The Roosevelt New Orleans, A Waldorf Astoria Hotel Review

Beautiful hotel and fantastic customer service for catered events. Our company hosts several business seminars annual and they're one of our favorites in the city.

Also, their annual Teddy Bear Tea is such a treat for the kids. It's a holiday MUST for our family each year.

Always decorated beautifully and is a great place to visit, whether you're from out of town or live in NOLA

Charming hotel and Domenica restaurant is a must dining experience!

During the holidays they go all out to decorate. It's worth the trip even if your not staying there.

Not a 5 star hotel. 4 star at best. Valet just stands and stares at you, no need to greet and take keys until you get out of car and go to the stand. Shower had mold, rooms are tiny. Don't honor Hilton member perks. So over the Hilton brand. Always a disappointment when we stay with them.

Service was fast and excellent. Friendly bartender.

This hotel was really nice, the room I stayed in was a nice size and layout, and very clean. The shower had different spray options. The bed was very comfortable and it was nice to have a sitting chair. I also really liked the extra security of having to use the room key to operate the elevator. The staff were very professional and pleasant to deal with. I stayed here for a work conference.

The hotel has a nice atmosphere and the restaurants are just as nice

Very nice and a great location. Wish they had coffee maker in the room, but would stay again and recommend The Roosevelt to others.

I visited the Sazerac Bar - drinks are expensive, but the service is great and it was the best Sazerac I've ever had.

Absolutely beautiful at Christmas! The decorations are nothing short of Spectacular!!!! Definitely worth the visit at least for pictures!

Beautiful room. Came with my 4 children and was treated like royalty! Would definately stay here again.

Fantastic ambiance, but the drinks are ludicrously overpriced. I did have a Sazerac at the place that invented them, though. So, that's pretty cool.

Love this hotel! My husband and I stay here several times a year and have not been disappointed. The attention to detail and guest service is superb. The staff is always accommodating, friendly and professional. We feel pampered at each visit and look forward to our next visit.

The Christmas decor in the main lobby!!! Amazing. A true Christmas tradition. Take some pictures, get coffee and hot chocolate at Teddy's Cafe or hit the famous Sazerac bar for something with some kick. Service is always tops and the atmosphere at Christmas is unparalleled.

This is a luxury hotel with nice room and excellent Christmas.decration.

A fantastic hotel and a wonderful experience. Definitely the place to stay if you re visiting the area.

We came to look at the Christmas lights. It is so beautiful there. They really take their time to go all out. It is a great place for photo ops. We didn't stay overnight this time, but we look forward to in the future.

Very clean, friendly and professional. Attentive staff.

Amazing food and drinks...one of the must visits in Nola for sure.

Small room, not really experiencing any diamond member benefits

Location: Prime location right next to French Quarter. You can walk to all the tourist locations.

Rooms: Relatively small but expected for an older historic hotel.

Service: amazing service. They texted me if I need anything and were prompt in delivering.

Pool area was nice. Outdoor setup was cool. Drinks at the pool were expensive.

They have a bar in the hotel which has a great vibe. Sazarec is classic New Orleans.

Was part of a wedding party and had a terrific time due to the great service professionals at the Roosevelt

We stayed at the Roosevelt recently for a brief getaway/staycation. It was awesome from arrival.

The grandeur and opulence caught our eyes as soon as we walked into the front door. Timeless, tasteful touches abounded everywhere. Just to get to our room we walked through halls wider than most hotel rooms themselves.

To compare our room to comfort would be to compare water to wet. We had a superior king room. I ve been in smaller houses. The bed was wonderfully cozy, and the room held a pull out couch, in case you wish to share with others, I suppose. Amazing shower with four different nozzles (one overhead, one handheld, two horizontal coming from the wall) that can get you squeaky clean.

The pure history of the place was amazing. When looking for things to do I glanced at entries for New Orleans in the Atlas Obscura, and saw one of our hotel s bars listed. We immediately went for a drink.

The staff were amazing and met our every desire immediately. We will be staying again...I m even looking for excuses to stay again.

Truly enjoyed watching a team of bakers creating a life-size gingerbread house! Beautiful decorations throughout and excellent service

Wonderful experience - a classic New Orleans grand hotel. Our stay was during the Christmas season and the lobby was beautifully decorated.

Room had a funny smell. Service average, below par for a hotel if this standing. Gorgeous lobby. Automatic 18% gratuity in the spa therefore the standard of service is poor. Nice breakfast place in fountain, just slow service.

The lobby was decorated beautifully for the holidays, but it ends there. We arrived at 1:15 with check in at 3:00. We were told that the room would be ready shortly. We finally got our room at 5:53. We asked what they could do for us and we told "Nothing, we are doing everything we can." I get it is busy, and we didn't expect the room at 1:30, but we did expect it at the check in time of 3:00, and the staff should know not to say "shortly" at 1:15, 3:00, 3:30, 4:30, & 5:15. A room upgrade could have put things right, or at least a couple hundred credit at the spa. Instead we got to sit in that beautifully decorated lobby for three hours. Welcome to New Orleans.

