Andre Steffens Review of Tioga Tours
In mutual consultation, we booked a car trip throu...
In mutual consultation, we booked a car trip through America at Tioga Tours a few months ago, which we were looking forward to in the first instance, however, due to the global developments regarding the Corona virus and the rapidly increasing racial unrest and demonstration throughout America, this was already quickly less and less.
Until we were told at the beginning of August that the trip was canceled and we received a voucher worth our deposit (almost 2000). It could then take at least 6 to 7 months before any money could be given back, we thought that was a very long time, partly because we had already had a number of bad experiences with other travel agencies. At the end of last week I still sent an email to Tioga asking if the money could not be refunded earlier and yes, within 2 days the full amount was refunded to my account! Tribute for this fast and neat action of Tioga Tours, this gives peace again and a lot of confidence in this company, which certainly does not have an easy time in these times. In any case, it is an address to return to in the future when everything is a bit quieter in America. Thanks everyone.

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