves this time.
Tioga is really a fantastic travel organization that thinks along with your wishes and gives useful tips.
As soon as Corona allows it and we can go to Canada, we will definitely book the trip again with Tioga !!

Booked a trip to America last year through Tioga T...

Booked a trip to America last year through Tioga Tours. We were very well helped and advised in this. The experience was great, and we could count on them during the trip as well. If you are going to America for the first time (or would like to give everything away from your hands) and want a super travel experience then you cannot ignore Tioga!

Very good service. Very fast response to emails an...

Very good service. Very fast response to emails and information taken care of. You can also contact them after the trip. They even offered me spontaneous help after a review. I will definitely book back through them next time.

2nd time for canada / american trip visited Tioga....

2nd time for canada / american trip visited Tioga. Good information and expert assistance. Our wishes were heard well and we are also looking for what was appropriate for our trip. Again very satisfied! It is also nice that the interior of the company is in the USA style and that you can visit motorhomes!

From the preparation of our vacation to the USA an...

From the preparation of our vacation to the USA and Canada to the handling afterwards, Tioga has provided great service. Extensive offer, always adapted to our wishes and a beautiful, personal travel guide with the route, details about the area and the hotels. Despite the paid vouchers, some hotels had deducted the costs from the credit card, Tioga mediated well in this and even reimbursed costs to us in which the hotel remained negligent. A very nice organization, well versed in the USA and Canada, competitive in price and very customer friendly, in short: a must!

never met such a customer-friendly and thinking co...

never met such a customer-friendly and thinking company, people think and think about everything and emails are answered very quickly.
All papers and documents were present on time, more than recommended.
Professional, fast and very friendly.

I am still such a researcher who scans the interne...

I am still such a researcher who scans the internet for days looking for the best and (we are Dutch) cheapest offer. The result is often square eyes of a computer screen and a sore head, only to find out in the last comparison that they have already done all that for you in Sint Jansklooster. Never do so again! It is definitely not worth it. Immediately after Tioga and everything goes well!

Very nice travel organization! They respond quickl...

Very nice travel organization! They respond quickly, think along, and if necessary are also honest / critical about your plans to ensure that you do not get disappointed. We have partly planned our trip through tioga tours and we had 2 wonderful months in America.
I would recommend everyone here to book their vacation. They are always open to questions or comments and you know where you stand.

Super!

We had planned a dream trip for 2020, with the fam...

We had planned a dream trip for 2020, with the family to the USA. Tioga Tours has advised us optimally in this regard, extensive help, a very handy online route planner, in other words, all the possibilities to put together not a standard but a tailor-made trip for us!

Unfortunately, then came corona ..., here too I am very satisfied with the clear communication and of course the initial receipt of a travel voucher. Now it appears that in 2021 it will not be possible to go to the USA, they have refunded the amount paid.

I can therefore only recommend this company for anyone who wants to make a USA tour in a way that you have everything under control!

Tioga, we will definitely be back after this Corona time!

Cozy location. With American dinner. A camper and ...

Cozy location. With American dinner. A camper and an American police car. Good information. Great trips to find out for yourself or to search for. This year went to America. Next year to Canada.

Excellent tour company with pleasant and helpful e...

Excellent tour company with pleasant and helpful employees. Flexible, and always willing to fine-tune even the smallest details. Booked a tour USA last year, Canada this year. Next year...

We had booked a trip to Canada with a jeep via Tio...

We had booked a trip to Canada with a jeep via Tioga and there was suddenly the Covid crisis. Tioga has proactively kept us constantly informed of the updates regarding border closure and whether the journey could go ahead at all. Unfortunately we have to catch up on the trip another time, but thanks to Tioga we got our deposits back. If the weather is allowed, we will certainly pick up again with Tioga Tours!

Our vacation to Canada was very well organized! Th...

Our vacation to Canada was very well organized! The overnight stays, car, flights, information facilities, personalized travel information - everything was great! Also always received a super fast response to emails. I can recommend this organization to everyone and if we travel to North America again, we will definitely book through Tioga again!

For our America trip and searched we found advice....

For our America trip and searched we found advice. They have a great customer approach at Tioga!

We have made a travel plan with them that includes all our wishes. In addition, many opinions that radiates clearly experience. And the personal travel guide with overnight stays and point of interests is simply sublime.

Very good travel agency. Great website where you c...

Very good travel agency. Great website where you can find a lot of information about the various trips, travel tips, etc. Also very nice to plan your route yourself via the handy route planner. At the travel agency itself nice information day with presentations and good travel info. Our trip was fantastic and completely as expected. During the trip I had a problem with 1 hotel booking. Reported via e-mail on site, and this was resolved immediately to satisfaction. All in all very satisfied.

This year we would make a trip to California with ...

This year we would make a trip to California with a group, but unfortunately that was canceled due to the Corona virus. Until the cancellation of the trip, we received top assistance by the Tioga Tours team. The service was personal and comprehensive. Contact was fast and pleasant. The handling after cancellation was also very professional and cooperative. Even though we have requested the money back, we will certainly do a future booking with Tioga Tours! In any case, you have certainly received our support during these difficult times.

Our plan was to take a family trip to Canada in th...

Our plan was to take a family trip to Canada in the summer of 2020. After visiting both Doets Reizen and Tioga Tours, opted to book the trip with Tioga. What appealed to us was the personal approach and also the attractive building. Until now, no regrets, except that the trip was canceled due to the corona measures. Especially in these uncertain times, it is nice to see that the company continues to inform you as a customer. Tioga Tours responds quickly to questions (e-mail) and has thought well in putting together the trip. Clearly a company that knows what they are doing. For re-planning the Canada trip, we will definitely come back to Tioga.

Very good travel agency specialized in USA and Can...

Very good travel agency specialized in USA and Canada travel.
Really think along with you about where you want to go and what is worth it.
Spend a lot of time on you and your wishes.
They will move to Zwolle this year (2017).

September 2019 with expert help from tioga tours w...

September 2019 with expert help from tioga tours we have planned a great camper trip in July 2020 for our family to the west of America. Everything was round until corona threw a spanner in the works. Tioga kept us well informed, they also contacted us by phone to answer any questions. We were sent a voucher and in the end we were refunded the amount of the voucher without having to ask. Everything handled very carefully and neatly.
Tioga, hopefully you will continue to exist and we can still make our dream trip in the future.

Good travel organization with a lot of knowledge f...

Good travel organization with a lot of knowledge from USA and Canada for traveling around with a camper or by car.
Clear about what to do or not to do with good tips.
All knowledge can also be seen on their website
This is full of tips and experiences from very many travelers who pretty much share their opinions at each campsite .. there you can get a lot out of it.
If you want to go to Canada or USA, Tioga Tours is definitely recommended.

If you want to make a round trip and / or camper t...

If you want to make a round trip and / or camper tour through America or Canada, then we definitely recommend this company. A lot of knowledge and expertise. They have both practical and relevant information on their site supplemented by experienced staff. As far as we are concerned, this is a nice form between a trip that has been put together, devised and arranged entirely by a travel agency and that everything is completely devised and arranged by ourselves. Among other things, this resulted in travel scenarios that we ourselves would not have thought of or found

Unfortunately the journey through Corona could not take place; they have also done that very neatly and professionally.

I hope they get out of this period as best they can to delight people with beautiful journeys

Tioga Tours

Tioga Tours

4.8