Wonderful hotel with friendly staff. Suite was excellent. Highly recommend. Close to French Quarters.

Had a drink at the famous Sazarac Bar obviously to drink a Sazarac. Very cool old school bar, dim lighting, wooden furniture very classy.

We just visited the hotel. The Sazerac bar was really cool. Dark wood walls and a great feel to the bar makes it worth the prices. Bartenders were really good at keeping everyone's drinks full. The lobby of the hotel was beautiful, like it was transported from the 1930's. There was a restaurant that was crowded but we didn't eat there.

Very nice room, great service, and great amenities. Rooftop pool was very nice. The bar had great music. Fantastic location.

Dropped in for a quick couple of drinks at the Sazerac bar and had such a phenomenal time. The drinks are pricey, but completely worth it for the experience of having such skillfully crafted cocktails. Both the Sazerac and the Gin Fizz are seriously delicious!

Ate at Domenica and it is absolutely phenomenal. Clean and elegant menu with some of the best and broadly flavored charcuterie I have ever tasted.

Cool place very nice and serves a high end customer

Absolutely stunning lobby, wonderful service and perfect location.

Hard to accurately describe the beauty, of this hotel. Architectural design, near flawless and Sullivanesque, in the form follows function, format. Luxury at its finest, the Roosevelt did not disappoint.

Very nice, very classy, will repeat in staying at the hotel

To be honest, I have always adored staying at The Roosevelt at Christmas and have done it since I was a child. Until my last stay on 12/21. NEVER again. For starters my AC/Heating was inoperable, my room stayed at a lovely 78 degrees for my entire stay, then as I go to shower to get the SWEAT off of my body there was a USED bar of soap in my shower. Upon further exploring I then realized the mini bar items had already had been half consumed! Here comes the best part, I promise....upon checking out and expressing all of my concerns I was insured I wouldn t be charged anything for parking, incidentals, or the items that had been consumed by the previous guest...the woman at the checkout assured me she heavily noted my account. Fast forward to 12/24 American Express calls me saying the lovely Waldorf was attempting to charge my card for several hundred dollars worth of transactions. Upon calling the hotel AGAIN, they told me there was 0 notes on my account, they could not refund me for parking and to dispute it with my bank. Here s the kicker, I m currently out of town for the holidays and had to CANCEL the card on file with them forcing me to find other means of payment. Unacceptable in my honest opinion and I will NOT be back. I might also add I have had NO ONE from the Roosevelt reach out with any sort of apology.

A must stop in nola since this is where sazerac was created! The bar is the original bar with all the 1920s charm! You feel as like you have stepped back into time! The bartenders dress the part as well. You can get several signature cocktails that were served in the 20s and the bartenders put on a show when they make them. The cocktails are not cheap but you are getting a delious cocktail thgat comes with a show. So well worth the price if you ask me.

The Teddy Bear Tea was an absolute delight! Our waiter was so attentive and the food was scrumptious!! The Grandmothers, Mothers and children had a fabulous time!

Charming hotel. Great place to stay with an amazing staff.

Elegance and friendly staff. Walk to Bourbon Street away from noise.

Beautiful Christmas decorations! I can t imagine staying here around Christmas though, the lobby was filled with people visiting to see the decorations.

I love this hotel. Service is equal to what one would expect from a high end hotel. The rooms are clean and spacious. The showers have great nozzles. The food & beverage options are very good.

The hotel is absolutely lovely, and I'm a big fan of their Christmas display. But we went to The Sazerac bar, and ended up paying half again as much as other bars for a mediocre Sazerac. I'm generally not a big fan of The Roosevelt's bars for this reason.

Conveniently located, older hotel in downtown New Orleans. Impressed by the entire staff who were always friendly, saying hello and have a great day with a smile.

Beautiful hotel, great location to the French quarter. A bit pricy.

Definitely one of the nicest hotels in New Orleans. Great pool and restaurants located in the building. If you come during Christmas they have a gorgeous setup to come look at even if your not a guest.

It is old school elegance and service taken to the HIGHEST LEVEL. Always a wonder to visit, but CHRISTMAS was BEAUTIFUL BEYOND COMPARE.

This is one of the oldest hotels in New Orleans. It's absolutely magnificent. We had a suite for several days over Halloween week and it was very close to everything that we wanted to do.

Had lunch at the Domenica. Great food, great service, not much more can be said about it. The Roosevelt itself was amazing. Incredible decor and design within the hotel itself. Staff was incredibly kind and helpful. Would recommend!

Great hotel and outstanding upgrade for Hilton Diamond member. Job well done.

Although i was not an overnight guests, i made my yearly travel to check out the christmas setup, which as usual is incredible. The staff is always friendly, and the drinks are strong (in a good way).

The suite enabled us to celebrate my mothers 80th birthday with several friends in comfort and style. Ours was the central meeting place each morning and the nightcap each evening because it was convenient, spacious, and elegant.

I walk through there lobby on my way to work best staff most beautiful lobby. A must see during Christmas time